Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 265

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neelamurugan
from Chennimalai, Tamil Nadu
Nov 22, 2017
Report
Copy

Address: 600088
Website: www.

Six month before the account was oped from pytm and last month i missed the sim that the number was in paytm account so i take one fresh account in another number now iam complaint for stop the new number which created latest so i can usethe number to previous paytm account so delate new account [protected] .so i called coustmer care their is nouse.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prachi Dhoke
    from Pune, Maharashtra
    Nov 22, 2017
    Report
    Copy

    Website: paytm

    With reference to paytm txn id: [protected]. I booked my railway ticket through irctc on 22/11/17 and paid via paytm wallet, the payment was made successful on the side of paytm wallet but my ticket was not booked. This is happening for second time with me. I request you to refund my money as soon as possible as it is very urgent for me. Plzz reply soon
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rx Réddy Mariyappa
      from Bengaluru, Karnataka
      Nov 22, 2017
      Report
      Copy

      Address: 560067
      Website: rebrand.ly/paytm-mega-cash-offer

      One link is coming my what's Appa on open and I win Tha amount bat is giving amount transferred I'd bat not coming amount Tha I'd is paytm635279MH69
      That website is https://rebrand.ly/paytm-mega-cash-offer
      +1 photos
      One link is coming my what's Appa on open and I win Tha amount bat is giving amount transferred I'd bat not coming amount Tha I'd is paytm635279MH69
      That website is https://rebrand.ly/paytm-mega-cash-offe

      missing amount - Comment #2928936 - Image #0
      paytm no tariff no PAYTM635279MH69 detail
      One link is coming my what's Appa on open and I win Tha amount bat is giving amount transferred I'd bat not coming amount Tha I'd is paytm635279MH69
      That website is https://rebrand.ly/paytm-mega-cash-offe

      missing amount - Comment #2929702 - Image #0
      missing amount - Comment #2929702 - Image #1
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arihant5211
        from Gurgaon, Haryana
        Nov 22, 2017
        Report
        Copy

        Address: Jaipur, Rajasthan, 302003

        Hi team,

        I had transferred rs 50000/- in emitra portal through paytm wallet from my card.

        Amount got dedcuted from my card but not received in emitra portal nor in paytm wallet.

        Below is the mail received from paytm.

        Your transaction of rs.50000.0 to emitra under order[protected] was unsuccessful at merchant's end. The amount deducted from your bank/card has been refunded back to your bank.

        Attaching mail for your reference.

        Request you to please refund the amount on urgent basis as transaction is falied & i have not received the refund amount yet.

        Also, please provide refund id.

        Regards,
        Arihant jain
        [protected]
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sparkle Letjahow Tou'z
          from Chennai, Tamil Nadu
          Nov 22, 2017
          Report
          Copy

          I tried to add money on pay tm wallet, but its always decline and i keep on trying various time.. But its still said failed to added money on wallet. But after a couple of week when i visit bank to take mini statement of my sbi account. All the money had been deducted from paytm. And i don get any notification as well as no single penny has added in paytm wallet.. So can u plus help me out of this problem.. If it so i will b more gladful.
          Worst app ever seen ...there customer care can't solve a single problem.i will never use this app again and also suggest my relatives to don't use this [censored]!!!
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhinavdixit
            from Noida, Uttar Pradesh
            Nov 22, 2017
            Report
            Copy

            I booked a railway ticket from irctc on 4 november 2017 but unfortunately train was cancelled. I didn't cancel my ticket because i did tatkal ticket. According to the refund rule on the cancel ticket of irctc, refund money should be directly credit into my bank account within 72 hours of train cancellation but i haven't get.
            In my irctc account it is showing that on 9th november 2017, railway refund that amount to pytmsdk but it is not credit into my account. Detail is following:

            Railway ticket booked transaction id: [protected]
            Railway ticket pnr no.: [protected]
            Cancellation id/ refund id: [protected]
            Amount: 1775 rs.

            This is my request to paytmsdk to refund my mentioned amount
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nitto
              from Delhi, Delhi
              Nov 22, 2017
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 110077
              Website: PAYTM

              I have ordered a pair of blue colored shoe vide order no. [protected] on dated 13/11/2017. A pair of black coloured shoe has been delivered on 15/11/2017, instead of blue coloured shoe, so i have given return request on the same day, by selecting the reason of return the product - quality issue of product because there was no option of colour issue to select.

              At the time of pickup the product, pickup boy has refused to collect the (Shoes) order, due to mismatch of colour in paytm records (Blue) and which they have delivered (Black). After that i have given the request on help and support option, on paytm app; but no any response given by paytm to resolve my problem.

              No any helpline number or email id are available on internet (Of paytm) that are working properly, so that customers could place their grievances or complaint to resolve their such type of problem.

              I have tired to trying of my all efforts, to contact of their helpline numbers, but i have failed to contact paytm for resolution of my above said matter.

              So it is requested to you, take necessary action, so that resolve the above matter.

              Thanks

              Regards

              Kuldeep
              [protected]
              [protected]
              I brought an philips airpurifier around rs 10000...and i applied a coupon for cash back of Rs 2000(la20)...then they said internal team is looking in issue...still i am looking for issue.
              My Paytm no is[protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hiramani N. Mandavkar
                from Pune, Maharashtra
                Nov 22, 2017
                Report
                Copy

                Address: Kolhapur, Maharashtra, 416115
                Website: consumer complaint

                Dear sir / madam,

                I have purchased one hero motocorp splendor on[protected] by making payment through paytm worth rs.51, 760/- to popular automobile, ichalkaranji as per your diwali period offer (Order id [protected]). Same payment was received by popular automobile and given new bike to me immediately.

                But i did not receive the offer amount to my paytm, yet. Kindly check the same and credit the amount at the earliest or let me know the procedure.

                Attached paytm transaction snapshot for your ready reference.

                Regards,

                Mandavkar
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  VAKILKandhla
                  from Delhi, Delhi
                  Nov 22, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110092

                  Sir main apne paytm wallet me jiska mobile number h. [protected] 16 july 2017 ko 5000 rupee add kar raha tha lekin ye paise wallet me add nahi hue aur mere credit card se 5000 rupee cut gye. Aur aaj tak yeh paise mujhe nahi mile h. Please help me.
                  +1 photos
                  I make money transaction rs.3000 + rs.3000 in my paytm wallet to another one persons wallet .this transaction shows successful in my wallet passbook, But it doesn't show anything in receiver wallet please rectify my issue and refund my money to me

                  my mail : [protected]@gmail.com
                  Suddenly he now my atm card
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    AtulRaj007
                    from Gurgaon, Haryana
                    Nov 22, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hello sir
                    I have made a transaction using paytm wallet on dominos on 19th november 2017.

                    Paytm has deducted the money from my account but order is not booked on dominos. I have received error that your bank has not responded and my money is deducted. I want my refund for the same as order had not booked.

                    Also i have contact paytm but doesnot get satisfactory reply.

                    I am sharing paytm details as :-
                    Billdeskfood1 order #jpt[protected]
                    Paytm cash txn id [protected]
                    [protected]:50:03 pm

                    I have also attached the scrrenshot.

                    Regards,
                    Atul raj
                    +1 photos
                    Nov 27, 2017
                    Complaint marked as Resolved 
                    Money is refunded in my Paytm Wallet.
                    Nov 23, 2017
                    Updated by AtulRaj007
                    Hello Sir

                    Kindly update the status of complaint.
                    You can also check with Dominos that no order is booked with the above mentioned paytm transaction Id.

