PayTM Mobile Solutions Complaints & Reviews

Its been a day i recharged my landline by using patym app and recharge is showing processing from last 24 hours and i m not able to cancel my order to get back my money and while doing complaint on their registered complaint no they make me wait for 20 minutes as its not a toll free no so they that they can suck all the money from my balance and after it not solving problem and by doing complaints they have sucked my 50-60rs balance i don't know why they are doing such practices at last i did't got my problem solved and my money is with them and 50-60 rs balance they have sucked..

I recharged my tata sky dth for 300/- rs. Using paytm mobile app i had 50 balance in my wallet and 250 i added from my internet banking on 10-nov-17, today my dth connection has been discontinued due to balance zero and still paytm recharge is pending, i am unable to cancel the order and paytm team is not working on my complaints.
All the paytm customer care number are fake since their are only for ivr, [protected]@paytm.com& [protected]@one97.com are not for customer service you need to log your complaint from paytm app using help & support, the only option i left with waiting until issue the resolved

Sir... On date 10th of november i have recharge dth but still it is showing processing means neither got recharge completion nor refund till now
I have complaint many times but not resolved till now
There is no proper no for customer care to call about problem.. They are just bluffing on calls to customer.. So i want my money back... I have struggled alot calling again and again to customercare and sent mail also but no respond till now...
Thnks

Hi!!

This is to inform you that i did 2 paytm recharges on my mobile
And service provider is vodafone but it is still showing "processing" on both the recharge and i even can't any cancel button. And even your e-mail id is not working.

So i kindly request you to please cancel the recharges whose information is mentioned below.

1. Order no. : [protected]
2. Order no. : [protected]

This company is real bad. They have blocked my account again within 5 days after unblocking it saying that i have done some fraud transactions while all i have done is open my account in 2 devices and send money to friends and recharge with cashback promo-code.
I have proof of all transactions as all the transactions were done to my friends who i know personally.
I have 11k+ money which i was going to withdraw today but i couldnt because they blocked my account again,

I'm recharge Jio recharge for Rs 399. It's done 24 hours, still it show processing...
Also I tried to call customer care of paytm team 3 to 4 times, he has not give proper answer as expected.
please resolve my complaint & refund my amount Rs 399 to my paytm account as soon as possible.
Please resolve my complaint as soon as possible.

Sir i m so tired with your customer care services. All numbers you provide for customers complaining are fake or wrong. I tried each and every numbers of paytm customer which is visible on internet but all are wrong and no way to talk any person or official staff of paytm. Tomorrow i have done a recharge on my jio number with using paytm during this process i enter wrong amount 99 which is not provided by the company as a valid recharge amount. That's why this recharge value not added by jio in my phone number and my balance deduction completed by you. Now i requested to u please revert my amount which is 99 rupees. My order id is [protected]. Or you can mail me [protected]@gmail.com... When you mail me i tell you my paytm id.. Take necessary action regarding this issue

Hi I have done my jio recharge but recharge is under process since last night 9:43pm, order I'd is - [protected], I can't able to cancel the order and also not recharge my jio number and also not refunded the money. I am trying to contact with customer care but I can't able, plz proper solution as soon as possible, please provide me a customer care number where I can talk regarding recharge problem. I got many numbers from paytm website but all for other options.

I recharge my mobile 448+349 on Nov 10 n it's showing operator down . I cancelled but still showing queued n didn't get my money back..I send msg but no reply. .
Second thing I did recharge today 448+50 n both again showed operator down n showing money refund but I received only 448 n 50 didn't get ..but showing tat both refunded..Wat s this...
I call on 24*7 only computer s speaking
No response for my msg.
How do I get my money backpls help me anyone to get my 448+50+349 back

I did recharge of 499 ru.in my jio no.[protected] last night and still almost 24 hrs has completed but paytm neither give me my money return nor recharge
And also not providing any solution
Its still showing processing and they debated 499 ru. From my account order id is [protected]
They are also not replying and
The worst part there is no any way to talk to their any representative by call
And also don't have any toll free no.

I made a recharge using paytm for my jio number for an amount of rs 499 as shown in the plans of paytm site in 10th november 2017. The status is in processing state since more than 24 hours. I made complaint on the site but they are not responding. I rang the customer care number but they don't have any customer care department for handling recharge related issues. As per information from the paytm site, they say that if a rechage is in processing state for more than 2 hours, the customer can cancel and take the refund in the wallet but i can't see that option too. Please do the needful and refund the amount to my wallet at the earliest. My order number is [protected].

I have racharged for rs.20 and rs.53 and it has not been recharge it but its showing processing for the past 1 day but the money has been deducted from my account... And there is no reply from paytm company and there is no customer care to solve the problem. I did not expect this from paytm
Order no:[protected]
Order no:[protected]
Plaese repay my money into my wallet as soon as possible

I did a recharge as usual for tatasky for rs 935. The transaction is still showing "processing". There's no cancel button visible as mentioned in your help section. I am not able to contact your customer care via mobile as there is no option for the same in your ivr. The order ref. No. Is [protected]. I have sent several messages using your app but there's no response or even acknowledgement to the issue. What kind of service is this. I would not use your app for any kind of payment henceforth, for there's no accountability on your end. My phone number is [protected].

Hi, i tried to recharge my dad’s airtel no. With the rs.448 special recharge... I followed the ususal procedures as i did before... But it has taken a long time to recharge as it is in the “processing” state for the last 24hrs... And the main problem is i can’t even find the “cancel” button (Which is supposed to be there after a processing time of 2hrs according ti paytm’s policy). Pls help... Thank you.
My order no. Is [protected]

My no is [protected]
Amount deducted from my bank account but not paid to 1mg from where i want to buy medicine or return back to my paytm wallet. Please do the return process.
I have get an email from paytm as follows

Hi there!

Your bank just confirmed a successful payment of rs.430.81 on paytm against order id po[protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Thanks,
Paytm team

In paytm wallet i book irtc tickit in transaction time payment deduct from my wallet account but not book my tickit. Or payment not show in my wallet.

I will get this massage

(Your bank just confirmed a successful payment of rs.750.61 on paytm against order id [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.)

Please solve my problems
I had recharged yesterday in my jio
But still i see processing
Can you please solve my problem
No any cancel option at paytm
How can I take my refund
What can i do.?
I don’t know
No balance in my account
I want to recharge my account
Untill solve my problem I can’t recharge again
Still in processing when i call paytm customer care
They say complain in help and saport but this doesn’t work

I added rs.550 on paytm wallet on 4th nov. While booking for uber. It got deducted but was not added in the wallet.
Tried to mail paytm care but there is a failure.
I don't know how to get in touch with customer support. The customer support team wants transaction id to complete the call. I don't know which no is that.
Its very painful to get in touch with cs team.
I am attaching transaction screenshot for reference. Please refund.

Let me know if further info is required.

Hi my name is swamy i have done a prepaid recharge to my vodafone no. Of rs.149, on 10th november 2017 at 7:59pm but i have not got the recharge done on my vodafone number till now. And also the tatus of the recharge is still showing in processing and there is no cancellation option. It's almost over 12hours since its showing in processing. I have tried the customer care no. But ther is no option for recharge complaints, please help me...

I wanted to go recharge my jio no. Rs. 499/-, but transaction showing fail but till amount not refund. Again, i add money add in my paytm wallet rs. 500/- and again trying to recharge it, but money deducted from wallet and recharge status showing in “processing” from last 14hrs. And there is no option showing in cancel transaction. I again apply for my money against cancel transaction return in my bank but status showing request pending. My total amount rs. 999/- is in suspense. Please help me ad solved as soon as possible. Ref. All order no and txn id: mention below.
(I) order no : [protected] (Status failed) but money not refund.
(Ii) order no. [protected] (Status processing from last 15hrs.) no option to cancel transaction. I cont contact with customer care representative over phone after many times trying. Please help me regarding this. I attached some screenshot regarding this matter for your further reference and help.