PayTM Mobile Solutions Complaints & Reviews

I was transfer 378/- amount from bank to paytm wallet bank has debited that amount but in my paytm wallet there is no amount they only send me a transaction ID how to get my amount back?

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Address: Mumbai City, Maharashtra, 400049

Website: paytm

I had 1000 inr in my paytm wallet with mobile number [protected] and the number was closed by me, since 5 months i am requesting paytm to transfer the amount into my other paytm wallet with number [protected], for this i have submitted that my account statement, my postpaid bill for both the numbers
Then to they are harassing me by sending email, they said they called me but till date no one called me from paytm, they asked to give different number dont know why,
I am very much harassed and going through so mental torture daily they are not crediting the money into my wallet or to my bank account for which i have provided my bank account statement
I request compensation of atleast 10, 000/- for going through this torture

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Address: 600106

I paid rs 500/- for pre booking ofjio phone on25/8/17 vide transactionno.8521527737733906233111 by credit card no.[protected] for my telephoneno, [protected].
But so far there is n0 communicaion from jio for jio phonedelivery.
Hence letme know the transaction details for the above transaction no.
So thati can know the details for futher action.
Thanking you

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Address: Kangra, Himachal Pradesh, 176052

Website: pytm

I am send pytm wallet money to bank account. what note recive my bank account money. RS. 823.98. pass book show the notification IMPS referrence number null.

pls refund my money in my pytm wallet account.

wallet order id is [protected].

Nov 24, 2017

Updated by ashurn09 i am send money pytm wallet to bank account. what not the recive my bank account.

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Address: Darbhanga, Bihar, 846004

Dear sir,

This is to inform that i booked a samsung 6 kg. Fully automatic washing machine wa60m4100hy as on 27 sept. 2017 and from sanjay sales mumbai it was to be delivered on my registered address "ganga sadan, rambag campus, darbhanga-846004".

Rs. 15100.00 has been deduction been made from my bank of india account number [protected] against purchase above items. On dated 29 sept. 2017 i got a regret message from vk-ipaytm "apologies - the seller samsung plaza (Sanjay sales - mumbai) has cancelled the item samsung 6 kg. Fully automatic washing machine wa60m4100hy / (...) (...)"

From:
Vk-paytm
29/09/2017
07:50pm

You are requested, can i get back the refund of my deducted money soon.

Presently i am unable to even login my paytm id and i wish to reset my password through otp using my registered email id [protected]@gmail.com, as presently i am in oman and i can't make any phone calls from my registered mobile number [protected] only messages i can receive on it.

Thanks & regards,

Sanjeev thakur
Reg. Mob: [protected]
Earlier :[protected]

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Address: 734429

I tried to add money to my paytm wallet using bhim paytm upi platform. But the money was not credited to my wallet and deducted from my bank account. When i complained to paytm, they said that the bank informed them the transaction was unsuccessful and the deducted money would be refunded to my bank account.
But when i complained to my bank and npci (National payments corporation of india), they said that the money has been credited to the merchant's (Paytm) account into icici bank.
But paytm is not returning the money.
Transaction details are provided below: -

Name:suresh das
Transaction id:[protected]
Date & time of the transaction: 17/11/2017: 8:51am
Amount: rs-350/-
Payer bank: state bank of india (Sbi)
Payee bank:paytm wallet

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Address: Gurgaon, Haryana

Money rs 523 (19nov2017, 02.03pm), is deducted from my bank a/c (Added to paytm account paytm cash txn id [protected]-11-19 02:03:51 pm), but order not placed on merchant (Domino).
However, paytm falsely shows paid (Paid for orderbilldeskfood1 order #jpt[protected]paytm cash txn id [protected]-11-19 02:03:51 pm).
Further though the transactions are listed on paytm portal "your wallet" tab, however no such transaction is mentioned in "your orders" tab. I have attached paytm screen capture images also.
Paytm response and customer services are very bad. I will never again use paytm and also advice others never to use such bad service.

Pl refund my money back without further delay.

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Address: Gautam Buddh Nagar, Uttar Pradesh

I recharge an airtel no-[protected], amount-Rs-349.recharge not done in my mobile no.amount paid in idea cellular.How can possible. Please return my amount Rs-349.as soon as possible.
Prakash Kumar
[protected]

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Address: Hyderabad, Andhra Pradesh, 502032

Website: Paytm

Dear sir,

My order number is [protected]. I ordered this laptop on 20 nov 2017 from paytm.
Dell inspiron 7559 (Intelcore i7- 6th gen/8gb ram/1tb hdd /4gb nvidia /touch / windows10) (Black) with ms office

Which is supposed to have touch screen (15.6 inch uhd 3840*2160 truelife led backlit touch display) and instead i received a different laptop which does not have touch screen and display is also of substandard type (Which is 15.6 inch fhd 1920*1080 antiglae led backlit display). I tried contacting your costumer service number 1000 times and everytime they say "order id is wrong" i am a regular paytmmall buyer and am very disappointed with my experience. I also tried contacting the seller whose number is not working. I want my laptop to be replaced with the one i was originally promised. I have also filed a consumer court complaint and the id is 516938.
Yours

