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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 351

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G
gajabka
from Gurgaon, Haryana
Aug 1, 2017
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Plz give me contact no of person who can help in shifting my paytm account in merchant category as we are running a restaurant in sector-83, gurgaon, i have contacted a person mr rajnikant but he is not picking phone and not helping at all, plz arrange a call from right person so that i can comlete the formalities asap. Thanks - surender yadav / alka yadav [protected]
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    Prabha Car
    from Hyderabad, Telangana
    Aug 1, 2017
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    Address: Medak, Andhra Pradesh, 502319

    Actually my debit card is linked with paytm, i don't know who has got my debit card number and cvv number. So, money has deducted from my debit card through paytm.
    So, i want to know the phone number (Paytm user) who is debiting from my debit card. Please help me, i'll send a recent transaction (Othpg[protected] paytm mobile solutions). Track this transaction number
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      Jayant Gokani
      from Tanuku, Andhra Pradesh
      Aug 1, 2017
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      Address: Jamnagar, Gujarat, 361005

      As per my order no.[protected], mobile delivered me on 10-7-17, found damaged. So i made a request for replacement, you accepted with order no.[protected] but still after 20 days passed but replacement not done. So i once more request you to replace immediately or refund my amount. Jayant manilal gokani. Jamnagar mob. No.[protected].
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        neya24
        from Lalgudi, Tamil Nadu
        Jul 31, 2017
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        I had placed an order on 18th july on paytm for 4m fairy lights. The expected delivery date was august 3rd but i received a message on 27th july that the product has been delivered. I was not intimated about the product delivery and lodged a query on the website. No action has been taken and have complained two times. The customer care helpline says the ticket has been escalated but i haven't received any information about it and haven't been contacted about it either
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          Srishti Sahu
          from Durg, Chhattisgarh
          Jul 31, 2017
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          I had tried to make payment for train ticket on 20.07.2017 but transaction failed 4 times so money was refunded in my paytm wallet. I returned to bank it is showing transferred to bank but amount has not reached my account. I have tried to contact several times on customer care helpline but they are saying they have refunded pls contact sbi customer care to verify refund but they (Sbi) are denying of any kind of refund from paytm. I went to my sbi branch they are saying they are not having any process to verify amount has not been refunded from paytm to sbi. Pls refund my money to my wallet as soon as possible. I am attaching my passbook which has complete details of transactions till today where it can be clearly seen that amount has not been refunded from paytm. Your customer care executive said that pls tell sbi executive to mail if refunded amount has not reached them but they (Sbi) said they do not have any process to mail or verify contact paytm helpline since payment has been made from their side. Pls refund my money i am fad up o[censored]r bad service.
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            Kaushik ganesan
            from Chennai, Tamil Nadu
            Jul 31, 2017
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            Hi i did recharge on 30th july of rs 95 on prepaid tata docomo number [protected] which had 1 gb 3g data for 28 days but i got 375 mb 3g data for 10 days. When i went through faqs for wrong benefit generated, it was mentioned to contact the network operator. When i check with them, i came to know that there is no such plan. Please refund my money back... Transaction id:[protected]
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              A
              agarwal.anuja
              from Pune, Maharashtra
              Jul 31, 2017
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              Address: Indore, Madhya Pradesh, 452001

              Dear team,

              This is to inform you that i had ordered a i phone 6s 32 gb from paytm. Order id of the same was [protected].
              After receiving the phone i found the phone is not detecting the sim card.
              I had got it checked on inspire store for the phone, after checking they said that the phone is not getting repaired here and this will have to be submitted. The defect is under warranty or not will be disclosed after 10-12 days.. Now the question is why will i have fir a new phone. I have received a defective piece and i want it exchanged.

              I have put an exchange for the defective phone by the order id [protected].

              Instead of the policy mentioning the exchange of defective phones, the order is rejected. On calling the cusotmer care, i was told that a phone not detecting a sim is not defective... Hhaa. Am i to use to phone to just show? And let not work..
              Even if i submit the phone to service center and there is amount payable. Than why will i bear it. I have purchased a new phone not a second hand. Every illogical answers are given by your customer care associate.

              Request you to please get the issue resolved as soon as possible and get my phone exchanged...

              Request the solution and acknowledgement of the mail as soon as possible.

              I want a solution of it asap or else i will file a complaint now.

              Anuja agarwal
              Sir i added 500 rupee from my bank account via net banking on 25th july 2017 ...The payment has confirmed from bank and my rupees have detected but in my Paytm account it is still not shown. First it shoed that the transaction would be completed within 4 hours but it is still not completed.
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                Y
                Yugant Chavan
                from Mumbai, Maharashtra
                Jul 31, 2017
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                I forgot my paytm password. They said to call to customer care from registered number and press 1. But i am not able to call paytm customer care from my registered mobile number. Call is not connecting, i don't know why. Here i am getting roaming to my number, is roaming affecting it??. But i am able to call to another numbers from same number. I also called to my mobile number customer care, they said maybe paytm has blocked your number. Nothing is helpful if i call from another number. Tell me how to reset my password
                I purched vivo v5 32 gb mobile from paytm.it's sceen shed look me like yellow ...so i compered with other my friend's phone with all kind same settings.. so i know it's such kind of promlem...i called to paytm during replacement period but they says to me to go with vivo customer care...please find attachments
                Dear sir

                i have booked a mobile of itel and i also received it but mobile is only in single camera & air phone is not applicable inside the box so please help me.

                Thank& regard
                Rahul Shukla
                Mob [protected]
                मेरा paytm अँप का खाता है.मेरा प्रोफाइल मे दुसरे आदमी का नाम, जन्म दिनांक, आधार कार्ड नं दिखाई दे राहा है..और ई-मेल आयडी और मो नं मेरा है.मेरा मो नं है 940456***1.मैने Paytm को शिकायत की लेकीं वो नही कर रहे है.वो आधार कार्ड का screenshot
                मांग राहे है.paytm Care Reference No.: 33963279.e
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                  V
                  vaibhav dangi
                  Jul 31, 2017
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                  Address: Jaipur, Rajasthan, 302019
                  Website: paytm tide plus

                  I am bought a 1 kg tide plus and tide plus give offer of 30 rs cash payment on paytm
                  But when i login in paytm and enter tide plus code in paytm it show ("this offer can be used for a maximum of 1 time per user")
                  I want to know how this is possible i cant use that code

                  Who use that code

                  Offer code=qjhmjwgmaten
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                    S
                    Steve K Jobbs
                    from Allahabad, Uttar Pradesh
                    Jul 31, 2017
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                    Address: Lucknow, Uttar Pradesh, 226010

                    Paytm has dissappointed a lot to us. I forgot my paytm password and for that i clicked on paytm app to forget password option an they provided me a num where i can follow instructions and recover my password easily, however the ground reality is that when i m calling that number from registered num it is not letting me connect to their number or to recover password on ivr. It is my request to tae action against them because i believe its smething which is suspicioud either paytm owner is doing this or may be there employees. Who are takig benefit. Its simple question to paytm if i have forgot my password and m trying to recover it and u provided us a number to recoover your password ad when we are doing so your num is not connecting. We are from the middle family we only trust you because at denomination perioid itself pm of india recommended online transaction with paytm through tv advertisement!!. Its seems paytm is scamming people in small amounts,, i got 4000/- rs in my paytm wallet which is my own money and i forgot my password i m trying to recover it but still its not why because these people number for recovering password is not working!! Its # not even u have any direct customer service helpline where u can assist nay csutomers query! Shameless!! And yes this will be big claim to paytm now its not a matter of4000 rupees its now a thing is that is rrally paytm is secure in payments!! My answer is i dont think so ~/???'''shameless businessmen in india who only have religion of money!!!

                    #
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                      A
                      Abhi Mathpati
                      from Ahmedabad, Gujarat
                      Jul 30, 2017
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                      By mistake in mobile number i have done a transaction. Of Rs.2000/-- to mobile number [protected] which is located in Bihar and he confirmed that he didn't received any money and paytm customer care are not CO operating with me so please I'm providing "Wallet Transaction ID" so plz return my money on my paytm
                      Waller TXN ID: [protected]
                      My paytm no.: [protected]
                      Thanking You...
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                        L
                        lajay reddy
                        from Hyderabad, Telangana
                        Jul 30, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500067

                        Recently i ordered my curren wrist watch but money deducted from bank account and the order is failed . what is this. please credit to my wallet or bank. my order number is [protected]
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                          C
                          Cip Rebbena
                          from Hubli, Karnataka
                          Jul 30, 2017
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                          I invite your attention that, i have made all sort of efforts to locate the offender, who deceitfully obtained the bank a/c no. Atm card no. And its secrete code disclosing himself from atm technical team and made online transactions about rs.50, 000/-, but no one show efficiency to provide the information to reach to the offenders. The details of the fraud and my email id is furnished below for the reference to track the information.

                          On 05.04.2015 at 120 hours the complainant dinni prabhakar rao s/o bhyeema rao, 59years, brahmin, deputy supdt at golei -1a mine r/o q. No.458 of madaram town ship of tandur mandal came to ps and presented a telugu written report stating that, he got an account (A/c no [protected]) in sbh at goleti branch, on the evening of 25.03.2015 he received call from (Cell no. [protected]) atm cell, bombay, he was told that his atm card date lapsed and the renewed atm card will be issued by changing it but he ignored that call, when again they called and asked him he told his atm card no.[protected], further he was told that one six digits number will come to his mobile and he will inform the same number to them through sms, on receiveing they will send new atm card to him by conforming with customer and authorized mobile number. Five, six times he received smss to his mobile and he informed the same numbers through sms to them, at last they told him that the number was not tallying and again they will call him on 26.03.2015.

                          An amount of rs.44, 995/-was withdrawn from his account through online shopping and made above transactions on 25 & 26.03.2015. It is the subject matter of cr. No. 35/2015 u/s 417, 420 ipc & sec 66-c, 66-d of it act.
                          [protected]@kbm. Tspolice.gov.in
                          [protected]@gmail.com
                          Jul 26, 2017
                          neeraj reddy's response
                          The actual card number was [protected] and the above one was wrongly typed and can u please help us ...
                          Jul 28, 2017
                          Africk Arjun's response
                          He cheated me
                          I have been cheated from a paytm user
                          Wrong debit on[protected] from my card and the card number [protected] of 4000rs and not done by us please rectify nd credit to the above card number.
                          Dear Sir,

                          My Paytm No. is [protected]. Vijay Medicos. Some body asked me the password of same posing a paytm employee and has withdrawn all the money from my account.

                          The call was received from mobile No. [protected]. The money has been transferred on Rahul Kumar - QRDC0937AC2CA8D8EF. .

                          Pls help.
                          [protected]
                          [protected]
                          This is w.r.t my Paytm Mall Order # [protected] for the purchase of four items. Each item was showing a delivery charge of Rs.20. Even though I ordered the items from the same supplier at the same time and to be delivered to the same address the total delivery charge for the order was 4 times of Rs.20. Why it is like this?
                          Hi, i have transferred 5000 two times to my account. And it has been stuck and i received just 5000 only. Yes bank guyz said that they have not received 5000 rupees. i will register a complaint and will take legal action incase i did not received my money back in 24 hours.
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                            Nishakant Pandey
                            from Delhi, Delhi
                            Jul 30, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            Order No. [protected]. Order was cancelled but they have not refunded my money. I have written at least 10 messages and mail but they have refused to acknowledge a single one leave aside resolving the same. It seems it is a fraud company and has no customer care system to deal with the complaints of the customer. They are cheats.
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                              P
                              padita
                              from Bengaluru, Karnataka
                              Jul 30, 2017
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                              Hello paytm

                              On the day 28/07/2017, i did some shopping for rs.2600/-

                              I made payment with my hdfc credit card. Amount got deducted from my card, but order has not been placed yet.
                              When i checked my order history in the app, its showing "waiting for payment"

                              Can someone from paytm take a lead and resolve my issue at the earliest possible.in this matter o[censored]rgency, i would expect a call.

                              Kindly help. As i am worried about my money.
                              I couldn't login paytm by Facebook
                              Did not receive paytm rs from another number wallet txn I'd is [protected] I receive only three rs and he payment 3000 to me my number is [protected]
                              Someone from MobiKwik asked about my card details and purchased online amount rs 7999 through Paytm. Please cancel the payment within 24 hrs otherwise
                              Fraudster contact no- [protected]
                              My phone no is - [protected]
                              Card details account name VED PRAKASH GUPTA
                              Dear sir,

                              I have not received my refund amount still now

                              Recharge for Delhi Metro Card Number 56164716Recharge for Delhi Metro Card Number 56164716
                              Promo Code
                              DMETRO
                              Applied
                              Payment Summary

                              Paytm Cash Transaction No [protected] Rs. 1000 PriceRs. 1000SubtotalRs. 1000
                              Order TotalRs. 1000
                              Dear Customer,

                              I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Santosh Santhu
                                from Mumbai, Maharashtra
                                Jul 30, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500045
                                Website: paytmmall.com/myorders/3571805559

                                When i complaint to paytm customer they will not answering my quetions and ended my call ongoing conversations. It is so irritating me. I called him 13:46. I have spent 28000 on lenovo laptop. Order number [protected]. I have sent this mail to paytm but no proper responce.
                                Paytm this is the worst app i have ever seen any kind of other sites. I replaced my order on 25th from that time to yet i didn't received a single message or call or response from your side. What a service great. Really i know the value of amazon and flipkart this time. I feel i done a big mistake by purchasing on paytm. If i want to connect to customer care it says press that one those one and finally call will be ended without any answer. Your provided not working laptop for me and when i replace it no value for my order and taking very casual. Look into that i didn't received a single person from your side. Call me once my number is [protected]. Don't waste my time and yours time. It brings me a lot of irritation. If you people doesn't response i will go to consumer court and i will lodge a complaint. Seriously.
                                Hello, My name is Deepak Singh And my item order no is. # [protected] By miskate i write a wrong phone number So, this is my request plz change my phone number My new number is [protected].
                                Dear sir/madam.
                                During recharge by mistake the recharge has been done for [protected] instead of [protected] on 24/07/2017 with transaction ID: [protected] .
                                Please find the complaint and help me regard this..

                                Kindly consider this and do the needful..

                                Thanking you...

                                Regards
                                Chethan Kumar N.S
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                                  Snigdha Kumar raha
                                  from Kanpur, Uttar Pradesh
                                  Jul 30, 2017
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                                  I had booked a flight on go air on 27th may'17 from lucknow (lko) to kolkata(ccu) through paytm. Which was cancelled by the airlines but I haven't got the refund yet. My pnr number D8ANIU. I have trying for 2 months but still haven't received the refund.
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                                    Ritheek Gowda
                                    from Ernakulam, Kerala
                                    Jul 30, 2017
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                                    Address: 560078

                                    Money is deducted from our account but not added to wallet.This is happened several times.Please make sure to take severe action against paytm.
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                                      Er.vikash.anand
                                      from Delhi, Delhi
                                      Jul 30, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I was Very disappointed for purchasing from Paytm. I was ordered a laptop on 25th July 2017 still waiting from last 1week and today[protected]i received that my order is cancelled. You claim that you providing best services but it's fake you are wasting my 1 week. You are wasting my time.
                                      I will never purchase anything from Paytm.
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                                        pandi rajan
                                        from Coimbatore, Tamil Nadu
                                        Jul 30, 2017
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                                        Address: Madurai, Tamil Nadu, 625016
                                        Website: my account not login

                                        Dear sir yeterday iam login my paytm account i put five above worng password than reset my password after i change password i come back to login my account did not login so many time i try my account not login please sir find out my account to login i got argent work sir. To my phone no. [protected] i sm waiting for your services please find my acount to active
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