PayTM Mobile Solutions Complaints & Reviews

As on today 22 July 17. I received my ordered product (order
number-[protected]) & surprised to seeing that product in raped in plastic
cover without company brands box.
We purchased products for gifting purpose
So this type of (without company brands) box not acceptable

Today (22.07.2017) at 10:30 in morning i have received my order, after unbox the product i found screen of led tv has totally damage, and i tried many time at paytm given customer care no but all given no are wrong so kindly register my complaint, also i am unable to connect with seller contact no, as provided by paytm, pl do the needful,

Thanks,
[protected]

I generally use paytm to recharge my mobile phone and on 20th july 2017 i did the same and recharged my vodafone number with rs. 149 to get the desired benefits mentioned on their site as follows:

Unlimited local +std calls, vodafone to vodafone, upto 2gb 4g/3g data, 28 days : 2gb - for 4g handset and 4g sim ; 300 mb - for 4g handset and non 4g sim ; 50 mb - for non-4g handset. T&c apply

Now, when inquired with vodafone, they are saying that there's no unlimited calling package for rs. 149. Paytm clearly mentions that the unlimited calling is limited to v2v on their other package, i. E. Rs. 49 just above this but they failed to clear the same for the rs. 149 package.

Neither of them is accepting the responsibility and paytm is not even accepting their mistake that they put the wrong or misleading description out there. When asked to change it, so no other user makes the same mistake i did, they aren't adhering to my suggesting as the same description is still visible even today.

How can some trust paytm if they are not willing to accept their flaws and make things right for their customers?

I need my refund and that description changed asap. Also, i demand a sincere apology from paytm for wasting my time and money on this.

Respected sir,
As I hav added money from bank account to paytm wallet so it is showing pending in paytm and my money deducted from bank account of 350/- so, please kindly refund my money to my paytm wallet.
Thanking you

Respected sirs, kindly refer my complaints against micromax informatics id: 1609360 and reliance communication o n 24/06/2017. Suddenly i got call from mr. Abhishek sharma. True caller show me the name of paytm for the payments of micromax and reliance, he asked me debit card/atm card/credit card, but i was not having the same so he asked for family members cards so i gave him my son's debit card number, but he could not transfer the amount. Secondly i gave him my friends card number but he failed to do so. Mr. Sharma told me that without debit/credit card he could not trasfer the money. To obtain the credit/debit card in not mandetory by our rbi. The paytm has converted in bank so they can transfer me amount by means rtgs/neft total amount claimed is rs.5380/- you may direct transfer the amount in my saving account at indian bank,, ifsc no. Idib000i005, br. Ichalkaranji, my a/c no is[protected] my name is rajendra krishna jinde.

A person asked me the sbi card details today[protected] informing that he is a sbi card employee and told he will redeem bonus points and upgrade my sbi card ending with 5802 and done fraudulant transactions for rs.10000/= in denominations of 3000, 3000 and 2000 through your paytm mobile solutions. Kindly revert back the transactions done ending with the sbi credit card no-5802.

I had done two transaction of 1000 to add in paytm wallet.in 1st transaction money is deduced from the bank but not added to paytm wallet and this transaction is not shown on passbook and no order number is generated only error message was shown. And second transaction was shown. I had registered 5 complain but my problem is still not solved. Customer care executive only registered new complain and tell me that it will be solved in 48 hours but not solved. I had done this transaction on 12 may 2017 at 10:02a. M

Hello paytm,
I've transferred 2000 rupees to a number wrongly for which the transaction number is also not reflecting in my paytm "my orders" page.
I need the money back at the earliest even if its returned to my paytm account is good enough. Pls let meknow further actions from your side.
The transfer happened today 21 july 2017. No transaction number is available in the app unfortunately in order to provide that info. But hopefully paytm customer care can fix this..

It's not a complaint, i am just inform you that in indore city there is a fraud kyc"s done by paytm fse as well as team leaders and asm arun bandawat also support them. Giving the greed of claim.in mobile shop when person came to buy a sim they did all these non-sense. They did the kyc with permission of the customer even they don't know about paytm, please i request you to cross check all numbers of the kyc done on last day. Please don't reply take action on them.

Dear ma'am I payed the bill in June itself till now it is not credited to bescom this is my RR number S12EH14146.
WHY IT IS HAPPENING. Please respond for this immediately . Bescom people have taken our house fuese. Am waiting for reply.
Regards
Shastry

Paid money through paytm wallet option using debit card of icici bank.
I cancelled a tatkal ticket from danapur (Dnr) to bengaluru (Sbc)

Date of cancelling ticket = 13-jul-2017

Pnr no = [protected]

Transaction id = [protected]

Cancellation id /refund id = [protected]

Through irctc website it shows refunded on 13-jul-2017 but till now i did not receive this money.
Please resolve my problem.

Yesterday i processed a payment of rs. 299 for a vodafone bill for mobile number [protected]. Today when i am checking in the paytm account it has been processed twice. Please refund the same immediately. You first said i should cancel the order since the payment is pending with the operator and that you would continue trying and today i notice that it is processed twice.

My paytm kyc was done last week.
I was told that the limit now is 1 lakh.
I recharged my account with 18, 000.
When i was about to transfer money to my bank account, they are saying that transfer limit is only 25, 000 per month.
How can that be?
They accept 1 lakh deposit without informing that we can withdraw only 25, 000 per month.
When i spoke to customer service agent and manager, they are saying it is their policy.
We'll no one informed me about that.

I am bharatesh y m a/c number [protected] channaptna branch vijaya bank hassan, i have made a transaction on 18/7/2017 of 5720/- reference id 18542016 via paytm, the amount have been deducted but not deliverd nor refunded back pls look through the query order id is [protected]
Thank u

Cash refund
Dear sir
This is to inform you that my order number [protected] has been cancelled and the money is not yet refunded to the payment source.
Why it is taking so time to refund it is just the process to do i can't wait anymore. I need my money
I would be very obliged if you kindly return my money to my bank source as soon as possible... The amount which is supposed to be refund is rs 1399
Regards
Imran ansari

I recharged reliance dht One yr plan on oct'16 as per offer on paytm web site offer was 2481 for 12 month bronze north pack bt after recharge i never received 1 yr plan from operator as dis plan available to operator Rs.3120/- due to wrong info. i lost my one year plan.
my dth smart card no[protected]

I am writing with reference to my order no. [protected] which was placed on paytm and hasn't been delivered to me while the system shows the status as delivered.
This is highly disappointing for me as it's been long since i have been following up with paytm regarding my order and they have not been able to solve the problem yet.
I still have not received my order and i am waiting for the proof of delivery from their end. Request you to kindly solve the matter asap. Either get the item delivered or kindly refund my money in my account. I cannot wait for long to get this issue fixed.

Dear sir/ma'am,

I purchased loreal professional xtenso shampoo and conditioner on july 12, 2017 from e - commerce site paytm. I recieved a duplicate and a very bad quality of product. The order number for paytm is "[protected]". There is no fragrance no thickness in shampoo its as thin as water.

This type of activities should be stopped as its creating a bad name for your brand only.

I would like either to replace the product or refund my amount.

I am not able to place any order. I get a message
"return/replace not available. Please update your app to the latest version to place an order". Trying since 15th july 2017
The app is updated and still i get this message. I sent an email with screenshots to [protected]@paytm.com. It has been 6 days and there is no response for any of my emails. I did call customer care on 20th july 2017 ([protected]) and he kept me on hold and later informed that he cannot give any resolution for this issue. He gave another number ([protected]) where i did not get a chance to talk to customer care as it was only for complaints regarding orders. First of all there is no toll free number and we wait for 15 minutes and at the end we get no resolution. I do have money in my wallet and the app does not allow me to use it.
Completely disappointed with the customer support.

Hoping to get a response at least here

After booking tickets of bus i changed my mind and i had cancelled the tickets... Immediately after 5 mins and paytm has fined me rs.383/- for cancelling the tickets what the #! Wow a huge applause for the bloody #er paytm they are doing this # with their regular customers!! Kya chutiyapa hai bhai... Only for the duration of 5 mins paytm has fined rs 383/-...# off!... Give paytm an oscar! Bhenchodd!. I want atleast rs 200/- cashback!!
Order number : — [protected]
Ticket pnr : —[protected]
Ticket id : — orymr1
Account number : — [protected]
Account holder name : — mrs. Pragati k tated
Bank name : — idbi bank
Aadhar number : —[protected]