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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 348

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A
arvindkrch
from Kanpur, Uttar Pradesh
Aug 7, 2017
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Address: Ballia, Uttar Pradesh, 277001
Website: paytm

I have got a fraud call from [protected] and they asked for atm number along with cvv number which i have given to them and then from my account a amount of rs 4999.00 has been deducted. The transaction number is[protected] and the time is 01.03pm on 05/08/2017 and pos is [protected]. The transaction has been done from my state bank of india account.
Its my request that please stop the delivery of the goods which they have purchased or cancel this transaction. My contact number is [protected].
Without My knowledge In paytm using my account they have debited 2300 Rs...I need my money back please take responsibility in it...on 18/07/17 and 19/07/17 1000 and 1300
Dear sir
My account no. [protected] I was recharge 100 rupees 30th July order #[protected] the. I'd. [protected] showing recharge successfully but at til not reach my Mo. No. [protected] Vodafone
Please suggest me how refund my amount
I have paytm account on [protected] this number. but now this sim is out of servive. I cant open my paytm account.yesterday 450/- came in my account bt i cant check it.plz give me way to out of this problem.

It means my paytm mobile number is not active now.
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    Pradeep patell
    from Mundi, Madhya Pradesh
    Aug 6, 2017
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    I have ordered soft toys teddy bears in brown colour, which has written some contents (Words), but i am not getting same words after opening the packets. #d customer care, they are # your sister, not pickup my call. I wanna just know that why they are doing the # job. When i did call to seller no. Which are also not connecting. My order no. Is [protected],
    Spark sandal booked but this product to be cancelled but ruppes not refund.. of @ 809 ..
    Sir/madam I forgot my password my email id [protected]@yahoo.com and register mob no [protected] many times i call to customer are and helpline centers but not response my problem plse send me paytm password to my email id or register mobile plse solve my problem
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      A
      Aakash Belwal
      from Dehra Dun, Uttarakhand
      Aug 6, 2017
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      Website: Paytm.com

      Hey, paytm has blocked my account with the amount of rs 3000. Actually i'm a shopkeeper and paytm is asking the bank statement of the last transaction. How i'll be able to find my customer that is completely unknown. Im a shopkeeper and most of the transactions are done via paytm. So right now in not able to accept payments i'm in loss only because of paytm. That account is loaded with 3000₹ but they are now ready to give me that amount back. Kindly help me out asap.
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        T
        trupti.limbad
        from Mumbai, Maharashtra
        Aug 5, 2017
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        I had booked tickets on 3rd august on paytm for srs travel bus from mumbai to indore for 5th august at 9.15pm (Rajeshkumar limbad pnr[protected]. On 5th august, at 8.15pm i got a call from srs travel that there is no such bus that goes to indore.
        I. E the tkt which paytm had booked saying its from mumbai to indore was actually going to karnataka. Screenshot of paytm confirmation message has been attached.

        Dear paytm, stop providing wrong information as customers may suffer due to this. This is not a small thing.

        I want my refund without any deduction!

        I hope paytm will take it seriously.
        I recharged 3 months pack on 9th july but after 1 month only tv is showing payment due
        I am unable to complete my transactions with my MasterCard
        Mobile postpaid bill payment of reliance GSM no [protected] of rs 536 date 26 july 2017 is done through state bank netbanking which was not received by Biller not credited back to a country. Compliant logged to both bank and Biller both don't have amount paytm account [protected].please rectify issue as soon as possible
        Not even giving correct response while calling topaytm customer care services
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          R
          ramesinghz
          from Delhi, Delhi
          Aug 5, 2017
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          Address: New Delhi, Delhi, 110006
          Website: freelancer

          Dear,
          Please filed my complain my complain is i am payment freelancer (A job
          Site) rupee 277.50 but request failed the problem is cut my pay tm mobile
          Solutions account so please refund my balance
          My mobile number is [protected]
          Freelancer online order number[protected]

          Wallet txn id - [protected]
          The moment I enter the tide plus code, after selecting 1 kg pack, it says 'PLEASE TRY AGAIN AFTER SOMETIME'

          Please let me know the reason for such failure.

          Rgds,
          ARCHANA
          [protected]
          Sir I paid my electricity Bill rs 4057 by paytm but paytm not gave me any cash back in my paytm wallet.my paytm no is [protected]
          Plz gave me a suitable ans as soon as possible thanku.oyherwise I deleted paytm
          Sir i have bought a toy car from paytm order no[protected] on 24/7/17 for which i paid rs 268/-
          but the product is not same as i ordered so i want to return it and want my money back.the order was delivered by kanchan enterprises.
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            A
            amitman2020
            from Adoni, Andhra Pradesh
            Aug 5, 2017
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            Resolved

            Address: Visakhapatnam, Andhra Pradesh, 530005

            I order 500gm of pistachio from paytm worth 790 rs with order id [protected]. But in packet i got only one packet of 250 gm. I got cheated and customer support is not taking my call. My contact no is [protected]
            [protected]
            Plz help me out.
            I also tried call on paytm mall which donot take my call saying id is incorrect but i'd id provided by paytm only
            Jul 18, 2018
            Complaint marked as Resolved 
            They called and refund the money I
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              M
              mannumannu263263
              from Agra, Uttar Pradesh
              Aug 5, 2017
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              Website: www.paytm.com

              I am a paytm customer, i have been facing issue with the paytm from last one year, infact more than that. Initially i thought it's just one time or two times but as a routine paytm has started cheating customers. And the good thing is, it is blaming all on customer. This is surely not the way to be. Giving exciting offers to customers and then creating some trouble which forces customers to make new account, so that they can project themselves as one of the largest online shopping platform. When enquiring about the issue they answer very bluntly, and not interested in solving issues, this proves that they don't require customers, but if we see from customers' side, today everything is going online, so this clearly should not be the way to deal. I have contacted them many times but no solution, infact it is only through mails because the number which they have provided never never gives an option to talk to customer service, always ask for order number and whenever i have entered that it always say, wrong order id. Please resolve.
              Aug 05, 2017
              Updated by mannumannu263263
              Contact number [protected]
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                S
                sktgroup
                from Hyderabad, Telangana
                Aug 5, 2017
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                Address: 627106

                Hello sir this is solvilangu frm tamilnadu
                I got a phone call from a unknown person who says he is bank manager. And ask me for bank details and otp. Unfortunately i am given all the date as he requard.
                As this type 21000 rupee debit from my account.

                As per bank statement a transaction held for paytm as 20, 000, 1000
                Am already file a police case against cyber crime.

                And i want, please help me for stop his transaction, that one is credit one to unknown fraud paytm user wallet or shoping. I am also share attachment of debit details.

                Maximum details are-
                Bank name - state bank of bank
                Debit card no - 1st 6 digit - 6220180
                - last 4 digit - 4485
                Date of transaction - 05aug 17
                Transaction time[protected], 15:23:52
                Transaction i'd #[protected], #[protected]
                My mob no - [protected], [protected]
                Aug 05, 2017
                Updated by sktgroup
                Please takes action
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                  N
                  Neena Arora
                  from Coimbatore, Tamil Nadu
                  Aug 5, 2017
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                  Address: Vadodara, Gujarat, 390007

                  Unable to send money in my account, does not recognise the ifsc code of the bank
                  My friend sent money to my bank through Paytm and I've not received them yet... please solve this as quick as possible
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                    J
                    Jayakarc
                    from Hyderabad, Telangana
                    Aug 5, 2017
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                    Website: PATM

                    The company said a promocode worth rs.350 would be sent to my email address upon purchase of a product. I have placed the order for the product however, i haven't received the promocode. I had to contact about it then they provided a promocode which was not applicable on many recharges. Eventually it got expired in a month after it was provided, expiration information is not mentioned in the email. I had to contact them again about this and they are so pathetic and slow in replying it's going on for months now. They don't even give a damn to read the issue properly and won't answer to the question. They use idiotic blurbs like they are here to help and etc which is of no use since they never come to the point.
                    My question is simple, if an expiration date was associated with the code why was it not mentioned in the email and why were conditions not mentioned as to to which recharges is can be applied? My question is just that simple.
                    Btw, they take minimum one week to respond to the emails. Phone support is there, but forget about it due to number of transfers between teams. No one has clarity and you will be fed up and hung up the call for sure.
                    Query ref no: 30017048
                    Order no:[protected]
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                      N
                      Nkv88
                      from Mumbai, Maharashtra
                      Aug 5, 2017
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                      Address: Indore, Madhya Pradesh, 452010
                      Website: axis bank through paytm online transactions

                      I have used the paytm gateway for making online irctc railway ticket booking from axis bank account
                      But the process not complete and payment deduct from my axis bank account
                      Amount 591.00 rs.
                      Transaction id [protected]
                      Axis bank transaction details:- inb/[protected]/paytm
                      Date of transaction 04 aug 2017
                      Time of transaction 11:10 pm to 11:30 pm
                      Please refund my amount
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                        B
                        Bharat Daraji
                        from Ahmedabad, Gujarat
                        Aug 4, 2017
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                        Address: New Delhi, Delhi, Paytm
                        Website: Www.paytm com

                        Mere SBI me khate me se pay Tm vaalo me 7500ka fraud, cheat me
                        Help me
                        My mo
                        [protected]
                        Bharat darji
                        Ahmedabad, guj, india
                        Aug 04, 2017
                        Updated by Bharat Daraji
                        Muje mere 7500 rs vapis dilvao
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                          Bharat Daraji
                          from Ahmedabad, Gujarat
                          Aug 4, 2017
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                          Address: New Delhi, Delhi
                          Website: Paytm

                          Home theatre kharido to laptop gift milega Maine h.theatre order karvaya to laptop ke gst 7500 diya online ab insurance ke paise 5000maag rahe hai to
                          Please sir mere 7500vaapis dilvadijiye nahi to majburan Grahak suraxa me Jana padega please help me
                          My
                          Mo=[protected]
                          Bharat k darji
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                            K
                            kurupati madhu
                            from Addanki, Andhra Pradesh
                            Aug 4, 2017
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                            Sir I ordered mobile in paytm but I facing the personal problems that's why I have cancelled my order, regarding order no is [protected], but in paytm customer service said order I'd is in correct, please respond when will be my money added to my account
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                              R
                              rishimehra
                              from Delhi, Delhi
                              Aug 4, 2017
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                              Address: New Delhi, Delhi, 110059

                              I booked airline ticket from paytm for my parents from delhi to toronto and back. I cancelled the tickets on 17 july 2017 and i was commited a refund within 24 hours. After waiting for 10 days when i followed up they committed another 5 days. After 5 days they committed 48 hours and after 48 hours they were clueless saying we are following with our partner etc. I found paytm not a professional platform.
                              I have ordered a OTG cable on paytm on 12th of july 2017 but it is not delivered to me yet and status is showing delivered and i have asked paytm to send me delivery proof they are not responding correctly and also not also not resolving my issue and also not returning my money ask paytm to pay me 10, 000 rs as a fine..
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                                D
                                dravigeorgian.04
                                Aug 4, 2017
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                                Address: Bokaro, Jharkhand, 827004

                                Through paytm order no. [protected] flight was booked del to seoul on 15th june 2017 and return flight on 24th august ticket no.[protected]. On 4th august around 11.30 am or so my sister from india called for the change of return date from 24th august to 9th seotember while you asked her to wait for an hour and will revert back. At 12 noon i dr. Avinash kumar myself went to incheon airport and got the ticket changed to 9th september the return ticket. Then paytm asked my sister to pay 4030 rs to change the date.. But u didnt mail the ticket as ticket was already with me the changed version and i was not charged by asiana airlines any fees for that. Later i again went to airport and asked them was any fees taken and they told no and they further told this change has been made on your personal request at the reservation desk not by any agency. So paytm could not have sent me the new tickt because i had got ticket before hand too. I have also kept the conversation recording at the reservation desk that this change has been made by my personal request not through any travel agency.

                                I want my money refund because there was no processing fees by the airlines and moreso ever the said change in itinerary has been made by my request in korea.

                                If my complaint is not heard of. I will be going to consumer redressal forum.
                                You cant charge rs 4030 for nothing when the airlines have changed the ticket on my personal request itself
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                                  S
                                  Sagar Mendapara
                                  from Mumbai, Maharashtra
                                  Aug 4, 2017
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                                  Website: paytm.com

                                  I have recharge my prepaid mobile with rs. 348.
                                  Due to some technical issue at paytm side they have recharged my number 2 times with rs. 348. Mobile operator is saying recharge is done only 1 time. Also it was a validity recharge so operator is saying even though if you have done 2 times recharge validity can not be extended.

                                  Paytm order #[protected]
                                  Paytm cash txn id [protected]
                                  [protected]:38:37 am

                                  Paytm order #[protected]
                                  Paytm cash txn id [protected]
                                  [protected]:38:36 am

                                  If we check the time difference between both the recharge than it is only of 1 sec. How one can do 2nd recharge so fast. Logically also is not possible to do so unless there is some technical issue at paytm side.
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                                    P
                                    prachi07
                                    from Chennai, Tamil Nadu
                                    Aug 4, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: paytm.com

                                    Hi, i was trying to book my train tickets on irctc website. On 3rd august 2017. I made a payment of 1880/- by paytm. That transaction got failed but the amount of 1900 was deducted from my bank account. Its been almost 24 hours and the money has still not been refunded. Tickets are also not confirmed. Kindly help. I want my money back as soon as possible.
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                                      V
                                      vamsi123456789
                                      from Bengaluru, Karnataka
                                      Aug 4, 2017
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                                      Address: Guntur, Andhra Pradesh, 522007

                                      Hi
                                      I made a recharge to airtel number [protected]. The amount has been debited from my bank account but recharge has not been done. Please refund the money. O order i'd:[protected].
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                                        S
                                        Shivam kesharwani
                                        from Delhi, Delhi
                                        Aug 4, 2017
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                                        Sir maine 23rd july ko ticket book kiya tha jis pr 50%cash back offer tha jo ki 24hours me aana tha bt mera cash back abhi tk nahi aaya hai mera bokking id no.hai xnu722y2 plz solve this problem n satisfied me !
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