Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 367

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Birendra Panda
from Hojai, Assam
Jun 27, 2017
Report
Copy

I have recharged mobile, dish tv and paid electri bill through paytem but no money was add as per you offer so what to do more to get the benifit of the offer i have done many trascation through my paytem account but nothing has been add though many offer for recharge has been shown in the account itself further it is mandatory to make a kyc for any trassaction
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Apurwa singhal
    from Zamania, Uttar Pradesh
    Jun 27, 2017
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: www.paytm.com

    Worst service really !
    statement showing processing, money has been debited from my account but recharge not done.
    This is really not acceptable they promise for best services but don't even have any customer complaint no. or any section provided in paytm to submit any query
    No one to see problems of customers .

    I want my money back it has been long time since I did my recharge
    My transaction id [protected]
    This was for last time I used this paytm definitely.
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      dstrivedi
      from Ahmedabad, Gujarat
      Jun 27, 2017
      Report
      Copy

      I have paid rs.150/- towards my postpaid cell connection [protected] via paytm of my another connection [protected]. Its tr. Id:[protected] and paytm order no: #[protected] on 04-06-17 @ 4.36 p. M. But when i inquired with vodafone this payment has not been credited against my above outstanding of cell:[protected]

      So pl transfer the amount to vodafone for my postpaid connection
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rama Parihar
        from Jaipur, Rajasthan
        Jun 27, 2017
        Report
        Copy

        Address: Jaipur, Rajasthan, 302020

        Dear sir / mam,

        Good evening
        I will beg to say mr. Ratnesh kumar s/o suraj ray live from jaipur raj.
        Sir, i will sent to some money in my account than a/c no last digit is not to match not to be conform my name name & add. So please i will complent the customer care complent no is[protected]. Give the service center no. I will meet on bank of india branch not to solution in my prolems.
        Pl z meet on paytm head office i will go the jaipur paytm office than not to any suggestion.

        So please solution the my problems.

        Thanks with regds
        Ratnesh kumar
        Jaipur raj.
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajesh K Sharma
          from Jammu, Jammu and Kashmir
          Jun 27, 2017
          Report
          Copy

          Address: 180001
          Website: Paytm mobile app for online digital transactions

          Sir,

          I made a mobile recharge through paytm mobile app on 24.06.2017 at 7.32 am of rs.30.00 for which i received a message that your mobile has been recharged by rs.30.00 but rs.19030.00 was deducted from my saving account. Rs.19000.00 was extra debited to my account which is not reversed to my account i contacted the paytm representative on contact no.[protected] & email id [protected]@paytm.com. The representatives of paytm ghaziabad/dadri uttar pradesh they told me that tour package to kerala has been book on my name which i have not done and the payment has been deducted from my j&k bank saving account fraudulently. I also received a phone call from mobile no.+91 [protected] from cool home travel agency who told me that a tour package has been booked on my name through paytm i asked him to cancel the package he refused to do so saying that only paytm can cancel the tour because until the tour is completed paytm do not make the payment i told all this to paytm officials on 27.06.2017
          And refused saying that the payment amounting to rs.19000.00 cannot be refunded. I want to know the credibilty of this app which is befooling the public and stealing the hard earned money from bank accounts linked to paytm app. I request to check and get my money refunded back.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Divze
            from Gharaunda, Haryana
            Jun 27, 2017
            Report
            Copy

            Address: 133001
            Website: PAYTM

            Hello sir,

            I am facing problem in transfering money from my paytm account to any other mobile nd account and even in my account so, kindly please revert with solution that how i can use that amount because its urgent need that amount. Kindly please revert as soon as possible because i want to use that money in urgent basis.

            Thanking you.

            Yours faithfully
            Divya
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jvrskumar
              from Tanuku, Andhra Pradesh
              Jun 27, 2017
              Report
              Copy

              Address: 521225
              Website: www.paytm.com

              I ordered fidget spinner on[protected], then I received empty pouch of spinner on[protected].
              Tracking no:[protected]
              Order no: [protected]

              Please solve my issue as soon as possible
              +2 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Apurwa singhal
                from Zamania, Uttar Pradesh
                Jun 27, 2017
                Report
                Copy

                Website: Paytm.com

                Hi,
                My order id is [protected] paytm statement showing pending since long time. Money got deducted from my account but recharge not done. They don't even have any proper contact no. For resolution of problems of the customers

                Really very bad service of paytm.

                Kindly either transfer the money in wallet or cancel the order
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bharat dodiya
                  from Amli, Dadra and Nagar Haveli
                  Jun 27, 2017
                  Report
                  Copy

                  Address: Ahmedabad, Gujarat, +91
                  Website: [email protected]

                  Yasterday I was pay bill airtel by mistake of rong no. [protected]. Ru. 500
                  My right no. IS [protected]
                  Details of below
                  Order no. [protected]
                  Date. 26/6/2017
                  Time.10.01pm
                  Please give me money back in my a/c as soon as possible
                  With regard
                  Bharat dodiya
                  MO. [protected]
                  Email Parth. [protected]@gmail.com
                  Jun 27, 2017
                  Updated by Bharat dodiya
                  Yasterday I was pay bill airtel by mistake of rong no. [protected]. Ru. 500
                  My right no. IS [protected]
                  Details of below
                  Order no. [protected]
                  Date. 26/6/2017
                  Time.10.01pm
                  Please give me money back in my a/c as soon as possible
                  With regard
                  Bharat dodiya
                  MO. [protected]
                  Email Parth. [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sekarviji
                    from Chennai, Tamil Nadu
                    Jun 26, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi
                    Website: paytm

                    I have recharged videcond2h for rs.205 on 24.6.17 in order no [protected] and selected dubai package wrongly for rs 28999 and my account debited 29204. Immediately i cancel theorder [protected] and rs 205 has been refunded to paytm ac. But rs28999 has not be refunded. Pl cancel my deal and refund. For the past three days i have mailed paaytm care. No response. Different types solutions received frompaytmcare. So please make arrangements to refund the amount to paytm wallet. I will use for paytm purpose. Muniappan [protected] mail id [protected]@gmail.com
                    Jun 22, 2017
                    amoldarewar's response
                    I asked thereafter credit card customer care of axis bank, they did not give me any response and I have no any option other because there increases interest on rs 4000 day by day. Before this i have also launched complaint 3 to 4 times In Axis Bank, Jalna, Maharashtra in Credit card department bt nothing happened.
                    Before 4 months ago I just download paytm. and then uninstall. after that on March 16 from my accounts axis bank credit card Rs. 4000 deducted from my account by paytm from axis credit card without any shopping.
                    I want cancle my ticket a My Order No.[protected] And My Mobile No. [protected]
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sanguine pollyanna
                      from Meerut, Uttar Pradesh
                      Jun 26, 2017
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
                      Website: paytm.com

                      Today i recharged my bsnl no. Using paytm. It was 37 rs special recharge to extend validity of my sim. Amount has been deducted from my account and paytm shows "paytm has not received the payment confirmation from your bank" and ask me to check after 4 hr. It' been nearly 10 hr and paytm shows recharge is under process. I called my bank and they said they have already gave access to paytm it's they who are delaying. I recharged my sim from a store then because my sim didn't work without this recharge and now i don't need that recharge and i want cancel my order. I gave many massages to paytm and they sent me same reply again and again and didn't cancel my order.

                      Long story short i want my money back. Why should i pay for their late services.

                      Paytm care (Reference no.:[protected]
                      [protected]

                      Issue with mobile recharge {paytm care (Reference no.: 32386683)} - Comment #2771397 - Image #0
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        ishan grover
                        from Delhi, Delhi
                        Jun 26, 2017
                        Report
                        Copy

                        Address: 110092

                        Dear sir/ mam
                        I was made purchase through paytm at big bazar as on 16/06/2017 of rupees 1258.96 on which payback amount of rupees 58.96 is applicable. Which transaction no is[protected] and wallet transaction id is [protected]
                        But still i am not received any payback amount in my account
                        Please verify the details and provide me my money in my paytm wallet.
                        Ishan grover
                        My user id is [protected]
                        Dear Ishan,

                        Regret the inconvenience caused. Kindly share your contact number and the store details at [protected]@futuregroup.in so that I can take it up with the team.

