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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 321

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C
Chirag Jhavar
from Jabalpur, Madhya Pradesh
Sep 20, 2017
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How can i recover my money which i have added in my wallet days earlier and some how i just forgot my password and when i reseted my password and logged into my account my wallet was nil but there was about 1300 hundred rupee in that so kindly helo me on this and as soon as possible please refund the amount and for any proof i can give you the statement of my bank that i have added 1300 rupees and haven't used it with paytm so i am waiting for the revert because i want my money back
Hi this is manoj from Hyderabad I was ordered the Lee cooper shoes in Paytm app on 24th Aug but till know didn't receive my product it almost completed 15 days but if we called to helpline they are saying that it will take time to resolve the issue .

So kindly look into this and do the need full ASAP.

My Order Id :[protected]
Sir I have made the bus ticket by mobile Layton vide order no.[protected] and ticket is OTH63C.now it is not cancelling now plz do needfull
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    M
    meghadri29
    from Ahmedabad, Gujarat
    Sep 20, 2017
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    Address: 560102
    Website: www.paytm.com

    8 th september my friend jayavardhan reddy transacted 4900 rs into my account but i have choosen bank mode in accept payment details... It is showing that 4900 is received but failed to reflect in my bank account. After this i have called them 11 times... Their customer service phone no does not work also... Such kind of services they are providing us. I was a good customer of paytm... But surely they have lost one of their good customer... I am expecting you to take any action... Because i have heard manier times that you people resolve it good...
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      Kushal Negandhi
      from Mumbai, Maharashtra
      Sep 19, 2017
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      Address: Mumbai City, Maharashtra, 400068

      Hello sir, i'd recently purchased an item from paytm on 01/09/17 (Order id - [protected]) and had received the parcel empty and as soon as saw the empty parcel, i was trying to contact paytm customer care through call but didn't got any response after waiting for 5days then i raised a complaint through mail and my complaint was rejected just because complaint was raised after 5 days. Like i was trying to complaint on call for those 5 days but no one picked up the call so it was not my mistake that my complaint was raised after 5days. I've tried each n every way and after long time i opted to raise a complaint over here expecting you to solve the issue. I request you to please look over the matter and solve the same asap. (Order id - [protected])
      Thank you
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        I
        ilancheziyan
        from Chennai, Tamil Nadu
        Sep 19, 2017
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        Address: 600097
        Website: univercell

        My order is failure but my account transaction payment successfully withdraw 10698 rupees. My paytm account [protected]
        +2 photos
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          S
          symonds
          from Dehra Dun, Uttarakhand
          Sep 19, 2017
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          Address: Muzaffarnagar, Uttar Pradesh

          Dear concern,
          I have purchased a mobile on paytm but due to dissatisfaction i returned the product to paytm.
          But after picked the mobile paytm has not refunded me sofar.
          The refundable amount is rs.17550 and they are not reply me on mail even after so many reminders.
          Kindly do the needful as soon as possible.

          Mohit sharma
          Email - shrma. [protected]@gmil.com
          Reference no.[protected]
          Sep 20, 2017
          Updated by symonds
          Kindly do the needful as soon as possible.
          17550 is a huge amount.
          Sep 23, 2017
          Updated by symonds
          Kindly reply...No reply since I have posted complain.
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            S
            sahilgulati19
            from Hyderabad, Telangana
            Sep 19, 2017
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            Address: Hyderabad, Andhra Pradesh, 500081

            My family travelling from delhi to london on jet airways and as per the new regulation all the udf excess fee for all delhi bound flights should be refunded so i what i did is logged a claim o[censored]df refund 2 months back on my flight tickets booked thru paytm order id [protected]. But paytm is not bothered to reply or take any action dispite repeated reminders.
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              R
              Ram Patrudu
              from Hyderabad, Telangana
              Sep 19, 2017
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              Address: 500082

              Hello,
              I have bought an apple mac book air at rs.61990/- from bajaj electronics on 12th sept 2017, for which cashback of rs.9100/- is existing. Order no is:[protected].
              Bajaj people have charged rs.61, 990/- through my paytm app and delivered me laptop on same day.
              They ensured me the cashback of rs.9100/- will be credited in 48hrs, and i have recieved a call from bajaj on 14th of sept and confimed me that i will get the amount before evening.
              I waited till today, and as was approcahing bajaj electronics, they are not responding. I approached paytm, they are telling you dont even have a cashback offer and they are telling with a loyality benefit, we will ive you rs.6199/-. Tried reaching their customer care and it never connected. No process to raise a complaint. I have every proof with me showing that cashback is to be credited. I have all the screen shots. I need my cashback of rs.9100/- and this kind of worst service is provided by both paytm & bajaj electronics, both should be punished for wasting my time and for givigng worst service when there is a problem.
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                S
                sgrhngmr88
                from Mumbai, Maharashtra
                Sep 19, 2017
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                Website: application of paytm

