PayTM Mobile Solutions Complaints & Reviews

I had tried to make payment for train ticket on 20.07.2017 but transaction failed 4 times so money was refunded in my paytm wallet. I returned to bank it is showing transferred to bank but amount has not reached my account. I have tried to contact several times on customer care helpline but they are saying they have refunded pls contact sbi customer care to verify refund but they (Sbi) are denying of any kind of refund from paytm. I went to my sbi branch they are saying they are not having any process to verify amount has not been refunded from paytm to sbi. Pls refund my money to my wallet as soon as possible. I am attaching my passbook which has complete details of transactions till today where it can be clearly seen that amount has not been refunded from paytm. Your customer care executive said that pls tell sbi executive to mail if refunded amount has not reached them but they (Sbi) said they do not have any process to mail or verify contact paytm helpline since payment has been made from their side. Pls refund my money i am fad up o[censored]r bad service.

Hi i did recharge on 30th july of rs 95 on prepaid tata docomo number [protected] which had 1 gb 3g data for 28 days but i got 375 mb 3g data for 10 days. When i went through faqs for wrong benefit generated, it was mentioned to contact the network operator. When i check with them, i came to know that there is no such plan. Please refund my money back... Transaction id:[protected]

Dear team,

This is to inform you that i had ordered a i phone 6s 32 gb from paytm. Order id of the same was [protected].
After receiving the phone i found the phone is not detecting the sim card.
I had got it checked on inspire store for the phone, after checking they said that the phone is not getting repaired here and this will have to be submitted. The defect is under warranty or not will be disclosed after 10-12 days.. Now the question is why will i have fir a new phone. I have received a defective piece and i want it exchanged.

I have put an exchange for the defective phone by the order id [protected].

Instead of the policy mentioning the exchange of defective phones, the order is rejected. On calling the cusotmer care, i was told that a phone not detecting a sim is not defective... Hhaa. Am i to use to phone to just show? And let not work..
Even if i submit the phone to service center and there is amount payable. Than why will i bear it. I have purchased a new phone not a second hand. Every illogical answers are given by your customer care associate.

Request you to please get the issue resolved as soon as possible and get my phone exchanged...

Request the solution and acknowledgement of the mail as soon as possible.

I want a solution of it asap or else i will file a complaint now.

Anuja agarwal

I forgot my paytm password. They said to call to customer care from registered number and press 1. But i am not able to call paytm customer care from my registered mobile number. Call is not connecting, i don't know why. Here i am getting roaming to my number, is roaming affecting it??. But i am able to call to another numbers from same number. I also called to my mobile number customer care, they said maybe paytm has blocked your number. Nothing is helpful if i call from another number. Tell me how to reset my password

I am bought a 1 kg tide plus and tide plus give offer of 30 rs cash payment on paytm
But when i login in paytm and enter tide plus code in paytm it show ("this offer can be used for a maximum of 1 time per user")
I want to know how this is possible i cant use that code

Who use that code

Offer code=qjhmjwgmaten

Paytm has dissappointed a lot to us. I forgot my paytm password and for that i clicked on paytm app to forget password option an they provided me a num where i can follow instructions and recover my password easily, however the ground reality is that when i m calling that number from registered num it is not letting me connect to their number or to recover password on ivr. It is my request to tae action against them because i believe its smething which is suspicioud either paytm owner is doing this or may be there employees. Who are takig benefit. Its simple question to paytm if i have forgot my password and m trying to recover it and u provided us a number to recoover your password ad when we are doing so your num is not connecting. We are from the middle family we only trust you because at denomination perioid itself pm of india recommended online transaction with paytm through tv advertisement!!. Its seems paytm is scamming people in small amounts,, i got 4000/- rs in my paytm wallet which is my own money and i forgot my password i m trying to recover it but still its not why because these people number for recovering password is not working!! Its # not even u have any direct customer service helpline where u can assist nay csutomers query! Shameless!! And yes this will be big claim to paytm now its not a matter of4000 rupees its now a thing is that is rrally paytm is secure in payments!! My answer is i dont think so ~/???'''shameless businessmen in india who only have religion of money!!!

#

By mistake in mobile number i have done a transaction. Of Rs.2000/-- to mobile number [protected] which is located in Bihar and he confirmed that he didn't received any money and paytm customer care are not CO operating with me so please I'm providing "Wallet Transaction ID" so plz return my money on my paytm
Waller TXN ID: [protected]
My paytm no.: [protected]
Thanking You...

Recently i ordered my curren wrist watch but money deducted from bank account and the order is failed . what is this. please credit to my wallet or bank. my order number is [protected]

I invite your attention that, i have made all sort of efforts to locate the offender, who deceitfully obtained the bank a/c no. Atm card no. And its secrete code disclosing himself from atm technical team and made online transactions about rs.50, 000/-, but no one show efficiency to provide the information to reach to the offenders. The details of the fraud and my email id is furnished below for the reference to track the information.

On 05.04.2015 at 120 hours the complainant dinni prabhakar rao s/o bhyeema rao, 59years, brahmin, deputy supdt at golei -1a mine r/o q. No.458 of madaram town ship of tandur mandal came to ps and presented a telugu written report stating that, he got an account (A/c no [protected]) in sbh at goleti branch, on the evening of 25.03.2015 he received call from (Cell no. [protected]) atm cell, bombay, he was told that his atm card date lapsed and the renewed atm card will be issued by changing it but he ignored that call, when again they called and asked him he told his atm card no.[protected], further he was told that one six digits number will come to his mobile and he will inform the same number to them through sms, on receiveing they will send new atm card to him by conforming with customer and authorized mobile number. Five, six times he received smss to his mobile and he informed the same numbers through sms to them, at last they told him that the number was not tallying and again they will call him on 26.03.2015.

An amount of rs.44, 995/-was withdrawn from his account through online shopping and made above transactions on 25 & 26.03.2015. It is the subject matter of cr. No. 35/2015 u/s 417, 420 ipc & sec 66-c, 66-d of it act.
[protected]@kbm. Tspolice.gov.in
[protected]@gmail.com

Order No. [protected]. Order was cancelled but they have not refunded my money. I have written at least 10 messages and mail but they have refused to acknowledge a single one leave aside resolving the same. It seems it is a fraud company and has no customer care system to deal with the complaints of the customer. They are cheats.

Hello paytm

On the day 28/07/2017, i did some shopping for rs.2600/-

I made payment with my hdfc credit card. Amount got deducted from my card, but order has not been placed yet.
When i checked my order history in the app, its showing "waiting for payment"

Can someone from paytm take a lead and resolve my issue at the earliest possible.in this matter o[censored]rgency, i would expect a call.

Kindly help. As i am worried about my money.

When i complaint to paytm customer they will not answering my quetions and ended my call ongoing conversations. It is so irritating me. I called him 13:46. I have spent 28000 on lenovo laptop. Order number [protected]. I have sent this mail to paytm but no proper responce.
Paytm this is the worst app i have ever seen any kind of other sites. I replaced my order on 25th from that time to yet i didn't received a single message or call or response from your side. What a service great. Really i know the value of amazon and flipkart this time. I feel i done a big mistake by purchasing on paytm. If i want to connect to customer care it says press that one those one and finally call will be ended without any answer. Your provided not working laptop for me and when i replace it no value for my order and taking very casual. Look into that i didn't received a single person from your side. Call me once my number is [protected]. Don't waste my time and yours time. It brings me a lot of irritation. If you people doesn't response i will go to consumer court and i will lodge a complaint. Seriously.

I had booked a flight on go air on 27th may'17 from lucknow (lko) to kolkata(ccu) through paytm. Which was cancelled by the airlines but I haven't got the refund yet. My pnr number D8ANIU. I have trying for 2 months but still haven't received the refund.

Money is deducted from our account but not added to wallet.This is happened several times.Please make sure to take severe action against paytm.

I was Very disappointed for purchasing from Paytm. I was ordered a laptop on 25th July 2017 still waiting from last 1week and today[protected]i received that my order is cancelled. You claim that you providing best services but it's fake you are wasting my 1 week. You are wasting my time.
I will never purchase anything from Paytm.

Dear sir yeterday iam login my paytm account i put five above worng password than reset my password after i change password i come back to login my account did not login so many time i try my account not login please sir find out my account to login i got argent work sir. To my phone no. [protected] i sm waiting for your services please find my acount to active

I was recharging my UTS wallet through PayTM gateway and i entered all my bank details and initiated the payment and i got an error as transaction failed, then i got a message that 100.12 is deducted from my bank account and there is no history in paytm.
Kindly take a strict action against this.

My paytm cash back no include my wallet. I have face this problem 3rd time. I have purched some item from Big bazar. He give paytm cash back through items promo code.. But not accept promo code or no any promo code a packet inside... This is wrong. Bad messages for patm customer...please solve my problem . otherwise I will not use paytm whenever

Sir my money is deducted from my wallet but its not transfered to my bank account

Dear sir,
We are nri. My wife imrana siddiquie has saving account [protected] in sbi, zakir nagar, new delhi. The atm card was given to our two children for their study expense.
After demonetization, the second child warish imam akbar was using paytm occasionally. But now it came to our notice that someone has stolen more that rs. 1, 60, 000
I have attached the statement. Please check and kindly provide me all transactions in details with user mobile, purchase from and delivered to address, place, city etc.
Looking forward for your immediate action.
Thank you,
Akbar imam