PayTM Mobile Solutions Complaints & Reviews

I was trying to book a ticket from chandigarh to aligarh on 6th september, 2017. The ticket was not booked but the amount of rs 668 has been deducted from my account. Please kindly refund the amount on my bank account as early as possible.
Transaction id: sbipg [protected] irctc_paytm
Booking date: 6/09/2017
Date of journey : 16/09.2017
Train no: 14218

I have booked my tickets through irctc site but it was not booked and an amount of rs. 2880/- is still not received to my bank account from which i paid the same. The details are below mentioned :-

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 31-aug-2017 [protected] failed 2880.0 2880.0 paytmag refunded 01-sep-2017

I recharged my delhi metro card no 57366560 on 14 sep. 17 for inr 500/- the recharge was successful, transaction id is[protected], but when i validated the card at botanical garden, noida metro station it showed inr 200/- only.

I have been trying to call paytm since morning but either of the nos. Are not working.

Also this has been second incident earlier it was for inr 100/- (I recharged for inr 200/- and got only 100 in my card), i forgot to complaint for the same.

My details are as follows:

Mob. [protected]
Email - inspiration. [protected]@gmail.com

Hope i get the revert soon.

Sir /mam
I anil kumar puranchand sharma, resident of ahmedabad, unable to operate my paytm account, details are as under
I have pay tm account on mobile no. [protected] but the app is used in unother mobile no [protected] both the mobiles pertains to me, but at present i am unable to use my paytm account because i forgot my password and unable to got my balance amount, so please do need full.

I have paid some an amout via paytm she has received an normal message about someone has transfer rs etc. but in paytm wallet she hasn't got any amount.I am trying to contact customer care for last 2-3 days and she also trying but after a waiting of 20-30 mints i didn't get any sort of response.

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Consumercomplaints.in › paytm mobile solutions › paytm — cashback not received, payment made but services not redeemed
Paytm — cashback not received, payment made but services not redeemed

1 review
St stavan64 on sep 9, 2017
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Paytm online quizzes are being held since long. Amount has to b paid first and later the quiz starts. However several times payment made in advance did not start the quiz. Also the quizzes i won in claimed that cashback will be transferred within 24 hours but was never received. Also my passbook is incomplete with missing transaction details. Several calls made to paytm customer care gave no solution to my problem and always gave a recorded message which was not at all logical. Also mail sent to paytm declared it doesn't monitor the email i'd given in their website. Disappointed with the largest indian e wallet company for such poor services.

A S creations has taken amt 12000 from me 2 months ago, but not delivering the product. Please let me know how to get back my money, or product, how do I contact this person as he is not answering my calls

Hi friends,
My name is divyanshu & my email id is - [protected]@gmail.com
Two person done fraud with me on paytm & totally took 8900 rs from me by paytm. Now he had blocked &his personal no& paytm no. Which were 3 paytm no.in total does not exist. I complained in paytm 5 times. I got two response to submit for copy then i will get my money back. I have submitted the fir copy but no response from paytm till now. Everyday they just message that please submit fir copy & i have already submitted or emailed them three times to paytm for both person. But oayt! M response is nil. I think that they are not understanding language or some other communication problem. When i tried calling customer care i waited 10 mins but no response then. Keep the phone. I want help please help me i got that money by working hard & all i got is that both person ripped me badly & now from paytm also i am not getting response. What should i do. Please tell me i request paytm to resolve it as soon as possible.

Dear concerned
I paid my airtel bill of rs. 270 on august 10th but the payment is yet not received by airtel. There is no such section on paytm app which provides communication to service representative. On the top of that theis customer service calling is chargeable. My money is neither refunded nor paid. Kindly look into it or guide properly else i will be compelled to file a complaint.

I received a call from [protected] stating that she is a paytm costumers service provider and told me that i have been selected for some gift from paytm company like led tv, laptops and gold for which i have to make rs 3000 transaction. Thinking that paytm is a trusted company i have transaction of rs. 3008 to this no. ([protected]). Later on i got a sms from [protected] providing me with the order id. As od34111315. My request to you is to kindly find this number which is misleading costumers in the name of paytm. According to them they are from best buy shopping company.

I purchased an i-phone 7 128 gb gold but when i open it the dummy phone i got in the box, many scratches on corners, no sim slot on this phone.. I started device but it is not power on. I complaint against this order but no response from paytm, this is worth experience with paytm. This company cheats with customer and delivers wrong and copy products.
Please solve my issue as soon as very possible very disappointed.

Thank you..!
Devanshu shah
[protected]
[protected]

Sir/madam,
I have cancelled a product which was ordered on paytm mall because of poor service of paytm & seller. After many non-response from the paytm care and non-dispatch of product by seller, i have cancelled my order. Today due date for the order dispatch date has expired and seller was unable to respond to it. I request you to process my refund as early as possible and i hope you look into the matter
I am enclosing herewith product order details
Order no.[protected]

Dear sir,

My mobile recharge invalid within 2 days out of 28 days

I did Rs 349 recharge for 28 days validity ...unlimited talk time...1gb / day net. But calls are shown not in service.
Plz do the needful.

Nilesh Ragho Patil

I purchased an iphone 6 (Rs 27600), but speaker of phone is not working i raised return request bt seller had refused, then i discussed same with paytm customer care executive he assured me that paytm will take care of this but its been 3, 4 days i didnt get any response from payatm. So i decided to quit my paytm account and will never do any transaction thru paytm.
It was worst experince i ever had from any online shoping site.
My contact no -[protected]

1. On 1st september 2017. The unauthorized transaction took place from my paytm account worth rs 5000 (Dc transaction no -[protected]; order no - [protected]) to some unknown person, due to my mobile being missing. When it came to my notice i immediately called paytm customer care. After 3 hours of continuous call someone received it. And that person didn't even listen to my problem for a minute and disconnected the call. I called to tell paytm to stop the transaction as it was fraud. After 3 calls some one registered my compliant (Reference no:[protected].
I even provided details of the transaction via call and mail. There have been no reply yet. It's more than 12 days since the first compliant was log. My money is not yet refunded nor any action was taken. When talking to customer supervisor, she was very much reluctant to listen to compliant and behaved very rudely saying don't call them until 4-5 days. I can't understand is customer care meant to solve customer query or to add more problems.
And it also happened when i was talking to customer care person, who was willing to help me. But i could hear his supervisor screaming on him to not register any compliant of mine, she was saying that why paytm will register any compliant or raise ticket for the transaction. I was mentally disturbed whole week due to paytm customer care supporter behavior and my lost amount.

2. On 4th september unknown person contacted and said that paytm have send him mail with my details. I have attached it in the below mail. As soon i have seen it, i was shock. How can paytm sends it's customer personal details to any unknown person. I immediately raised the compliant and ticket no given to me was 37306481. Till yet i haven't receive any response to this query of mine. And the brand name paytm, which is known for their safe transaction is no longer being safe.

3. I can't access my paytm account any longer, though i had some balance in my account. It seems like paytm have blocked it. I wasn't even informed of such action. I don't known whom to contact as the customer care is so much reluctant to solve any query. I don't even know how to recover my amount balance as well as my unauthorized transaction amount recovered.

It seems like paytm customer care is only meant to harass it's customer and not to solve any problem.

I have cancelled an order in Paytm on 29 July but money is not refunded to my credit card. Order no [protected] and amount was Rs 34480.37, it's now 40+ days since I cancelled it but ARN/RRN number not shared with. I'm really frustrated with PayTM customer care as they are not giving any concrete date by which money can be refunded.

I made payment from paytm wallet to my kotak credit card. But amount dint get transfer after 4days they returned money on my wallet i got charged on my credit card late payment fee and my credit score got effected... I need compensation for late payment fee rs826.. Kindly compensate the amount i will be posting on social media and everywhere.
Compliant number[protected]

On 2-9-2017, i had made a payment of rs 585.50/- for train ticket booking through paytm using my debit card. But the ticket booking was failed and money returned back to my paytm wallet. Then there was an option of "send back money to my bank account". After clicking that option i got a message that money has been sent to my bank. On 6-9-2017, i got a message from that same amount of money rs 585.50/- has been again debited from my account.
Here i am attaching my transaction history which is showing that i have not received my money yet and paytm wallet history screen shot showing my trasaction id.
Pls see it and resolve this issue.

I have ordered intex pool 3 feet from paytm but i get wrong item when i send return request paytm has has been cancled my return request. See screenshot of my phone.

I booked a ticket from irctc
Transaction id - [protected]
Transaction date - 03.09.2017
Cancellation id - [protected]
Amount - 370rs
In irctc it is showing amount has been refunded to paytmsdk on 03.09.2017
But still same amount has not been refunded into my original account from which payment was made.