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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 323

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H
Hitesh_92
from Delhi, Delhi
Sep 16, 2017
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Address: New Delhi, Delhi, 110092

Order [protected]
(Reference No.:[protected]
I have not received correct and complete product .it is with me in its original condition and its 1 month paytm is making fool of me .you are not helping . i have paid for it and paytm has taken money but not delievered complete product .
paytm is not picking up calls after 1 hour of wait, no reply, no call back
just fooling customer .
paise lekar bhool gaye kya, 100 se zyada message kar diye but saare executive soye hue hai paytm ke .
chor ho kya...???
Sep 16, 2017
Updated by Hitesh_92
they replied-
I would like to inform you that your concern against the order [protected] has been resolved. Also, our system encountered multiple requests generated from your end for the same concern for this order. Please note that resolution has been communicated to you for the case 37048643.

Hence, we are closing this case from our end. In case you need further assistance, please do let me know.

but my position is same, they are cheaters
kya comunicate...????
kuch resolve nahi hua
case close kaise kar rahe hai...???
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    M
    Madhu Sudhan Chinnareddy
    from Hyderabad, Telangana
    Sep 16, 2017
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    Address: 500038
    Website: www.paytm.cpm

    Hi all,

    My name is sumitha. Paytm is doing biggest fraud business through wallet money. I have seen airlines job in shine.com and as registration fee i paid the amount of rs.2000 through paytm wallet. Later i came to the job is fake and gave police complaint to block the account of fraud one : [protected] and shared the details along with police complaint to paytm to do reversal of my amount. But this paytm also involved in this big scam & supported the fraud job fellow and didn't do any reversal for me. Instead they gave the amount to fraud job fellow.

    Paytm is highly sharing the amount from this fraud job fellows. Just imagine if there are 1 lakh job seekers and pay rs.2000 how many crores of rupess does the paytm is earning in this scam.

    Regards,
    Sumtiha
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      R
      rajdar077
      from Mumbai, Maharashtra
      Sep 16, 2017
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      Address: Dhar, Madhya Pradesh, 091

      श्री मान महोदय मैं राजेश पाटीदार मैं स्पेन्टेक्स इंडस्ट्रीज कंपनी मैं कार्यरत हु मेरा अकाउंट H D F C मैं है खाता नंबर [protected] है मेरे खाते मैं से रु . 32000 का 4 /07 /2017 को fraud हो गया है मेरे पास [protected] से फ़ोन आया फ्रीचार्ज के पैसे वापस दिलाने के बहाने मेरे खाते मैं से सरे पैसे निकल लिए साइबर क्राइम की रिपोर्ट के अनुसार उसने सरे पैसे बैंक ऑफ़ बरोदा मैं transfer kiya है उसका खाता नंबर ac :- [protected] ifsc code BARB0SAMESW bahadurganj dist.kishanganj है पुलिस इन्हे पकड़ने मैं असमर्थ है अतः मेरे पैसे बैंक मैं जो एटीएम इन्सुरेंस रहता है उसे दिलाने की कृपा करे या इस
      "अकाउंट होल्डर पर उचित कार्यवही करे ओर मुझे मेरे पैसे वापस दिलाये मै बैंक स्टेटमेंट अटैच कर रहा हु
      कृपिया मेरी मदत कीजिये
      धन्यवाद "
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        M
        Mary Tresa
        from Coimbatore, Tamil Nadu
        Sep 16, 2017
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        I was browsing on some website and without realizing ta from paytm to open an account with them, a form opened up and i thought i was registering for that website but it was actually registration for paytm.. And they took my information on the pretext of this other website and send me an otp without even my consent for such financial services.. It's an absolute fraud to cheat people into opening account with them when they have interest in it and take their information in the form of a scam
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          S
          suraj7294
          Sep 16, 2017
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          Address: 827004

          I am purchasing two ptoduct on paytm both product payment are made by upi mode through bhim apps by my personal acc of sbi... Due to late deliever i cancell my one order and one are returned due to unsatisfied product.. But paytm not return my money in my bank account.. I also complain in paytm customer care but my money not return by paytm... My order no of product is [protected] and my register mobile no is [protected] this product is returned on 15 may 2017 but still not any return amount recieved plz help me to returned my money
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            T
            Tulsibhai Chunara
            from Ahmedabad, Gujarat
            Sep 15, 2017
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            Address: Ahmedabad, Gujarat, 380008

            Hello,
            I'm paytm user from ahmedabad, gujarat. I ordered pair of shoes from one seller and that total cost me rs.4, 650/-. I paid him rs.4, 650 through paytm transfer and he confirmed the payment. He told me he won't send the shoes cause of some problems and he will refund me through paytm in 45 days by consumer laws. Now i didn't even get any refund through paytm or else. There is a lot of fraud going on through paytm. I'm requesting please guys do something about it. Help me out!! I sent my money through paytm so i want it back same!! He's name is harjhot singh a. K. A harry and his paytm number is +[protected]. Guys please you can cut amount of my money from he's paytm acount. I've all proof of that. Please guys help me. I'm from middle class family and it's a rs.4, 650/- a quite good amount for us. We work hard and earn. So this is not how it suppose to be. Please sir help me out i'm requesting or i'll complaint on you in consumer court. I hope you'll understand me and do something.
            Thanks
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              A
              Amogh patrikar
              from Nagpur, Maharashtra
              Sep 15, 2017
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              Address: Nagpur, Maharashtra

              While transfering the money from my paytm account to my bank account Money from my paytm account was deducted but not transfer to my bank account due to wrong account number
              please give a solution on it how should i get the money back or transfer it to may paytm account or bank account
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                R
                Ranjeet Singh Saroha
                from Mumbai, Maharashtra
                Sep 15, 2017
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                Address: 110085

                I have noticed a debit of rs.6870 on 19.08.2017 from my credit card and the merchant name in the credit card statement is showing as paytm mobile solution.

                But i do not seem to have made this transaction and it seems a fraudulent transaction. Please help me in tracking this transaction and getting back this money.

                Regards
                Ranjeet singh saroha
                Email id : [protected]@rediffmail.com
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                  P
                  Princy Rathore
                  from Deoria, Uttar Pradesh
                  Sep 15, 2017
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                  Address: Sikar, Rajasthan, 332001
                  Website: paytm.com

                  Hi,

                  I have placed an order of iphone 6 on 9th sep 2017 and also have applied the coupon but still haven't received my cashback of rs4600.

                  Could you please let me know the reason because while placing an order it was showing coupon applied successfully.
                  If coupon was wrong than it should not accept the promocode. I have been trying to call customer support number but not getting any response. Please help.
                  Order id-[protected]
                  hi...
                  iam somu biradar my paytm wallet balance 140/-
                  sub:- my phone is missing so my number is new
                  becouse old number i will try it then otp send old number
                  how to my new number create in paytm
                  cont no [protected]
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                    S
                    smanbiswas
                    Sep 15, 2017
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                    Address: 700120
                    Website: [email protected]

                    Ref. No. 36568779.
                    Order no. #[protected].
                    What is the recent update against my ref no.?
                    Why paytm team not listen my complain?
                    Why are you not receive my call from registered mobile no. For help?
                    Why mail help service is stopped for me?
                    My only request is if paytm team can't help me then sell my gold @ current market price
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                      B
                      bittucom
                      from Mundi, Madhya Pradesh
                      Sep 15, 2017
                      Resolved
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                      Resolved

                      Address: Bhopal, Madhya Pradesh, 462010

                      Sir my self dr. Shubham jain my paytm cashback of 5000 is not credit till date my registered mobile no. Is ([protected]) i feel very inconvienice from your side sir please resolve my concern as soon as possible sir please deposite money in paytm wallet or visa debit card as soon as possible if you transfer through cheque my postal address is b-29 girnar valley bhopal
                      Sep 18, 2017
                      Complaint marked as Resolved 
                      Resolved through call
                      Mere paytm wallet se balance kaat liya gya hai but abhi tk jis account mein meinne send kiya tha waha tk pahuch nhi aur mera transaction pending dekha rha hai 48hrs se jyada ho gya hai.abhi tk na refund hua hai na us account mein pahucha hai.plz try to solve it
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                        S
                        Sanjana Choudhari
                        from Pune, Maharashtra
                        Sep 14, 2017
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                        Address: Aurangabad, Maharashtra, 431001

                        It has been more than 5-6 days my friend has transferred some money to my paytm wallet but still i haven't got it, but it has been transfered from his phone. I got a mail saying the money has been transfer to you paytm wallet but its still not showing
                        Please do something for it. I want my money back.
                        My contact no [protected]
                        Email sanjana. [protected]@gmail.com
                        Paytm challan pending but card money withdraw
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                          V
                          vivaan kumar
                          from Pune, Maharashtra
                          Sep 14, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 500050

                          I recently added paytm account for selling mobiles

                          First they said to provide authorization letter

                          We provided authorization letter then they said provide. Invoice with imei we provided that to now everyday they keep asking document which seller can't provide

                          Which is clear intention they dont want seller any more and just waste of time and n9n appropriate business practice

                          After struggling with so many documents and pain they rejected my application which is great fraud
                          Paytm is fraud clearly big fraud time waste and stupid site for selling

                          Vivaan kumar
                          Nov 20, 2017
                          Complaint marked as Resolved 
                          They have given excellent support now
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                            N
                            Navdeep Dhillon
                            from Basi, Punjab
                            Sep 14, 2017
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                            Address: 143001

                            Dear sir i am cancel one ticket irctc dt 03/03/2017 redund amount 7120/- through paytm confirm 23/08/2017 in my account 3/4 day but not refund in my account my contact no.[protected] navdeep singh
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                              P
                              Paytm usee
                              from Hyderabad, Telangana
                              Sep 14, 2017
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                              Hello sir, I wanted to transfer money from my paytm wallet to the bank.. But when I transferred the money, it got deducted from my paytm wallet and has not been added to my account. It says that my order is pending. I waited for 2 days and there is no change in the status. It's showing the same message in passbook "pending". Please look forward into this issue. I transferred 500 rs first and imps reference number was shown null with pending status. I tried again with the same amount "500 rs". The result is same. I want my 1000rs refund to my paytm wallet.
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                                A
                                Ankith gowda11
                                from Bengaluru, Karnataka
                                Sep 14, 2017
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                                Address: 560013
                                Website: Paytm

                                I ordered onida washing machine in paytm on 15th of august 2017 and i got it delivered on 16th of august they delivered a defect piece (There was a 7 days replacement) i requested for replacement on the same day 16th of august 2017 and they replied for me through phone message that ur product will be pickup in 2 days and amount will be refunded within 25th of august... But still today they din't pick up it nor refunded the money. If i call the customer care they ll tell we will raise the complaint. But already many complaints have been raised not any action taken. Whenever i call they tell we are working on it... Order number is : [protected] and complaint number is 646352... Please help me on it...
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                                  R
                                  RVarma5586
                                  Sep 14, 2017
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                                  Address: Visakhapatnam, Andhra Pradesh, 530047
                                  Website: www.paytm.com

                                  Order id #[protected] in paytm

                                  I have placed the order worth rs 4000/- and what i received is a complete damaged, broken item and that too other brand but packed in original box.

                                  When i tried reaching the customer care email "[protected]@paytm.com" i am getting a return mail from [protected]@paytm.com saying
                                  "we do not monitor this email address. If you have an issue with any of your orders, please raise your concerns using paytm app."
                                  But there is no option as such in paytm app

                                  Seller information : cyberstar
                                  Address : f-237 priya darshini marg, surya path, shyam nagar, ext. Sodala jaipur
                                  Sep 14, 2017
                                  Updated by RVarma5586
                                  I have placed the order for f&d f380x 2.1 speakers worth rs 4000/- through paytm and the order no [protected].

                                  When i opened the received product observed broken woofer of f&d of different model and the sub woofers are local once and that too completely broken but packed in original box.

                                  I tried to contact the paytm care at [protected]@paytm.com received a return mail saying they dont monitor complaints at this email adress

                                  I tried calling their custome care[protected] says number does not exist
                                  Then again called at[protected] reply as wrong number
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                                    namra85
                                    from Mumbai, Maharashtra
                                    Sep 14, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400023
                                    Website: paytm.com

                                    I have ordered iphone 5s of rs 18, 000/-from paytm, on 28th aug and the same has been delivered on 1st sep. But i have received damaged product, till date i have not received cash back of rs 2500. Also requested for return as per policy within 10 days, till date not received any reply, no refund received no cashback received received damaged product, please tell me what do i do?
                                    Sep 16, 2017
                                    Complaint marked as Resolved 
                                    Yet not received any reply.
                                    Sep 22, 2017
                                    Updated by namra85
                                    Till date I have not revived any reply.
                                    Sep 22, 2017
                                    Updated by namra85
                                    This issue is not resolved yet, not received any solution, I am struggling since last month.
                                    Oct 01, 2017
                                    Updated by namra85
                                    Received replacement product but not received cash back yet.
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                                      devang2812
                                      from Nagram, Uttar Pradesh
                                      Sep 14, 2017
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                                      Website: paytm.com

                                      I purchased an iphone 7 from paytm website on 24 august by order id [protected] and received the product on 26 august 2017 as soon as i opened the product i found several scratches and sim slot missing i immediately complained on 26 august for return and paytm executive asked for some photographs which was provided immediately. After that they approved return and we kept on asking to get it picked and after 5-7 days they asked to get doa certificate from apple when we went to apple store as soon as they saw the handset they said its fake i phone a dummy.
                                      Today on 14 september its 20 days and still there is no responce from paytm
                                      We have complained many times some of the ticket id is 3740605, 37840850, 3793377 but no action is taken yet we have to wait 15-20 minutes everytime to get in touch with executive and they say we will get it done in one or two days.
                                      Its very frustating and by business like this people will never trust buying online.
                                      I have also received calls from number:- [protected] and [protected] saying that they will refund money give card number which is a fake call as they are asking for otp also which i have never given them.
                                      Apple has said that it is fake phone so how can they give doa for this.
                                      Our prime minister mr. Narendra modi is giving his full support for digital india and by the work and cheating like this its never possible.
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                                        Yashu98450
                                        from Bengaluru, Karnataka
                                        Sep 14, 2017
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                                        Address: Bangalore Rural, Karnataka, 560106

                                        I transferred 2000rs phone pay app but it has not reached my client and it even as not been received to my account pls check this regards my no is [protected].but the notification says it's in pending state pls check and help us with this.
                                        Sep 14, 2017
                                        Updated by Yashu98450
                                        I transferred 2000rs phone pay app but it has not reached my client and it even as not been received to my account pls check this regards my no is [protected]. But the notification says it's in pending state pls check and help us with this... My account no xxxxxxxxx33... My transaction i'd tx601867.. Plz help me... I sent amount 5 days back... I called to customer care but not responding anyone...
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