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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions
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PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 357

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Address:560102

I got a call on 18th july afternoon by around 1pm stating that the sbi cards are being changed for all the customers and new card are being given to the customers with new format. So i believed and gave them the otp. I got a message as below once the otp was provided.
Rs.7, 889.00 was spent on your sbi card no. Ending xx7203 at paytm mobile solutions on 18 jul 17. Remaining credit limit: rs.48, 870.84."

So when i checked...
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H
hemant kumar panda
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purchase sony mobile in paytm site no response me.

Address:396445
Website:Paytm mall care

Sir i am purchasing a sony xperia m5 mobile in paytm site. Purchase order no. [protected] this phone is old and i am trying more to more time return and replacement but me soing site is error this time. This phone not working any similar work in india. Tray to sony service center but he said this mobile is singapore product i am not help you. I am trying phone and sms in paytm mall care they are no any response me i am very sad. I am investment...
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R
Raj18993
from Kanchipuram, Tamil Nadu
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fraud transaction in the phone call

Hi,

I've found a fraud transaction yesterday evening of about 9000 rupees in my credit card it was paid for paytm mobile solutions company.. Since we gave the card number as it was mentioned that this was the call from the bank. As soon as i found it was fraud and i requested the bank to block the card. Kindly help me with this. Since i want the transaction to be cancelled....
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M
Manoj147567
from Ahmedabad, Gujarat
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cash back issues

Address:Ahmedabad, Gujarat, 382481

Recently i had purchased a suzuki access and paid the down payment of 20, 500 for which i was suppose to receive a cashback of 2500 which i have not received its been 5 days and as per paytm its suppose to reflect within 24 hours. I have been trying to call, send mails, online chats but only answer i have received is "it will happen just keep waiting"...
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K
karkideep
from Delhi, Delhi
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my cash back is showing me failure

Address:110092
Website:complant abot my paytm cash back failuer

My cash back is failure order no #[protected] of yamaha FZS
PayTM for Order # cash[protected]

kindly return my cash bake as soon as possible amount 2000/- rs...
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Address:Buldhana, Maharashtra, 444203
Website:paytm.com

I ordered apple iphone from paytm order no ([protected]) worth inr 72747 after few minutes i cancelled the order but for that after being 48 hours still i didnt received any refund
I contacted to paytm from there they only tell that we have refunded your fund but my bank saying there is no refund from paytm for that my bank said ask them for arn number soo that we can track that order but they are no giving the arn number for that...
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himanshu.singh023
from Ghatampur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but did not received by apollo pharmacy

My name is himanshu singh and i paid rs.336 for the purchase of some medicine from apollo pharmacy, my money from paytm wallet has been deducted but apollo chemist didn't received money, i also made a call to paytm customer care and they told me that from our side money has been paid properly, but apollo chemist didn't received money, so, if paytm gonna cheat us like this then why are we going to use paytm in future and stop others too. Fraud...
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A
ab2017
from Guwahati, Assam
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fraud payment from my bank to paytm on 17/07/2017

Address:793200
Website:payTM

Date of incident -17/07/2017
Fraud persons mobile no - [protected]
This per son call me and and debit my bank account by fraud throuhg paytm
So i am requiesting you please help me and return my account. Details are given below.

Txn date value
Date
Description ref no./cheque
No.
Debit credit balance
17 jul 2017 17 jul 2017 by debit card-othpg 234252
Ptm*one97
Communicationoida-br...
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R
Rishav Kr Dokania
from Kolkata, West Bengal
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not refunding for defective product

Address:New Delhi, Delhi
Website:www.paytm.com

I purchased asus laptop from paytm, order id: [protected] on 24/6/17. I received it on 6/7/17 and reported on same day that the laptop was defective and its battery doesn't work. As it was in 10 days replacement policy, they waited me for 9 days and on 14/7/17 told me it was not in stock so they will refund me.

Three days later on 17/7/17 they reject my return request, saying my laptop is in 2 years warranty period so get it...
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S
Sri Ganesh Thoughts
from Guntur, Andhra Pradesh
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refund did receive

Address:520011
Website:Paytm

I order one clothing product which was cancelled by paytm itself after transaction. They refund money to bank payment. I mentioned it was closed account so don't send to it. However they did that. I contacted bank employee they said they won't accept any money for closed account. Still paytm not responding about my refund issue closing my tickets of complaints. Not giving money back....
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S
Shubham Dewangan
from Bengaluru, Karnataka
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order got cancelled automatically and did not get back the paid amount

Address:Bangalore, Karnataka, 560095
Website:paytm.com/shop/search?q=denver%20deodorant&from=autosuggest&child_site_id=1&site_id=1&am