Kishor surkar

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Address: Rangareddy, Andhra Pradesh, 501401

My paytm number is [protected]
And today morning at 5.30 am 300rs automatically deducted for some order but i dint order for anything by paytm in the morning and before too i dint get any issue like this
Order number is #[protected]-5619041

Wallet txn id - [protected]
Please make it sure that my money get credited back as soon as possible

Thank you paytm
Ainavally prashanth
[protected]

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Address: Darjeeling, West Bengal, 734001

Website: paytmmall.com

Since past 4 days my account is showing temporarily blocked. I had try all customar care no, maild to [protected]@paytm.com [protected]@paytm.com contact via tweeter and much more my level best. But still they doesn't replay me back nor show me the blocking reason. I have amount left on that account, some prepais order on process but i couldn't track them. They are doing mental torching to me. I totally lost my trust. Im several time cheat/fraud with me (That's some are resolved some are not) but this time they are doing too much. I just need to get back my money from my paytm account and need to closed my account from such like a big failure untrustworthy supportless system.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Team Paytm

I have purchased a set of bags from Club Factory through you for Rs.2006.36
This product was sub standard and defective which was returned to Club Factory and they agreed to refund Rs. 1559.28

They say that the refund was processed on 20th Oct 2017 at time 03:35:52 with following details:
Order no- SO 5374516, Refund reason - missing, Paytm Transaction ID [protected], Payment method Paytm wallet, (I am also sending the screen shot in subsequent mail )

This amount has not reach in my Paytm wallet

As per the advise I am trying to followup at[protected] which says that I should call[protected] which ultimately ends abruptly. This is frustrating.

Why is such arrogance on the part of Paytm that on one can talk to Paytm even after continuous efforts of more than 45 days?

I have repeatedly requested for a return call but no one is bothered at Paytm such kind of highhandedness may be troubling for Paytm. Please help.

Thanks,
Vimmi Sinha

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S

SKSinhaComptaintBoard

from Delhi, Delhi

Dec 26, 2017

Pay tm is an arrogant company who does not try to resolve the problems of customers. even the number appearing here +[protected] [Support] is an invalid number.

I have lost faith in Paytm and whenever I will get an opportunity to lodge a complain against Paytm I will certainly do it.

I have purchased a set of bags from Club Factory through you for Rs.2006.36
This product was sub standard and defective which was returned to Club Factory and they agreed to refund Rs. 1559.28

They say that the refund was processed on 20th Oct 2017 at time 03:35:52 with following details:
Order no- SO 5374516, Refund reason - missing, Paytm Transaction ID [protected], Payment method Paytm wallet, (I am also sending the screen shot in subsequent mail )

This amount has not reach in my Paytm wallet

As per the advise I am trying to followup at[protected] which says that I should call[protected] which ultimately ends abruptly. This is frustrating.

Why is such arrogance on the part of Paytm that on one can talk to Paytm even after continuous efforts of more than 45 days?

I have repeatedly requested for a return call but no one is bothered at Paytm such kind of highhandedness may be troubling for Paytm. Please help.

Thanks,
Vimmi Sinha

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Address: New Delhi, Delhi, 110075

Whenever i try to login to paytm i get the error "your account is temporarily blocked for login". I tried to call the paytm customer care numer[protected]. There is no one to understand, only computer gives you set of instructions. I was told to send a message using paytm app from profile-health and support link. I have raised my concern 3 times from the app. I am not able to login to account since last 7-8 days. If it can't be unclocked, at least you can refund my wallet money via some other medium.
Mobile number - [protected]
Email - hos. [protected]@gmail.com
Details of the raised queries (Query no) with paytm are-
43703932
44023267
44092321
I could not find any way to reach paytm guys. Please look into it and help me to get it resolved

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O

Onjoy

from Dinhata, West Bengal

Nov 24, 2017

Saim problem here. Paytm is not secure. They block my ac without any intimation nor any notice. No dedicated customar care nor any support. I couldn't understand how they run such like a big system without proper customar care. I lost my trust on paytm. 72hr over but no response to my complaints. I'm just waiting for getting back my mony from there ac before permanently close my paytm ac with them.

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Address: 560066

Website: goibibo

Hi
i tried booking flight from bhubaneshwar to bangalore via goibibo on 15-oct-2017 for 21-oct-2017; i made the payment of inr 5714.34 and same was deducted from my icici account but ticket was not booked and neither money was refunded back.

Checked with customer care of goibibo and they suggested to check with icici bank as there may be payment gateway failure as payment has not reached to goibibo for flight booking.

Reply from icici bank:

on mon, nov 13, 2017 at 2:02 pm, wrote:

greetings from icici bank!

according to our records the service request number sr[protected] has been
processed and forwarded to the biller paytm mobile solution on 16/10/2017.
for details, please contact the biller.

Please help in refunding the amount.

Reference no: bil/[protected]/pgmib-flight/[protected]
Amount : 5, 714.34
Date : 15/10/2017
Mobile - [protected]

Dec 04, 2017

Updated by MELAN SINGH Any updates on this 12 days old complaint.

Dec 06, 2017

Updated by MELAN SINGH Any update on 2 weeks old complaint...

Dec 06, 2017

Updated by MELAN SINGH Also customer care or Toll free numbers are not working.

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Address: Mumbai City, Maharashtra

Hello sir/ madam,

This is to bring your kind attention that on friday 17th november 2017at 8:30pm. I ordered a pizza from dominos website and paid through my paytm wallet but the order transaction got failed and my paytm wallet has been deducted with rs 641. I requested paytm so they said it's your merchant fault so i called merchant and they said they haven't received the amount. Trsanction id is - #jpt[protected] and my wallet transaction id is [protected].

And most important thing here is the amount is showing a debit balance when i'm seeing it in paytm wallet but it is not visible in when i'm checking "track order" of my paytm menu. Rest all transaction made is mentioned in track order. This means there is no such transaction is made of amount 641 or credited to merchant but they have deducted the amount of 641.

Please reply to my query at earliest.

Thanks,
Ankita gupta
[protected]

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Address: Jhajjar, Haryana

Dear sir, my name-pintu kumar, and my user id:[protected], email id:pintu. [protected]@gmail.com, mobile number:[protected], paytm order #[protected]paytm cash txn id [protected]-11-15 11:12:52 am
Rs 20
-
Success
Paytm_wallet
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-11-15 10:54:02 am
Rs 50
-
Success
Paytm_wallet
Paid for orderpaytm order #[protected]paytm cash txn id [protected][protected]:07:43 am
Rs 448
-
Success
Paytm_wallet
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-11-14 05:20:22 pm
Rs 50
-
Success
Paytm_wallet
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-11-14 04:27:34 pm
Rs 399
-
Success
Paytm_wallet
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-11-14 03:12:46 pm
Rs 50,. Please tel who use my wallet and punishment must be happen.

Nov 23, 2017

Updated by pintukumar123 My wallet money used by other and my wallet balance cut by previous Rs.1075 amount but i do not know how they do. please refund my balance . py name PINTU KUMAR, MOBILE NO.[protected], EMAIL ID: pintu.[protected]@gmail.com, please tel who use this money and refund my money. thank you.

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Address: 686661

Website: IRCTC Railway

Dear sir,
I have booked a train ticket on 16/nov/2017 with irctc with paytm m and the transaction id is [protected].in this transaction amount has been deducted from my bank account and the ticket booking was failed. Still i didn't get back my cash. Here is the bank booking references.

Pos irctc85505 at irctc txn#[protected].

When i contacted with irctc they replied they ddnt get any payments from paytmm. Kindly do needful.

With regards,
Vinayak venugopal
[protected]

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Address: Ernakulam, Kerala, 682104

Hi had done a transfer of Rs 5000 from my PAYTM wallet to my savings Bank account on 20/11/2017. Till date it's not credited to my savings Bank account. On contacting their Customer care, the only response I get is that it will credited back with 48 hours.

I want my money back.

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Address: Bangalore, Karnataka, 560072

Ordered food online and used paytm wallet to pay for the order on 18th november.

The payment failed twice but the amount (Rs 586) was debited from my wallet.

Even after 5+ days i've not received my money back and all my efforts to contact the paytm guys to resolve my query has gone in vain and unanswered.

I dint expect this kinda tedious process to get my money back, i will have to think about using paytm service in future.

I hope raising my concern here gets my issue resolved.

Transaction id1: [protected]
Transaction id2: [protected]

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I had booked ticket by paytm site at 8 nov 17 for travelling between delhi to ernakulam paytm deducted amount 4900 from my account. But after some time it sent a msg that your ticket had not booked and u get your miner on your account. After some time i booked ticket for gwalior to ernakulam at a stance he booked my ticket. Ticket cost was 4600 around. It deducted my amount from the earlier amount whose it deducted as 4900 but eventually 300 rs should be remained but paytm till yet not refund any amount the both ticket booking reference no is following transaction id [protected] and [protected]

Nov 23, 2017

Updated by Umeshchand Joshi Why do you showing fake add of ticket booking for india and srilanka delhi test match tickets availability on 249 to 5000 rs at your site. It's totally fake i tried lots of time for booking of ticket but last stage after press continue it not showing any impact why have you made the fool to people. I are supposed to explain processor as well if people gets in confusion

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 264

i am complaining about paytm wallet

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non transfer of money in paytm wallet

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know the telephone no registered for jio pre booking thru paytm

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note receive my money in bank account

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refund of money against failed delivery of samsung 6 kg. fully automatic washing machine wa60m4100hy 27 sept. 2017

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adding money to paytm wallet

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refund money (rs 523) - paid through paytm to domino - buy order not registered at domino.

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communication not good

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i want my money back or give me what i was promised

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300 rs automatically deducted at 5.30 am

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account temporarily blocked without showing any cause

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my money is lost & paytm is unresponsive

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my account has been temporarily blocked

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refund for failed ticket booking

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amount wrongly deducted and not getting refund

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wallet balance cuit

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error occurred during irctc booking

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amount not credited to my savings account

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failed transaction amount not credited back to wallet

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umesh chander joshi

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