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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 349

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R
rituq
from Delhi, Delhi
Aug 3, 2017
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Order no.[protected]
Are u guys serious???.. What i have mentioned in my last mail is that i had ordered 2 kurtas 1) rain and rainbow green cotton & 2) rain & rainbow orange polyester printed kurta on 26/7/17.. But received only one kurta i. E. Rain & rainbow orange polyester printed kurta.. But on the invoice both kurtas were mentioned.. So i mailed u abt this.. And what u guys have done???.. Picked up the one kurta that i have received and refund rs241.. And in my orders there is showing that i have one kurta and get refund amt for the kurta that i have not received... Plz resolve this seriously.. And refund me for the other one.. And from on not going to buy anything on paytm ever.. Hope this time u will understand what is my issue and resolve it sincerly.. And reply soon dont"t take too long like last time
Dear,
Please filed my complain my complain is i am payment IRCTC rupee 2440.00 but request failed the problem is cut my pay tm mobile
Solutions account so please refund my balance
My mobile number is [protected]
Freelancer online order number - [protected]

Wallet txn id[protected]
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    M
    Mahendra Kumar pani
    from Nattam, Tamil Nadu
    Aug 3, 2017
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    I had purchased a dominos pizza voucher on 27/07/2017 worth rs. 500, which was available at a discounted price of rs. 349/- from paytm mobile app. When i received the coupon on my phone through sms, i was redirected to an app little, wherre i could view my coupon. The amount being shown is rs. 300. I have already put up the complaint on 27/07/2017. I was promised a solution in 2 working days. It still hasnt been resolved after continued reminders and no communication from their end.
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      M
      Mehul999
      from Delhi, Delhi
      Aug 3, 2017
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      Address: Ahmedabad, Gujarat, 380001
      Website: paytm.com

      Respected team,

      Myself mehul, this is to inform you that i have made a transaction of electricity bill of torrent power on 3rd june 2017 with order number [protected] which shows transaction done successful.
      But when i got the bill of this month (July) i got to know that earlier bill was not paid and got added with this month of bill.
      So, i checked this with torrent power and they informed me that last transaction was not done successfully. However payment of rs 670.00 has been deducted from my paytm account at same time and till now did not get refund.

      Paytm registered mobile number : [protected]
      E mail : [protected]@gmail.com

      So please kindly try to solve this on priority basis because its been a month from now and till now i haven't received my money back.
      This is totally unprofessional and never expected such kind of behavior from a reputed company like paytm.

      Regards,

      Mehul solanki
      Aug 03, 2017
      Updated by Mehul999
      I just Received a call and that guy told me that he is from paytm team.
      he sent a code on my mobile number which is starting from G-(Number) and if M not wrong this code stands for Google verification.
      Why the hell he is asking for Google Verification Code and he said he is not able to process of refund without this code.
      Is Paytm Scamming me or Someone else..?

      His calling number : +91 [protected]

      If i didn't receive any resolution for this then i will go to Consumer Court for sure.

      Bloo
      Aug 04, 2017
      Updated by Mehul999
      24 hrs has been passed still complaint is not resolved.

      Ur Service is pathetic Seriously..
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        R
        Rana Pratap1
        from Bengaluru, Karnataka
        Aug 3, 2017
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        I transferred money from my paytm to bank account but i entered a wrong bank account number with my name but the transaction went successful when i made a call to paytm they are asking me to go to icici bank when i ask icici bank they asked me to go to paytm so any one please find a solution for me as the name of the account number differs how could they transfer money from paytm to icici
        +1 photos
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          M
          Manpreet Dhaliwal
          from Nangal, Punjab
          Aug 4, 2017
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          Address: 142026

          Somebody ask me that he had received a parcel by my name from canada and its amount is more than 50000 so i have to pay amount of 3150 rupees by paytm as a customs duty' and the parcel will be delivered to my address with in 8 to 10 days so i paid the amount by paytm on 24.07.17 but i haven't received any parcel yet. May i know that it was fake or customs duty' could be paid by paytm
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            U
            Ushab01
            from Delhi, Delhi
            Aug 3, 2017
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            I have booked a ticket from chennai to karaikal on maruthi travels 7/7/17. But i got message bus cancelled due to breakdown. When i called maruthi travel they are saying they have initiated the refund please check with paytm.

            But paytm is saying refund related issues has to be checked within 15 days. Then my the money will go?.

            If bus operator initiated the refunds then paytm has to return the money right?. Why they are not refunding and why paytm is waiting for customer to call back?
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              P
              Pradeepkumar Iddalagi
              from Bengaluru, Karnataka
              Aug 3, 2017
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              My paytm registered mobile no is [protected], order no is [protected]. I didnt get any kind of cashback for this order even after 24 hours.. As u mentioned i ordered 7 products for 35% cashback and free shipping, when i orderd for seven products by default it applied offer itself of 35% cashback + free shipping. Kindly put 35% cashback to my account. Thank you...
              +2 photos
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                J
                JATIN VINAYAK
                from Bareilly, Uttar Pradesh
                Aug 3, 2017
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                Address: 135001

                On dated 02/08/2017, i recharged my mobile no [protected] the amount of rs 339/- the amount is dedcuted two times by no recharge is still done & i have not received any confirmation message. Requested to revert the amount in my paytm wallet transaction id : [protected] and [protected]. Or eslse transfer the same benefits to my other no [protected] & [protected]...
                Jul 28, 2017
                smanbiswas's response
                Traction id of buying gold: [protected]

                Aug 03, 2017
                Updated by JATIN VINAYAK
                ...
                Paytm not allow me to sell my purchased gold. So many time, I tried to call regarding this issue but no result al last
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                  from Jalandhar, Punjab
                  Aug 3, 2017
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                  Address: Mohali, Punjab, 160062

                  Dear sir

                  My offer id is 927663. I working in your client paytm in chandigarh location. 3rd march i resiend paytm. I submit all the pending formality in ikya office sector 34 chandigarh. 45 + days left but i never received my full and final salary. Kindly help to provide my full and final salary.
                  Regard
                  Dalwinder singh
                  [protected]
                  [protected]@gmail.com
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                    N
                    Nupur Wankhede
                    from Pune, Maharashtra
                    Aug 3, 2017
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                    Address: Mumbai City, Maharashtra, 400001
                    Website: paytm

                    Invoice no:27281/2017-18/12471
                    Paytm order id - [protected]
                    Invoice date : 27/06/2017
                    I have ordered apple iphone se 64 gb, till date have not received by cashback of rs.3000

                    As provided on the website, i have not yet received my paytm cash back.
                    Its already been more than a month now, kindly look in to the issue and help me get the payback asap...
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                      B
                      BB shetty
                      from Bengaluru, Karnataka
                      Aug 3, 2017
                      Resolved
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                      Resolved

                      I tried to transfer 3000 money from paytm wallet to bank account but its been deducted from my wallet and not sent to bank account. It was showing the status as pending. So i tried again with 3000 but it was again the same problem. So for two transaction of 3000 its showing pending from past 3 days. So i am expecting paytm to clear my issue
                      Paytm no:[protected]
                      Aug 3, 2017
                      Complaint marked as Resolved 
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                        B
                        Bhuwan Kumar
                        from Gurgaon, Haryana
                        Aug 3, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Some has call me and made my fake account in paytm in my name with other no his no is : [protected] and tell me to transfer rs 4000 in this account with this login id plz block this no in paytm so that he unable to use paytm amount for any transaction
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                          K
                          krishna pranav
                          from Hyderabad, Telangana
                          Aug 3, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500056
                          Website: PAYTM

                          Worst service ever
                          Worst worst worst
                          Highly irresponsible staff and organisation
                          My account is blocked since last 3 months and im calling u like hell for ur help
                          As usual ur irresponsible candidates say dat my problem will b solved in 2 days
                          But fishhy happens as usual
                          Y do u work with this croocky mentality
                          Worst app ever seen

                          Y do u work with such worst implemntations

                          There is no direct no where i can talk to customer care directly

                          Fishy computer speak to us

                          For hells sake stop this worst works

                          I dont understand does anybody block paytm account for security purpose???

                          U and ur stupid logics
                          Hello paytm app but recharge paytm use not recharge my mobile number
                          & cut money my bank account
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                            D
                            Devrajsinh Dabhi
                            from Ahmedabad, Gujarat
                            Aug 3, 2017
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                            Address: Panchmahal, Gujarat, 382721
                            Website: Paytm

                            I got back my money because it is gone on another number pls give me back my money
                            +1 photos
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                              A
                              Aarti bedi
                              from Bhubaneshwar, Odisha
                              Aug 5, 2017
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                              Address: New Delhi, Delhi, 110089
                              Website: Paytm

                              Hi someone fraudly used my card details today afternoon for making digital gold purchase from PayTm. My name is Aarti Bedi using citi card . Please cancel that transaction and refund my amount back. Call for queries [protected]
                              Name -Aarti Bedi

                              Kindly have a look on the account statement picture attached.

                              First six digits - 549777 last 4 digits- 5501
                              Citi bank debit card.
                              +1 photos
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                                S
                                Seema Bhatti
                                from Bengaluru, Karnataka
                                Aug 3, 2017
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                                Address: Mumbai City, Maharashtra

                                I have been frauded by person named vishal verma. He gave me false promises about giving printshoot work. He also told me to pay 2000 for registration for agreement. After i paid he gave me fake company agreement by mail, 5000 for an artist card which he doesn't make it till now and 2500 dresses charge for printshoot work which was not happen. Now he doesn't picking up my call also not replying. But his whatsapp is still working. He was reading all my messages but not replying back.
                                Hope you understand please help me to get my hard earned money back... He is big lier person still he is cheating to innocent people like me and taking money by paytm numbers. I had kept the proofs of paytm payments... His whatsapp no is [protected]. His mobile number from which he called to ask money and switched of it is [protected]. And the fraud man vishal gave me the number which is in the screenshot of paytm payment confirmation to pay through paytm... Kindly please help me to get my rs.9500 money back..
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                                  S
                                  santanudeb
                                  from Mumbai, Maharashtra
                                  Aug 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: 712232

                                  Dear Sir/Madam,

                                  I ordered a product bearing Order No.[protected] Ordered On 22 Jul, 2017 11:21 pm where I returned the product and suppose to get refund of Rs. 349 from Paytm.

                                  As PAYTM customer care given a ARN/RRN number 74766517209729180678166 as a refund ID, which is invalid/FAKE as confirmed by ICICI Bank. And nothing credited to my ICICI bank from Paytm.
                                  I have checked with ICICI bank where by mail they confirmed this ARN/RRN number 74766517209729180678166 is FAKE and nothing credited to my account from PAYTM.

                                  My account details:
                                  Account Number:[protected], Branch : Nungambakkam -6400034, Chennai, IFSC Code: ICIC0000009

                                  My PAYTM details:
                                  Email ID [protected]@yahoo.com
                                  Mobile Number [protected]

                                  Neither I am getting any response Nor my money transferred to Bank by PAYTM.

                                  Now please let me inform what to do next to get back my money?

                                  So finally I am placing a complaint in consumer forum and authority to investigate about the refund.

                                  Thanking you,
                                  Santanu Deb
                                  [protected]
                                  Mar 8, 2018
                                  Complaint marked as Resolved 
                                  Resolved automatically
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                                    K
                                    Krishna.Agarwal
                                    from Kanpur, Uttar Pradesh
                                    Aug 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi
                                    Website: www.paytm.com

                                    Sir on 25 july i paid my electricity bill worth 3695 using paytm. As per their terms and conditions i should receive my cashback of worth ruppees 1000 but today is 2 august and still i have not received it. Now when i am contacting customer care they are not receiving the call and sir i always trust paytm in ways of giving cashback and service. It always credit the cashback but this time they have not credited. So sir it's my humble request to you pls sought out my problem.
                                    +1 photos
                                    Aug 5, 2017
                                    Complaint marked as Resolved 
                                    No yet I have not received any calls and mail from paytm and sir I paid my electricity bill but till now I have not received any Cashback from paytm and when I am calling customer Care they are not receiving the call and doing cheating with me. So sir it's my humble request to you pls solve my problem as soon as possible
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                                      M
                                      Mahalaxmanrao Chappedi
                                      from Pune, Maharashtra
                                      Aug 2, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411057

                                      Password recovery has become a headache with paytm. I have been trying to reset my paytm password for the last one week. Called helpdesk #[protected] several times and every time i had to wait for 10 to 15 minutes, they transfer the call to accounts department and no one lifts the phone there after. I have tried by sending mails to paytm but no response.

                                      If i go by the option to set by myself it sends an sms with the link to change password, but when i click on this link, it gives error message this site cant be reached. Y. Tms server dns address could not be found. Dns_probe_finished_nxdomain.

                                      Not sure when my password will be reset... Waiting for miracle
                                      Aug 3, 2017
                                      Complaint marked as Resolved 
                                      Please close this complaint as I am recieving fraud calls on my mobile
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                                        N
                                        nandinikm1995
                                        from Bengaluru, Karnataka
                                        Aug 2, 2017
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                                        Address: Bangalore, Karnataka, 560032
                                        Website: www.paytm.com

                                        Sir/madam,
                                        I'm paytm customer i paid my on fees on 5th july... Till today amount not reflected in bank account.. Plz reslove problem and make my fees payment...
                                        I hope..
                                        +7 photos
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