Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 320

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sukanya Honey
from Bengaluru, Karnataka
Sep 21, 2017
Report
Copy

Address: Bangalore, Karnataka, 560061

I planned to take samsung j7 max in paytm through icic debit card. Till now it showing that proccesing but then amount 17900/- debited from account. I am trying for it but it's showing processing. Huge amount debited from account. I encounter same problem many times with paytm i am not getting about poor perfomance of paytm. Please help me. What can i do. Please help me.
Sep 21, 2017
Updated by Sukanya Honey
Please help me either way.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    gaganbm26
    from Ludhiana, Punjab
    Sep 21, 2017
    Report
    Copy

    Address: Gurdaspur, Punjab, 143531
    Website: Paytm

    Sir, i have not recieved my cashback for the order id-[protected]. I suppose to get 14000rs cashback but in transaction history it shows “cashback recieved” status failure. Why is it failed? And when will i get my cashback i m worried about it plz help as soon as possible i m not able to approach ur customer care executives through call. I guess your customer satisfaction service is very bad and plz do resolve this issue otherwise i will definitly sue this company for doing frauds
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prashant avadut
      from Morjim, Goa
      Sep 21, 2017
      Report
      Copy

      Address: Thane, Maharashtra, 401501

      I am prashant avadut my no. [protected].
      Last few days a number of times tried my account opening but not open and many times tried customer service but not responding why? This shameless service and fraud to customer. Why my account not opened. I want to my money returns and close my account.

      This is very bad and shameless service paytm. I fill very dirty on your service
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        krishnapuneeth4
        from Vinukonda, Andhra Pradesh
        Sep 21, 2017
        Report
        Copy

        I have booked ticket from benguluru to vijayawada and cancelled the ticket. After cancelling the refund was not made paytm. But when i contacted paytm ([protected]) executives said my concern was related to transfer issue and told to contact [protected]. When i made a call to [protected], they said the wallet is showing money was credited, but when i saw my wallet it was showing zero. When i share the same with them. They again told me to call [protected]. And the process repeated for 1hour, to and fro. Still my wallet was nill.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Runa Akhtar
          from Mumbai, Maharashtra
          Sep 21, 2017
          Report
          Copy

          Address: 832103

          I am regular user of paytm and sorry to say day by day the service of paytm is going down and i am loosing faith.
          Pl refer to the attached screenshot of the recharge done from my a/c wherein it's showing the recharge is successful but the balance didn't received at that particular mobile no. Moreover i am trying to reach the customer care no. Since long but unable to connect.
          I want the cash back on immediate basis, pl do the needful.

          Regards,
          Runa.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chandru11235
            from Bengaluru, Karnataka
            Sep 21, 2017
            Report
            Copy

            Address: 560064
            Website: Paytmmall

            I am one of the disappointed customer i cancelled a product which i made payment using net banking through sbi, after all it's been showing cancel initiated, and cancellation for this item in process for long time. And still now i am waiting for response from paytmmall through mssg mail or call none of them is responding every thing is done by boots coustmer service is not there no one was responding for the call which i made after all there is no option for the customer to complain on purchase what i made. Any way i cancelled it but it is in processing stage for long time i want paytmmall to fix it and sent the refund immediately my order number is [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Deepa Nathawat
              from New Delhi, Delhi
              Sep 21, 2017
              Report
              Copy

              Address: Jaipur, Rajasthan, 302001

              Sir
              On 14/08/2017, we have transferred 7000/- to icai thought your gateway and transaction showed as failed but the amount was debited from our a/c. Description of transaction is ospaytm[protected].

              Details of the a/c from where the transaction has been done
              Manoj n agarwal & co
              Kotak mahindra bank
              A/c no [protected]
              Ifsc kkbk0000271

              Kindly check at your end and refund the amount again in our a/c
              Sep 21, 2017
              Updated by Deepa Nathawat
              Please resolve
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                madhan86ku
                from Mumbai, Maharashtra
                Sep 21, 2017
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400708

                I bought new laptop in paytm but laptop is not working properly i applied for return lot of problem is there in laptop from that seller. So i returned again they are sending for replacement i dont want any laptop from that seller. Refund the amount last 10 days i am trying to contact customer care no use they are not picking. I send mail also no proper reply. I got fully frustrated because of this issues i was using paytm for last 7 years. Please contact me on this number
                [protected], [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amar1996
                  from Chirala, Andhra Pradesh
                  Sep 21, 2017
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh, 501401
                  Website: Paytm

                  I had 3000rs in my wallet which was transferred by my friend yesterday then i tried to login to my account it shows my account was temporarily blocked please contact customer care i contacted using the app they are not responding i contacted through mobile number [protected] they also telling contact through app which i had already done but no response i mailed to [protected]@paytm.com they are telling we are not monitoring this email contact through app it's very fraud many of my friends also have the same issue
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sreehari Srihari
                    from Bengaluru, Karnataka
                    Sep 21, 2017
                    Report
                    Copy

