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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 368

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A
aaryan jain
from Mumbai, Maharashtra
Jun 26, 2017
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Address: Thane, Maharashtra, 401107
Website: paytm

I had placed an order of mobile-gionee a1 which i recieved but not the cashback. I had ordered that mobile just because of cashback which was of 2400 rupees. There it was clearly mentioned that after 24 hours of transaction, your cashback will be automatically generated to your "paytm" account. The mobile cost was 17097, on which i claimed the offer of cashback 2500 which will be 14600 final price. Before also i have placed a complaint but there was no reply from paytm. And this should not be the service to do with the customers.
So please look into the matter as soon as possible.
Jun 19, 2017
jatin dutt's response
Wrong number recharge refund my payment
Wrong ni recharge
Pay tym is such a cheating app I never ever seen yet
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    Yatin17
    from Delhi, Delhi
    Jun 26, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
    Website: paytm.com

    I orderer product from pytm not only they delivered wrong product but not taking back. Issue was kept open and even when called to[protected] they disconnected it after 1 hour. Order no. [protected] and open issue number 32130961
    These company only focus on cheating for profit from hard earned people money.
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      Parag Bhargava
      from Barhiya, Bihar
      Jun 26, 2017
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      Address: Jaipur, Rajasthan, 302012
      Website: Pay tm

      My complain is not received amount 700 my wallet cust Id [protected] date 28 may few day complain I customer care
      Jun 26, 2017
      Updated by Parag Bhargava
      Any
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        S
        Sidharth Batra
        from Surat, Gujarat
        Jun 26, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Www.Paytm.com

        Cash refund
        Dear sir,

        I booked a movie ticket through pay tm they deducted the money but couldn't confirm the tickets, my order no:-[protected], dated: 03/05/2017 through my karur vysya bank debit card, rs 140/- was deducted but the order failed due to pay tm mistake. I have sent complaint to customer care but they are only replying through automated mail, no refund has been deposited in my bank account or paytm wallet. So my humble request u to take necessary action
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          S
          Shikha goyal 1
          Jun 26, 2017
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          Address: Bangalore, Karnataka, 560037
          Website: Paytm

          I ordered fisher price rocker on 19 june through paytm with order id [protected] n recieved on 21 june... But packing was not proper n i recieved wrong product.. So i requested return n sended mail n images also... But they delayed it saying it vl b resolved very soon n tdy they rejected without any valid reason... Plz resolve it soon n i want refund of my money
          Jun 29, 2017
          Updated by Shikha goyal 1
          Hi this is shikha goyal .. i ordered fisher price rocker from paytm..through my registered no [protected] on 19 june..n my order no is [protected]..i got wrong product on 21 june in teared brown paper...so i requested return...but they keep it delaying for 5 days saying that very soon vl pick up then they rejected return saying that u abused d return policy...its 2 time i requested 4 return...how they can do this ...u can check account details ...n plz solve it fast as i m frustrated now with this experience...i need my money wch is 5999 rps to pay bills ..plz help me in getting it
          Jun 29, 2017
          Updated by Shikha goyal 1
          I ordered fisher price rocker with order id [protected] on 19 june from my registered no..but i got some other product.on 21 june n packing was not proper. so i requested 4 return ..many days i mailed n they say it vl b sorted veryquickly..but tdy they rejected without any valid reason..i want refund of my money.plz solve it very fast..
          Jun 29, 2017
          Updated by Shikha goyal 1
          Watz d update...still no action
          I have purchase fastrack reflex watch.
          invoice date. 17/6/17.
          sold by. shriji krupa phones.
          bill no- 610625/2017-18/59

          I am unable to pair this watch,
          no one is answering.

          i would be force to register my complain to grahak suraksha if now resolve.
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            R
            Rajtech
            from New Delhi, Delhi
            Jun 25, 2017
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            Address: 600053

            Bought a computer accessory and it turned down to be defective. Lodged a return request and the company asked for frivolous documents and they were trying to delay the pickup and subsequent refund of the amount paid. Paytm is a fraud eportal don't fall prey. Avoid buying anything from them. The ticket raised for return is 32210778.
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              R
              Rachita Sonkar
              from Indore, Madhya Pradesh
              Jun 25, 2017
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              Address: Jabalpur, Madhya Pradesh, 482005
              Website: Paytm

              On 15 june i paid electricity bill of rs 2236 using paytm the order was successful and money deducted from my account but today when again msg came of electricity bill of rs 2236 is due to pay now what to do plz refund my money back order no. Is [protected] plz resolve it i trusted this app that's why i used this but if this type of cheat happens i never use this and suggest other also to not to use this jio app is more effective than other if any amt dectud they refund within 24 hours
              I purchase shoes but payment is not done but amount will be deducted Rs 600 please refund I contact bank
              Bank did not take responsibility so foult is paytm this is my contact no.[protected]
              Paytm mobile no. Is same please refund amount soon amount will deducted Rs 600 date of 14/06/2017
              My mobile no [protected] a few month ago i put approximately 300/-rs in paytm ac i use some amount for recharge etc. My phone was format and all data and software was currupt. at that I have near about 80/- rs in my paytm account. when i again install paytm the balance was zero. please give me my balace back

              please coporate me
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                S
                Saransh Arora
                from Murwara, Madhya Pradesh
                Jun 25, 2017
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                Address: Ujjain, Madhya Pradesh, 456010

                When i try to book movie ticket through paytm wallet. No option is shown it only shows through debit card or credit card.
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                  S
                  sbmbansal
                  from Patna, Bihar
                  Jun 25, 2017
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                  Address: 122105

                  I have order a mobile phone my order no is [protected] balance is deducted but order failed order date is 21 april 2017 i have call to paytm hundreds of times but they have no solution they told we have not receive the payment and told to your bank and bank says bank gave money to paytm i do not get any solutions about thos matter paytm cheats every costumers
                  Shubham bansal
                  Sir/ madem
                  mene paytm parter paytm kyc shop ke liye apply kiya tha lekin abhi tak koi aapke taraf se koi replay nahi aaya hai

                  mobile - [protected]
                  e-mail - bhoopendra.[protected]@gmail.Com
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                    A
                    adesh singla
                    from Delhi, Delhi
                    Jun 25, 2017
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                    Address: 151505

                    On 5th june, i have ordered harpic powerplus orange 1 (Ltr) + lizol neem 200ml (Pack of 2). Order no - [protected].
                    I received only one bottle of harpic.
                    Missing products - 1 bottle of harpic and 2 bottle of lizol.

                    On the same day i have raised complaint[protected]. I received acknowledge mail. I have already replied all the answer and share pics of products which i received. After that i am keep on following from so many days. But did not received any response.
                    Its really irritating and poor behavior.

                    Please help me to resolve my issue asap.
                    Feel free to contact me @ [protected]
                    I did recharge for mobile number [protected] & [protected] both for 50rs
                    I have returned the product with order id [protected] but did not get full amount back.only half amount was credited into account.I am providing mini statement of bank account and status of order as well. Please give me refund
                    Hi
                    I transferred 1500 rs to a third-party​ person.but unfortunately the person was fraud person.he didn't gave my money back.nor the product.i contacted the paytm.but no response came.please help
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                      S
                      shanmukha123
                      from Hyderabad, Telangana
                      Jun 25, 2017
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                      Address: Nagpur, Maharashtra

                      Sir he kept iphone 5s in olx and said that ill delivary u r product as soon as possible its abot nearly 10 days completed... Now he even not lifting the phone he took 5000 rupees
                      Jun 25, 2017
                      Updated by shanmukha123
                      and finally he tried to hack my paytm account also sir
                      Dear OLX User,

                      We sincerely apologize for the inconvenience caused to you.

                      We would request you to elaborate your concern to [protected]@olx.in along with the adequate proofs such as

                      - Transaction receipt if any advance payment was done.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us in taking an immediate action against this user.

                      Our endeavor is always to give our Users a positive and healthy experience whenever they use OLX. Being a part of the society we always want our users to give their inputs to make OLX an even better platform.

                      Regards,
                      OLX India
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                        S
                        Shahnawaj Khan5
                        from Pune, Maharashtra
                        Jun 25, 2017
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                        Address: 411013

                        I have order a wrangler jeans, earlier u had to replace it because the size sent to me wss something different... Once i received the replaced product it was not wrangler at all the product quality was worst you can have those jeans in 400 bucks in your street... After disappointment of the product i requested to return the product but refunded amount is null there... They are not giving any refund... I have issued a query with customer care, after sending almost 10 mails i got one reply and they said that they will replace the product no refund will be provided... And i must say the customer support number ending with 888 sucks... They will keep you on hold even after 20 mins saying that they are experiencing huge traffic despite you call them midnight or early morning... I request everyone don't go with paytm... My and my friends already decided never to use paytm again... Their customer service sucks
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                          sridharan raman
                          from Coimbatore, Tamil Nadu
                          Jun 24, 2017
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                          Address: Coimbatore, Tamil Nadu, 641402
                          Website: Paytm

                          I used paytm services for booking zoom car on 16 Jun 17 and got a refund to paytm wallet of Rs. 4616.With reference to Pay tm refund Order ID ljlb1uuvt and ICICI reference number 74766517167723617719768 on 16 Jun 17, the money was supposed to be refunded but till date the money has not been credited to my account. Please clarify
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                            Pmnnaik
                            from Tanuku, Andhra Pradesh
                            Jun 24, 2017
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                            Address: 600037
                            Website: Paytm

                            My name is pramod naik. While recharging for rs 51 for jio no [protected] the deal coupon was erroneously selected for malaysia 4 days and 3 days package and an amount of rs 17622 was deducted from my icici bank account. Order no [protected]. Dc transaction id[protected]. I want my money back. The customer care solution provider no is pathetic. Despite repeated calls to customer care executive, nobody helped me in considering my problem on priority and alternate no was given, which was not active /non existing. I kindly request you to refund my amount rs 17622 in my bank account at the earliest. [protected]@gmail.com
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                              H
                              Hari033
                              from Hyderabad, Telangana
                              Jun 24, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500008
                              Website: paytm.com

                              Paytm customer support team are not helping. They keep me holding asking so many questions and afterwords transfer call to concerned department from where I couldn't even guess when they will wake up and answer my call. I waited for 30 minutes on hold but no one responded regarding the cancellation of an order and refund. Not given proper solution for the query.

                              I want to cancel the order of Reebok shoe with id:- [protected]


                              Regards,
                              Hari
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                                S
                                Shreelatha Balike
                                from Bengaluru, Karnataka
                                Jun 24, 2017
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                                Address: 560085
                                Website: Club factory

                                Hi
                                On date 23 june 2017 i ordered worth 2237.97 on club factory mobile app

                                The amount got deducted from my hdfc bank account
                                Narration[protected]ccapaytmcom
                                Check/reference no.[protected]

                                But i got transaction error

                                Amount has not been received by club factory

                                No order created

                                I need money re-funded

                                Thanks
                                Shreelatha
                                [protected]
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                                  VivekJN
                                  from Noida, Uttar Pradesh
                                  Jun 24, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: paytm.com

                                  I was the victim of a fraudulent transaction on my paytm account. Some one has used my account to buy a gift card!! I have been writing to the customer care email incessantly, only to receive the same worthless canned responses. They have quoted an email address and a phone number neither of which are mine, these can be validated as the same are on record with them.
                                  Any customer service team worth a dime, would have first looked at the customer history and would have modeled its response appropriately. A customer who has been spending extensively including buying air tickets, is being treated this shabbily, forget about a personal call to apologize
                                  It is apparent that paytm actually has no intention to do anything. I have lost complete faith in paytm, this is a 1000 rs transaction, but it will translate to tens of thousands of lost business from me, my family, friends and entire social network. Seems like a penny wise pound foolish that the customer service works on.
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                                    monika thapar
                                    from New Delhi, Delhi
                                    Jun 24, 2017
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                                    Address: New Delhi, Delhi, 110052
                                    Website: [email protected]

                                    My bank ANDHRA BANK transction on 21.06.2017 about 6.00 pm for Rs. 6000/- ( Six thousand) transffed to PAYTM . as per the response bank transction of Rs 6000/- debit card ending 0867 but paytm transction failled. Please added Rs. 6000/- in paytm.

                                    Mr. Virender Garg
                                    Ph : [protected]
                                    Thanks...
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                                      John Sampla
                                      from Katra, Jammu and Kashmir
                                      Jun 24, 2017
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                                      Address: Jalandhar, Punjab, 144024

                                      I had order for it and i paid 1573 for this bottle
                                      And now m waitiing for this
                                      Plz tell me about this
                                      #[protected]. Paytm order
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                                        Shruthi Talwai
                                        from Indore, Madhya Pradesh
                                        Jun 24, 2017
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                                        Address: Pune, Maharashtra, 411045
                                        Website: paytm.com

                                        Recharge done and transaction happened of Rs 435 for D2H videocon successfully but still its not working and very poor service by paytm or pay me back in paytm wallet
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