PayTM Mobile Solutions Complaints & Reviews

Hi paytym,

You guys have taken my 500 rupess, i really do know who has used it you guys just took the money now you are saying that you will not refund it back, first think i didnt do the transcation only and my 800 rupees got vanished, when i see my history it shows you guys have used it for the some stupid movie cash back, and for tv, and i called ccare, mr vikas was vey high in voice he didnt even talk to me properly and didnt even gave proper resolution.
Being a good user of paytym i have lost 800 rupess this is how you guys tyou cheat customer, i will never use, and in case i dont get my refund back iw ill be gpoing farward and i have also wrote this on fb twitter everyhwher, i guess we hsould strart using mobiwik.

I need my refund of 800 rupess.

Swapna [protected]

Ajmer vidhut vitran nigam limited ajmer ke 3 bill 8 may 2017 ko 10.00 am ko paytm dwara jma kiye gye 3 bill ka amount somthing 4000 the aur payment account se less ho gya pr abhi jo electricty bill aaya usme phle bill ka bugtan pennding show ho rha h

Please provied me detail

Transaction id=[protected]
Pnr no=[protected]
Cancellation id/refund id=[protected]
Transaction date=09- jun 2017
Refund date=11-jun 2017
Irctc is showing that it refunded the money to paytmsdk.
But paytmsdk have not refunded that money to my bank account i, e. Indian overseas bank.
Please do something. It's almost more than 12 days, but i have not received the amount back in my bank account.

Actually i recharged with 40 for telenor. I have ordered win free rs.1 lakh cash back. But i got rs.20 personal accident in
Personal accident insurance - icici lombard general insurance co. Ltd. I didnot order it. I dont want any more this offer. Please cancel it and refund my amount as early as possible. Else i will delete my all relatives paytm mobile wallett accounts. This is not a blackmail.

I order p75 mobile but in a parsal 3megagene are occur. I'm shocked so i request for check why itom not properly came.

My registed mobile number is [protected]

I m merchant i have accepted payment of inr[protected] and 750 on 21 june amount is not yet credited to my bank account

Attached is the screenshot

Order i'd qr1c6a47cb83bb3cb5

THIS IS AGAINST PAYTM ORDER NO. [protected]. I HAVE CALLED YOUR CUSTOMER CARE MORE THEN 6 TIMES BUT ALL IN VEIN. I HAVE RETURNED THIS ITEM BEFORE 20 DAYS AND STILL REFUND NOT RECEIVED. MY MOBILE NO. WITH PAYTM IS [protected]. cant find any way to contact paytm, thought waiting on paytm customer care no [protected] for more then 20 minutes 6 times.

I created wallet on 11th april 2017. Having balance of around ₹ 300/-. I opted out for registering wallet with paytm bank and didn't conformed to continue for optout.
After starting paytm bank they cancelled my wallet and transferred amount to paytm bank without my permission or information.
Again i created one more wallet with same mobile number and email id on 6th june and parallely raised complaint. They replied that to share account no and ifsc code of bank from registered email id. I sent the same. It is so pathetic to here from them that i have sent through registered email id.
Again i had given an option to transfer my balance to new paytm account. Then no response at all.

I have applied a coupan in a mobile recharge of rupees 10 the coupan code is cricket 339 as a promo code but still there is no update please let me know in urgent basis . I already send Paytm mail. 2_3 times but they show me the promi code policy again and again and they will not send the exact reasult .please try to resolve on urgent basis

Yesterday I was trying to buy something from ebay and was using paytm wallet to pay, at the step of receiving money from bank somywhay that page was crashed without any reason. Now it shows payment was done but ebay didn't received anything. Customer care number not working. Wallet transaction id [protected]. Please return my money.

Complain number 32017639
Order id: [protected]
I used paytm app to take 2 tickets.in both because of app issue wrong name (Garbage name) sent to airline. When i asked paytm to resolve same they didn't took any action. Goair also said that only paytm can help me on same. But paytm customer care didn't replied any thing.

At last i have to cancelled both tickets
Which cost me 5000 rs.

I even offered to take my phone and show log but they declined that.
Please take strong action on same.

My contact no. [removed]

I have requested paytm to revert the amount sent wrongly to account no.:[protected] instead of [protected] with correct account name: atit narayan shrestha

I sent rs. 500 through paytm app to bank account but due to in hurry i misplaced last 2 digit of acccout but with correct account name. I tried to call no customer care but i could not understand anything and i could not talk to customer executive. Now i am very helpless because it was my last money for this month

Transaction detail: money need to be sent back to my wallet.
To:atit shrestha
Mobile no.:[protected]

Imps reference number:[protected]
Paytm cash txn id [protected]
[protected]:02:55 pm

It is to notify that, on 21st of june'17 while making payment for recharge in paytm of rs.150 i have wrongly selected few deals worth of inr 71929 (1. Mauritius of 22779, 2. Kerala of 19000 and 3. Kashmir 30000) have deducted from my account of kotak mahindra bank. I called the customer care regarding this but they are denying to refund the amount. Many times i have informed them that, i have made this payment wrongly. It is such a huge amount for salaried person like me, i can't bear this burden please try to understand. I kept this amount in my account to repay my bond amount.

