PayTM Mobile Solutions Complaints & Reviews

Hi sir,

I have recently used paytm shopping to buy a product. While i was ordering the product the estimation time what they was given was hardly 7days. I have paid through online and i have tried contacting them several times over email as well as calls but the response what i have received was totally unsatisfactory. I used to receive some fake sms stating that they have tried for the delivery whereas i haven't even got one single call from them. I gave a static phone number which i use only at home where there is no network fluctuation and moreover there is no chance for missing a call. Due to these drama i have manually tried cancelling the order but i haven't got a confirmation regarding the cancellation request. It seems like it is kept in pending and has gone or a toss. It sounds totally unethical and unacceptable to me. Anyhow i am not worried about the money i have paid to them its all about the fake service what that have provided me and what if this is a issue which is happening common to all. I am requestion you to kindly check this and i will make sure i will try all the possible ways those are coming in my way to stop this until i get tired i have all the details with me if it is required. My order number is[protected].

Thanks for the understanding and looking forward to do the needful.

Hi,

While recharging the prepaid card, i selected a honeymoon package as it showed as a lottery offer. Without any clear intimation rs 18, 000/- was deducted from my card. I have been struggling to reach paytm on help line and never able to reach the same. No one attends the call. Kindly cancel the same and return my money. I am not getting any proper response from paytm. Appreciate somebody call me on my registered mobile ([protected]).

Best regards

Chidambar joshi

As i have complained about my order that i have not received the refund of my order, which i have returned back.

I have raised complaint, in revert they are sending a reply that. Amount is refunded to bank. I replied again but they said we have refunded. U check from bank. Query / complaint is closed from paytm site.

As i am sending mail that i have not received amount. How can they close my complaint. Just replying with copy and paste replies.

My order no [protected]

Please do the needful

Hi,
I tried booking train tickets through irctc on 18th june at around 5.20 pm ist. But, at the end of transaction, it displayed an error message and advised to try again.

However, the amount of rs.676.50 got deducted and tickets also were not issued. When enquired with my bank (Axis), they are saying payment is successful from their side.

Details are as below :
—
Irctc user id : priyajhawa
Transaction trn number : [protected]
Transaction id from irctc : [protected]
Bank : axis bank
Account holder name : abdul raheem
Account number : [protected]

Please find attached failed transaction details as well from irctc. Please do the needful and refund my amount.

Thanks
Abdul raheem

Hello,
Payment of rs. 2722/- was deducted from my axis bank account however the electricity bill payment was failed in paytm mobile app. I have tried to call for refund but no response from 6 to 7 days.
The detail of payment is mentioned below.
Order number : [protected]
Date & time : june 11, 2017 12:47 pm
Bill payment uttar gujarat vij
Consumer no. :[protected]
Amount : rs. 2722

I ordered a suit from paytm with size s (Order no:[protected]), but the size s of that product was smaller than what i expected, and also there was a change in colour aswell, i expected blue colour but their was a greenish blue type colour. Because the above issues i booked return, and after 10days they cancelled my return booking even without coming for pickup. So i gave a complaint message and they called me next day, their executive didn't respond to my queries and blindly told me you can't return the product. For the last 2 months i made more than 20, 000 worth shopping from paytm and this the kind of service they offering me. The worst online shopping experience i ever had.

I have recharged(3G data-Rs179) my airtel number using paytm and it was in progress for 3 days in between i had done recharge in nearest shop. After 3 days in paytm app it showed successful and my money got deducted.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄

I had done the transaction on 12/06/17 of RS230 but the payment ot whom i supposed to send ; that party had not received the payment on the top of that my A/c is also debited with the said Amt.
Transaction ID as per bank is S74408916.
Trans. Date :- 12/06/17
Bank Name:- Andhra Bank.

I had done amount transfer of ₹.1999 from paytm wallet to my bank account but amount is deducted from wallet n i didn't get any transfer success message from paytm and its not credited to my account. If i ask that to paytm customer care they said that amount is not confirmed by bank. How could bank will confirm when paytm doesn't send money to bank? It has been 7 days over i didn't got solution for my problem. Plz don't take poor people money.

I have recharge of RS 347/- of my idea prepaid no. [protected] through paytm Sunday 17Jun 2017 and yet I have not received my balance. Prashant Upadhye Akola Maharashtra mobile no. [protected]

I am mansi this is my account number[protected]. And my number is [protected]. I am complaining about my refund and you block my account. How dare you bludy blasters to block my account and my atm card. Because i am not sharing my personal details and you know that cvv num is personal detail and why you want to that details. It's mean you are fake, non authorities and erroneous company, who cheated customer and hack their account with stealing money.
I am spreading whole matter to twitter, facebook and whatsapp. So all people know that how you fool your customers and play with their emotions.
You calling me and say bad words to me this prove, you are illegal company in india.
# paytm.

I'm recharged 93 rs airtel plan to my mobile on two days before. After the recharge they show payment confirmation awaiting. Please take action in it.
Order no is [protected]
5:25 pm, jun 17 2017

I am mansi and this is my paytm mob. Num. [protected]. I am orderingone dress and cancelled after few minutes on 11th may 2017. Today 18th june 2017 but didn't get any refund of that dress amount is ₹314.
If your service is to worst like that so definitely no one use your service. Because this is 1and 1/4 month completed but your side no any response or service. This is the worsted service.

I have booked a ticket from eagle application about rajkot to ahmedabad 10 june 2017. Transaction id is [protected]. A seat no is 12. But the ticket will not confirm and msg also not send. I have also book another seat that is seat no 16 in which i paid cash as well. But the transaction that was cancel refund was not submitted to my paytm acaount. So this is my final mail otherwise i will go to the"grahak suraksha" from both of the organization. As a day will pass but refund not submitted to my account. The transaction id will given above and you can check that ticket is not confirming. So please give my return to the my account as soon as possibel.

Thanks and reagrds

I have added 4650 rupees and the amount has been deducted too but not added in wallet. This complaint is for second time and this is not acceptable from paytm. I thought the same complaint wont be repeated twoce but it has. I was in a urgent requirement of money and all my work is lacking just because of this. This thing was not acceptable i think

Dear sir/madam

Pls find the attached icici bank statement for your reference

Till date i am not received payment in bank, two transaction amounts i. E 10000/ rs (5000+5000) transaction date is 10.06.2017

Number of times i given the mail & request through app but i receive the response from your end as per below default message only

Thanks& regards
G sreenu
[protected]

— forwarded message —
From: paytm care
Date: sat, jun 17, 2017 at 4:22 pm
Subject: re: fwd: regarding your query with paytm care (Reference no.:[protected]
To: "[protected]@gmail.com"

Dear sreenu,

Greetings from paytm!

We are happy to assist you.

We would like to inform you that as we have checked your p2b transaction has successfully proceed and it is successfully reflected in your account.

If still you are facing issue kindly share screenshot with us.

Should you need any further assistance, let us know.

If you have any queries or concerns, please reach out to us.

Regards,
Paytm care

Ref:_00d28dppr._50028mzavn:ref

Sir,
I have ordered my bus ticket from my paytm registered no. [protected] but and got a message displayed that the order is failed, it continued three times and 3 times my money has been deducted but after some hours there has been 3 tickects booked... I was trying to book only 1 ticket but got 3 tickets due to your wrong failure message, and my money deducted 3 times. I want my money back please do something

Regard
Ravi pandey

Hi paytm team,
My name is sandeep reddy aitha, my paytm account mobile number is [protected].
Today (6/17/2017) by mistakenly i recharged 1000 rupees to [protected] instead of sending the cash to the paytm account of ([protected]).

Can you please refund the money to my paytm account.

My order details:
Mailid:sreddy. [protected]@gmail.com
Paytmorder no:[protected]
Order date:6/7/2017
Paytm mobile number:[protected]

Thanks in advance

Thanks
Sandeep

Hi team,

I am hemanshu gupta and my paytm mobile no. Is [protected]. I need to know about my complaint no.31593519 but your customer care executive did not give response to me properly even they cut the phone. I called your customer support twice time (Timing is 17th june-1:15pm, 1:10pm) but failed to get positive resposne.

Could you pls intervene.

Regards
Hemanshu gupta
[protected]
Noida

Tried to recharge my mobile no. [protected] through top-up, rs. 110/- on 04/06/2017 but failed. Inspite of that you have deducted rs. 110/- from my s. B. A/c no. [protected] on 04/06/2017. So. Please refund that amount to my s. B. A/c as early as possible. Again i demand to refund rs. 110/- to my s. B. A/c as early as possible.
Thanking you,
Yours faithfully.
Archita hazra