                I did recharge on my telenor number using paytm but transaction had been failed by telenor and i also got message from paytm that your recharge transaction has been failed and amount rs.89 of recharge has been refunded but still i not got my rs.89 in my paytm account. I also contact to customer care and asked about my refundable amount and i got surprisingly answers paytm allready refunded amount to me and i used it even i not used it. And they are failing to give me correct information o[censored]sed amount and i never used my refund amount till now..
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                  Z
                  Zaker Sharief
                  from Gurgaon, Haryana
                  Sep 19, 2017
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                  Address: Ramban, Jammu and Kashmir, 182144
                  Website: www.fb.com/katochshop

                  Dear company officer i i have my paytm a/c no [protected] namely katoch communication kanga we show 100% cash back on first jio recharge through coupan code recharge through paytm mall app i i have recharge in my jio rs 399 but i not send cashback please send. Paytm account number [protected] kindly revert me
                  Or call me at [protected]
                  Regards katoch communication kanga.
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                    R
                    rajkumarreddy
                    from Hyderabad, Telangana
                    Sep 19, 2017
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                    Address: 632014

                    The amount of 514rupees deducted from my paytm wallet but not reflected in my indian bank account
                    My account details
                    Account number:[protected]
                    Name:-p. Rajkumar reddy
                    Branch:-vit university branch
                    +1 photos
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                      A
                      Akshaya Jawaharr
                      from Chennai, Tamil Nadu
                      Sep 19, 2017
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                      Address: Chennai, Tamil Nadu, 600091

                      I got a call from a n*i. A girl from [protected]. She asked to register. So that she can proceed for my interview. Later i found the interview to be fake. I want my money back. Please do take immediate steps.
                      Reference id no: 1877062
                      Date of order: 11 september 2017
                      Amount: 2500
                      Payment status: completed
                      Mode of payment :via paytm
                      Paytm no-[protected].. Wrongly sent money. Return it as soon as possible
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                        J
                        Jiten Patel
                        from Ahmedabad, Gujarat
                        Sep 19, 2017
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                        Website: paytmmall.com

                        I ordered refrigerator on paytmmall, after delivery when we check it, it was damaged due to outer packing of it. We raised a return request and ask for refund/replacement. But till date there are no proper response coming from paytm. They are saying we are processing return pickup.

                        I submit query against it using app 5-10 times, but never received response in it. Few times i tried to talk to customer care executive and asked for timeline, which they refused and said we do not provide any timeline.

                        Orderno: [protected]

                        Request no: 38013333
                        Request no: 38362298

                        Are there any chances of picking up?
                        Customer care says we are processing, but they are not ready to tell me any timeline...
                        Need urgent solution, please help on this issue.
                        +4 photos
                        Sep 19, 2017
                        Updated by Jiten Patel
                        Here's the order detail on sitem

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                          K
                          Kron neo
                          from Chandigarh, Chandigarh
                          Sep 19, 2017
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                          Address: Kapurthala, Punjab, 144411

                          On 16 sept 2017 i send money to my account with transaction id: [protected]. They show pending bt still it's not processing n when i try to call it's costumer care no they cut the call whn i put the transaction id. I transferred rs1646.08 from paytm to my bank account bt still pending. They told me to wait 48 hours bt still i don't get the amount neither in paytm wallet nor in my bank account from last 3 days it's pending n they don't even answer whn i try to contact them.
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                            S
                            Suyashv1
                            from Zamania, Uttar Pradesh
                            Sep 19, 2017
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                            I was on the verse to order a phone for me... It was showing 2000 rs for iphone 6s space grey color but i thought its an offer provided from you guys when i gone for payment its price hiked upto 55000.. I mean why you are doing fraud with customer. I do have screenshot for it. I want that phone from you guys for 2000 rs as per you have stated on your site.
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                              Âjaý Řiø Dhànúsh
                              from Jayamkondacholapuram, Tamil Nadu
                              Sep 19, 2017
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                              Website: paytm.com

                              I paid my bsnl bill using paytm on sept 4, but when i contacted my branch, they told me that they didnt get any paid details under their billdesk.. When i made complaint under the app, they simply reply that "the payment is successful at operator side and if you want any reference with your issue, pls contact the operator". Then i asked them the operator customer care, they replied that it will take 98hrs to process the bill and indirectly refusing to give operator number. I waited for 4 days, till now there is no response. So, plz refund me my amount..

                              Order no.#[protected]
                              Receipt number: [protected]
                              Bbps transaction id: pt016651eea0
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                                C
                                Chanderkesh Mishra
                                from Delhi, Delhi
                                Sep 18, 2017
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                                Address: New Delhi, Delhi

                                Dear paytm
                                I'm a regular customer of your and there are lots of problems in my paytm aap. Yesterday i was paid a electricity bill of 3680₹ that time i want to use a promo code but promo code space is not show there write now i recharged our phone of 100 ₹ but right now when i click on proceed after that display me your reacharge is successful and i please i tell me how can i use paytm promo code yesterday night i also call paytm coustmer care but till 10minuts there no any response. So please tell me.
                                Thanks
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                                  M
                                  murty k
                                  from Hyderabad, Telangana
                                  Sep 18, 2017
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                                  Address: 500039
                                  Website: paytm.com

                                  Purchased ogeneral inverter ac worth 57000/- rs in month of march 2017, all of sudden outdoor unit stopped working approached o general service centre.
                                  They denied in supporting the warranty period by saying that online purchased through paytm is a warranty void.
                                  They suggested us do not buy any electronic product from paytm which will not cover the warranty. Approached the seller prerna enterprises even he didnot
                                  Help me ask me to go legally. Finally conveyed through grievence to paytm waiting for their response. Trust me guys dont purchase any electronic item through
                                  Paytm where supporting teams are denying the warranty. I spoke with multiple dealers everyone are conveying the same. We all are mediocres we count
                                  Each rupee and buy a product it is not under warranty you know how the pain is.

                                  I am ready to share my invoice aswell for every one. Atleast by seeing this you will protect your hard earned money

                                  Product : ogeneral 1.5 ton inverter split ac asga18jcc
                                  Delivery date: mar 19 2017
                                  Paytm order id:[protected]
                                  My contact no: [protected].

                                  Thanks

                                  Murty
                                  Sep 19, 2017
                                  Updated by murty k
                                  No one responded yet, loosing trust on all e-commerce sites. Only social media is left to highlight this issue and not to buy any electronic items on ecommerce sites-paytm
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                                    S
                                    Shabbar Zari
                                    from Jaipur, Rajasthan
                                    Sep 18, 2017
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                                    Resolved

                                    Address: Sonbhadra, Uttar Pradesh, 324006

                                    I have order 2 shirts which they cancelled my order after 4 days i want my money refunded back as fast as possible cozz at the tym of booking they took money before now delaying for refunding money.. I want money in my account bank account as fast as possible paytm delivry is worst now its not giving priority plz try to resolve my problem by tomorow only...
                                    Sep 21, 2017
                                    Complaint marked as Resolved 
                                    No steps have been taken they are still saying that we will refund you bt still they have not returned my money at the time of purchasing they cut deductd money as per their convinience and now they have cancelled my order so refund it immediatly as they take money they shoud return money as fast
                                    Sep 21, 2017
                                    Updated by Shabbar Zari
                                    Still no rply of my payment 858 rs transaction is pending paytm is not giving rply and not attending my query too do the needful
                                    Sep 21, 2017
                                    Updated by Shabbar Zari
                                    They are not refunding money off my transaction now tell paytm what they are acting to do...
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                                      A
                                      Arghya Saha
                                      from Siliguri, West Bengal
                                      Sep 18, 2017
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                                      Address: 732101

                                      I booked suzuki gixxer online on 17th september paying the ex showroom price. According to the rules showed by paytm i should get delivery of the bike after paying the registration fee and insurance premium at the dealership when the documentations are done. The bike model i booked is available in their showroom but they are delaying the delivery and because paytm hasn't paid them the ex showroom price. I want paytm to ensure prompt delivery as i'm ready with the money i need to pay at the dealership and bikes are available.
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                                        D
                                        Disha Rawat
                                        from Noida, Uttar Pradesh
                                        Sep 18, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        I ordered two bedsheets from paytm app. When the order arrived it contained only one and the status of that missing bedsheet now shows delivered on app. Tried contacting paytm but poor customer care service where call is never transferred to their executive. Raised a query ticket on app but still no response received since 3 days. A customer is helpless when they dont respond after taking money. What if the transaction made was huge. I want either my money back or the order that is still not received.
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