PayTM Mobile Solutions Complaints & Reviews

Sir hamne[protected] ko irctc par ticket book ki thi or payment paytm k dwara oriyentel bank of comerse ke debit card se ki thi to sir network slow hone k karan transaction fail ho gaya or ticket bhi book nahi hui balance bhi 4600 rs debit ho gaya paytm ki transaction id to mujhe prapat nahi hui na hi irctc ki par bank ki transaction id[protected] h pleese my help and refund my payment

On 15 july money stolen/phishing from my paytm wallet to mob no [protected]. Later after complaining to paytm got information that all money transferred to idfc bank a/c no [protected], ifsc idfb 0041322 nick name hxjdj. Pl link this telephone no and account holder. This guy is fraud n calls from no [protected] and has called all my contacts in same manner. Pl help to nab this fraud,. He has transferred rs 5000, rs 5000 and rs 3846 on 15/7/2017. Ii have all evidences. Pl help before he robs others.

After tried so many times.. I got a touch somehow to the paytm customer care on call but as i expected that person mislead me by saying that you will get a revert mail that will solve your problem right now or within a day. But i didn't get any kind of response towards your side. That is too bad thing.

On 5th july 2017, i tried to pay my shopping bill in big bazaar via paytm wallet. That time my wallet balance was around 300/- when i tried to pay via paytm wallet i found that my transaction got failed so my wallet balance should be same as previous obviously. But i got my paytm wallet empty that was totally beyond my expections. When i found that my transaction got failed in paytm wallet. I paid my bill via by sbi debit card. That became successful at the same time. But i got my wallet empty that should not be happen because it was showing as transaction failed so how my wallet balance got empty.

I am sending screenshots of my bank successful transaction and paytm failure transaction. So consider it instantly and pay me back my amount that i lost just because of paytm poor system and irresponsible customer care executives.

I was booked finaux bluetooth device on 01.07.2017 & delivered me on 17. O4. 2017 & my order no. Is [protected]. But this product is missing aux pin. So i want to return this product as soon as possible. And, i am continuing trying to contact with paytm support through telephonic but when i have put my order id then reply me that your id is wrong. Seller not shows return topic on order detail in my profile section as given in product description.
So, pls return back that product & give me my money through wallet or my account.
Thanks vinod kumar
[protected].

Ive made a flight reservation thru paytm website from vijayawada to hyderabad for true jet airlines. Later on ive got confirmation from airlines that the flight has been cancelled and the refund has been initiated. When ive enquired the same from paytm support by raising a ticket they said that they will look into. It has been a month but no response. When i keep on calling to custoner support even for an hour it always says all executives are busy in attending other calls. Your call is important to us. Please hold on

I recharged my account with 399/- on my jio number +91-[protected]. My order number was # [protected]. Under this promotion i was offered a cashback of 100 rs. After the 72 hours of the recharge.
Now, it's been 72 hours and i haven't received any cashback from your end. I entered the promotional code at the time of registering in that account.
And this is not the first time i am facing this problem i have faced the same problem for 7-8 times. But now i want my cashback and i want it at any cost.
No matter what.
I am ready to copy paste a 1000 times till i don't get my cashback.
Give me my 100 rs. Cashback.
Stop using cheap tricks and tactics. No more silence.
My paytm mobile number : +91-[protected]

I was booked a memory card 64gb on 13.07.2017 & delivered me on 17.04.2017 & my order no. Is [protected]. But this product is crupted & damaged & not working. So i want to return this product as soon as possible. And, i m continuing trying to contact with paytm support through telephonic but when i have put my order id then reply me that your id is wrong.
So, pls return back that product & give me my money through wallet or my account.
Thanks
Mithun agarwal
[protected]

I purchased a iphone from paytm.com on 30 june 2017. And the product was not in good condition and the charger has been missing... And i register the complain on paytm support on 1 july and day before tomorrow they told me that the replacement policy is of 10 days. But that was not my mistake because i register my complaint earlier and paytm took 19 days so that was not my fault. I want replacement and they gave me refund i doesnt want refund because i did insurance of my phone worth rs.3000
Now they are not helping me
Product name: apple iphone 6s 32 gb gold
Order no:order [protected]
My name is vikas gupta and i live in delhi

Encl:iphone invoive screenshot

I had ordered online pizza from dominos on 15/07/2017. There was offer of 50% cash back if payment is made through paytm. Therefore, i awailed said offer and paid rs.655/- by using my paytm account. However, after two working days, they credited rs.5/- cash back in my paytm account. When i asked them as to how you calculate rs.5/- cash back on rs.655/-. Then they answered there was cash back of rs.5 to 50. Therefore, we gave you rs.5 cash back.

It shows that, paytm is giving misleading offers and cheating to consumer.

I got a call on 18th july afternoon by around 1pm stating that the sbi cards are being changed for all the customers and new card are being given to the customers with new format. So i believed and gave them the otp. I got a message as below once the otp was provided.
Rs.7, 889.00 was spent on your sbi card no. Ending xx7203 at paytm mobile solutions on 18 jul 17. Remaining credit limit: rs.48, 870.84."