                    I have brought "allout" from a retail shop and i got paytm coupon with it but when i entered it shows it is expired.. How it is possible?? The product was manufactured one month ago then how it is possible.
                    Paytm is cheating customors by false adverstisment hence it is an offence to provide fake advertisment!
                    It is second time the same thing is happening. Paytm customar care is the worst one.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sushil Dudeja
                      from Mumbai, Maharashtra
                      Sep 21, 2017
                      Report
                      Copy

                      Address: Sonipat, Haryana, 131001
                      Website: paytmmall.com

                      Order id - [protected]
                      As i have ordered suzuki access 125, post ordering of 30 min, i called customer care that i want to upgrade my order, please cancel my order / upgrade my order.
                      I have already had words with seller is also ready to cancel.
                      Seller require mail from paytm to cancel the same.

                      Seller had blocked my amount. Not even responding against my complaint on time (Responding 2 days later).

                      If seller is ready and buyer is ready. Why the hell paytm is doing such a fraud.

                      Regards
                      Sushil
                      +91-[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jatin Gala
                        from Mumbai, Maharashtra
                        Sep 21, 2017
                        Report
                        Copy

                        Address: 400063

                        Paytm doesn't transfer the amount to the merchant bank.
                        The following id is of success ful amount credit to wallet which is to be transfered to bank account

                        The transaction was done on 15.09.17, 05:18 pm
                        Wallet txn id[protected]
                        Order id : qr66ce94928cfe9103
                        Amount rs 1000

                        The details of failed transfer transaction
                        Wallet id: [protected]
                        Amount rs.988.20 after deducting charges

                        The amount is not yet credited to my account and cannot contact customer care because thier number is not working and if working it gets get transferred to auto responder which is of no use

                        Plz look in the matter
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mandeep know singh
                          from Belsand, Bihar
                          Sep 21, 2017
                          Report
                          Copy

                          Paytm customer care service
                          Online complaint solved
                          Any problems any complaint call on

                          [protected]

                          [protected]

                          Connect with us 24x7 we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Paytm customer care number, [protected]

                          [protected] …….

                          24×7 call customer care, [protected]
                          ….

                          Paytm customer care service
                          Online complaint solved
                          Any problems any complaint call on
                          .
                          .
                          .
                          [protected]

                          [protected]

                          [protected]
                          Sep 21, 2017
                          Updated by Mandeep know singh
                          PAYTM CUSTOMER CARE SERVICE
                          ONLINE COMPLAINT SOLVED
                          Any problems Any complaint call on

                          [protected]

                          [protected]

                          Connect with us 24X7 We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Paytm Customer Care Number, [protected]

                          [protected] …….

                          24×7 Call Customer Care, [protected]
                          ….

                          PAYTM CUSTOMER CARE SERVICE
                          ONLINE COMPLAINT SOLVED
                          Any problems Any complaint call on
                          .
                          .
                          .
                          [protected]

                          [protected]

                          [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            from Varanasi, Uttar Pradesh
                            Sep 20, 2017
                            Report
                            Copy

                            Address: 231217
                            Website: Paytm

                            Dear sir,
                            A fraud person called my number tellung his name as raj kumar from sbi took my debit card no. Saying its reason of expiry and took the otp for telling confirmation also and transferred rs. 40000/- via pos [protected] and paytm txn # 623880 on 20.09.2017. Please stop its further transaction untill i submit the cyber complaint receipt.

                            Regards,
                            Vinod kumar singh
                            [protected]
                            Sep 20, 2017
                            Updated by [email protected]
                            Please stop its further transaction
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mastanvali shaik
                              from Mumbai, Maharashtra
                              Sep 20, 2017
                              Report
                              Copy

                              Address: 560037
                              Website: PAYTM SOLUTIONS PVT LTD

                              Hi

                              I have booked irctc ticket through axis bank net banking. Money was deducted from my account but transaction was not get completed. This issue happened today 9/20/2017. This is request to refund my money to my account back. Account number:91501xxxxx36887. Axis bank. Mobile:[protected]. Please call me i will give more details of my transaction. This is deducted from paytm solutions pvt ltd. Please consider this complaint and take necessary action as soon as possible.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashish Jaideva Juyal
                                from Agra, Uttar Pradesh
                                Sep 20, 2017
                                Report
                                Copy

                                Address: Dehradun, Uttarakhand, 249201
                                Website: www.paytm.com

                                Hello!

                                I used paytm gateway for booking ticket through irctc, however my money was deducted but no ticket was booked, i tried many days to contact their customer service but there is no easy way for getting your complains to pay tm easily.