I also had a talk with the "agency" they are having a tie up with for tour, they said reservation and all the formalities are yet to be done, case is with the paytm only, if they want they can refund your amount (I have call recording also).

Many times i made the complaint but every time they are refusing it stating that it is non-refundable. I am also from service industry (Bank), i know how the thing works. Kindly guide and help to get my amount get refunded.
Order no :[protected]

What would i do with these vouchers worth 71929. Pls help

I am having fraud calls from a guy saying he is from paytm and i had to pay 15k otherwise legal action will be taken.. First of all i dnt use paytm. 2nd i am just 18 and dont have atm card so how the hell can i go for something like 15k??? Paytm you guys dont have any security things and you are just a scammer company who just knows how to rob people

I Really do know what the he'll is wrong with paytym, I have been never suffered so much, I had an amount of 1000 rupees and it got vanished within a second, surprising you have a very bad customer support it took 30 min to connect the call and then call git disconnected, Mr, Vikas executive disconnected my call saying that I will transfer the call, I am asking for refund Bx I really do know who can used my paytym wallet amount it's very bad bad bad service e I got from this agent, you guys are cheater, guys stop using paytym they are just fake your account will be hacked and they will use ur money

Hi,

I have been a victim of wallet fraud on paytm. On 18th june at around 7:48 pm, an unknown person called me and convinced me that he was a relative of mine. He then asked me to do a paytm transaction (Of rs 5000/-) on a mobile number which he said was of a friend of his who had met with an accident and needed money urgently.

I hence did the same transaction via transaction id: [protected].

However, subsequently he again called me and asked for another rs 10000/- and then i realized that i had been a victim of cyber fraud.

I hence complained to the cyber crime cell police noida and also shared the acknowledgement with paytm, both in person, as well as on email.

I subsequently, also got an acknowledgement from paytm, that they had blocked the receiver's account and that my money was now safe and that they would revert in 24-48 hours.

I initially received the ticket number as 31872879. However, they reverted me on another ticket no: 31872355, which also got filed for the same issue.

However, now it's been 3 days but still no response. I have also sent emails on the same but no revert on that as well.

Please let me know by when should i get the money refunded

Dear sir,

I bought a laptop on paytm, it is delivered on 20-june-2017 and that invoice date is 19-june-2017, so according to me my warranty start to 19-june-2017 or 20-june-2017 but on hp website warrantee shows start on 09-march-2017.

I want to claim hp school backpack offer for extend 2 year warranty but that paytm seller is not shows on paytm seller list on hp website...

So i humble request to you please resolve my both issues...

Invoice copy attached in attachment please find the attachment...

My paytm register mobile no [protected]

Thanks and regards

Sugandh agarwal
[protected]

Hi team,

I booked a bus (Sai shanmuga travels) in paytm app on 17th of june 2017 to travel from madurai to chennai. Please find the ticket details below.

Pnr 72d86vn5
Ticket id : or348l
Order id : [protected]
Trip id :[protected]
Journey date : 18th june 2017 (06/18/2017)

You can find the invoice in the attachment. The bus was canceled by the operator. I spoke with the bus operator and came to know that they have refunded the money and they added that i need raise this issue to paytm to get back my money. Please refund the amount asap.

Hello,

We are all travelling in a group on 24th june 2017 to imagica, all tickets are booked fro 24th june
We had to book one additional ticket for a friend for adlabs imagica, but due to default date selected on booking form date i was not asked to select visit date which lead to booking for wrong date which is 22nd june 2017.
Since the tickets are quite costly, we cannot afford to book multiple tickets due to such mistakes
We requested adlabs imagica and paytm (Third party vendor) for reschedule the same to 24th june 2017 and because it was due to default date selection, but no revert yet.
I request you to help to atleast reschedule to 24th june, 2017 if possible by end of today or else a full refund as default date was set. Which caused the issue.

Issue : default date is selected for date of visit field. It should have been blank for date selection.

Paytm order no : [protected]
Booking id :1667081

I purchased eureka water purifier 4 months back, which is in guarantee period. Now, it has not been working since 10 days... Eureka executive says their company don't repair product purchased through paytm... So what does this mean, we shall not purchase items through paytm... Bcoz just to save 500 rupees, i lost 22000... Machine has stopped working at all... Please tell me solution... Dr monika gupta. Contact number [protected]... Email id [protected]@mail.com