So when i checked the sbi card transaction status, i can see its pending with merchant to be submitted.
So i want to block this transaction.

Below the number from which i got a call: +91 [protected].
Please have a look into this asap and let me know the next steps we can follow for getting back the transacted amount if possible.

Below the message i received from them after transacting.
"rs.7, 889.00 was spent on your sbi card no. Ending xx7203 at paytm mobile solutions on 18 jul 17. Remaining credit limit: rs.48, 870.84."

Sir i am purchasing a sony xperia m5 mobile in paytm site. Purchase order no. [protected] this phone is old and i am trying more to more time return and replacement but me soing site is error this time. This phone not working any similar work in india. Tray to sony service center but he said this mobile is singapore product i am not help you. I am trying phone and sms in paytm mall care they are no any response me i am very sad. I am investment 21990 amount. So please sir help me quickly this regarding.

Hi,

I've found a fraud transaction yesterday evening of about 9000 rupees in my credit card it was paid for paytm mobile solutions company.. Since we gave the card number as it was mentioned that this was the call from the bank. As soon as i found it was fraud and i requested the bank to block the card. Kindly help me with this. Since i want the transaction to be cancelled.

Recently i had purchased a suzuki access and paid the down payment of 20, 500 for which i was suppose to receive a cashback of 2500 which i have not received its been 5 days and as per paytm its suppose to reflect within 24 hours. I have been trying to call, send mails, online chats but only answer i have received is "it will happen just keep waiting"

My cash back is failure order no #[protected] of yamaha FZS
PayTM for Order # cash[protected]

kindly return my cash bake as soon as possible amount 2000/- rs

I ordered apple iphone from paytm order no ([protected]) worth inr 72747 after few minutes i cancelled the order but for that after being 48 hours still i didnt received any refund
I contacted to paytm from there they only tell that we have refunded your fund but my bank saying there is no refund from paytm for that my bank said ask them for arn number soo that we can track that order but they are no giving the arn number for that i had mailed them for 20-25 times call them 15+ times but the reply from paytm was same that we will give u arn asap but after 48 hours as per their policy they still didnt giving the arn number i m very worried because the fund is not small its inr 72747
Kindly please help me over this

My name is himanshu singh and i paid rs.336 for the purchase of some medicine from apollo pharmacy, my money from paytm wallet has been deducted but apollo chemist didn't received money, i also made a call to paytm customer care and they told me that from our side money has been paid properly, but apollo chemist didn't received money, so, if paytm gonna cheat us like this then why are we going to use paytm in future and stop others too. Fraud company like this doesn't need to be persist in this world, maybe paytm has just started to cheat but it must be stopped before it's too late.

Date of incident -17/07/2017
Fraud persons mobile no - [protected]
This per son call me and and debit my bank account by fraud throuhg paytm
So i am requiesting you please help me and return my account. Details are given below.

Txn date value
Date
Description ref no./cheque
No.
Debit credit balance
17 jul 2017 17 jul 2017 by debit card-othpg 234252
Ptm*one97
Communicationoida-
3, 000.00 12, 519.18
17 jul 2017 17 jul 2017 by debit card-othpg 411392
One97 communications
Lnoida-
3, 000.00 9, 519.18
17 jul 2017 17 jul 2017 by debit card-othpg 239066
Ptm*one97
Communicationoida-
3, 000.00 6, 519.18
17 jul 2017 17 jul 2017 by debit card-othpg 412359
One97 communications
Lnoida-
3, 000.00 3, 519.18
17 jul 2017 17 jul 2017 by debit card-othpg 412578
One97 communic

I purchased asus laptop from paytm, order id: [protected] on 24/6/17. I received it on 6/7/17 and reported on same day that the laptop was defective and its battery doesn't work. As it was in 10 days replacement policy, they waited me for 9 days and on 14/7/17 told me it was not in stock so they will refund me.

Three days later on 17/7/17 they reject my return request, saying my laptop is in 2 years warranty period so get it serviced.

This resolution is totally unacceptable. If paytm policy doesn't say that on receiving defective piece i have to get it serviced. Policy says:

"seller will replace product within 10 days from date of delivery only if, i.) damaged/defective product is delivered or ii.) wrong product is delivered."

I request paytm to kindly follow their own policy and give me refund of the product.

I order one clothing product which was cancelled by paytm itself after transaction. They refund money to bank payment. I mentioned it was closed account so don't send to it. However they did that. I contacted bank employee they said they won't accept any money for closed account. Still paytm not responding about my refund issue closing my tickets of complaints. Not giving money back.

I have ordered denver superman strength & power deo and get batman deo free (B2g1) which got cancelled automatically. Paytm said to refund the amount but did not get credit yet. This is the worst experience in online shopping i ever have. I have heard that paytm never refunds the amount if the order get cancelled by you. So kindly see the issue and return the paid amount to my paytm wallet. { order id : [protected] }