                                I am posting below my transaction message that i got but no booking was made against the same only my money was gone, and i did not received any refund or confirmation for refund, however other payment gateway do that within 2 days.

                                Syn - inr 2, 655.22 debited to a/c no. *0564 on[protected]:22-for pos txn at[protected][protected]-irctc_paytm avl bal:1, 10, 028.08. Helpline [protected]

                                Please help me get my refund processed asap.

                                Ashish juyal
                                [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  keerthi yuvi
                                  from Bengaluru, Karnataka
                                  Sep 20, 2017
                                  Report
                                  Copy

                                  Address: 560036
                                  Website: paytm.com

                                  I have 6000 rs in my paytm account and it is temporarily blocked from past 7 to 8 days.. I dont know what kind of temp block takes 8 days.. And i have complained through paytm app they havent responded yet.. I am in urgency of that money.. I didnt know where to go then i found this website so iam complaining here.. Plzz reply me back asap.. I want that money urgently but those people are not replying at all
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    smritimoyju
                                    from Kolkata, West Bengal
                                    Sep 20, 2017
                                    Report
                                    Copy

                                    My mobile no: [protected]
                                    Name: smritimoy pramanik

                                    Today (20/09/2017) morning at 11:25 am i had recharged my paytm account (Transaction id: [protected]) and the available balance was rs. 833.07. After that i had paid rs 99.52 + rs 103.47 + rs 84.84. Hence total avaible balance in my account should be rs 545.24 (833.07- (99.52+103.47+84.84). However it is very unfortunate that my available balance in my account is rs 280.08. Please resolve this issue asap.

                                    I had a call from paytm representative (Abhisek sharma [protected]) after the above complain. He asked me to provide my card number, which i refuse to give on security purpose. He threatened me to block my account and the conversation was extremely rude. Very unfortunate from paytm side. Once you know my transaction detail you should figured out your mistake and refund the balance amount in the source account. Why one need card number??? Unfortunate.
                                    Sep 20, 2017
                                    Updated by smritimoyju
                                    My mobile no: [protected]
                                    Name: smritimoy pramanik

                                    Today (20/09/2017) morning at 11:25 am i had recharged my paytm account (Transaction id: [protected]) and the available balance was rs. 833.07. After that i had paid rs 99.52 + rs 103.47 + rs 84.84. Hence total avaible balance in my account should be rs 545.24 (833.07- (99.52+103.47+84.84). However it is very unfortunate that my available balance in my account is rs 280.08. Please resolve this issue asap.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      nikhilkumarmodi11
                                      from Chennai, Tamil Nadu
                                      Sep 20, 2017
                                      Report
                                      Copy

                                      Website: Paytm

                                      From last 5 days, i am sending mail to paytm, but from last 2 days they are not replying. Paytm has sent msg that ₹1500 refunded successfully but still i haven't received my money.

                                      Following mail i have sent to paytm;

                                      "sir i have added money today morning itself for booking tatkal ticket, after adding money i found that in paytm tatkal starts from 10:30 am, so i want to transfer this money back to my account but how can you deduct ₹44. It is totally insane, no body will use paytm if you are following this type of guidelines. I am not adding cashback money, i am adding my one money. You can't collect tax or fee. It is totally betraying to customers.
                                      I am your old customer, if you will not consider this thing then it will not be good for you also."

                                      "for this 3 minutes time, i have to pay ₹45 as fees on my own money. How can you justify this thing. You can see the timeline at 10:02am i have added money and sent to my brother within 3 minutes at 10:05am he returned my money. But when i to add this money back to my bank account. It is showing ₹45 as fees.😲😲"

                                      This is reference id

                                      Ref:_00d28dppr._50028u6ybh:ref

                                      Reference no.: 38147827
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        LT Advise
                                        from Adaiyur, Tamil Nadu
                                        Sep 20, 2017
                                        Report
                                        Copy

                                        Address: 788101
                                        Website: www.paytm.in

                                        Yea fraud hai us ka gor silchar algapur hai us ka name saidul hai
                                        500000 fraod kya hai

                                        Jald he jold action lea jai

                                        [protected]
                                        Phone noyea fraud hai us ka gor silchar algapur hai us ka name saidul hai
                                        500000 fraod kya hai

                                        Jald he jold action lea jai

                                        [protected]
                                        Phone noyea fraud hai us ka gor silchar algapur hai us ka name saidul hai
                                        500000 fraod kya hai

                                        Jald he jold action lea jai

                                        [protected]
                                        Phone noyea fraud hai us ka gor silchar algapur hai us ka name saidul hai
                                        500000 fraod kya hai

                                        Jald he jold action lea jai

                                        [protected]
                                        Phone no
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit