PayTM Mobile Solutions Complaints & Reviews

On the date of 29/10/2017 i have done a transaction .but it is failed . amount is not refunded plz help me

I have loaded my paytm wallet from my Credit Card and tried to transfer that amount to my bank account but its getting failed
Transaction is showing pending
IMPS ref no is showing as null
Rs 103

Rs. 400 and rs. 600 were transferred to my paytm number by my mother, but i did not receive it. I have reported this 4 times but to no response. Paytm has no dedicated customer helpline as well, except auto-generated nonsense. I have not received the amount and my mother's account has not been refunded. I am trying to report this or get through customer care but it is proving to be impossible.

I transferred money to my bank account and money is deducted from paytm but didnt transfer to my account.. Transaction status is pending but money is deducted... Please help me out of this... And make my refund to my paytm wallet.. I am trying to call customer care but there is no number through which i can directly contact to paytm customer care... Thank you... Nakul sharma mob no [protected]

On 11/11/2017 at 5:30pm i added 459rs to my paytm wallet.

Cash was deducted by my bank but still cash is not added in my paytm wallet.

My transection id is [protected].

My order id is - br0000ifawwm622933

I also attached all the screenshots.

I called 4 times to customer care but they didn't receive my call.

Solve this problem as soon as possible.

Thank you in advance.

Hello sir/madam,
This is regarding my cancelled transaction of a mobile phone purchased online via my sbi debit card no. [protected] worth rs. 8499/- on 5/5/2017 through pos paytmapp1115854 at ptm*paytmapp with #txn963574 for whihc it was declined further after a week and that it was told that the same would be credited in my account within a week, but it wasn't and now it's been a long time since then for which i haven't got any refund yet, also i have submitted the same complaint notice to the sbi authority too but can get no response over it.

Therefore i would kindly like you to look deeper in this transaction details as it's been a long time and the amount is yet to be credited in my account.

Regards,

Ramesh b. Dodia

Sir ...last night maine ek trnsfr kia tha apne bank ac me paise wallet se kat gye pr ac me ni aye ...now 8 hours se jaida ka time ho gya h refund bhi ni aya ...paytm aap se lekr paytm head office tk call kia kahin se bhi koi response ni aya ...I Req to u plz refund my money ..maine iske regading paytm k sare custcare pr call kia koi ans ni mila ..plz

I had recharged my mobile number but unfortunately, i did it twice. I have got my first recharge but not got my second. I have lost my paytm balance it shows "the order is successful" but i didnot get my balance in my mobile number. I have done my recharges in 13 november 2017. I have talked to my network customer care but they told me that only 1 recharge got successful. My transaction details is given in the photo

Dear sir/mam
Paytm complain ref no : [protected]
Transaction date & time :[protected]:07:14
Person of wrong mob no. : [protected]

By mistakenly i did send my cash to wrong no. & for get my cashback from wrong no i did ask to wrong no person as he said he dose not have any paytm account. So i complain this matter to paytm care & till now they dose not reply to me regarding this issue. Plz solve this problem asap oyherwise im going to do legally action against paytm. For my big lose.
Tnx

This is utter nonsense from paytm customer care side that one of my friend had sent me rs. 3000 on 25 october and i got message on behalf of money received in my wallet but when i checked my wallet amount was reflecting so i thought within some hours my amount would be reflected in my wallet, but when one week passed but when amount was not reflected, then i contacted to paytm customer care and they really really worst from 3rd of november they are just making me fool whenever i call them every time they say your amount would be reflected within 4 hours from that day many 4 hours have been passed but my amount would not be reflected in wallet. I know rs. 3000 not a big amount for paytm but i really big for me. Please an urgent revert on the same.
Complaint number is[protected].
Transaction id - [protected]

Before this also, had complained many times regarding above issue but nobody from the team bothers and takes the customer for granted.

I have been using Paytm since long...So that I did not remember my password...On 11-11_2017..When I was paying amount to my frnd...Suddenly I got a notice that please login in again to process your transaction...When I was calling to your customer service...I am unable to understand the language speaking by your team..I had money in my Paytm..Please solve my issue..

Mene paytm par 1550 rupay ka yonex nanoray 6000i badminton (Order no [protected]) (Mobile no [protected]) order kiya aur address galat hone ke karan cancel kya par 24hr ke bad bhi koi respond nahi aaya to mane paytm customer service par call kiya or mai 30hr se paytm custumer care agent se baat hi nahi kar pa raha hu taki mai apna refund status jaan saku please help me for my refund

Hi i am paying electricity bill through paytm but during payment the apply promo code page doesn't come and payment made itself it happens two times with me i want to apply bijli code for 100 rupee cash back for order#[protected] and i want it this time.
Last time also the apply code panel was not appered but i let it go. This time i need the prob to be solve.

Hi guys,

I have been trying to contact paytm from the last 1 month everyday regarding my account that has been blocked with you guys.

I write on every email that i do not know i[censored]sing multiple accounts on the same device is something against paytm policy but i just can't get hold of any of you!!!

This is so frustrating as i want to use my money stuck with yo guys and their is no support at all from your side.

1. Your numbers do not work.
2. [protected]@paytm always gets back to me saying we do not monitor this email address.
3. I have written to paytm a thousand times on help and support and their seems to be no regard to that

Someone is in trouble and needs help desperately and no one at paytm seems to care, just block accounts for no reason when they have money in it.

Can someone please look into query reference number[protected]

Please if someone is reading this, i want you to call on [protected] and get my query resolved

Thanks
Dishant chhatwal

Dear Paytm,

Today in the morning ie[protected], I have brought an accident insurance of 1, 00, 000 through paytm mobile app, i haven't at received any insurance certificate at request to please do the needful.

Thank you !!!

Thx,
Nagender.pv

Dear sir, my order number [protected]. My parcel not received. My mobile number is [protected]. My contact number is temporary not working, contact [protected]. My email address is [protected]@yahoo.com. My address no.12/81, sanyasi puram first street, medawakkam tank road, kilpauk, chennai - - 600 010, my landmark opposite to ranjit hospital. Kindly send my parcel quickly.

As I was recharge to jio mobile bearing with id no [protected] on 11.11.2017 with rs 399 and also on 12.11.2017 with id no [protected] both the amounts was deducted from my account till recharge was not successful and also cash not at all refund to my account.
Kindly I requested you to do the needful as soon as possible

Sir mera mobil no [protected] pe maine 10/11/2017 ko shaam 7.42 hr pe 398 rs ka recharge paytm through kiyaa thaa leki 22 hr tak paytm ne recharge nahi kiya isaliye maine cash me recharge kiya, baadme 11/11/2017 ko pay tm ne 5.51 min pe recharge amount firse recharge kaya jo ki vest huaa, maine proccesing ke dauran hi recharge cancel ki request bheji thi phir bhi paytm ne recharge kiya isaliye muze refund milana chaahiye

17/04/2017 Transaction ECOM 361555 Paytm Mobile Solution ₹5804
10/06/2017 Transaction ECOM 740902 Paytm Mobile Solution ₹1480

This transactions are done without my knowledge and without receiving any message or email regarding the transaction from my PNB account
please refund my the amount

My registered mobile no. Is [protected] and email id is eh. [protected]@gmail.com. I made a payment of rs 464.69 on 7th november via paytm on "nearbuy aap" using "pay without linking option. The money has been deducted from my sbi bank account but the payment was unsuccessful. I discussed the issue with my bank and they said the transaction was successful from their side and the money has been transferred to paytm. Kindly refund my money as soon as possible. I have attached a snapshot of my account summary.