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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 369

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D
Dibbendu Das
from Kolkata, West Bengal
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Money fraud while paying to ebay

Yesterday I was trying to buy something from ebay and was using paytm wallet to pay, at the step of receiving money from bank somywhay that page was crashed without any reason. Now it shows payment was done but ebay didn't received anything. Customer care number not working. Wallet transaction id [protected]. Please return my money....
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N
nishantsinhaindia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight incorrect name issue in flight booking from mobile app. Complaint no 32017639

Address:560092
Website:Paytm.com

Complain number 32017639
Order id: [protected]
I used paytm app to take 2 tickets.in both because of app issue wrong name (Garbage name) sent to airline. When i asked paytm to resolve same they didn't took any action. Goair also said that only paytm can help me on same. But paytm customer care didn't replied any thing.

At last i have to cancelled both tickets
Which cost me 5000 rs.

I...
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A
Atit Shrestha
from Chennai, Tamil Nadu
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Money sent to wrong bank account with correct name

Address:Chennai, Tamil Nadu, 603104

I have requested paytm to revert the amount sent wrongly to account no.:[protected] instead of [protected] with correct account name: atit narayan shrestha

I sent rs. 500 through paytm app to bank account but due to in hurry i misplaced last 2 digit of acccout but with correct account name. I tried to call no customer care but i could not understand anything and i could not talk to customer executive. Now i am very...
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S
from Pune, Maharashtra
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Wrongly purchased the deals

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

It is to notify that, on 21st of june'17 while making payment for recharge in paytm of rs.150 i have wrongly selected few deals worth of inr 71929 (1. Mauritius of 22779, 2. Kerala of 19000 and 3. Kashmir 30000) have deducted from my account of kotak mahindra bank. I called the customer care regarding this but they are denying to refund the amount. Many times i have informed them that, i have made this payment wrongly. It is such a huge amount...
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R
Ron Nirjhar
from Balangir, Odisha
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Fraud call from paytm

Address:Kamrup Metropolitan, Assam, 781006
Website:Paytm

I am having fraud calls from a guy saying he is from paytm and i had to pay 15k otherwise legal action will be taken.. First of all i dnt use paytm. 2nd i am just 18 and dont have atm card so how the hell can i go for something like 15k??? Paytm you guys dont have any security things and you are just a scammer company who just knows how to rob people...
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D
dubey sapna
from Bengaluru, Karnataka
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#### service

Address:Bangalore, Karnataka, 560045
Website:Paytym

I Really do know what the he'll is wrong with paytym, I have been never suffered so much, I had an amount of 1000 rupees and it got vanished within a second, surprising you have a very bad customer support it took 30 min to connect the call and then call git disconnected, Mr, Vikas executive disconnected my call saying that I will transfer the call, I am asking for refund Bx I really do know who can used my paytym wallet amount it's...
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S
Suraj_Agarwal
from Noida, Uttar Pradesh
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Victim of wallet fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have been a victim of wallet fraud on paytm. On 18th june at around 7:48 pm, an unknown person called me and convinced me that he was a relative of mine. He then asked me to do a paytm transaction (Of rs 5000/-) on a mobile number which he said was of a friend of his who had met with an accident and needed money urgently.

I hence did the same transaction via transaction id: [protected].

However,...
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S
suggu023
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding warranty issue and claiming school backpack offer

Address:New Delhi, Delhi, 110008

Dear sir,

I bought a laptop on paytm, it is delivered on 20-june-2017 and that invoice date is 19-june-2017, so according to me my warranty start to 19-june-2017 or 20-june-2017 but on hp website warrantee shows start on 09-march-2017.

I want to claim hp school backpack offer for extend 2 year warranty but that paytm seller is not shows on paytm seller list on hp website...

So i humble request...
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P
pavithra theertha
from Mumbai, Maharashtra
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Bus canceled - money not refunded

Hi team,

I booked a bus (Sai shanmuga travels) in paytm app on 17th of june 2017 to travel from madurai to chennai. Please find the ticket details below.

Pnr 72d86vn5
Ticket id : or348l
Order id : [protected]
Trip id :[protected]
Journey date : 18th june 2017 (06/18/2017)

You can find the invoice in the attachment. The bus was canceled by the operator. I spoke...
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N
Nkasat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adlabs imagica ticket - default date selection leads to wrong ticket booking

Address:Raigad, Maharashtra, 411057
Website:Paytm

Hello,

We are all travelling in a group on 24th june 2017 to imagica, all tickets are booked fro 24th june
We had to book one additional ticket for a friend for adlabs imagica, but due to default date selected on booking form date i was not asked to select visit date which lead to booking for wrong date which is 22nd june 2017.
Since the tickets are quite costly, we cannot afford to book multiple tickets due...
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M
Myym
from Pune, Maharashtra
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Guaranteed issue about eureka water purifier

Address:302029
Website:Paytm

I purchased eureka water purifier 4 months back, which is in guarantee period. Now, it has not been working since 10 days... Eureka executive says their company don't repair product purchased through paytm... So what does this mean, we shall not purchase items through paytm... Bcoz just to save 500 rupees, i lost 22000... Machine has stopped working at all... Please tell me solution... Dr monika gupta. Contact number [protected]... Email id...
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S
sriram.sri
from Chennai, Tamil Nadu
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Recharge pending for long time

Address:600080

I have recharged for my mobile number last night for RS.110. but the order is still in process. My order number is [protected]. The next recharge I made was successful but this one is still processed....
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J
Jaksh
from Vadodara, Gujarat
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Refund issue on movie tickets

Address:Vadodara, Gujarat, 390012

This is to inform you that i had tried to booked two movie tickets of raabta by paytm on 10/06/17. The amount was deducted from my account but tickets were not booked as transaction failed.

Later on message appeared the amount will be credited back in 48 hours if transaction fails.
Till date i have not received back the deducted amount.

Transaction id was [protected] and amount deducted was 239.07.
br...
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S
Shah Vishal K
from Rajkot, Gujarat
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Wrong money transfer to mobile no through paytm

Address:Jamnagar, Gujarat, 390022

Dear sir, it is to inform you that i have made money transfer in mobile no. Through paytm but unfortunately i have entered wrong mobile no. & it went to wrong person. Immediately i contact paytm customer service but they replied that it can not be possible as it went to customer account no. This very ridiculous that even i informed immediately to concern service provider, they are not ready to support customers. Even in bank if we transfer...
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M
mitulmodi
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Otp issue

Address:380008

From last 2/3 days i am not getting otp on my mobile
My paytm a/c [protected] and email: [protected]@gmail.com

Message received that otp generated and sent to mobile no [protected] but i am not getting message of otp on my mentioned mobile number. I have generated and tried 15-20 times in last 4-5 days bur still problem nor resolved.
Please do the needful at earliest....
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I
Induvasini
from Kanpur, Uttar Pradesh
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Transferring balance by someone

Address:Basti, Uttar Pradesh, 272002

His last transcation id[protected] of balqnce 1600. So please give me detail of this transaction and his name, adress and time. It was taken by many time
Like as dateed 26 03 2017 amount of rs.43
Next 24 05 2017 amount of rs.51
On 26 05 2017 rs. 800
27 05 2017 rs. 2000

And 19 06 2017 rs 1600

Please give me the name and adress from where he transect....
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P
pratik570
from Kandla, Gujarat
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Return request rejected

Address:Ahmedabad, Gujarat, 380015
Website:paytm.com

I have bought a pair of shorts from paytm. Order number [protected] / case 30658971. The quality of the product is not good nor is the size of the product perfect for me. I have called them twice and also written mails to them but in vain. They have closed my case stating they can not take the product back. They say seller is not ready for the return of the product. My argument is how can a consumer be forced to keep a product he does not...
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K
K.G. Pramod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund - paytm

Address:400709
Website:paytm.com/shop

I recently made an order for panasonic hcx 1000 on 11th june 17. The order was successful. The seller called me next day directly and told package is ready and waiting for courier guys from paytm to pickup. Paytm courier didnt went to the seller to pickup the courier. After a week day before yesterday i received a sms stating seller cancelled the order. When i had a call with seller, he didn't cancelled the order. It was done by paytm side.in...
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R
Ronaldino D Cruz
from Duliagaon, Assam
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No response and further assistance and its fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 781001
Website:Paytm.com

I have been attacked by paytm fraud and it is when i ordered a bag from paytm and payed them rs 5000 successfully but the product was delivered, outside the box bearing my name in an invoice but when i opened it someone else's product was there with different invoice. This query when i emailed to paytm there was no response from them. I just wanted to say that i want my query to be solved but it's been 5 days i had not been contacted by paytm....
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Anisha Rai
from Delhi, Delhi
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Item not delivered but status shows delivered

Address:122005
Website:paytm

I am writing with reference to my order no. [protected] which was placed on paytm and hasn't been delivered to me while the system shows the status as delivered.
This is highly disappointing for me as it's been long since i have been following up with paytm regarding my order and they have not been able to solve the problem yet. I tried calling customer care number multiple times and they gave the same answer that we have forwarded...
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