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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 327

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S
sonukosi
from Vikasnagar, Uttarakhand
Sep 7, 2017
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Address: 281403
Website: hdhdhdbdidjej

Sir iss bande ne mere sath cheating ki mne iska mobile ka add dekha tha olx p to mne isko phle 2000 paytm kia fr ye mujhe bola aur karo tab m mobile courier krunga to sir ye banda kabi pune k a bata tha to kbi assam ka ab iska mere pass kuch nhi tha isne mujhe id proofes bi and kiye wo bi shyd fake honge sir plz get back paymnt back plz sir my contect no. Ye h [protected]
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    Kaustubh Vyas
    from Deulgaon Raja, Maharashtra
    Sep 7, 2017
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    Address: Jaipur, Rajasthan

    On 31st august 2017, i had ordered a mobile phone "vivo v5s" on paytm.
    Payment done = rs. 17, 150 + rs. 99 (Shipping charge)
    In a few hours i had cancelled the order.
    Paytm had refunded rs. 280 in wallet and i got a text message from paytm that remaining rs. 16, 969 will be refunded in bank account within 7days.
    7days over now.. I didn't received any bank refund yet.
    From yesterday, i am calling on customer care service of paytm but they are not receiving call they keep on hold till 30-30min.
    Please resolve my problem.

    Product id : [protected]
    Paytm registered no. : [protected]
    Contact no. : [protected]
    Email : [protected]@gmail.com
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      J
      Jitendra0707
      from Lucknow, Uttar Pradesh
      Sep 7, 2017
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      Address: Jaipur, Rajasthan, 302021
      Website: Paytm.com

      Hello paytm
      I had purchased i phone 6 32 gb gold price is 27399 by paytm but i don't satisfied this product it was defective piece delivered to me from paytm mall. And i am also request to paytm for replace the item but paytm reject my request. And then i did try many times but it's not resolve my problem. It's a scam and fraud. So i want to replace my item or refund the money by paytm. I am very disappointed with that kind of poor services with its customer care center. So plz do a legal action. And resolve my problem.

      My contact no is +91 [protected]
      +1 photos
      Sep 15, 2017
      Updated by Jitendra0707
      I had purchased iPhone 6 gold 32 GB by paytm mall, and Paytm delivered me a defective piece, in these way I requested to replace the item but Paytm customers care service is one of the most cheated service, he msg me your product is delivered within 2 days, but next day they rejected request and not replace the item, afterall I complained but they not resolve my problem.
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        U
        Utkarsh Goyal
        from Mundi, Madhya Pradesh
        Sep 7, 2017
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        Address: Bhind, Madhya Pradesh

        Mere i'd login no ho rha hai usme maine bhut kosis kar li main bhut time paytm use kr rha hu. Wallet m amount hai or maine urjent kam k liye rakha h. Sir pls hlp me. Main sare kam isi se krta hu, soaping transfers or payments hamesa fast kam hota hai isme sir kya kru help kre. Bhut paresaan hu main bills payment karne hai mujhe kaise hoga sir help.
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          M
          Manojsharma0197
          from Noida, Uttar Pradesh
          Sep 7, 2017
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          Address: 208013

          Dear sir,

          I tried to recharge my jio number [protected] for rs 399 plan using paytm gateway billdesk util order #jpt[protected]

          I even received a sms with recharge successful with transaaction id: br0000cubcvv1z

          But the recharge was not successful.
          Now things are getting messy and it's irritating me. The thing is not about money but my patience and your services. We trust you and pay in advance the money, but sometimes you thing customer is a fool.

          Kindly help.

          Thanks
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            P
            Paytm69
            from Hyderabad, Telangana
            Sep 7, 2017
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            Kindly remove ur nonsense useless customer number for recovering password.. Becz the number given is frst of all is useless, waste of time n doesnt recover password.. Rather it gives lecture about not sharing password pin etc with stranger... Complete # have come up with the idea of giving useless customer care no instead of simple password recovery through email.. This world is full of #..
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              9
              9945547744pp
              from Bengaluru, Karnataka
              Sep 7, 2017
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              Website: paytm.com

              Transaction date 24.08.2017 500 debited from bank of baroda to add in paytm wallet but amount still not reflating in my wallet and not refund to the bank transaction detail as per mention below:

              Transaction details debit part tran date:24/08/17 12:10 pm
              Transaction date 24/08/17
              Transaction amount inr 500.00
              Transaction type dr
              Transaction description ebanking : 72095207/[protected]paytm pa
              Registered mobile no. [protected].
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                S
                sweetypahwa
                from Vadodara, Gujarat
                Sep 7, 2017
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                Website: Paytm

                Why rs 120 is deducted from paytm wallet while transferring to my bank account - my paytm wallet had rs. 4235 and i transffered rs. 4000, so my paytm wallet shall show rs 235, but now my wallet is showing rs 115

                Kindly assist me and tranfer my rs 120 to my paytm wallet

                Reference:
                Transferred to bank accountimps reference number:[protected]paytm cash txn id [protected]-09-07 00:18:33 pm
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                  A
                  araghu14
                  from Tumkur, Karnataka
                  Sep 7, 2017
                  Resolved
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                  Resolved

                  I book the train ticket via paytm paymeny option. The ticket is dropped and the amount will refund to paytmsdk on 02.09.2017. But still the paytm is not refunding the amount today's date is 09.09.2017. Inbetween no holidays, all days are working day.
                  This much delay means why the irctc accepting this type of vendors there.
                  They will need to include upi option in irctc app.
                  Sep 7, 2017
                  Complaint marked as Resolved 
                  Now they will credit my amount..
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                    N
                    Nimain Charana Mishra
                    from Delhi, Delhi
                    Sep 7, 2017
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                    Address: Kendujhar, Odisha, 758021

                    Paid for OrderPOWERPLAY QUIZ Order #3172b[protected]PPGPaytm Cash Txn ID [protected]-09-07 02:32:48 PM
                    show in pay wallet balance 0 instead of 10
                    wallet [protected]
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                      S
                      Suni0000
                      from Mumbai, Maharashtra
                      Sep 7, 2017
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                      Address: Mumbai City, Maharashtra
                      Website: www.paytm.com

                      I seriously don't believe that such a brand shopping platform can do this. I made transaction to pay electricity bill through paytm & received 100%cash back message through paytm on 22nd aug. But when i tried to book ticket through paytm wallet, 0 amount balance was reflecting in my account. I wrote 5-6 mails to them till now but there is no satisfactory response given. Either you credit my amount or else i will discontinue ur services which will be a loss to you only.
                      Hi, Paytm we are using Multiple account on Same device because we have only 1 device in our family and all members has their separate account, i don’t know its against of Paytm policy, So for that, Please Help me get my Paytm account Unblocked.My paytm account number [protected], please help me
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                        S
                        Sre123
                        from Hyderabad, Telangana
                        Sep 7, 2017
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                        By a mistake, i have made a recharge of 244 instead of 349 on paytm.
                        Operator reference no is ap[protected]a and order no: #[protected].
                        I have contacted operator for the same to cancel or to change the plan but they could not do anything in favour of me.
                        The recharge i made is useless for me and i really don't need that, please i am requesting paytm to help to get this resolved by making amount refund.
                        Please do the needful asap.
                        I have made a booking on irctc using paytm payment gateway and cancelled one of the passengers ticket .

                        In irctc site the status is showing as refunded to paytmag but the money has not been credited to my paytm wallet.

                        Please find the attached screenshot and do the needful.

                        mobile recharge - wrong amount selected - Comment #2843225 - Image #0
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                          A
                          Ansuman Rudra
                          Sep 7, 2017
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                          During payment made through pay tm mobile solution for booking rail ticket from irctc, amount debited from my axis bank account but ticket not issued on 04/09/2017 and reference no is inb/[protected]. This money not yet refunded till. Request you to please refund this amount immediately.
                          It is very much clear that amount debited from my bank and credited to you, better you please the refund it as ticket was not issued.
                          Bought a I phone 7plus from paytm, cashback offer was Rs15000.the cashback credited to passbook but has been failure so kindly request credited to my account asap.
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                            P
                            Payal Aade
                            from Mumbai, Maharashtra
                            Sep 7, 2017
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                            Address: Akola, Maharashtra, 444002
                            Website: paytm

                            I have book nike men's shoes but after few minutes i have cancelled my order, but steel i have no refunds my money in my account, so plz check and refund my money in my account
                            +1 photos
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                              S
                              Suryakant V Joshi
                              from Nashik, Maharashtra
                              Sep 7, 2017
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                              Address: 411041
                              Website: selfcare.tikona.in

                              I had done payment through paytm towards tikona broadband service of rs.1852.25 /- on 28/08/2017 (Time - 4: 09). The money from my bank was deducted but not received to the desired receiver. And after that i got message about money refunded to your paytm wallet but i have not received that yet in my wallet.
                              Please help me.
                              Hoping for positive reply!
                              Thanks in advance.
                              I have ordered an item worth ₹1000 in Paytm. I have received 200 cashback. Now I returned the item. How much amount will be credited to me and will it be credited to my bank account or Paytm account.
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                                S
                                Surendra s
                                from Mumbai, Maharashtra
                                Sep 7, 2017
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                                Address: 411027

                                I had purchased ​asus zenfoe 2 ze551ml 16gb ​​
                                Phone from paytm​ 6 oct 2016.​
                                ​​
                                Paytm provided me ​​1​ ​year ​manufacturer ​
                                Warranty for authorized service center, but my phone till date not working in a warranty period, then i have to go in service center but service center not accepted 1​ ​year warranty because they asked me if you purchase​d​
                                On ​​paytm offer ​​phone then your warranty is less 6month...
                                At the time of purchased ​paytm not seem me that conditions...
                                ​my phone currently in warranty period 06 oct 2017. ​
                                Pl​ease provide me solution otherwise noted my complaint to issue me ​n​ew ​asus zenfoe 2 ze551ml 16gb ​​​phone from ​paytm.


                                Thanks & regards
                                Money is deducted from my paytym wallet, receiver received message he got transaction from my number but didn't receive any amount in his paytym wallet. Been 24 hours he dint receive yet . There is no satisfactory response from paytym customer service. My transaction Id:

                                1 year manufacturer warranty issue asus zenfoe 2 ze551ml 16gb service center not accept 1 year warranty. - Comment #2843231 - Image #0
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                                  B
                                  bhavna shevkani
                                  from Ahmedabad, Gujarat
                                  Sep 7, 2017
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                                  Address: Ahmedabad, Gujarat, 380009

                                  Dear sir,

                                  I asked to change my handset which i have bought few days back as the piece is damage, but neither paytym nor seller is ready to accept that.

                                  You can send the engineer and get it checked, we cant take such default piece.

                                  Kindly request you to take back the handset and replace with the new one

                                  My order id is [protected]

                                  Cancelled request [protected]

                                  Thanks
                                  Bhavna
                                  [protected]
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                                    S
                                    suresh kumar bansal1973
                                    from Ludhiana, Punjab
                                    Sep 7, 2017
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                                    Address: Hoshiarpur, Punjab, 146001

                                    Bill payment for punjab state power corporation limited (Pspcl) [protected]
                                    Waiting for operator confirmation 1 rs 2, 870
                                    [protected]
                                    04 sep '17 12:52 pm
                                    Total value :rs 2, 870
                                    Bill payment for pun
                                    Bill payment for punjab state power corporation limited (Pspcl) [protected]
                                    Waiting for operator confirmation 1 rs 10, 040
                                    [protected]
                                    04 sep '17 11:07 am
                                    Total value :rs 10, 040
                                    +2 photos
                                    Sep 07, 2017
                                    Updated by suresh kumar bansal1973
                                    श्रीमान जी मेने दिनाक[protected] को नेट बैंकिंग द्वारा अपने बिजली बिल अकाउंट no.
                                    [protected] ; [protected] order no [protected]; [protected] को paytm द्वारा भुगतान किया था लेकिन आज दिनाक[protected] को pspcl में फ़ोन द्वारा पता करने पर पता चला की न तो बिल का भुगतान हुआ है ना मेरे खाते में वापस पैसे आये है मै इसके साथ नेट बैंकिंग की रसीद संलगन कर रहा हु कृपया मेरी समस्या का समाधान करे मेरा नामparkash bansal
                                    Bansal store
                                    फ़ोन no [protected]
                                    Hoshiarpur 146001

                                    Amount 10040 +2870 date 04/09/2017
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                                      D
                                      Dmora
                                      from Mumbai, Maharashtra
                                      Sep 6, 2017
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                                      Address: Mumbai City, Maharashtra, 400028
                                      Website: paytm.com

                                      I have done mtnl 319 special recharge through paytm, recharge is shown successful in paytm but i didn't received any recharge. My reference no is 82228806 there customer care opraters are not receiving calls i have called almost 8 to 9 times. I have called mtnl customer service they said problem is through paytm only. They didint received any money. Plz help me with this
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                                        Prem Singh Koranga
                                        from Unnao, Uttar Pradesh
                                        Sep 6, 2017
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                                        Address: Hisar, Haryana, 125001

                                        I purchased this product i phone se... This phone is not delivered me. Charged me 99 rupees for corier charges.. And this prodct is out of delivery area and corier represented says that plz pick ur product otherwise ur product going to return.. Its not fare.. I call the paytm custmer care for about bad service of blurdart corier service.. But they disconnect my call and also complaint in paytm app.. But not reply me..
                                        Prem singh
                                        [protected]
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