PayTM Mobile Solutions Complaints & Reviews

Address: Mumbai City, Maharashtra, 400059

Website: paytm

I am unable to login into paytm since 2-3 weeks.I am unable to find my paytm wallet balance. TRYING TO CALL PAYTM CUSTOMER CARE AGAINST THIS NO ONE IS REPSONDING.
ITS LIKE A FRAUD MY MONEY IS BEIN USE BY PAYTM AS THEY ARE NOT UNABLING ME TO LOG I.
AS FAR AS I AM CONCERNED I M AWARE I HAVE NOT CHANGED MY PASSWORD

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I have done the payment through paytm for a recharge of reliance jio of rupees 400 with an expectation of getting some cashback but instead what happened with me was recharge was not successful and money got deducted and the transaction is in processing state from 2 days.i want to get my 400 rupees back.

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Third class app.
I m make a payment of electricity bill. Amount was deduct my bank account but transaction failed and my money also not refund.

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Please help immediately. Sir i had done reacharged wih paytm for jio 499 plan on 10th nov but till now it shown processing with order no. [protected].
Your support team also don't responding at my query reference on paytm app also your email response system generate irrevalent massages to us regarding this issue compaints on it.
Your response system may not work properly. Please look immediately.
Thanks in advance...

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Its been a day i recharged my landline by using patym app and recharge is showing processing from last 24 hours and i m not able to cancel my order to get back my money and while doing complaint on their registered complaint no they make me wait for 20 minutes as its not a toll free no so they that they can suck all the money from my balance and after it not solving problem and by doing complaints they have sucked my 50-60rs balance i don't know why they are doing such practices at last i did't got my problem solved and my money is with them and 50-60 rs balance they have sucked..

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Address: Pune, Maharashtra, 411028

Website: Paytm Mobile App

I recharged my tata sky dth for 300/- rs. Using paytm mobile app i had 50 balance in my wallet and 250 i added from my internet banking on 10-nov-17, today my dth connection has been discontinued due to balance zero and still paytm recharge is pending, i am unable to cancel the order and paytm team is not working on my complaints.
All the paytm customer care number are fake since their are only for ivr, [protected]@paytm.com& [protected]@one97.com are not for customer service you need to log your complaint from paytm app using help & support, the only option i left with waiting until issue the resolved

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Address: Gautam Buddh Nagar, Uttar Pradesh, 851132

Website: Paytm.com

Sir... On date 10th of november i have recharge dth but still it is showing processing means neither got recharge completion nor refund till now
I have complaint many times but not resolved till now
There is no proper no for customer care to call about problem.. They are just bluffing on calls to customer.. So i want my money back... I have struggled alot calling again and again to customercare and sent mail also but no respond till now...
Thnks

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Hi!!

This is to inform you that i did 2 paytm recharges on my mobile
And service provider is vodafone but it is still showing "processing" on both the recharge and i even can't any cancel button. And even your e-mail id is not working.

So i kindly request you to please cancel the recharges whose information is mentioned below.

1. Order no. : [protected]
2. Order no. : [protected]

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Address: Nashik, Maharashtra, 422011

Website: www.paytm.com

This company is real bad. They have blocked my account again within 5 days after unblocking it saying that i have done some fraud transactions while all i have done is open my account in 2 devices and send money to friends and recharge with cashback promo-code.
I have proof of all transactions as all the transactions were done to my friends who i know personally.
I have 11k+ money which i was going to withdraw today but i couldnt because they blocked my account again,

Nov 13, 2017

Complaint marked as Resolved

You have to send mail tweet and wait that's it.

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I'm recharge Jio recharge for Rs 399. It's done 24 hours, still it show processing...
Also I tried to call customer care of paytm team 3 to 4 times, he has not give proper answer as expected.
please resolve my complaint & refund my amount Rs 399 to my paytm account as soon as possible.
Please resolve my complaint as soon as possible.

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Sir i m so tired with your customer care services. All numbers you provide for customers complaining are fake or wrong. I tried each and every numbers of paytm customer which is visible on internet but all are wrong and no way to talk any person or official staff of paytm. Tomorrow i have done a recharge on my jio number with using paytm during this process i enter wrong amount 99 which is not provided by the company as a valid recharge amount. That's why this recharge value not added by jio in my phone number and my balance deduction completed by you. Now i requested to u please revert my amount which is 99 rupees. My order id is [protected]. Or you can mail me [protected]@gmail.com... When you mail me i tell you my paytm id.. Take necessary action regarding this issue

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Address: 781017

Hi I have done my jio recharge but recharge is under process since last night 9:43pm, order I'd is - [protected], I can't able to cancel the order and also not recharge my jio number and also not refunded the money. I am trying to contact with customer care but I can't able, plz proper solution as soon as possible, please provide me a customer care number where I can talk regarding recharge problem. I got many numbers from paytm website but all for other options.

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Address: Chennai, Tamil Nadu

I recharge my mobile 448+349 on Nov 10 n it's showing operator down . I cancelled but still showing queued n didn't get my money back..I send msg but no reply. .
Second thing I did recharge today 448+50 n both again showed operator down n showing money refund but I received only 448 n 50 didn't get ..but showing tat both refunded..Wat s this...
I call on 24*7 only computer s speaking
No response for my msg.
How do I get my money backpls help me anyone to get my 448+50+349 back

Nov 11, 2017

Updated by suriken The number provided below does nt exist

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Address: Jaipur, Rajasthan, 302020

Website: www.paytm.com

I did recharge of 499 ru.in my jio no.[protected] last night and still almost 24 hrs has completed but paytm neither give me my money return nor recharge
And also not providing any solution
Its still showing processing and they debated 499 ru. From my account order id is [protected]
They are also not replying and
The worst part there is no any way to talk to their any representative by call
And also don't have any toll free no.

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Piyush Vicky Anand

from Lala, Assam

Nov 12, 2017

same problem here as well. Have you got any update?

Reply

sainath reddy chennu's reply, Nov 12, 2017

Same problem here.

S

Shristi Agarwal

from Kolkata, West Bengal

Nov 12, 2017

Please see the Screenshot because Yesterday I have done my recharge balance is not credited in my account and it's showing processing and I am trying to cancel the transaction it's not showing the cancel option also . So please help me out.
If all this problem I will be facing again and again I am not going to use paytm in my life.
Show quoted text

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Shristi Agarwal's reply, Nov 12, 2017

On 10th I have done my recharge and now it's 34 Hours but I didn't get back the money aur else balance and plus cash back also and even from 2 days I m calling customer care no response are coming back now... all this are heights

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Shristi Agarwal

from Kolkata, West Bengal

Nov 12, 2017

I want call from you all right now

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K

kaxarz

from Mumbai, Maharashtra

Nov 12, 2017

Same problem? Any updates?

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Ã

Ãshû Sêñgãr

from Nagram, Uttar Pradesh

Nov 12, 2017

Am too facing the same issue no update yet

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A

arunvishnesh

from Chennai, Tamil Nadu

Nov 12, 2017

Same problem for me too .

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A

Ayush23719

from Lucknow, Uttar Pradesh

Nov 12, 2017

Exactly same problem here also i dont know whom to contact??...i also recharged my jio no. And it shows processing after 2 days also...no cancel button also

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A

Ayush23719

from Lucknow, Uttar Pradesh

Nov 12, 2017

I also mailed them and here's the reply i got...lol as if i didn't knew all of that...this is wrong paytm shoul refund us along with so extra cashback for such niusance created else we will take some actions against paytm

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S

Suri Mano

from Thiruvananthapuram, Kerala

Nov 12, 2017

Same problem...

Reply

S

Shruti Anil

from Mumbai, Maharashtra

Nov 12, 2017

I'm facing the same problem.

Reply

A

Ayush23719

from Lucknow, Uttar Pradesh

Nov 13, 2017

Got an update:

Reply

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Address: Kamrup Metropolitan, Assam, 781006

Website: Paytm.com

I made a recharge using paytm for my jio number for an amount of rs 499 as shown in the plans of paytm site in 10th november 2017. The status is in processing state since more than 24 hours. I made complaint on the site but they are not responding. I rang the customer care number but they don't have any customer care department for handling recharge related issues. As per information from the paytm site, they say that if a rechage is in processing state for more than 2 hours, the customer can cancel and take the refund in the wallet but i can't see that option too. Please do the needful and refund the amount to my wallet at the earliest. My order number is [protected].

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I have racharged for rs.20 and rs.53 and it has not been recharge it but its showing processing for the past 1 day but the money has been deducted from my account... And there is no reply from paytm company and there is no customer care to solve the problem. I did not expect this from paytm
Order no:[protected]
Order no:[protected]
Plaese repay my money into my wallet as soon as possible

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Address: 411041

I did a recharge as usual for tatasky for rs 935. The transaction is still showing "processing". There's no cancel button visible as mentioned in your help section. I am not able to contact your customer care via mobile as there is no option for the same in your ivr. The order ref. No. Is [protected]. I have sent several messages using your app but there's no response or even acknowledgement to the issue. What kind of service is this. I would not use your app for any kind of payment henceforth, for there's no accountability on your end. My phone number is [protected].

Nov 11, 2017

Updated by kaxarz The amount has been deducted from my account. ???

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Hi, i tried to recharge my dad’s airtel no. With the rs.448 special recharge... I followed the ususal procedures as i did before... But it has taken a long time to recharge as it is in the “processing” state for the last 24hrs... And the main problem is i can’t even find the “cancel” button (Which is supposed to be there after a processing time of 2hrs according ti paytm’s policy). Pls help... Thank you.
My order no. Is [protected]

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Address: Jalpaiguri, West Bengal, 735211

My no is [protected]
Amount deducted from my bank account but not paid to 1mg from where i want to buy medicine or return back to my paytm wallet. Please do the return process.
I have get an email from paytm as follows

Hi there!

Your bank just confirmed a successful payment of rs.430.81 on paytm against order id po[protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Thanks,
Paytm team

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Address: Pali, Rajasthan, 306401

In paytm wallet i book irtc tickit in transaction time payment deduct from my wallet account but not book my tickit. Or payment not show in my wallet.

I will get this massage

(Your bank just confirmed a successful payment of rs.750.61 on paytm against order id [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.)

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 275

password change issue

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money deducted transaction still in processing

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didn't get refund.

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recharge shown processing

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from not solving problem and doing practices to suck money from balance.

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dth in processing from last 28 hours

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regarding recharge of dth

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regarding recharge done through paytm wallet and after 24 hrs still showing pending and amount is not refunded to wallet.

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account blocked again and bad customer care service.

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I'm recharge for jio 8999908034 rupees 399 after 24 hours it shown processing... for query ref no.42850610

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balance deduction regarding wrong amount of jio recharge

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jio recharge under process

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money didn't refunded

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499 ru.jio recharge undone

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recharge status is processing for more than 24 hour.

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recharge processing for long time

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dth recharge still in "processing" mode. no option to cancel is available as mentioned in your help and support section.

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recharge problem for airtel special recharge

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amount deducted from bank account but not paid to the merchant or return to my wallet

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payment deducted from my wallet but not book my ticket

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