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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 328

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B
bhavna shevkani
from Ahmedabad, Gujarat
Sep 7, 2017
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Address: Ahmedabad, Gujarat, 380009

Dear sir,

I asked to change my handset which i have bought few days back as the piece is damage, but neither paytym nor seller is ready to accept that.

You can send the engineer and get it checked, we cant take such default piece.

Kindly request you to take back the handset and replace with the new one

My order id is [protected]

Cancelled request [protected]

Thanks
Bhavna
[protected]
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    S
    suresh kumar bansal1973
    from Ludhiana, Punjab
    Sep 7, 2017
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    Address: Hoshiarpur, Punjab, 146001

    Bill payment for punjab state power corporation limited (Pspcl) [protected]
    Waiting for operator confirmation 1 rs 2, 870
    [protected]
    04 sep '17 12:52 pm
    Total value :rs 2, 870
    Bill payment for pun
    Bill payment for punjab state power corporation limited (Pspcl) [protected]
    Waiting for operator confirmation 1 rs 10, 040
    [protected]
    04 sep '17 11:07 am
    Total value :rs 10, 040
    Sep 07, 2017
    Updated by suresh kumar bansal1973
    श्रीमान जी मेने दिनाक[protected] को नेट बैंकिंग द्वारा अपने बिजली बिल अकाउंट no.
    [protected] ; [protected] order no [protected]; [protected] को paytm द्वारा भुगतान किया था लेकिन आज दिनाक[protected] को pspcl में फ़ोन द्वारा पता करने पर पता चला की न तो बिल का भुगतान हुआ है ना मेरे खाते में वापस पैसे आये है मै इसके साथ नेट बैंकिंग की रसीद संलगन कर रहा हु कृपया मेरी समस्या का समाधान करे मेरा नामparkash bansal
    Bansal store
    फ़ोन no [protected]
    Hoshiarpur 146001

    Amount 10040 +2870 date 04/09/2017
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      D
      Dmora
      from Mumbai, Maharashtra
      Sep 6, 2017
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      Address: Mumbai City, Maharashtra, 400028
      Website: paytm.com

      I have done mtnl 319 special recharge through paytm, recharge is shown successful in paytm but i didn't received any recharge. My reference no is 82228806 there customer care opraters are not receiving calls i have called almost 8 to 9 times. I have called mtnl customer service they said problem is through paytm only. They didint received any money. Plz help me with this
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        P
        Prem Singh Koranga
        from Unnao, Uttar Pradesh
        Sep 6, 2017
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        Address: Hisar, Haryana, 125001

        I purchased this product i phone se... This phone is not delivered me. Charged me 99 rupees for corier charges.. And this prodct is out of delivery area and corier represented says that plz pick ur product otherwise ur product going to return.. Its not fare.. I call the paytm custmer care for about bad service of blurdart corier service.. But they disconnect my call and also complaint in paytm app.. But not reply me..
        Prem singh
        [protected]
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          R
          Rajnesh Thakur
          from Sirsilla, Telangana
          Sep 6, 2017
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          Address: Hyderabad, Andhra Pradesh, 50049

          Transaction is complete from irctc for refund, but is pending from your end
          Please resolve this issue at the earliest or less i will escalate this to social media.
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            P
            princetiwari
            Sep 6, 2017
            Resolved
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            Resolved

            I made transaction on 24 aug from my andhra bank to paytm a/c momey deduct from andhra bank but its not showing in paytm wallet. Calling both customer care but didnot get proper response. Almost 15 days gone but still i dont knw where is my money. Now paytm is not seal of trust. Not proper resolution no proper information. Andhra bank says that we didnot get confirmation/ decilned mail from paytm.. When paytm mail them about the transaction was decilned the bank they issue money..
            Aug 5, 2021
            Complaint marked as Resolved 
            Dear Customer,

            We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

            Regards,
            Andhra Bank Customer Service
            Dear Customer,

            We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

            Regards,
            Andhra Bank Customer Service
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              K
              kalpana4444
              Sep 6, 2017
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              I ordered a faux leather wallet from paytm, on 26 aug 2017. The order number is [protected] and the seller is 'r r impex' based out of mumbai. The damaged product was delivered on 4 aug 2017. From the same day i have been contacting paytm through emails, but they are not responding. Today i spoke to customer care regarding the issue. The representative told me that he can't help me to return the order because my profile has been deactivated for returns.
              First of all, without informing me, how can they change the status of my account. To highlight here, there is no such policy of number of returns and cancellations. And before flagging my account, they should have atleast informed me. I have been using multiple online websites, but never been stuck in such a bad trap.
              I ordered online trusting that the portal has verified and genuine sellers who we can trust on. But they are actually providing sub-standard sellers and just making money on that, selling products which can't be used and returned as well.
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                Y
                Yashbaheti
                from Mundi, Madhya Pradesh
                Sep 6, 2017
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                Address: Indore, Madhya Pradesh, 452001

                I have order syska power bank but i open the parcel i have received stone. I have return the product but the courier boy couldn't be taken.
                In that case what should i do?
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                  C
                  caswati
                  Sep 6, 2017
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                  Address: Ghaziabad, Uttar Pradesh, 201001

                  I have transferred a amount of rs.500 to a wrong mobile number but later when i tried to contact the person, operator says that this mobile number does not exist/valid. That means there is no mobile number exist with the number to whom the amount is transferred. I have raised the issue with paytm team but they said they can not do anything and i need to contact the person to whom amount get transferred which is a very weird reply from them since the mobile number does not exist so how could i contact a person.
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                    V
                    Vibha Panchal
                    from Morena, Madhya Pradesh
                    Sep 6, 2017
                    Resolved
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                    Resolved

                    Address: Ujjain, Madhya Pradesh

                    Sir/madam,
                    This is complain regarding payment issue and not being solved by paytm, i have used paytm app for transferring money to bank a/c without knowing the fact that they charge 2% charges on that which is no where mentioned, after transferring amount to bank, my paytm wallet get deducted and show the msg that transaction is successful but not received the same in my bank account. Even though after 24 hours neither the amount is shown in paytm wallet, none of there customer care executive is available to talk only robotic help is there, even email facalities are not there, i m not getting any of the response from their team, i have called many times to many of their office, even try to reach through email but all in vain, kindly help me in this regard.
                    Sep 6, 2017
                    Complaint marked as Resolved 
                    Thanks
                    Sep 05, 2017
                    Updated by Vibha Panchal
                    I transfer money to my a/c bank from paytm, money get deducted from wallet but not received in my a/c, unable to contact customer only robotic help is provided which is inappropriate. Highly disappoint already you are charging 2% charges other app providing this service for free.
                    I have sent transfered money to my friends account through my paytm wallet on 15 /10/ 2017. Till now it is not processed. I request you to refund my money back.
                    My details
                    G.Raghu
                    Phn.no: [protected]
                    Email: [protected]@gmail.com
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                      M
                      Madhumaanu
                      from Bengaluru, Karnataka
                      Sep 6, 2017
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                      Address: 560010

                      I have transferred the 3700 from paytm to my bank account two days back (04.09.2017) but till now i have not yet received that amount in my bank. It is showing as request pending. Kindly resolve this issue and do the needful
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                        D
                        Deep1456
                        from Delhi, Delhi
                        Sep 6, 2017
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                        My friend paid me money through my paytm number which i don't use anymore for paytm but i still have that number. I. Use some other number for paytm. When i'm trying to login through the number she has sent me money in. It says i have already logged in and the forget password things doesn't work either. Help me. The wallet txn id: [protected] and [protected]. Assist me. The amount is 300rs of the two transactions.
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                          B
                          Binni Singh
                          from Srinagar, Jammu and Kashmir
                          Sep 6, 2017
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                          Address: Nawada, Bihar, 805110

                          Sir order no [protected] is delivery date conform my no [protected]
                          Sep 06, 2017
                          Updated by Binni Singh
                          Just Requrment
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                            M
                            Mahi Saru
                            from Tumkur, Karnataka
                            Sep 6, 2017
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                            Website: Shine.com

                            I made a transaction to a number through credit card of 6000rs I m unable to get the number .
                            The transaction I'd Is [protected]. On 28/7/2017
                            Money is debited but the mobile number I did the transnational that person is telling money is not credit ..
                            So I want to know the mobile number for this transaction.
                            Please help me
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                              N
                              Nidhigaddam
                              from Chirala, Andhra Pradesh
                              Sep 6, 2017
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                              Address: Nizamabad, Andhra Pradesh, 503002
                              Website: Paytmmall.com

                              So i placed an order for iphone 6 on paytm on 3rd september and paid via my debit card, due to certain isssues i had to cancel the order and paytm says it would refund back the money immediately if the order is cancelled before it gets dispatched. Now after 3 days i still dint get back my money and when i try to contact them no even cares to reply or call back, and when i go see in the orders section it says refunded back already on 3rd itself when i cancelled the order. Please help me up in getting my money back.
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                                A
                                Ajayan Mannoor Supran
                                from Madhugiri, Karnataka
                                Sep 6, 2017
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                                I have sent 18000 rupees in wrong number and i want to revert back to my money what procedure i have to follow for revert my money in my account. I have uploaded my transaction id. My mail id is [protected]@gmail.com
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                                  Pulkit Taneja
                                  from Vijayawada, Andhra Pradesh
                                  Sep 6, 2017
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                                  Address: New Delhi, Delhi, 50089
                                  Website: www.paytm.com

                                  I have bought a pack of rice, hide and seek, tide, marie gold. None of my code is working. Some packets don't have coupon code inside, or some are invalid. What should i do? I tried contacting through email/phone no but didn't get any response. Around 150 rupees are still pending from paytm and they are not showing any details to contact. Where should i contact them?
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                                    S
                                    shiv951995
                                    from Mumbai, Maharashtra
                                    Sep 5, 2017
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                                    My order no. Is [protected]. I have ordered two items i. E a vr head set and a face massager. I have not received any of these items yet. The vr headset current status is showing that it got delivered but i haven't received it yet and for the face massager it saying it will be delivered after few days. There isn't any issue with the massager but for the vr set it showing delivered. Kindly help me as soon as possible.
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                                      1
                                      12pp
                                      from Ludhiana, Punjab
                                      Sep 5, 2017
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                                      Sir, i forgot my paytm password and passcode too. And now i am unable to access my paytm by any means. There is 500 rupees in my paytm of number [protected]. Please help me. I have tried to reset password by calling the paytm reset number after that they sent me a link. I clicked on link and selected create new password but after that enter current paytm passcode appeared.. I forgot both passcode and password. Please help me
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                                        N
                                        Ninu AR
                                        from Ludhiana, Punjab
                                        Sep 5, 2017
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                                        Paytm order id [protected]. I didn't receive an
                                        Amount of rs 9087 for indigo flight 6 e 495 on 30th august from chennai to chandigarh. The flight got cancelled by the indigo airlines.
                                        The airlines told that they refunded the amount and that i should contact paytm if i didn't receive the money. My pnr no was yiydhx. Sir i need a solution for this.
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