                    Regards,
                    Atul Raj
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anil Kumar Gangavarapu
                      from Amritsar, Punjab
                      Nov 22, 2017
                      Report
                      Copy

                      Respected sir, paytm conduct one contest that is paytm cash megaoffer. In that contest i won the money then when the contest money added my paytm wallet.
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vanshika1812
                        Nov 22, 2017
                        Report
                        Copy

                        My account number is [protected].
                        I submitted a complaint for unauthorised transaction from my account. Paytm then without asking me blocked my account. The account currently has more than rs. 1000. I have sent them messages and emails asking if they require any information to unblock it, but no reply has come from their side till now.
                        I need to access my account.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Viki10
                          from Noida, Uttar Pradesh
                          Nov 22, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110003
                          Website: Paytm

                          Paytm application trying to making fool of the people by saying that people will earn 10000 reward in our wallet if we share paytm app to other contacts on watsapp. They are just gaining popularirt by this fake promises and by doing waste of time!!.. I have all the screenshots with me!! Just for publicity they are opting wrong ways!! Kindlt take strict action on it
                          +3 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            DnyanRajRBI
                            from Pune, Maharashtra
                            Nov 21, 2017
                            Report
                            Copy

                            Same problem... With 'bloody' paytm bank
                            Bloody paytm payment bank
                            Danger....
                            Don't use paytm
                            Be secure.... From. Spam... Fraud
                            Dull service....
                            🙏🙏🙏🙏🚫🚫🚫🚫🚫🚫🚫❌❌❌❌❌❎❎❎❎🔴🔴�...

                            I have transfered 550rs to my friend on date 9/11/2017 at 12:36 am. Due to server problem transaction not done but that amount 550 rs has deducted from my paytm bank account.... But this amount not credited to friend's bank.... Till a date this 550rs not refunded in my paytm bank.. What a donkey service.... They should shy for this service.... My upi transaction id is[protected]
                            Please help me.... We are not satisfied by this paytm service... Why you give permit tip paytm???? It has lot of defect, spam, fraud,... Then what will we say ""robber paytm bank""... They are not giving satisfactory reply through costumer care.
                            ... All of this service is dull. Full....
                            Please take action on this....
                            Where we get help without you!!!
                            Please take action before any big spam happen in paytm....

                            Thank you...🙏🙏🙏
                            +2 photos
                            Rs 100 UPI transferred is
                            Failed but amount debit
                            Pls refund my amount.
                            I have a/c in paytm m.no register is [protected] but since 1/2 month aircel suspendent in india so now my paytm not working plzz contact my second no [protected]
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Deeksha Saxena
                              from Meerut, Uttar Pradesh
                              Nov 21, 2017
                              Report
                              Copy

                              *jaldi se open karo isko...*

                              Paytm free me[protected] paytm cash de rha hai, tum bhi jit lo... Mere ko toh 5000 paytm mil gya hai... Sirf 2 minute mai!

                              👉🏻 http://paytm-free-cash-rewards.in

                              Is it fake or from paytm.. Many people r using it

                              This is a msg forwarded to me by my relative and many others.. Since the website exactly looked like paytm i clicked and did exactly as the website asked me to. I got nothing but i afraid that i share my paytm wallet number with the website.. Is it going to affect my paytm account..

                              Kindly look into it.
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sachdeva_bhavik
                                from Samalkha, Haryana
                                Nov 21, 2017
                                Report
                                Copy

                                Website: paytm.com

                                Paytm customer care persons are not at all supportive, they are trying to be fool me. I booked air ticket it was not written that voter id or passport in required to travel to nepal but i was not allowed to travel & i have again booked ticket @ very high price. From 3 days i ma trying to contact their customer care but they are not supporting, their seniors are not coming over phone even. Its a complete mental torture. Paytm order id is [protected]. I wanrt a compensatio as i had to book to tickets & ticket price.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sai sagar
                                  from Adoni, Andhra Pradesh
                                  Nov 21, 2017
                                  Report
                                  Copy

                                  Address: Srikakulam, Andhra Pradesh, 532001
                                  Website: Paytm

                                  Hi iam sagar one of the frequent user of paytm. I saw a add in quikr and want to buy a used mobile. She said that you have to pay 3000 rupees as a courier fee after you receive the courier so i transfer the money to this account in the name of sanjay if it possible please block the account transaction and refund my money sanjay k([protected]) account
                                  +2 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mridul Shukla
                                    from Noida, Uttar Pradesh
                                    Nov 21, 2017
                                    Report
                                    Copy

                                    Address: Kanpur, Uttar Pradesh, 208021

                                    According to my wallet transaction ID [protected] dt.06.11.2017 transfer from Miss Mahima Rs.3000/- is not credited in my account I have complaint to Paytm account department & Sr Executive Also vide Complaint No./Ref No.43148941, 43392741, 43432179, 43466385, 43467225, 43740244. & I have also make many emails but there is no response till date.
                                    You are requested please take necessary action against our compaint & please arrange to Credit Rs.3000/- in my Paytm account.
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aayushi.bajpai
                                      from Delhi, Delhi
                                      Nov 21, 2017
                                      Report
                                      Copy

                                      Address: Gurgaon, Haryana, 122002
                                      Website: [email protected]

                                      2 days before, i have place order on dominoz through paytm. But paytm has not transferred money to dominoz.

                                      When i've requested my money back and called the complaint team. A manager (Name called mr. Aftaab, manager in paytm gurgaon) connected and first gave assurance to return money back within 24 hrs.

                                      But when after 24hrs money didn't came to my wallet, i called him again then he was giving reason that due system failure money has been transferred to dominoz. So, we have done our job and if you need your money back call directly to dominoz or order something of same value. And they have closed the case.

                                      Please tell me why i should bear the pain because of paytm irresponsibility and stupid customer support.

                                      Their responsibility should be like sedn my money back and close the case.

                                      Dear paytm, why you're making fool of indian customer by hirng such stupid managers who can't hold a dignity of paytm and because of them customer are bearing pain.

                                      Please fire them off and save your image.

                                      Please help me getting my money back within a day or else i will file legal complaint with all calls recored in higher authority.

                                      Regards,
                                      Aayushi bajpai
                                      Aayushi. [protected]@gmail.com
                                      [protected]
                                      Reference no. 43827932
                                      Nov 12, 2017
                                      As8055's response
                                      I have ordered an hp laptop, hp 15, from paytm mall. It's not working. Call me [protected]..
                                      Or [protected]
                                      Help me plz
                                      Had done my tata sky recharge of 5000 which is still showing processing and money got deducted . no response from paytm, really poor customer service.
                                      order number : [protected]
                                      mobile no. [protected]
                                      My mobile registereed but I call [protected] and press 1 but not given reset password link.
                                      My mobile number is [protected].
                                      Please fast too my problem you solved
                                      Li
                                      Dakshesh patel
                                      I have ordered an hp laptop, hp 15, from paytm mall. It's not working. Call me [protected]..
                                      Or [protected]
                                      I am unable to reset password from my paytm account with number [protected].
                                      Please help.

                                      Thanks,
                                      Sujana
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        nishantbora
                                        from New Delhi, Delhi
                                        Nov 21, 2017
                                        Report
                                        Copy

                                        Address: 342008

                                        Sir, i booked the tickets —

                                        1. Transaction id [protected] (Cancellation id [protected])
                                        2. Transaction id [protected] (Cancellation id [protected])
                                        3. Transaction id [protected] (Cancellation id [protected])
                                        4. Transaction id [protected] (Cancellation id [protected])
                                        5. Transaction id [protected] (Cancellation id [protected])

                                        I have yet not received the refund in my bank account. The status on the irctc website account shows that the same has been refunded.
                                        Can you please help us get the refund and provide information as to when will we receive it.

                                        Thanks and regards,
                                        Pankaj tak
                                        +1 photos
                                        Nov 17, 2017
                                        Ankit K Yadav's response
                                        Sir, my paytm wallet account blocked ho gya h,
                                        Sir, Mai apna paytm wallet account ka password bhul gya tha, Jis karan mera account blocked ho gya h
                                        My electric bill 1 time pay and cash back offers available. Next bill offer cash back available? Plis... Confirm my contact no my paytm account emidatliy..
                                        On 10/11/17 an amount of Rs 399/- has been deducted from my SBI account for recharge of my jio no [protected] through PAYTM but no recharge done till date and no refund of Rs. 399/- has been done by Paytm.

                                        irctc refund not received - Comment #2926636 - Image #0
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit