Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 371

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
surajsingh3424
from Lucknow, Uttar Pradesh
Jun 20, 2017
Report
Copy

Address: 208024
Website: paytm.com

Seek justice for fraud perpetuated by Paytm on me

I am writing in to seek justice for a willful fraud committed upon me by Paytm Wallets Bank.

[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sainath D
    from Noida, Uttar Pradesh
    Jun 20, 2017
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh, 562106
    Website: paytm.com

    I have made a purchase and vendor cancelled the order, the card associated with the bank account had been closed much more the refund process was initiated, since then i have been sending out email to paytm asking them arrange refund to different account, i have also shared them with the proof that account has been closed, all they reply is some sort of scripted email which sometimes doesn't even relate to what i write them. I wrote them 25 emails and all the 25 time i have got same sort of reply from them.

    Paytm Mobile Solutions — Mobile rechage not done 9713023131

    Today i have done transaction through paytem but amount rs 250 not credited my mobile no [protected] order no was ID[protected]JUN 17, 2017 02:54PM RS 250 Airtel vk jain
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      patil.cid
      from Pune, Maharashtra
      Jun 21, 2017
      Report
      Copy

      Address: Pune, Maharashtra, 411005
      Website: paytm.com

      I have paid mseb bill dtd 04/11/2016 of rs 850/- through my sbi debit card.
      In due course paytm upgradation work might be in progress.
      It may due to this payment of rs. 850/- was neither credited to mseb pune, maharashtra nor i received payment receipt from paytm but amount is debited from my sbi saving account.
      I have taken followup with local mseb and sbi pune to confirm about the payment.
      It is confirmed from both the offices that amount may be in paytm's suspense funds.
      I have paid pending mseb bill of rs. 850/- with compound interest on it in the month of april 2017.
      It is therefore requested to credit rs. 850/- with occurred interest in my sbi saving account no-[protected], sbi, main branch, pune - at the earliest.

      Regards,

      Vijay patil
      [protected]
      Sir I transfer rs 2000 a wrong mobile number, I call to the person but he refused refund my money, can u help me ?my name and mobile number- ashish sevliya [protected] ashish.[protected]@gmail.com
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Suman Mallela
        from Bangalore, Karnataka
        Jun 20, 2017
        Report
        Copy

        Address: 560075
        Website: www.paytm.com

        Paytm is responsible to deal these kind of issues since they have introduced the feature they are responsibility to resolve such wrong transactions.

        I am have also paid 8000rs to wrong number when i give the information to paytm they have just raised the complaint and ask me to call that number and get the money back when i called him he started scolding me with bad words that he wont return the money here i am attaching the proof of transactions.

        Please take these consumer complaints and file the case against this feature on paytm.

        I have paid the money from [protected] to [protected]
        With wallet txm id [protected] for the amount rs4000
        With wallet txn id [protected] for the amount rs4000

        Total i have lost rs8000 and nothing has come to my account paytm is not helpful so wanted to file the case on paytm for this feature.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          Zafar Hussain Kharadi
          from Mumbai, Maharashtra
          Jun 20, 2017
          Report
          Copy

          Address: Surat, Gujarat, 395003

          Payment debit wallet but not recived bank account
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            ppparam
            from Vadodara, Gujarat
            Jun 20, 2017
            Report
            Copy

            Address: Vadodara, Gujarat
            Website: paytm.com

            I didn't got my refund and in my mobile app status shows failed and in my laptop it shows refunded.But still didn't got single penny in my aaccount.And above all tried to complaint twice but no response.Order no.[protected].
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Laxmi Novelties
              from Bengaluru, Karnataka
              Jun 20, 2017
              Report
              Copy

              Address: Shimoga, Karnataka, 577202

              Sir i've recharged 130rs from paytm on 30th may 2017, my order no.[protected] and ref no [protected].
              I has been more than 1 month but they are telling that we will refund soon and i've provided all details regarding unsuccessful transaction from operator but still paytm is not refunding for that. So i request you to initiate my refund soon my mobile number [protected].
              Hi...paytm does not transferring my amount to wallet my card is working properly but they r saying it is not working plss resolve it..m
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kumar rayapati
                Jun 20, 2017
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400708
                Website: paytm.com

                Hi,
                I have ordered for iphone6 with order no. [protected]. But i have received defective product on 19th june 2017, i tried to put replacement order on 20th june 2017, but im not able to put replacement order as the option is shown in deactivation status even im eligible for replacement as per seller policy.
                The problem with the product is caller voice is not yet all audible even on max volume setting. And home button is very hard to operate and sound in both sides of headset is very imbalanced (Head set is working fine with same other apple products. I tried to contact customer care over call but could not connect for so long time even on multiple attempts

                Please help me on this.

                Thanks,
                Kumar
                I booked on IRCTC site through paytm gate way . later i cancelled my ticket n irctc and i showed refund through paytm and my transaction id is [protected] cancellacation id is [protected] .in irctc it shows as amount is refunded but i received no refund in paytm
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Karthik H V
                  from Bengaluru, Karnataka
                  Jun 20, 2017
                  Report
                  Copy

                  Address: 560043

                  I had called them 3 times till now.
                  All 3 times i had to wait more than 40 min to reach and talk to agent.
                  And the agents dont understand the issue.
                  All 3 agents just assume the issue. And gave me a false resolution.

                  Tired of calling them. And i dont know what to do next and whom to contact.
                  Will try to catch hold of paytm heads and send an email.

                  I want them to pay the penalty for my loses.
                  Email [protected]@gmail.com OTP in my Paytm a/c not working since last week.All ready sent complain email to customer care.Issue not solved.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    omkari Bharath
                    from Bengaluru, Karnataka
                    Jun 20, 2017
                    Report
                    Copy

                    Address: Bangalore, Karnataka

                    Hai sir i was recharged airtel network in my mobile [protected] number. At the rate 247rs but i had first enter the amount but i didn't get any messages for the deduction amount in my patyam wallet but two times it is deducted as i send the pictures as below please refund the recharged amount 247rs to mine wallet.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dharmender.reddy
                      from Mumbai, Maharashtra
                      Jun 20, 2017
                      Report
                      Copy

                      Address: 500032
                      Website: paytm.com

                      Last week on 17-june-2017, i have payed my post mobile bill using paytm site and while making the payment i wrongly selected couple of deals worth 93, 920 and unfortunate rs 93, 920 have deducted my credit card. I called the customer care regarding this but they are denying to refund the amount.

                      It is total wrong the paytm has done to me. I have clearly explained them that it was wrongly selected and pleas refund back the amount.

                      Rs 93, 000 is very huge for me and i cannot bare that amount just because of paying the mobile bill, pleas try to understand my situation and pleas refund my money.
                      Please shut down your company. I think this is the biggest online shopping fraud company . You guys don't even have dedicated customer care support ... Mother [censored]ers...
                      Yesterday night while making mobile payment I wrongly selected couple of deals with 71k, called many times to the customer care but they are refusing to refund the money.It is not the small some of money, Requesting Paytm to kindly cancel these n refund me my money.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kaushalender kumar
                        from Itimadpur, Uttar Pradesh
                        Jun 19, 2017
                        Report
                        Copy

                        Address: Moradabad, Uttar Pradesh, 244001

                        Dear sir/mama
                        I have submitted my electric bill about 6171 rs on 18.06.2017, payment order [protected] and wallet txn id [protected].
                        But bill not submitted, yet outstanding bill show on vppcl site's bill acount id [protected].
                        Last due date of submit electric bill is 20th june 2017, only one day left, so plz rectify my payment, and tell me what is the problem with paytm which show its transaction so fast.. It's over 24 hour.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ajay94Sharma
                          from Eraniel, Tamil Nadu
                          Jun 19, 2017
                          Report
                          Copy

                          Address: Chennai, Tamil Nadu, 600014

                          There are 3 transactions in my bank account each if 3000 rs each that i have not authorized through paytm. I have not received otp for any of these transactions and i have no message of the 3 transactions. I have lost 8000rs because of this. I want to know how such a secure network can allow such things to happen. I also need the transaction to be reversed.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anunay
                            from New Delhi, Delhi
                            Jun 19, 2017
                            Report
                            Copy

                            Address: Panchsheel Nagar, Uttar Pradesh, 245101

                            Would like to draw your attention and seek your support to get transaction informations against amount debited to my account.

                            I am a senior citizen and was not in india for couple of months i. E since 31st march 17 to 14th june 2017. Today i visited my pnb hapur branch where i have my pension account and was surprised to see that multiple debits were made to my account.

