Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 352

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakyathshetty
from Mumbai, Maharashtra
Jul 30, 2017
Report
Copy

Address: Thane, Maharashtra, 401107

I was recharging my UTS wallet through PayTM gateway and i entered all my bank details and initiated the payment and i got an error as transaction failed, then i got a message that 100.12 is deducted from my bank account and there is no history in paytm.
Kindly take a strict action against this.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajsoon
    Jul 29, 2017
    Report
    Copy

    Address: 834001

    My paytm cash back no include my wallet. I have face this problem 3rd time. I have purched some item from Big bazar. He give paytm cash back through items promo code.. But not accept promo code or no any promo code a packet inside... This is wrong. Bad messages for patm customer...please solve my problem . otherwise I will not use paytm whenever
    Jul 29, 2017
    Updated by rajsoon
    My paytm cash back no include my wallet. I have face this problem 3rd time. I have purched some item from Big bazar. He give paytm cash back through items promo code.. But not accept promo code or no any promo code a packet inside... This is wrong. Bad messages for patm customer...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vashisth Sharma
      from Gurgaon, Haryana
      Jul 29, 2017
      Report
      Copy

      Address: Bijnor, Uttar Pradesh, 246746

      Sir my money is deducted from my wallet but its not transfered to my bank account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Imrana7798
        Jul 29, 2017
        Report
        Copy

        Dear sir,
        We are nri. My wife imrana siddiquie has saving account [protected] in sbi, zakir nagar, new delhi. The atm card was given to our two children for their study expense.
        After demonetization, the second child warish imam akbar was using paytm occasionally. But now it came to our notice that someone has stolen more that rs. 1, 60, 000
        I have attached the statement. Please check and kindly provide me all transactions in details with user mobile, purchase from and delivered to address, place, city etc.
        Looking forward for your immediate action.
        Thank you,
        Akbar imam
        Status Update [ID: 1645420]. kindly update the status on my request.
        Shaikh Akbar Imam
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sharma09
          from Delhi, Delhi
          Jul 29, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110035

          Dear sir

          Please help some one is using my debit card account details in their paytm aap. Its happening from last few months i got to know yesterday when i got a statement msg on my registered no which is with bank. Many of the small transaction msg i have not received. Please help it's really important some one using my account.
          Hope u will help.. Looking forward for quick response.

          Thanks and regards
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pawan Trivedi
            from Mumbai, Maharashtra
            Jul 29, 2017
            Report
            Copy

            Address: 11005

            Dear team,
            Please be inform you that i have booked a trolly bag with order no. [protected] dated 26 jul, 2017 3:59 pm and applied blast40. However, still i did not received cash back in my paytm wallet.

            I have contacted paytm customer care and write many times but nobody taken action in this issue.

            It is requesting to you please look into it and credit cash back in my paytm wallet.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mehta_lalit83
              Jul 29, 2017
              Report
              Copy

              Address: New Delhi, Delhi, 110059
              Website: www.paytm.com

              I bought red tape shoes in may 2017 and in july only, i am finding that the sole of the shoes is getting separated.
              When i checked the warranty or the return policy, they refused to help...

              I believe there is always one year warranty or guarantee.

              Being a seller, you must provide service to the client..

              Regards,

              Lalit mehta
              [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                LEARNING WORLD
                from Indore, Madhya Pradesh
                Jul 29, 2017
                Report
                Copy

                Address: Gwalior, Madhya Pradesh, 474001
                Website: paytm

                Sir, i have purchased beetel landline rs. 518 and i have returned that parcel but money had not been refunded rs. 466 i got only cashback i. E 52
                Order no. [protected]
                Arn/rrn no. 30001072057201120850616
                Dc transaction no. [protected]
                Refund has not been recived neither in bank nor in paytm
                I[censored] send payment in bank send me the account no. To check whether it correct one or not.
                Please sir help me...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nagasree. R
                  from Chennai, Tamil Nadu
                  Jul 29, 2017
                  Report
                  Copy

                  Address: 641014

                  Dear sir / madam,

                  I have wrongly order one product in paytm (Order no. [protected]). And also, i was trying to cancel this order.. "cancel item" option was not there.

                  So, please do the needful for cancel this order and refund the amount to my payment source. —
                  — like mail sent to care @paytm.com

                  — automatic reply from that id is attached. Please take necessary action
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Suraj12362
                    from Pune, Maharashtra
                    Jul 28, 2017
                    Report
                    Copy

                    Address: Durg, Chhattisgarh, 490023
                    Website: Paytm.com

                    Hello paytm

                    On the day 22july2017, i tried to made a transaction to send 4000 rs from my credit card xxxxx66 to my paytm account.

                    Due to some reason, the transaction got declined at marchant side but in spite of cancellation, the money got deducted from my account.

                    This should have been credit back immediately or after 24 hours but this is yet pending without any feedback.

                    This seems to be a pathetic service that paytm provided to me.

                    Can someone from paytm take a lead and resolve my issue at the earliest possible.in this matter o[censored]rgency, i would expect a call.

                    Suraj suryavanshi
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ritika H
                      from Mumbai, Maharashtra
                      Jul 28, 2017
                      Report
                      Copy

                      Dear sir

                      Please go through all my mails attached specially mail from cathay pacific which clearly states that its mistake by your agent as he has failed to update 3rd baggage allowance in your ticket

                      For your reference please find below details of my bookings and follow ups

                      1) silver ticket booked on 26th may (As per airlines students are allowed free 3 baggages

                      2) recd ticket which indicates only 2 bags allowed

                      3) complained on same day at your customer care department

                      4) afrer 48 hours got mail stating we will revert back

                      5) recd mail from cathay pacific on 29th stating its mistake by my agent in this case paytm which was forwarded immediately to your customer care and got assurance that we will resolve issue in 48 hours

                      6) numerous follow up resulted in no response or solution but only excuses stating please submit visa, but as per airlines visa is not compulsory for upadation of 3rd free buggage

                      Kindly look in the matter and get it resolved on priority basis.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bhagwat380
                        from Surat, Gujarat
                        Jul 28, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi
                        Website: Paytm.com

                        Dear sir
                        I have purchased two product on paytm but one product show very late delivery then I have cancelled that product on 22 jully but still now I have not received refund . And one product I have received but invoice not generating plz help me sir
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Divyanshu Kaithwas
                          from Bansi, Uttar Pradesh
                          Jul 28, 2017
                          Report
                          Copy

                          Address: Raebareli, Uttar Pradesh

                          I daily use Paytm log in with Facebook id ... I recently book IRCTC Train taken with Paytm .. now I want to cancel my ticket but Facebook log is prohibited my account.. I didn't saw my book tickets history ... Please solve my problem quickly.
                          Thanks.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            milfredjonas
                            from Lucknow, Uttar Pradesh
                            Jul 28, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            On 24th july, 2017 i had done recharge of my freind's dth tata sky of id no. [protected] through pay tm app from my mobile. It is to inform you that the same is not done. The details of the transactions is given hereunder :

                            Pos no. [protected]
                            Txn. No. 589528
                            Operator ref. No. Tp[protected]

                            Kindly look into the matter, and credit the amount in my registered saving bank account.
                            Thanks and regards
                            Milton soares
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Hi, we are here to assist you. We have made a note of your concern and you will soon hear from us.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chetan G
                              from Meerut, Uttar Pradesh
                              Jul 28, 2017
                              Report
                              Copy

                              Address: Mathura, Uttar Pradesh, 281001

                              Dear sir

                              नमस्कार

                              मेरा नाम चेतन है मैं उत्तर प्रदेश के मथुरा शहर में रहता हूँ मेरा मोबाइल नंबर +91 [protected] है मुझे एक सुधीर नामक व्यक्ति बहुत दिनों से पागल बना रहा है।
                              मेरे पास सुधीर नामक व्यक्ति आज से करीब 6 महीने पहले paytm goldengate की सेवा चालू करने आये थे जिनका मोबाइल नंबर (+91 [protected]) है और E-mail ID ([protected]@gmail.com) है उसने मेरा आधार कार्ड ID और एक फोटो भी ले लिया लेकिन आज तक मेरा goldengate की सेवा चालू नहीं की है जिस समय वह आया था तो उसने मुझे पैसे कमाने का सपना दिखाया कहा कि आप goldengate से लाखों रूपये कमा सकते हो।

                              लेकिन उसने मेरी goldengate की सुविधा चालू नहीं की है मैं जब भी मैं उसे फ़ोन करता हूँ तो वह कभी कहते है कि मैं आज शाम को आ रहा हूँ कभी कहते है कि मैं कल अवश्य आऊंगा लेकिन वह आते नहीं है

                              आपसे एक निवेदन है कि आप ऐसे व्यक्तियों को paytm की छवि खराब करने हेतु न रखें।

                              कृपया करके आप मेरी इस परेशानी का निवारण जल्द से जल्द करवाएं

                              अगर मेरे मोबाइल में goldengate 6 महीने पहले ही चालू हो जाता तो मैं अब तक paytm के 1000 से ऊपर ग्राहक बना देता

                              मैंने अपनी सारी परेशानी आपको कह सुनाई है अब बस आपकी प्रतिक्रिया का इंतजार है

                              धन्यवाद
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                lovehearturs
                                from Ahmedabad, Gujarat
                                Jul 28, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: www.paytm.com/care

                                Dear sir,

                                I placed order for 2 quantity of item pugn 49 and one quantity of pugn 52vide order no.[protected] on 17/7/2017. I received one one qty of pugn 49 and one qty of pugn 52. One qty of pugn 49 is missing. The seller send all 2 items in one parcel and only put 2 packs instead of 3 packs.

                                Please instruct the seller to send one more quantity of pugn 49 immediately or refund me the amount to my bank.

                                Why the seller is sending all items in one parcel when the courier charge rs. 70/- each is charged from me. He got rs.140/ profit by sending all item in one parcel. It is unethical and unfair business policy. You should take strict action on the seller and instruct him to refund me the extra courier charges. Otherwise as a genuine buyer, i raise the issue with the concerned authorities.

                                I registered 2 complaints on your site but no ticket is generated yet. No copy of ticket on my mail also. Please rectify this problem immediately. What proof we get to claim that we registered a complaint with you? No mails, no confirmation and no reply???

                                Thanks,
                                Biju john
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  Undisputed
                                  from Shikohabad, Uttar Pradesh
                                  Jul 28, 2017
                                  Report
                                  Copy

                                  Address: 246439
                                  Website: paytm.com

                                  I once recharge of rs 20 from paytm site by login my username and password but it automatically twice. On paytm wallet it shows two recharge successful at 09:05 and 09:07 am while on my order option it shows only one recharge at 09:05 am. I did at 09:05 and massage came in my mobile of successful at 09:05 am. But when i checked around 10:50 am on my order option it shows two recharge successful at 09:05 am.
                                  Recharge of vodafone mobile [protected]
                                  Your order is successful rs 20 [protected] 28 jul '17 9:05 am rs 20
                                  Your order is successful rs 20 [protected] 28 jul '17 9:05 am rs 20

                                  Paid for orderpaytm order [protected] paytm cash txn id [protected][protected]:07:10 am rs 20 success
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ankur garg77
                                    from New Delhi, Delhi
                                    Jul 28, 2017
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110015
                                    Website: paytm.com

                                    I ordered 2. Hampstead super fine australian merino wool suit length - 3.25metre under the order [protected].
                                    On 22 july i received one black and one grey while i ordered two grey. I requested for return. Also called and sms seller. But no response.
                                    On 27 july received massage seller rejected return. Called customer service. They told i abuse return policy. Flaged by system. This is first time received wrong product and wanted to return then how i abuse any policy. Product is worth 16000.00 rs.

                                    Pls send me right product or return and refund. Asap.

                                    Gopal [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      ishanmehta16
                                      from Ahmedabad, Gujarat
                                      Jul 28, 2017
                                      Report
                                      Copy

                                      Address: 380013
                                      Website: paytm.com

                                      I had ordered a mobile cover from paytm on 13/7/17 & paid rs.324 via debit card. Paytm keeps telling me that thay have refunded the amount but still i havent received any refund in my bank. The order id is [protected].
                                      I have attached the screenshot of the order details
                                      I had ordered the product since 13/7/17 & still i havent received a refund
                                      Paytm keeps telling me that the refund has been processed but i still havent received the refund

                                      The seller that paytm used was 98gadgets
                                      Address: gf 40 inside trident complex, race course rd, inside trident complex, race course circle, gautam nagar, alkapuri, vadodara, gujarat 390007
                                      Hours: open today · 11am–8pm
                                      Phone:[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aviraj Ankit Jain
                                        from Mumbai, Maharashtra
                                        Jul 27, 2017
                                        Report
                                        Copy

                                        Address: 282005

                                        My order no. Is [protected]. While recharging balance of vodafone of rs 140 it is said that u will received a cashback of 50rs i[censored] do a recharge of above 100. Code shop50 so i applied it. While recharging paytm told code successfully applied. But i haven't received any cashback yet. This is not fair how paytm can deceive someone like that.

                                        Name aviraj
                                        Contact no. [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit