From last 5 days, i am sending mail to paytm, but from last 2 days they are not replying. Paytm has sent msg that ₹1500 refunded successfully but still i haven't received my money.
Following mail i have sent to paytm;
"sir i have added money today morning itself for booking tatkal ticket, after adding money i found that in paytm tatkal starts from 10:30 am, so i want to transfer this money back to my account but how can you deduct ₹44. It is totally insane, no body will use paytm if you are following this type of guidelines. I am not adding cashback money, i am adding my one money. You can't collect tax or fee. It is totally betraying to customers.
I am your old customer, if you will not consider this thing then it will not be good for you also."
"for this 3 minutes time, i have to pay ₹45 as fees on my own money. How can you justify this thing. You can see the timeline at 10:02am i have added money and sent to my brother within 3 minutes at 10:05am he returned my money. But when i to add this money back to my bank account. It is showing ₹45 as fees.😲😲"
This is reference id
Ref:_00d28dppr._50028u6ybh:ref
Reference no.: 38147827