                        Regards,
                        Priya
                        Future Group
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gajay881
                          from Delhi, Delhi
                          Jun 26, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110092
                          Website: paytm

                          I have oreder on paytm ambrane we-11 wireless earphone. and i received my order than i have receive used, damaged, and duplicate/unbranded product. my order id is [protected].
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Revika masih
                            from Delhi, Delhi
                            Jun 26, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi
                            Website: Www.paytm.com

                            We booked bus from nainital to delhi which takes about 9 hours and ordered luxurious bus though we were provided small bus which was not even comfortable for sitting.
                            We have raised same with payment though they are not willing to do anything about it. Our whole journey was nightmare and driver was so careless that he would have run a bus on one man. How can a service provider be so careless towards their customers life and these travel provided charge for a luxury bus and only provide mini bus just to maximise their profit and paytm is supporting these people by not doing anything.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akshi93
                              from Rewari, Haryana
                              Jun 26, 2017
                              Report
                              Copy

                              Hi,

                              On saturday 24th june, i placed an order for himalaya product of rs. 351.47 from their app and made the payment using paytm. The amount got deducted from my bank account and i even got confirmation sms from paytm for the order id - 570954 but i didn't got any confirmation from himalaya so i tried to reach paytm in order to know the status of the order but it's telling me that this order id is invalid. Now i have no idea whose mistake it is and where exactly my order is stuck. Please help me with this.
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                from Hyderabad, Telangana
                                Jun 26, 2017
                                Report
                                Copy

                                Address: Raigad, Maharashtra, 410206
                                Website: UTS

                                Please check hdfc transaction done to uts rwallet on 22-jun-2014

                                Reference no.[protected] and[protected]

                                One one payment of rs. 900/- is done. Remaining one payment is pending.

                                Please check and revert on priority.

                                Otherwise please provide me contact details of higher authority.

                                Regards,
                                Ujjwala
                                [protected]
                                +2 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aaryan jain
                                  from Mumbai, Maharashtra
                                  Jun 26, 2017
                                  Report
                                  Copy

                                  Address: Thane, Maharashtra, 401107
                                  Website: paytm

                                  I had placed an order of mobile-gionee a1 which i recieved but not the cashback. I had ordered that mobile just because of cashback which was of 2400 rupees. There it was clearly mentioned that after 24 hours of transaction, your cashback will be automatically generated to your "paytm" account. The mobile cost was 17097, on which i claimed the offer of cashback 2500 which will be 14600 final price. Before also i have placed a complaint but there was no reply from paytm. And this should not be the service to do with the customers.
                                  So please look into the matter as soon as possible.
                                  Jun 19, 2017
                                  jatin dutt's response
                                  Wrong number recharge refund my payment
                                  Wrong ni recharge
                                  Pay tym is such a cheating app I never ever seen yet
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yatin17
                                    from Delhi, Delhi
                                    Jun 26, 2017
                                    Report
                                    Copy

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
                                    Website: paytm.com

                                    I orderer product from pytm not only they delivered wrong product but not taking back. Issue was kept open and even when called to[protected] they disconnected it after 1 hour. Order no. [protected] and open issue number 32130961
                                    These company only focus on cheating for profit from hard earned people money.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Parag Bhargava
                                      from Barhiya, Bihar
                                      Jun 26, 2017
                                      Report
                                      Copy

                                      Address: Jaipur, Rajasthan, 302012
                                      Website: Pay tm

                                      My complain is not received amount 700 my wallet cust Id [protected] date 28 may few day complain I customer care
                                      +1 photos
                                      Jun 26, 2017
                                      Updated by Parag Bhargava
                                      Any
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sidharth Batra
                                        from Surat, Gujarat
                                        Jun 26, 2017
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: Www.Paytm.com

                                        Cash refund
                                        Dear sir,

                                        I booked a movie ticket through pay tm they deducted the money but couldn't confirm the tickets, my order no:-[protected], dated: 03/05/2017 through my karur vysya bank debit card, rs 140/- was deducted but the order failed due to pay tm mistake. I have sent complaint to customer care but they are only replying through automated mail, no refund has been deposited in my bank account or paytm wallet. So my humble request u to take necessary action
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit