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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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A
and.mis
from Mumbai, Maharashtra
Jul 27, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.paytm.com

Dear sir,

My electricity bill no [protected] m/s mp poorv kshetra vidyut vitaran-jabalpur of amount of 1469 was not paid by paytm.com but money deduted of my account, i have complained many time in paytm customer care portal

Till date i have not taken any response by paytm care,

Please do the needful and reply me as soon as poosible

Please help

Best regards
Anand mishra
[protected]
Jul 27, 2017
Updated by and.mis
Dear sir,

my electricity bill no [protected] M/S MP POORV KSHETRA VIDYUT VITARAN-JABALPUR OF AMOUNT OF 1469 was not paid by paytm.com but money deduted of my account, I have complained many time in paytm customer care portal

till date I have not taken any response by paytm care,

please do the needful and reply me as soon as poosible

please help

best regards
anand mishra
[protected]
Jul 27, 2017
Updated by and.mis
Dear sir,

my electricity bill no [protected] M/S MP POORV KSHETRA VIDYUT VITARAN-JABALPUR OF AMOUNT OF 1469 was not paid by paytm.com but money deduted of my account, I have complained many time in paytm customer care portal

till date I have not taken any response by paytm care,

please do the needful and reply me as soon as poosible

please help

best regards
anand mishra
[protected]
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    V
    vikas bhavsar1122@@
    from Vapi, Gujarat
    Jul 27, 2017
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    Address: Valsad, Gujarat, 396191
    Website: paytm.com

    I had ordered the laptop from paytm but it was having manufacturing fault so given the product for replacement but till date not got the placement product back this is since 10 days the coustemer care are telling that we will solve the problem as soon as possible but no solution the return pickup has been done as it is also showing that it has been delivered to the seller but seller is telling that hr hasn't been received the product yet aftrr giving money then also the paytm is making us fool.
    I did add money txn on my Paytm wallet by using debit card.Amount is debited instantaneously from my bank account but the amount is not reflected into my paytm wallet. balance is not topuped its still under processing.
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      A
      and.mis
      from Mumbai, Maharashtra
      Jul 27, 2017
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      Address: Rewa, Madhya Pradesh, 486001

      Dear Sir,

      My Electric bill no [protected] of MP POORV KSHETRA VIDYUT VITARAN JABALPUR the month of July of Rupees 1469 my account was deducted but no paid.

      I Have complained many time but till time no any response of your ends.

      Kindly refund my money or pay my bill with penalty charges .

      With Regards
      Anand Mishra
      [protected]
      Jul 27, 2017
      Updated by and.mis
      Dear Sir,

      My Electric bill no [protected] of MP POORV KSHETRA VIDYUT VITARAN JABALPUR the month of July of Rupees 1469 my account was deducted but no paid.

      I Have complained many time but till time no any response of your ends.

      Kindly refund my money or pay my bill with penalty charges .

      With Regards
      Anand Mishra
      [protected]
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        V
        Vijay Chandhok
        from Gurgaon, Haryana
        Jul 27, 2017
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        Address: New Delhi, Delhi, 110035

        Hi,

        I want to inform you that i ordered 1kg whey protein isolate from paytm i think they send a wrong product and send a mail regarding a same for last 2 days they still not reply

        Actually problem is on paytm website its mention product sold by paradise nutrition but when i got a bill its mention sold by perfect nutrition (See photo for reference) and product also not as per discription mention on website so i think its fake product its is totally related to my health so i confirmed from company but still last to days no reply came and last as per there return policy they mention product is non-returnable but i think product is fake what i can do please suggest.

        Take immediate action asap and reply me fast

        Thanks
        +5 photos
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          M
          m1k2
          from Kanpur, Uttar Pradesh
          Jul 27, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: Paytm. com

          I have ordered a spykar jeans on which i apply promocode 'jeans1675'. This promocode offers the cashback of 70% of next electricity bill of max worth 1675 rs. But you send. Me utility voucher of max worth 1252 rs. Which is wrong. I have talked to customer care many times. But they dont give me any response. My order id is [protected]. Please consider my case. Send me utility voucher of max worth 1675 rs.
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            M
            M Jawahar Babu
            from Bengaluru, Karnataka
            Jul 27, 2017
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            Address: 560079

            Dear sir / madam,

            I have made an reliance communication (Mobile post paid) bill payment of rs.343/-online on 10th june 2017, but till date reliance communication has not received the payment nor the amount is refunded by paytm.

            I visited reliance communication head office in bangalore and checked with them regarding the status of payment. But they clearly to follow-up with paytm.

            I am trying to reach paytm customer care / help line number - but no-response.


            Kindly refund my money.

            With best regards,
            M. Jawahar babu
            Basaveshwaranagar
            Bangalore: 560079
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              B
              Bindhu B
              from Mau, Uttar Pradesh
              Jul 27, 2017
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              Address: 560032

              I have paid rs. 5000 to sbi from paytm i got the reference number and transaction id also but not credited to my sbi account. I ask in ask but they are telling we didnt get any details like that.
              Kindly help me out.

              My details are as below.
              Transaction date : 24 july 2017 07:56:08
              Transaction id : [protected]
              Reference number :85215227205729939569958
              Sbi

              Regards,
              Bindhu b
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                J
                Justin Manohar
                from Delhi, Delhi
                Jul 27, 2017
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                Address: 625014

                Transaction id: [protected]
                Transaction date: 22-jul-2017
                Cancellationid /refundid: [protected]
                Transaction type: cancelled
                Trans. Amt: rs. 815.00
                Refund. Amt: rs. 625.00
                Bank: paytmsdk
                Refund status: refunded
                Refund date: 24-jul-2017

                But while contacting my sbi, the bank people said, "no such transactions effected". How can i get my money back?
                +2 photos
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                  M
                  Michael thokchom
                  from Marigaon, Assam
                  Jul 27, 2017
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                  Address: Imphal East, Manipur, 795001
                  Website: paytm.com

                  Order no:[protected] ordered on 16 july 2017. This is my order no. That i ve cancelled on 26 july 2017. I ve complaints many times regarding about the refund in my bank account, still it is not yet refunded. They message me that it is refunded on 26july but i dint yet received that sum of amount rs1560 in my bank account.. I ve contacted with the bank and they told me it is not their problem and they even told me to contact their merchant site. What should i do now.. Feeling disappointed regarding such issues.. How long will it take to refund in my bank account?
                  +1 photos
                  On july 22, i had transfer 1500 from my wallet to bank account. The amount has been deducted from my paytm account but it isn't reflected in my bank account

                  My wallet id [protected]

                  regarding about refunding in my bank account - Comment #2799929 - Image #0
                  Plz send your Helpline numbers. I buy laurels watch in ur company so watch is this time not properly working.so plz u fast reply me ...
                  I taken product from Paytm, same day only i requested for return that product Because of size and quality of product not good so, the courier guy not come for pick the product and after 4 days later they cancelled my return request only. they not giving back my money. So please i requested to action above same.
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                    N
                    Niraj Somani
                    from Surat, Gujarat
                    Jul 27, 2017
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                    Address: 395010

                    This was the image of my made order and you can see that it was mentioned that there will be fingerprint
                    Either you refund or i will otherwise initiate a case at consumer forum or online campaign of fraud by paytm.

                    I am chartered accountant not illiterate customer and i am master how to use contacts and social media.
                    I have made many complaints and still didnt received single call.


                    Niraj somani
                    [protected]
                    +1 photos
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                      K
                      Karunkkk
                      from Nashik, Maharashtra
                      Jul 27, 2017
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                      Address: Aurangabad, Maharashtra, 431001

                      Hello friends do not post any complaints regarding any essue on this site because some fake people tress your number than calling you and telling we are calling from which company essue your facing taking that company name and asking you about your problem if youre problem regarding your money than they telling you now we transfering your money to your bank account and than asking debit card credit card details and expiry date only they don't want cvv number because this two things only they can catch your money so be alert
                      Jul 21, 2017
                      Sukesh Kumar gupta's response
                      Product damaged.Order no._[protected]
                      I am complaing about paytm i was order a people white tshrt am applying a promode after deliverd the tshrt i get a code for firter payment of electricity bill payment cashback upto 1000 but when i apply a code only 99 rupee cashback is provided and when i coll a oaytm customercare they told me toh wait some time agian and again before 8 days
                      Order no.[protected] product was damaged.
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                        N
                        Nandhu suganya
                        from Idukki, Kerala
                        Jul 27, 2017
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                        Address: 600066
                        Website: Bank fraud

                        Dear sir /madam
                        I am not your customer, sir kindly refuse the transaction that is made through my sbi credit card no [protected] for rs3000*8 time 10.30am (8 transaction) this transaction is not done by me.
                        Some one called from mobile no [protected] and told me that he is called from sbi credit card head office. He said that he will deposit my reward point amount and asked my card no cvv no and otp no after telling the number i realised that it is fraud.
                        Kindly please refuse to take amount.
                        Regard.
                        S. Nandha kumar
                        Date 22/07/2017
                        Sbi credit card no [protected]
                        Transaction amount 3000*8 total 8 transaction)
                        Transaction date 22/07/2017
                        Transaction time 10.30am
                        Mobile no [protected]/[protected]
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                          K
                          Kanika14
                          from Delhi, Delhi
                          Jul 27, 2017
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                          Firstly there is no customer care service from paytm
                          If a consumer has issue regarding product than there is no listener from paytm
                          I have mailed them many times regarding product no [protected]... But still there is no result
                          In this order i ordered a pack of 6 chocolates but i recieved only 5 choclates... Why should i bear the loss of 1 choclate?
                          +1 photos
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                            D
                            DivyaSh18
                            from Rajkot, Gujarat
                            Jul 26, 2017
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                            Address: New Delhi, Delhi, 110075
                            Website: hotstar

                            I have regsitered to hotstar premiium with one account with email-id
                            [protected]@gmail.com with charges rs.199 per month
                            But deduction is taking place twice
                            Month-july 2017
                            Paid for orderhotstar order #966523paytm cash txn id [protected]-07-15 11:30:34 pm
                            Paid for orderhotstar order #903359paytm cash txn id [protected]-07-01 11:31:29 pm
                            Month-june 2017
                            Paid for orderhotstar order #833095paytm cash txn id [protected]-06-15 11:30:37 pm
                            Paid for orderpaytm order #[protected]paytm cash txn id [protected]-06-12 07:17:31 pm
                            Paid for orderhotstar order #771069paytm cash txn id [protected]-06-01 11:32:53 pm
                            Month-may 2017
                            Paid for orderpaytm order #[protected]paytm cash txn id [protected]-05-24 08:47:04 pm
                            Paid for orderhotstar order #713599paytm cash txn id [protected]-05-16 11:30:37 pm
                            Paid for orderpaytm order #[protected]paytm cash txn id [protected]-05-06 08:25:03 pm
                            Month-april 2017
                            Paid for orderhotstar order #620253paytm cash txn id [protected]-04-16 11:30:38 pm
                            Paid for subscriptionhotstar for service id #1672742paytm cash txn id [protected]-04-02 06:13:54 pm
                            Paid for orderhotstar order #534066paytm cash txn id [protected]-03-17 11:32:03 pm
                            Why same amount for one account getting deducted multiple times??
                            Refund me the amount asap
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                              M
                              Madhubala Singh
                              from Gurgaon, Haryana
                              Jul 26, 2017
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                              Address: New Delhi, Delhi, 110044
                              Website: Paytm

                              Hi team,

                              I ordered for water pump but instead of it i got solar lamp, what the hell is this, after asking for return paytm guys are refunding money after deducting their transition charges, i want my whole money, this not my fault that i got wrong product.

                              This is first and worst service i received from an online shopping company.

                              Kindly look into my matter and resolve it immediately.
                              +2 photos
                              Order no [protected] has been cancelled on 17th Jul 2017 on paytme site.

                              However, I have not got any refund till date (22nd July 2017) in my bank account.

                              Further, not getting any support from paytm team. This seems usual for paytm as their services has become third class.
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                                Gopal Makwana
                                from Ahmedabad, Gujarat
                                Jul 26, 2017
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                                Address: Amreli, Gujarat, 365610

                                Dear.sir
                                My oder no. . [protected]
                                i have buying laptop and after i cancel that oder not refund money in bank account...
                                mo.[protected]
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                                  C
                                  chandni123
                                  from Mumbai, Maharashtra
                                  Jul 26, 2017
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                                  Address: Indore, Madhya Pradesh, 452001
                                  Website: paytm.com

                                  I have ordered some items on paytm and my order number is [protected] in which i have ordered a lakme product of cost 525. I have not received the product and when i tried to contact paytm their response is rediculous they are like the hell. I am really disappointed with the support staff behavior. Instead of helping they are asking nonsense and stupid questions and when i answered all their questions, they told me to send images i send them the packing images they do not bother to reply me. This is the last time i did shopping with paytm. I am gonna uninstall this bloody app. Just want my money back asap
                                  +4 photos
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                                    Sreenivasarao somisetty
                                    from Dharwad, Karnataka
                                    Jul 26, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500085
                                    Website: easymovies.in

                                    Dear sir / mam

                                    I have booked two movie tickets online using your paytm todaym that is on 26th july 2017 at hyderabad the transaction got failed on 26th july (As shown), but the amount got debited to my credit card as per text message received from sbi credit card

                                    Please check and resolve

                                    Thanks and regards
                                    S sreenivasa rao
                                    +1 photos
                                    Jul 26, 2017
                                    Updated by Sreenivasarao somisetty
                                    Please update me
                                    [protected] / [protected]@gmail.com
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                                      Manjeetk
                                      from Pune, Maharashtra
                                      Jul 26, 2017
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                                      Address: Pune, Maharashtra, 411033

                                      Dear support team

                                      I book irctc ticket via net banking using paytm gateway
                                      Ticket amount inr 781.80 deducted from my axis bank account but ticket booking is not done (Status is 'payment failed')

                                      Transaction reference is ' inb/[protected]/paytm mobile solutions pvt '

                                      So you are kindly requested to do the needful (Proceed further for ticket booking or credit money inr 781.80 in my account)
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                                        ASD Production
                                        from Lucknow, Uttar Pradesh
                                        Jul 26, 2017
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                                        Address: Lucknow, Uttar Pradesh, 226021

                                        I have ordered Coolpad cool 1 Dual on 19 th July 2017 I has deliverd to me on 25 th July 2017 ...It was said that 14% Cash will be back ...after 24 hour of delivery ...Still I haven't got cashback ... ..Please solve this problem as soon as possible... Give the cash back ... So that I can continue shopping by Paytm and get offers ... .
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