                            I have never used paytm till date and do not know your working model.

                            Seek your support to understand nature of these transactions. While inquiring from my bank it was informed to me that this account was used for mobile recharge, wallet recharge and money transfer. Please share beneficiery details of these transactions. I also filed a complaint with my bank and based on his feedback might proceed to file a police complaint.
                            Your support in this matter will be highly appreciated.
                            My bank account entries which reflect transactions details is attached.

                            Thanking you

                            Radhey shyam sharma
                            91-[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mamta Vaddepalli
                              from Pune, Maharashtra
                              Jun 19, 2017
                              Report
                              Copy

                              Address: Aurangabad, Maharashtra, 431001
                              Website: paytm.com

                              Plz check.. M unable login from last 2months.. Suddenly m getting my account blocked without any information.. I have also cashback on my paytm account.. N saved dedit cards numbers.. M adding last order photo... Plz check.. Nd give me my old paytm account back.. I was tried many times to contact paytm cc but all numbers are geeting worng... My paytm account blocked by paytm.com without any message or email... N while m trying to change password m not getting any verification link..
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pranay Sharma i
                                from Pune, Maharashtra
                                Jun 19, 2017
                                Report
                                Copy

                                Address: 411057
                                Website: www.paytm.com

                                Hi all,
                                I have order a protein product cost 3500 rs. The product was delivered with seal broken and half of the protein powder lying outside the box. How i can take trust the broken seal and unpacked health care protein.
                                I reported the issue but without clearing the issue they send the mail as per the return policy seller denied to return/ replace the order and closed the issue.
                                I have replied with all the seller return policy proof with the screen shot. But now from 2 days no one is assisting my call and no one replying.
                                Please find the mailing proof and the screenshots.

                                How can i trust on the seal broken powder.
                                Please help me in raising this issue.

                                Thanks,
                                Pranay
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pankajmoga
                                  from Ahmedabad, Gujarat
                                  Jun 19, 2017
                                  Report
                                  Copy

                                  Address: Anand, Gujarat, 388220
                                  Website: Paytm

                                  I received fake nike shoes from paytm and timely returned the product and get the mail that we will pick up the product but they didn't picked up and when i contacted them after some days then they are saying that the order returned date limit expired.

                                  I returned the product in the give time limit and get message from paytm that your return request successfully accepted, what is my fault if there curior parter didn't received it on time and didn't make any communication with me.

                                  So paytm i request you to solve the issue.

                                  Thanking you
                                  Pankaj choudhary
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajendra k.dadhich
                                    from Bhopal, Madhya Pradesh
                                    Jun 19, 2017
                                    Report
                                    Copy

                                    Website: [email protected]

                                    Sir;. As per p. M. Request of digital transaction. I use internet banking to book bus ticket from paytm. Wide sbi card no. Xx4258,. Date16.11.2016,. Through red bus from indore to udaipur. I received message, ticket not generated ref no. Vm red bus no[protected]. The amount is deducted from sbi account to paytm. I mail to paytm and give details to refund my amount rs.1390, but up to this time i can not received any information and any refund. So kindly look in the matter so i get my money back. Thanking you.
                                    Mere ptm main se balance kaha katte hai kuch bata sakte ho plz mera number per [protected] iss per
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      parag5410
                                      from Pune, Maharashtra
                                      Jun 19, 2017
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra, 411014

                                      Dear sir/madam
                                      With reference to transaction id no. [protected] for rs.2201/-. Dt.17.06.2017, time11.21 am.

                                      I had made payment to bsnl as per above mentioned details. But till they have not received mentioned payment. And also i dont have received back the same amout and tranction showing success but bsnl deactivate my connection due to nonreceipt of payment.

                                      Request you to please check and confim me on paragkulkarni. [protected]@gmail.com or below mentioned mobile no.

                                      Regards,
                                      Parag
                                      Mob.[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Humanyoupur
                                        from Bengaluru, Karnataka
                                        Jun 19, 2017
                                        Report
                                        Copy

                                        Address: 781007
                                        Website: IRCTC

                                        I tried to book my train ticket through IRCTC website on 18.06.2017 date of journey 31.08.2017.

                                        My account debited but ticket not generated. Debit reference is INB: C[protected] Paytm.com
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit