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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 262

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S
Sandeep1708
from Vadodara, Gujarat
Nov 29, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.paytm.com

Hi

This is to reference of the worst experience i had with paytm, i must say a really pathetic and unsecured services by you people. I have book two tickets from delhi to dehradun by mistake i must say now.
Ticket id: [protected], [protected]

The bus was supposed to leave by 9pm from kashmere gate by maheshwari travels but it didnt moved untill 11pm from there, for god sake bus started journey around 11:15pm from kashmere gate but again stopped at isbt anand vihar, the driver was so unprofesional that once the bus turned into flames because of not properly drived by the driver, after a long wait till 3am in morning of 26th november but moved finally from anand vihar to dehradun, but again one more issue was raised by bus person he dropped us again at roorkee itself however our ticket was of dehradun. U charged us for complete dehradun trip and u left us at roorkee?? How worst services u people provide to us its totally a harrasment for us, because of you people our that night turned into the worst night. Now i want a compensation (10 lakh for each booking) for both my orders otherwise i will escalate the thing to social media, the world will come to know about paytm services and how insecure it is for girls.

I want a revert as soon as possible.
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    B
    bharathimraja
    from Chennai, Tamil Nadu
    Nov 28, 2017
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    Address: Chennai, Tamil Nadu, 600114

    I have raised a request for returning the product (iPhone 6 gold) a week before due to defective item. still I didn’t get any status from Paytm.. it’s been frustrating ... my friends told not to buy any products from Paytm but I was believing in Paytm service so only ordered.. but the service is very poor.. please do the needful or else you are losing your customers value.. please find the order details in attached image
    +1 photos
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      S
      Shriram India
      from Karnal, Haryana
      Nov 28, 2017
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      Address: Karnal, Haryana, 132001

      Dear sir mera naam rajesh kumar hai mere icici credit card se 13 july 2017 ko ek transaction hui thi paytm pr jiska amount 62096.99 tha. Jisk transaction id - 710532 jo ki telecom communication pe hui thi. Is transaction ko patym ne 4 months baad claim kiya 27 october-2017 ko. Ye ek fraud transaction thi mujhe is transaction k baare mai jan na tha k agar 13 july ko transaction hui hai to aapne ise itna late kyu claim kiya, mujhe is transaction k badle koi bhi cheez recived nahi hui or agar aapne 27 oct ko claim karne k baad kuch bheja hai to vo bhi abhi tak nahi mila. Mujhe is baat ki clearity chahiye. Maine apne card se aapki details nikal li hai. Mujhe iski jaldi se jaldi details provide karayi jaye. Or agar mere amount aapke pas khada hai to use wpis kiya jaye.
      Mera contact number - [protected].
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        V
        venu239
        from Mumbai, Maharashtra
        Nov 28, 2017
        Resolved
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        Resolved

        Address: 500019
        Website: paytmmall.com

        I ordered usha 812t room fan heater on 13 nov 2017 after 5 days the status shows as delivered on nov 20. But i haven't received the product. Raised a issue in this regard in paytm website also called paytm customer care :[protected]. They opened a ticket on this issue. [protected].
        After then there was no response even then i also went to paytm facebook page and raised a query then they again again raised a ticket no. 43872622.

        From then the product not delivered at all and no response on the facebook wall also.

        Then no resolution taken place. It very disgusting. Order was placed on 13 nov. Order no. [protected]
        Dec 7, 2017
        Complaint marked as Resolved 
        No Steps taken. This issue they just closing by sending an email with attaching fake proof of delivery(POD) signature. This needs to re open please
        Dec 07, 2017
        Updated by venu239
        This is the replt they are sending email repeatedly. attaching snap shot.

        Dec 07, 2017
        Updated by venu239
        Escalated in Facebook. No response they are just closing the ticket.
        1. They need to send the same delivery person to confirm product was delivered which address.
        2. I have checked with Flat watchmen/my neighbours/relatives. all confirmed that it NOt DELIVERED
        3. Patym/Delivery_Surface their customer care worst. It doent connect any time.
        4. They have call me to understand the issue.

        WITHOUT ALL THESE HOW THEY CAN JUST A CLOSE A TICKET.

        DISGUSTING

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          H
          How to hack
          from Khurai, Madhya Pradesh
          Nov 28, 2017
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          Address: Shajapur, Madhya Pradesh, 465106

          I am already completed my paytm kyc
          And my all details and account also verified but my paytm bank account not opened
          I am also complained regarding this more then 10times but paytm customer care help line not take any action
          +3 photos
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            H
            HSquare
            from Ahmedabad, Gujarat
            Nov 28, 2017
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            Address: Ahmedabad, Gujarat, 380061

            Hello support,

            I had registered a number of complaints to get my issue resolved. But there is no response and support from the paytm.

            See below issue.

            I had purchased a parle marrie biscuit (Bakesmith) and got the unique promotion code inside that package (As they have promotion going on with parle company)

            When i tried to use that unique promotion code paytm application as well as paytmmall application. I am not able to redeem that promotion code.

            It is giving me a message that promotion code is not valid. I have double checked and found that promotion code is valid.

            The same case is happening with other promotion code which i have received.

            Please reply to the issue and how to resolve it.
            +1 photos
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              R
              Romanus Dkhar
              from Dhing, Assam
              Nov 28, 2017
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              Address: 793101
              Website: paytm.com

              We applied for personal loan in paytm.com through paytm agents of byrnihat 793101 they said they will be providing loans, as their requirments we have submitted all our documents, they said they will be giving loans in the 2nd week of november before 18 nov 2017 after they have opened their paytm branch in nongpoh-793102, but its already the end of november and we havn't any info from... I would like to know if paytm is really providing us the loan? Or are the agents misleading us?
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                P
                prem ki chahat
                from Delhi, Delhi
                Nov 28, 2017
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                Address: 121004
                Website: attachent the copy

                Dear sir,
                We have done my electricity bill date on 27/11/2017 through paytem but my electricity bill not pay my payment oder number is [protected] and payment details ([protected]) and my paytem number is [protected] plz resoleved my issue as soon as possible.

                Regards
                Mukesh


                Myphone number is [protected] my mail id is, mukesh. [protected]@gmail.com
                +1 photos
                Nov 28, 2017
                Updated by prem ki chahat
                Dear Sir,
                We have done my electricity bill date on 27/11/2017 through paytem but my electricity bill not pay my payment oder number is [protected] and payment Details ([protected]) and my paytem number is [protected] plz resoleved my issue as soon as possible.

                Regards
                Mukesh

                Myphone number is [protected] my mail id is, mukesh.[protected]@gmail.com

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                  S
                  saurav chauhan
                  from Sirhind, Punjab
                  Nov 28, 2017
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                  Hi, i ordered dominos pizza from their website and on payment option i chose pay with paytm with 50% cashback. I didn't order the pizza from the paytm app, but directly from the dominos website. I ordered it yesterday and still haven't received the cashback yet. Please help.
                  My name is saurav, my email id is [protected]@gmail.com and my number is [protected]. Please reply asap
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                    S
                    Sʜɩv Pʀʌtʌp Sɩŋʛʜ
                    from Noida, Uttar Pradesh
                    Nov 28, 2017
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                    Address: 201301
                    Website: Paytm

                    I order pebble charger from paytm worth rs 250 but he gave me wrong charger i sent back too company and ask for my refund of rs 250 they give me a refund of rs 250 when i click to transfer to bank my wallet is empty automatically and in my bank there no no refund found plssss help me as soon as possible plsss. My money is not transfer to bank i have a big problm plssss help me plsss
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                      S
                      Santanu Nath
                      from Dhupgari, West Bengal
                      Nov 27, 2017
                      Resolved
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                      Resolved

                      Hello paytm headquarter i have a problem. The problem is that i gave an electronic product oder from paytm mall. Oder date[protected] and time 10:52 pm and it was said that date will be given in[protected]. But today it has not reached 26_11-2017 yet. I call to paytm customer care many times but no profit. So i hope that you solve this problem and contact me and respond to this email. I hope that i do not have to mail. Please contact me please. I believe paytm services care please do not break the belief. And yes my complain no. 43896925
                      +1 photos
                      Nov 28, 2017
                      Complaint marked as Resolved 
                      Problem slove thanks paytm
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                        E
                        Ektakeshari
                        from Kanpur, Uttar Pradesh
                        Nov 27, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: [email protected]

                        I purchase lots of things by paytm still paytm give such vad service s bad dated products, wrong colour items, wrongly debited my recharge rs 399 rs etc i already suffered too much by paytm. Paytm head shivam did't do anything and speak very roughly and gi've wrong information. Plese do justice with me my order id [protected], paytm head shivam contact[protected]
                        Nov 21, 2017
                        Rajshekar Nandikol's response
                        Mobile no change
                        Nov 21, 2017
                        Rajshekar Nandikol's response
                        [protected]
                        Nov 21, 2017
                        Rajshekar Nandikol's response
                        No change
                        Nov 21, 2017
                        Rajshekar Nandikol's response
                        Paytm mobile no change
                        Mobile no
                        I have reset my password but still I am. Not able to login.

                        My mob: [protected]
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                          S
                          sharanbasu
                          from Kolkata, West Bengal
                          Nov 27, 2017
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                          Address: Kolkata, West Bengal, 700027
                          Website: paytm

                          I have paid for electricity at cesc on 25.11.17 through paytm application. Paytm order no. [protected] amounting rs. 770. It is still showing successful transaction and they have deducted rs 770 from my account. But till today cesc provider showing bill is due. Tomorrow is the last day for paying my bill or i will be fined. Please help. I am an authorized customer of paytm.
                          Actually i ordered earphones in paytm after i cancel the order but my money not credited in my account still showing pending

                          electric bill payment - Comment #2931158 - Image #0
                          electric bill payment - Comment #2931158 - Image #1
                          Maine mere paytm account me 2308/- rupees nikalne ki koshish ki hai Lekin company Ye transaction kar Nai rai hai Aur log out k baad otp bhi Nai bhej rai hai Jis se log Nai kar paa rai hu plZ help me.mai chahti hu ki me log in karke apne paise wapis nikaal saku isliye Meri prathna hai ki PlZ help me to log in
                          Yesterday I paid Rs250 for recharge of my mobile. The payTm deducted the amount from the bank but did not py further to idea. Very sad state of affairs at payTm
                          I am thinking of discontinuing the paytm account. My mobile and paytm Acc is [protected].
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                            A
                            avinash122
                            from Hyderabad, Telangana
                            Nov 27, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500018

                            Hello sir/madam,

                            I have transfered rs.5149.86 from my paytm wallet to the bank on nov25th at 10.18 am.

                            But it's still "pending"

                            I request you to look into my problem. It's urgent.

                            My wallet txn id is [protected].

                            My paytm no. Is [protected]

                            With redgards,
                            A. V. Avinash
                            +2 photos
                            Mera ek paytm i'd tha jiska number ye tha [protected] Kisi karanwas ye number kho gya or usme kuchh rupya v hai or uska password v mallom hai bt login Karne ke waqt v OTP jata h us number pe jis number pe I'd hota hai isiliye main wo I'd khole me failure hoon... To sir se request hai kiii kaise v karke wo I'd Ka number change Karwa do bsss plzzz
                            I was forgotten my username & Pass word of paytm. So kindly show the solution my cell no. is [protected].
                            Sir/Madam

                            Its so unfortunate that while recharging mobile via paytm i accidently subscribed for this said policy. I didn't wish to avail this insurance. So i kindly request you to cancel this policy of mine as soon as possible. And also notify me the same.
                            Hi
                            I am trying relentlessly on paytm app since 5 days no luck
                            please share Mr. Sai Kiran's phone number asap.
                            Transaction ID
                            [protected]
                            I don't have Mr. Sai Kiran's phone number
                            Actually my mistake I asked him to pay 770
                            I want to return 100 rupees
                            please share his phone number ASAP
                            Had done a tx of 102 on 21/11/2017 the amount has been debited from my account but not credited into the desired wallet UTS In this case

                            Note:- The tx was done via paytm.

                            Cheers,
                            Yash
                            My money deducted and due to Paytm qr code wrong by Paytm account my money is not sent to correct person, hence rs 5000/- charged for this transaction

                            Paytm account : [protected]
                            No response from paytm it's pure company mistake

                            Transaction [protected]
                            Customer never responded to my call or query raised
                            Money transfer from Patten wallet to bank but it showing pending please tell me what I have to do
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                              R
                              Rajkishore
                              Nov 27, 2017
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                              Address: 500016
                              Website: Paytm.com

                              I didn't got 600 cashback and i have already read terms and condition several times and my transaction satisfied terms and conditions to get cashback in paytm.. Transaction id:-[protected] registered mobile no:-[protected] registered mail id:-kishore. [protected]@gmail.com there is an offer from paytm that if i will make the payment through paytm till[protected] then they will give cash back of 5% in paytm wallet.. Then i purchased redmi not 4 mobile from reliance digital on[protected]... I paid 11999/- through paytm... Then the dealer said that they will give the cash back of 600/- within 24 hrs but till date i did not get that.. Then i called customer care but no response... After 1 week they asked me to send the screenshot of the offer and i already sent them and again not response.. Iam attaching screenshots of transactions and offers below
                              +5 photos
                              Nov 23, 2017
                              Devesh Tapadiya's response
                              When courier come at my doorstep he did that order is Damaged so you call the customer care ...they will help me
                              I am very disappointed with the service of paytm. I recharged the value of 200 rupees in Metro card number[protected] hours before. Still it is in processing but the amount has been deducted from my saving account. I am facing this problem frequently. Please improve your service and solve this issue as soon as possible or return my money.

                              didn't get 600 cashback and getting no response from company - Comment #2931152 - Image #0
                              When courier come at my doorstep he said that your product is Damaged so you call the customer care ...they will help me
                              Amount RS:3089.92 transferred on 20th November still showing pending... transaction id [protected], plz kindly do the needful asap as I need the funds immediately ...this happened for the first time as I regularly do this transfers.
                              My paytm order is blocked plz solve this problem.no any order with me now some errors come to my paytm wallet
                              Check and clear my errors
                              Thrice I paid for the order of pizzas at Dominos. The money also got deducted thrice from my Credit Cards but the money was not paid at Dominos. And I can't even see the amount of Rs 1254 in my Paytm Wallet
                              Through Paytm app I add rupees 4000 in my Paytm account on19/11/2017 from my bank account number.my bank account dented with rupees 4000 but my Paytm account not shows the credit of rupees 4000.please credit the same in my Paytm or return in my bank account
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                                D
                                Datta Athawale
                                from Ponda, Goa
                                Nov 27, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411007

                                Sir,
                                Maine 20/11/2017 ko icici bank a/c.[protected] account holder farukh musa shaikh baner road branch pune. Ifsc code:-icic0000985 isme rs.1715/- transfer kiye hai. Ye account pe galati se transfer huye hai.

                                Jab ki mujhe icici bank a/c.[protected] account holder farukh musa shaikh baner road branch pune. Ifsc code:-icic0000985 isme transfer karne the.
                                Plz help me correct account payment transfer
                                Attach:- wrong payment trasfer paytm detals.

                                Thanks
                                Rghards,
                                Dattaatray sandipan athawale ([protected])
                                Email:- [protected]@gmail.com
                                +1 photos
                                Dec 12, 2017
                                Complaint marked as Resolved 
                                [email protected] mob:- 9850027208
                                Today i hiamni nandwani a patym user, recharged my metro card with Rs500 at 9:23 AM using paytm . Money has been deducted from my paytm account, but card has not recharged till now. Solve my problem as soon as possible. Return my paytm cash back to my account asap.
                                I lost my mobile no i can't access my old account
                                PAYTM COMPLAINT HELP CENTRE [protected]
                                [protected]
                                Paytm mobile solutions complaint care
                                [protected]
                                You have any problems please contact us
                                [protected]
                                [protected]
                                [protected]
                                [protected] any time call us 24X7*
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                                  P
                                  prathap Reddy.N
                                  from Delhi, Delhi
                                  Nov 27, 2017
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                                  Address: New Delhi, Delhi, 122001
                                  Website: paytm.com/paytmwallet

                                  Dear sir / madam,

                                  On 25.11.17 i have transfer rs. 5000 to my friend account with transaction id:- [protected] & [protected], but due to wrong number it was transferred to some other account, i noticed the same in next 15 min and i complained to paytm executives (Complaint no:[protected] about the same issue, then they confirmed that the amount available in the same account and they promised that their backup team will check and do the reversal of the same, now after 1 day i. E., on 26.11.17 i received am mail from them stating that reversal is not possible and i need to complain to police and now they are not responding my mails also, please do the needful as if this type mistake happen in bank then we are having a option of reversal, paytm is advertising as bank and not supporting when the help is required, please do the needful required.

                                  Regards,

                                  Prathap reddy. N
                                  [protected]
                                  +1 photos
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                                    J
                                    jgdfhbklajsdhf
                                    from Roorkee, Uttarakhand
                                    Nov 27, 2017
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                                    Address: Saharanpur, Uttar Pradesh, 247554
                                    Website: [email protected]

                                    Transaction receipt
                                    Orderno. [protected]
                                    My recharge number is [protected]

                                    My recharge is 448 my operator airtel[protected]:58pm my recharge not successful. Please reply this problam my email id is [protected]@gmail.com & [protected]@gmail.com.

                                    Regards
                                    Rahul kapil
                                    [protected]
                                    Virendra sharma
                                    [protected]
                                    +1 photos
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                                      P
                                      Pari Ajay
                                      from Chennai, Tamil Nadu
                                      Nov 27, 2017
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                                      Address: Chennai, Tamil Nadu, 600096
                                      Website: Paytm

                                      Hello paytm!
                                      I have a doubt.
                                      Foodie section - chennai city- kfc offers
                                      Which the paytm offered up to 100% cash back but in t&c it shows like these

                                      Max cash back rs:60 with min transaction :rs100 which means
                                      For instance: if i will buy any item at the cost of rs:100 i would get 60 rs cash back which means 60% cash back so want would be the reason to mention there as upto % 100 cash back and the cash back is only applicable for max two transactions that too not satiated the above up to 100% cash back
                                      Let me know it in detail
                                      Thank u
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                                        M
                                        Manish Shanker Mehra
                                        from Mumbai, Maharashtra
                                        Nov 27, 2017
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                                        Address: New Delhi, Delhi, 110085
                                        Website: [email protected]

                                        I hadbooked two ticket from irctc from new delhi to mumbai different dated and same was cancelled and contaced on paytm customerr care and they checked the amount of rs. 2630 each ticket had been received and informed me the amount will be refunded into your bank account but no amount has been received in my account my complaint reference[protected] and 42220829 complaint reference no.43744397. But no information has been received my till now. Kindly remit the amount into my account as you said and inform me accordingly.
                                        Nov 27, 2017
                                        Updated by Manish Shanker Mehra
                                        The train Tickets were cancelled on October 22.10.2017 and 24.10.2017 and the IRCTC has refunded the amount Rs. 2630 each tickets as ur paytm customer care checked and the amount of Two tickets Rs. 5260/- (Rs. 2630/- each tickets) were received but no amount has been remitted into my bank account. immediately amount transfer into my account other appropriate legal action may be taken as per legal procedure. (CDRF)
                                        Manish Shanker Mehra Mobile No.[protected]
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