| Address: Gautam Buddh Nagar, Uttar Pradesh, 110077 |
| Website: PAYTM |
I have ordered a pair of blue colored shoe vide order no. [protected] on dated 13/11/2017. A pair of black coloured shoe has been delivered on 15/11/2017, instead of blue coloured shoe, so i have given return request on the same day, by selecting the reason of return the product - quality issue of product because there was no option of colour issue to select.
At the time of pickup the product, pickup boy has refused to collect the (Shoes) order, due to mismatch of colour in paytm records (Blue) and which they have delivered (Black). After that i have given the request on help and support option, on paytm app; but no any response given by paytm to resolve my problem.
No any helpline number or email id are available on internet (Of paytm) that are working properly, so that customers could place their grievances or complaint to resolve their such type of problem.
I have tired to trying of my all efforts, to contact of their helpline numbers, but i have failed to contact paytm for resolution of my above said matter.
So it is requested to you, take necessary action, so that resolve the above matter.
Thanks
Regards
Kuldeep
[protected]
[protected]
That website is https://rebrand.ly/paytm-mega-cash-offe