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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 329

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R
rajukhandolia
from Allahabad, Uttar Pradesh
Sep 5, 2017
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Address: Rewari, Haryana, 123401
Website: paytm.com

श्रीमान जी मेने दिनाक[protected] को नेट बैंकिंग द्वारा अपने बिजली बिल अकाउंट no.
[protected] dhbvn को paytm द्वारा भुगतान किया था लेकिन आज दिनाक[protected] को dhbvn में फ़ोन द्वारा पता करने पर पता चला की न तो बिल का भुगतान हुआ है ना मेरे खाते में वापस पैसे आये है मै इसके साथ नेट बैंकिंग की रसीद संलगन कर रहा हु कृपया मेरी समस्या का समाधान करे मेरा नाम राजेंदर कुमार
पिता का नाम श्री बिहारी लाल
फ़ोन no [protected]
पता न्यू आदर्ष नगर भाड़ावास रोड रेवाड़ी हरयाणा
बैंक ref no 72499091
paytm transcation no 22507
amount 1654 date[protected]
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    G
    Gurupriyan Manickam
    from Puducherry, Puducherry
    Sep 5, 2017
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    I paid my reliance bill thru rcom.co.in by icici netbanking and site directed to paytm and paid rs 1189.54on 24/8/17. Whereas reliance not recd my payment and barred outgoing calls. To resume my connection i paid once again. One sms from ur end stated that payment of rs1189354 has been recd bt one xporttechnologies pvt ltd and order no isorg[protected]. I do not know where my payment gone. Pl help to sort out my issue. I have not placed any order to xpot technologies. If no response is recd from ur end, i shall lodge a complaint with the cyber cell of pondicherry
    Dear Gurupriyan,

    We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

    Regards,
    Reliance Communications
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      E
      Elango786
      from Bengaluru, Karnataka
      Sep 5, 2017
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      Address: Chennai, Tamil Nadu, 600044

      I am used paytm wallet account[[protected]] in last 2 years. Last week [23/8/17] i was faced unauthorized transacation done on my paytm account.

      Some unauthorized person take my amount of rs-2500 rupees in my paytm wallet account.
      Below mentioned that person paytm & bank account details.

      The amount was transferred to mobile no [protected] after that the receiver transferred all the amount in the bank account. Please check the attached bank details and coordinate with your nearest investigation department or bank for further assistance.

      Account number [protected]
      Ifsc code sbin0006597
      Nick name robin
      Bank name state bank of india

      Same date i was raised the complaint to your paytm customer team also. For reference here updated the complaint number [36446661, 36516633] details. But they are not giving pro-pare response.

      They are telling you can directly check with paytm back end team. If you called to customer care team no use for you like they are replying.

      Note:- i am saving my amount in paytm wallet only. If any issue will append in my account means paytm only its responsible person.

      Last two weeks daily i am contact to paytm team. But no use still my issue was not resolved.. Please check and resolve my issue. Thanks in advance.
      Cannot proceed paying through paytm kt say error contact customer care
      Elango786's [Complaint's author] reply, Sep 5, 2017
      Already I am shared my bank account details.but till now iam not received any amount
      I am not happy with your customers service.
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        M
        Manjit Singh Maur Sbp
        from Dhanbad, Jharkhand
        Sep 5, 2017
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        Address: 151509
        Website: [email protected]

        [protected] mob no send me 960 rupess by money transfer on my mobile no [protected] date 04 sep 2017, txn id no [protected]. But this amount not credit in my wallet. So plz solve my problem urgent.
        I have this msg recived but no credit my wallet received rs.960.00 from jot (97xxxx4028) in your paytm wallet. Wallet txn id: [protected]. Buy digital gold on paytm. Plz solve my problem urgent
        +2 photos
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          J
          Joseph_zoengkima
          from Raha, Assam
          Sep 5, 2017
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          Address: 796101

          As i found that ₹399 has been cut off from my state bank of india savings bank account. I feel shocked that i do not have any knowledge about why you did that.. Tha amount who cut off was mentioned in my statement as paytm mobile solution pvt with reference no.[protected]igabxbgde3 dated 26 august, 2017.

          I request you kindly do take immediate action to solve my proble as well as to credit back tha said amount ₹399 to my sbi account..

          Thank you

          Regards,
          Joseph zoengkima colney
          Aug 31, 2017
          nilusamanta's response
          ami agent hota chai
          Aug 31, 2017
          nilusamanta's response
          Hello
          Ami agent hotachai
          I booked a flight ticket through paytm and was given a paytm mall promocode worth rs 1500/- but however, its not working... I feel like being scammed.
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            A
            Aabhas1997
            from Agra, Uttar Pradesh
            Sep 4, 2017
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            I ordered an iphone6 32gb on 28th august... The product was delivered on 31st august but i havent received cashback yet and when i mailed this problem to paytm... I received a reply that i havent applied the promocode... There was a cashback of 5500.. Then why will i not apply the promocode... The order id is [protected]... Therefore i kindly i request to to look after this matter and get i resolved as soon as possible
            +1 photos
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              M
              Mahaveer saharan
              from Sambalpur, Odisha
              Sep 4, 2017
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              Address: Sri Ganganagar, Rajasthan, 335001
              Website: Paytm wallet

              Sir,
              I have made two transaction of 5000/-
              Each time deduct 5000 from my account
              But after 4-5 message shows your transaction failure and money didn't reach where it was sent
              It was urgent
              I have make complain on daily basis but they always provide me complain number and said you complain have registered and our senior person will make you call in 24 hours
              Now it has been 50 hours passed and i have not get any result
              Please send back money 10000/- to my wallet
              Dear sir i m very worried because someone is using my sbi account for paytm from 23 april 2017.now i have blocked my atm. And i want to know who was using my account. I hsve lost my 70000 rs. Please help me as soon as possible
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                A
                abuazad
                from Madhugiri, Karnataka
                Sep 4, 2017
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                Address: Kasaragod, Kerala, 671124
                Website: paytm

                I recharged a paytm mobile number my number [protected] i pay another paytm acound [protected] trasection id [protected] date 3 sep 2017 through our paytm rs 500 but this amound credited another acound plz refund my cash 500 in my acound [protected]
                +1 photos
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                  D
                  Dolly13313
                  from Nagpur, Maharashtra
                  Sep 4, 2017
                  Resolved
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                  Resolved

                  I was trying to book train ticket on 3, sep, 2017, my money got deducted but ticket not booked due to some problem. Amount was 1399. Order no was [protected]
                  Refund my amount in 1 day as its your mistake. I want my money back in my paytm account.

                  Dolly

                  I was trying to book the train ticket on 3, sep, 2017 but due to some reason my money got deducted but ticket not booked. You guys should immidiatly refund my money but its been 1 day i have not received the same. What d hell is ds pathetic service. Why you have so much neglegence in this situation. How can you do this error putting yout customer in trouble. I want my money back of amount 1399 today itself.. My paytm reg mobile no [protected] dolly
                  Sep 4, 2017
                  Complaint marked as Resolved 
                  mycomplaint not resolved man .are you guys mad..someone is calling me and asking my paytm password..who has right to ask such stupid questions.I cant compromise mysecurity and will not disclose any private password
                  Sep 04, 2017
                  Updated by Dolly13313
                  I was trying to book train ticket on 3, sep, 2017, my money got deducted but ticket not booked due to some problem.amount was 1399.order no was [protected]
                  Refund my amount in 1 day as its your mistake .I want my money back in my paytm account.

                  Dolly
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                    D
                    Dibyatanu Kundu
                    from Kolkata, West Bengal
                    Sep 4, 2017
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                    Address: New Delhi, Delhi, 711104
                    Website: www.paytm.com

                    I have ordered a adidas sport shoe size 8 on 1st sept... Order id is [protected].. The shoe is very small in size... My feet size is 27 cm and as per the size chart i have ordered size 8... But the shoe is not fitting... I need the size 10... Please help me i save lots of money to buy this product... I am not able to return the product... Please help me sir... I don't want refund just give me the larger size... Thank you
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                      C
                      Chinni.kishor Kumar
                      from Vijayawada, Andhra Pradesh
                      Sep 4, 2017
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                      Address: Prakasam, Andhra Pradesh, 523001
                      Website: Paytm.com

                      From my paytm wallet amount deducted for 3 transactions done by unknown. Paytm will send email sms otp. But regards not received any confirmation from paytm. Transaction i'd is [protected], [protected], [protected]. Paytm can't respond minimum. Who bought in another site useing paytm. I want my amount returns back. Paytm trust is question mark now. Help me
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                        H
                        Hina Peshwani
                        from Mumbai, Maharashtra
                        Sep 4, 2017
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                        It has been 3 weeks now that i have raised a complaint to paytm in order to change my name in the ticket and just to add a middle name they have taken 3 weeks and change the visa type to student visa but the issue is not yet resolved. My flight is tomorrow, i am not sure whether i will be able to fly or not and moreover these people don't have the courtesy to call back. I have called them several times and waisted my time but to no avail. These paytm people blame it on cleartrip their vendor and cleartrip blames paytm. If i enquire from emirates they tell me adding a middle name is free of cost and cleartrip took 550 rs last to last saturday from me and still no amendment in name has been done when i have already provided scanned copies of my passport and visa for student visa check to be made 10 days back.

                        I am feeling hopeless and don't really know what to do now.
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                          A
                          Abdullah1
                          from Mumbai, Maharashtra
                          Sep 4, 2017
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                          Address: Kolkata, West Bengal, 700054

                          This is to inform you that on 2nd sep'17 rs. 2200 & 3rd sep'17, rs. 3000, 3000 total rs. 8200 have been deducted to your company from my axis bank account without my knowledge. I do not understand how you could done this? I am requesting you please return back this money to my account.

                          I have seen lot of fraud bank transaction complain to your company name, request you to please don't do this.

                          Sk abdullah
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                            A
                            Anand Summy Verma
                            from Pune, Maharashtra
                            Sep 4, 2017
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                            Address: Pune, Maharashtra

                            I pay 2000 to the wrong person. Because of paytm num i confused nd send money to the wrong person. How i cash back and transfer to the right men.
                            +1 photos
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                              A
                              Amina sheha
                              from Basavana Bagevadi, Karnataka
                              Sep 3, 2017
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                              Website: Paytym.com

                              Sir, my account is blocked due. To typing wrong password again and also i tried to reset my password but i didn't get any link from your side so plzz help!! I was trying for two days i didn't get any actions from yours side when i call the customer care my account is currently blocked sir please unblock it and please send me the reset password link
                              I attempted mamy more times but code not worked please help me...
                              मै पिछले एक माह से पेटीएम एकाउंट खोलने का प्रयास कर रहा हूं, बार बार रिसेंड ओ टी पी करने पर भी ओ टी पी नहीं मिल रहा है | आपके कस्टमर केयर के नंबर भी नहीं लगते, किसी अधिकारी के नंबर भी नहीं है जिससे बात की जा सके | ऐसी छोटी छोटी चीजें ही हमारे सिस्टम पर प्रश्नवाचक लगाती है |
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                                M
                                Medani
                                from Noida, Uttar Pradesh
                                Sep 3, 2017
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                                Address: Hisar, Haryana

                                I was supposed to get 50% cashback in my paytm wallet on an order of rs 396.

                                But no cashback is given to me. This is a fraud!!!
                                Please see my prder details below -
                                We have received your order no.179 amounting to rs.396 and its being prepared. You can track your order at http://bit.ly/1PfGWYl thank you!

                                Transaction id at paytm [protected]

                                Please help
                                Do not have book movie tickets

                                dominos cashback not received in paytm - Comment #2839525 - Image #0
                                We have purchase 5 items and promocode shopnsave applied but we have not receive cashback
                                Recharge status is successful on paytm but the recharge is not done please resolve the issue.
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                                  H
                                  harry130993
                                  Sep 3, 2017
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                                  Website: Paytm.com

                                  I have ordered sony 1 tb external hard disk from paytm and i received it but i didn't received the invoice (Bill) of hard disk and now it is not working all data is corrupted and not showing in my laptop. It is in warranty period i have warranty card but when i go to sony service centre they ask me to bill of hard disk which i don't have because paytm does not send me the bill. I complained in paytm regarding this problem that i need bill but the said that the order is old so they can't track the details of this order and doesn't provide me bill. And paytm company doesn't have any customer care no.
                                  +1 photos
                                  First time I called to Paytm customer care they not received my called till the 15minut and Rs. 17 charged me but why they charged me that is not my fault they not received my call they charged me why

                                  I called for other problems and they create new problem
                                  I am going to complaint in police station

                                  external hard disk 1tb sony company - Comment #2839467 - Image #0
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                                    B
                                    buddhimaan
                                    from Pachperwa, Uttar Pradesh
                                    Sep 3, 2017
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                                    Address: 226001
                                    Website: lucknow

                                    Account number[protected]
                                    Rajan gupta
                                    Transaction by Paytm add money with failed 1000
                                    17/08/2017
                                    Time 3:50 pm
                                    Oder id number
                                    [protected]
                                    Please requested payment Apdate
                                    Mobile number [protected]
                                    ATM and debit card related
                                    +2 photos
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                                      L
                                      Likhama Ram
                                      from Lucknow, Uttar Pradesh
                                      Sep 3, 2017
                                      Resolved
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                                      Resolved

                                      This happen on 29.07.2017. Someone made a transfer of 10k (5000 rs two time) from my sbi (State bank of india) account using my debit card. I didn't know about this transfer till i check my bank details. It is highly requested that please take the needful action and please provide me info of that person so i can know about that person and will be aware of this kind o[censored]nwillingness work.
                                      Thanks in advance
                                      Sep 4, 2017
                                      Complaint marked as Resolved 
                                      I contact through mail sending a mail to [email protected] and told about my problem . And they send me the relative details too.
                                      Sep 03, 2017
                                      Updated by Likhama Ram
                                      And one of the statements of 5k trasaction is like -
                                      29.07.17 OTMPG 72102149*****NK97 COMMUNICATIONS L .
                                      I am not getting otp when i try to book tatkal in irctc. for other payment wallet there is no problem receiving otp. this problem started one day back (28/8/17) and still it continues. Please look in to the mater immediatly
                                      I booked steel silver analog watch but after 15 days watch is not working, previously i also bought watch from paytm and same was happened i suggest to every paytm user please do not purchase any watch from paytm
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                                        V
                                        vishalkau
                                        from Mumbai, Maharashtra
                                        Sep 3, 2017
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                                        Website: paytm.com/flights

                                        Dear sir/madam,

                                        I booked flight through paytm for 1 september.
                                        I cancelled my flight long time before departure through clear trip and saudia airlines. I got a confirmation too.
                                        But, paytm didn't sent me any refund. After few days i have to leave india because of my masters studies.
                                        When will i get my money, i will need that money for my studies.
                                        Also, why giving money is so instant and at the time of refund customer has no idea about refund.
                                        Why paytm put us on hold. Around 150 rupees i spent just by calling the customer and they put me on hold and later there is no response.

                                        Paytm customer person whom i spoke:
                                        1. Sunny powar
                                        2. Sivani
                                        3. Vibhuti
                                        Paytm customer care no: [protected]
                                        Clear trip phone: [protected]

                                        My paytm order id: [protected]
                                        Clear trip id: [protected]
                                        Ticket :[protected]
                                        Airlines : saudia airlines
                                        My name: vishal kaushik

                                        I request you to please look into this matter of fooling customers
                                        From now onward me and all my family and friends will not use paytm anymore.

                                        Thanking you
                                        Vishal kaushik
                                        Sep 03, 2017
                                        Updated by vishalkau
                                        I will need refund in my bank account and not in my wallet because I will not able to use from my wallet from other country.
                                        My flight cost was: Rs. 21481
                                        I was told a penalty of 8000 and paytm told me a additional cost of 399. so, I want my remaining amount 13082 rupees.

                                        Name: vishal kaushik
                                        Bank : Punjab national bank, new panvel
                                        Account : [protected]
                                        IFSC code: PUNB0477000
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