I have ordered denver superman strength & power deo and get batman deo free (B2g1) which got cancelled automatically. Paytm said to refund the amount but did not get credit yet. This is the worst experience in online shopping i ever have. I have heard that paytm never refunds the amount if the order get cancelled by you. So kindly see the issue and return the paid amount to my paytm wallet. { order id : [protected] }...
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A
Akanksha shetty
from Mysore, Karnataka
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unauthorised bank transaction

Address:Tumkur, Karnataka, 572137

I had installed paytm on 7th of july from my number [protected]. Even though i did not do any task on paytm, amount from my bank account started to deduct. I had zero balance on my paytm wallet. Already more than 10 thousand has been deducted from my account till now.. Please let me know the reason as soon as possible and return my money back. Thank you...
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A
Abhishe14
from Kanpur, Uttar Pradesh
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delivered damaged and missing item in consignment

Address:Gorakhpur, Uttar Pradesh, 273008
Website:Pytm

I have ordered Product no [protected] by pytm and I have received at yesterday, the product which I ordered is being damage and some item missing, i have already requested for refund, some of the issue which I have to resolve please contact me bz your toll free number not respond, this is very disappointing to me, please contact me [protected]...
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kamlesh0103
from Delhi, Delhi
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refund of money refunded by irctc on cancellation of ticket

Address:New Delhi, Delhi, 110023
Website:[email protected]

Pnr: [protected] transaction id: [protected]

Rfnd amt status settlementid actual refund date bank rfnd txn id
2150.0 refunded [protected] 06-jul-2017 74766517187726871271935

Transaction id: [protected]

Rfnd amt status settlementid actual refund date bank rfnd txn id
560.0 refunded [protected] 08-jul-2017 74766517189726991037008
* above money was refunded to...
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R
rsksuganya
from Chandigarh, Chandigarh
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refund not received more than 20 days

Address:607106
Website:paytm.com

I was recharged on june 25 2017. the recharge was failed but still i do not receive my refund amount.if i call to the customer care execute means they said simply it will refund.but the amount not refunded...
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Raju Jangam
from Hyderabad, Telangana
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money deducted in my bank account

Address:Warangal, Andhra Pradesh, 506002

Dear sir,
My name is raju iam living in warangal (Telangana state)
In my account 2 times money debited rs.1100/ date:[protected] msg is by debite card otphpg[protected] and another transction on[protected] by msg is othpg[protected] iam not purchase in any item in pay-tm.
What was the reason sir.
Please help in this regard.

Thanks,
Raju
Warangal
Telangana state.
Ph.[protected]...
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Gaurav Bordoloi
from Ingraj Bazar, West Bengal
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wrong product delivered and customer care not responding

Address:Chandrapur, Maharashtra, 713209
Website:www.paytm.com

I ordered an intel core i5 7500 processor on 8th july and on 17 july i got the order but the order was i5 7400. I tried to contact paytm around 5 times but all they responding to contact paytm mall care. I contacted paytm mall care 3 times but they put me on gold for more than 12 minutes in every call. Now what can i do. I want my real product. And the product they sold me that is non returnable....
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A
adityas1
from Noida, Uttar Pradesh
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issue with paytm for refund related

Address:Ghaziabad, Uttar Pradesh, 201201
Website:Paytm.com

Dear team, i am facing issue in my paytm account.
I have booked train tickets through paytm but later i came to know, that the train (Nauchandi express) is cancelled on said dates & i want to cancel the tickets. But when i was trying to cancel the tickets it is not showing error which was already shared with your team & also i was also not able to cancel the tickets. Then i have written the mail to paytm & spoken with call center agent,...
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A
Aiswarya Gunturu
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transaction to defraud

Address:411057

Hello,

Recently i got a call from one person telling that i am selected for ashok leyland company and i need to pay 8650 security deposit, and has taken 8650 from me through paytm.. After that i came to know he is fraud... Can i retake that money which i transferred. Please help me. Below is the transaction number
Paytm cash txn id [protected]
Paytm cash txn id [protected]

Please revert back the...
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U
upadhyay_div
from Coimbatore, Tamil Nadu
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complaint for the fraud by the executive named deepak

Address:Gautam Buddh Nagar, Uttar Pradesh, 324010
Website:Paytm

I have been cheated by paytm by saying buy anything of worth ₹3k and you will get sony led 32" along with the product.. So i payed the money to the number given in attached file.. Now there is no respond from the numbers by which they have called me. Those numbers are [protected] and [protected]. Please respond to my complaint. My email id is [protected]@gmail.com...
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