PayTM Mobile Solutions Complaints & Reviews

Money transfer wallet to bank
Hello sir
I transfer money from wallet to bank ₹ 1428.57, it dedicated from my wallet but didn't transfer to bank and status display "pending" Please refund,
Wallet txn id: [protected]
My email id is [protected]@gmail.com

Regards
Tani ch
[protected]

I made a booking through paytm from guangzhou to delhi (21.08.2017)

Paytm order id : [protected]
Booked on: 23 may 2017 09:45 pm
Pnr: wiycqt

After that on 08.07.2017 i sent e-mail to paytm to enquire about extend charges and cancellation charges. But didn't get any reply through mail. Moreover when i called paytm customer care ([protected]) they told contact to thai airways.

I tried to contact thai airways, thai airways told me contact to my booking agent.

So many times i tried to enquire but didn't get any satisfactory reply from team paytm. They told me charges depends upon airlines policy.

Again i contacted thai airways through mail and requested them to know about the charges.

I received a mail through thai airways that cancellation fees for my pnr : wiycqt is 9163. (Screenshot attached)

I was quite frustrated so i requested for cancellation through my paytm app on 11.07.2017 (06.40 pm) after that same day (08.12 pm) i've received a call from paytm that cancellation charges is approximately 57000/- and extend charges is 35000 for 15th november. So i told them keep it on hold as i cannot bear this much loss. I told the executive "please keep my request on hold, and let me decide".

After the call at 8.20. P. M (Chinese time 10.50 p. M) i received a mail from paytm that your modification request has been cancelled and your ticket status is now confirmed with airline. (As mentioned below).

Next day morning i received a mail that your ticket has been cancelled and rs. 897+897=1794/- has been credit in your paytm wallet.

I asked team paytm to let me know why my ticket is cancelled if i told them to keep it on hold moreover i received this confirmation mail.

Then again i sent a mail to paytm that according to thai airways cancellation charges is 9163. I asked for genuine refund amount as it was a refundable ticket. I also sent screenshot from thai airways. I also kept thai airways in loop.

Even i called up on paytm customer care [protected]. I had a discussion with arjan alia i told her to reissue the ticket or get me justified refund amount. But she told me that we can only refund 16522 rs and we'll enquire the matter.

So many times i tried to take follow up through paytm and thai airways. Even thai airways staff requested paytm to make refund.

Even after requesting so many times i’ve received rs.14728.60 as on 14th july 2017.

Now total received amount is rs. 897+897+14728.60=16522.60

Can you please make me understand for refundable ticket refund amount rs. 16522.60 (40 days prior to departure) is justified?

It’s clearly mentioned on my ticket paytm does not take any additional fees for cancellation. It clearly depends upon airlines policy. Then please let me know what this is?

Even if paytm cancelled my ticket. Its paytm's mistake. Paytm made me a begger for refund of my refundable tickets. I don't know why paytm is harrasing me. Even if i am a kyc updated customer of paytm. I can do transactions worth rupees one lakh with paytm wallet. Is it my stupidity to trust paytm.

Ii requested so many times to paytm to reissue my ticket or refund my full ticket balance (58219.60-16522.60=41697/-) as it is paytm’s mistake to cancel ticket.

Even after so many requests i didn't get any reply from paytm.
I contacted to founder mr. Vijay shekhar sharma. But still didn't get any reply.

My credit card misused in PAYTM site on[protected] by credit card fraudsters.

Transaction numbers as follows

T09102
T06087
T05258
T04174

Fraudsters mobile numbers as follows

[protected]
[protected]
[protected]

Please do the needful on urgent basis.
G SREENIVASAN

Sir my name mohamed ismail my login id-[protected], i was bought watch ob 10th july via paytm rs 734 but you send me wrong model and i was return the product 16th july and you send me message on 18 th july your 734 rupees amount was refunded in ur indian bank account bank reference number -85215227198728523991338 still today 734 rupees not credited in my accounttoday i went to my indian bank branch office i told all issues but the manager check and told me paytm was not sent indian bank to 734 rupees, paytm was cheeting you that reference number was duplicate no data here, u please told to paytm main corprate office to this problem i was try so many numbers no customers are contacted me i was so disturb where is my money one side u told indian bank problem other side indian bank told this is paytm problem whats going on sir i will still belive paytm now help me for my money take special effort for my problem contact me customer care officers... Thanking you
Regards mohamed ismail

Dear sir,

My electricity bill no [protected] m/s mp poorv kshetra vidyut vitaran-jabalpur of amount of 1469 was not paid by paytm.com but money deduted of my account, i have complained many time in paytm customer care portal

Till date i have not taken any response by paytm care,

Please do the needful and reply me as soon as poosible

Please help

Best regards
Anand mishra
[protected]

I had ordered the laptop from paytm but it was having manufacturing fault so given the product for replacement but till date not got the placement product back this is since 10 days the coustemer care are telling that we will solve the problem as soon as possible but no solution the return pickup has been done as it is also showing that it has been delivered to the seller but seller is telling that hr hasn't been received the product yet aftrr giving money then also the paytm is making us fool.

Dear Sir,

My Electric bill no [protected] of MP POORV KSHETRA VIDYUT VITARAN JABALPUR the month of July of Rupees 1469 my account was deducted but no paid.

I Have complained many time but till time no any response of your ends.

Kindly refund my money or pay my bill with penalty charges .

With Regards
Anand Mishra
[protected]

Hi,

I want to inform you that i ordered 1kg whey protein isolate from paytm i think they send a wrong product and send a mail regarding a same for last 2 days they still not reply

Actually problem is on paytm website its mention product sold by paradise nutrition but when i got a bill its mention sold by perfect nutrition (See photo for reference) and product also not as per discription mention on website so i think its fake product its is totally related to my health so i confirmed from company but still last to days no reply came and last as per there return policy they mention product is non-returnable but i think product is fake what i can do please suggest.

Take immediate action asap and reply me fast

Thanks

I have ordered a spykar jeans on which i apply promocode 'jeans1675'. This promocode offers the cashback of 70% of next electricity bill of max worth 1675 rs. But you send. Me utility voucher of max worth 1252 rs. Which is wrong. I have talked to customer care many times. But they dont give me any response. My order id is [protected]. Please consider my case. Send me utility voucher of max worth 1675 rs.

Dear sir / madam,

I have made an reliance communication (Mobile post paid) bill payment of rs.343/-online on 10th june 2017, but till date reliance communication has not received the payment nor the amount is refunded by paytm.

I visited reliance communication head office in bangalore and checked with them regarding the status of payment. But they clearly to follow-up with paytm.

I am trying to reach paytm customer care / help line number - but no-response.


Kindly refund my money.

With best regards,
M. Jawahar babu
Basaveshwaranagar
Bangalore: 560079

I have paid rs. 5000 to sbi from paytm i got the reference number and transaction id also but not credited to my sbi account. I ask in ask but they are telling we didnt get any details like that.
Kindly help me out.

My details are as below.
Transaction date : 24 july 2017 07:56:08
Transaction id : [protected]
Reference number :85215227205729939569958
Sbi

Regards,
Bindhu b

Transaction id: [protected]
Transaction date: 22-jul-2017
Cancellationid /refundid: [protected]
Transaction type: cancelled
Trans. Amt: rs. 815.00
Refund. Amt: rs. 625.00
Bank: paytmsdk
Refund status: refunded
Refund date: 24-jul-2017

But while contacting my sbi, the bank people said, "no such transactions effected". How can i get my money back?

Order no:[protected] ordered on 16 july 2017. This is my order no. That i ve cancelled on 26 july 2017. I ve complaints many times regarding about the refund in my bank account, still it is not yet refunded. They message me that it is refunded on 26july but i dint yet received that sum of amount rs1560 in my bank account.. I ve contacted with the bank and they told me it is not their problem and they even told me to contact their merchant site. What should i do now.. Feeling disappointed regarding such issues.. How long will it take to refund in my bank account?

This was the image of my made order and you can see that it was mentioned that there will be fingerprint
Either you refund or i will otherwise initiate a case at consumer forum or online campaign of fraud by paytm.

I am chartered accountant not illiterate customer and i am master how to use contacts and social media.
I have made many complaints and still didnt received single call.


Niraj somani
[protected]

Hello friends do not post any complaints regarding any essue on this site because some fake people tress your number than calling you and telling we are calling from which company essue your facing taking that company name and asking you about your problem if youre problem regarding your money than they telling you now we transfering your money to your bank account and than asking debit card credit card details and expiry date only they don't want cvv number because this two things only they can catch your money so be alert

Dear sir /madam
I am not your customer, sir kindly refuse the transaction that is made through my sbi credit card no [protected] for rs3000*8 time 10.30am (8 transaction) this transaction is not done by me.
Some one called from mobile no [protected] and told me that he is called from sbi credit card head office. He said that he will deposit my reward point amount and asked my card no cvv no and otp no after telling the number i realised that it is fraud.
Kindly please refuse to take amount.
Regard.
S. Nandha kumar
Date 22/07/2017
Sbi credit card no [protected]
Transaction amount 3000*8 total 8 transaction)
Transaction date 22/07/2017
Transaction time 10.30am
Mobile no [protected]/[protected]

Firstly there is no customer care service from paytm
If a consumer has issue regarding product than there is no listener from paytm
I have mailed them many times regarding product no [protected]... But still there is no result
In this order i ordered a pack of 6 chocolates but i recieved only 5 choclates... Why should i bear the loss of 1 choclate?

I have regsitered to hotstar premiium with one account with email-id
[protected]@gmail.com with charges rs.199 per month
But deduction is taking place twice
Month-july 2017
Paid for orderhotstar order #966523paytm cash txn id [protected]-07-15 11:30:34 pm
Paid for orderhotstar order #903359paytm cash txn id [protected]-07-01 11:31:29 pm
Month-june 2017
Paid for orderhotstar order #833095paytm cash txn id [protected]-06-15 11:30:37 pm
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-06-12 07:17:31 pm
Paid for orderhotstar order #771069paytm cash txn id [protected]-06-01 11:32:53 pm
Month-may 2017
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-05-24 08:47:04 pm
Paid for orderhotstar order #713599paytm cash txn id [protected]-05-16 11:30:37 pm
Paid for orderpaytm order #[protected]paytm cash txn id [protected]-05-06 08:25:03 pm
Month-april 2017
Paid for orderhotstar order #620253paytm cash txn id [protected]-04-16 11:30:38 pm
Paid for subscriptionhotstar for service id #1672742paytm cash txn id [protected]-04-02 06:13:54 pm
Paid for orderhotstar order #534066paytm cash txn id [protected]-03-17 11:32:03 pm
Why same amount for one account getting deducted multiple times??
Refund me the amount asap

Hi team,

I ordered for water pump but instead of it i got solar lamp, what the hell is this, after asking for return paytm guys are refunding money after deducting their transition charges, i want my whole money, this not my fault that i got wrong product.

This is first and worst service i received from an online shopping company.

Kindly look into my matter and resolve it immediately.

Dear.sir
My oder no. . [protected]
i have buying laptop and after i cancel that oder not refund money in bank account...
mo.[protected]