PayTM Mobile Solutions Complaints & Reviews

Paytm app has some kind of error in it. While making payment for any utility it deducts the amount twice on a single click making it double transaction.
For example i made a payment of rs 300/- for tata sky on 13.04.2017, however twice the amount was deducted (Screenshot attached) and there was no refund. Again while making payment for my vodafone bill of rs 287/- on 30.05.2017, twice the amount was deducted but this time one amount was refunded which i was not aware of. I checked my my orders menu in paytm app and there it showed one amount debited and other credited for failed order (Screenshot attached). What i assumed on seeing this was that the payment i made had failed and the amount was refunded. So next day i again made a payment for the same vodafone bill for rs 287/- successfully. Later i saw my wallet balance to be low and when i checked my orders on paytm web, there i got to know that the amount was twice deducted on 30.05.2017 out of which one was refunded but on paytm app, its only showing one amount debited and other credited for failed order. So definitely the paytm app is defective due to which i made another payment.
Although at the time of tata sky payment i didnt mind the double deduction because i am still continuing the tata sky service but in case of vodafone bill, it was my last payment as i had discontinued the service.
So i contacted the paytm customer service for a refund but they are just ignoring my complaint and making fool of me by giving irrelevant replies and feedbacks. They also dont have the decency of calling me and i was not able to contact them due to their stupid phone line ivr and as i am about to connect to an agent, the line drops. When i wrote to them for calling me, i received a call and an agent told me that problem will be solved in two days but its been more than 10 days and no response. They are not replyin to my emails.
I know rs 287 is not a big amount but what irritates me is that they dont care about the customers and keeps on ignoring.

My Paytm no. Is [protected].i transferred 2000 ruppes to my frnd SBI account... money debited from my account but not credited.still... transaction date 12 junat 403 clock time

Request received to send Rs. 2000.00 to STATE BANK OF INDIA XXXXXXX2817. Updated Wallet Balance: Rs.18.18. IMPS reference number (RRN):[protected]

I had paid my four electric bill through paytm on 14.06.17. The said payments are not appearing in paytm passbook. I am worried about the payments. It may be noted that the said amounts are debited by respective bank. It is showing against each bill

"unable to proceed"

It seems that the bill payment of the customer id is already under process with cesc limited. Please try after two working days.

I have paid my reliance mobile's bill of rs. 411but the bill still stands due, but the amount of my bill was deducted immediately from my account and payment is showing successful. A copy of the invoice us attached herewith. I need to get my amount so deducted back as
My bill still stands due and also now i have to pay them late fees. Kindly help me out at the earliest.

Hello
I ordered a bag from paytym it was torn so i raised a return request but they rejected my return request so i sent them a mail regarding it they said it is against policy so i sent screenshots to them but then there was no reply from them so i raised another 2-3 queries but they closed all query saying it is duplicate and will revert you shortly and one fine day they reply saying its alredy more than 7days so will not take return now.
Now see how they are cheating customers i have all the mails and screenshot of my dates with my mail and theri reply and all now they are not refunding my money
This is really not fair
I want my money back
My id is charmee. [protected]@gmai.com
Complain id:[protected]
Product it / orderid : [protected]

Dear sir, mai ek marchant hun jahan tak mera paytm me 100% believe tha lenkin ajjj kal paytm bhi desh mai loot ne laga hai, mera dukan se ek person ne ek product karida aur mera dukan me laga hua paytm qr code scn karke rs.500 pay kiya but mere account me paise nahi aaya. Dash board check kiya toh kisi dusre ke account me chala gaya jahan tak humne ekyc karte wakt paytm agent ko humne apna account number diya tha please refund my money and take a strong action...

I have an account under [protected] no with paytm, on 28 th may 2017 i was adding 5500 rs to my wallet but money has not been added to my wallet inspite of debit from my icici account, when i complaint they told me money will return to your bank account as they have not received when 15 days are over and i have already went to my bank they said money has been paid to paytm one 97 communication, even now paytm is saying that we have nit recieved money, paytm grievance redressal is worst as they do not have any direct customer executive no, they only register complanits through ivrs, its a headache to continuously call them and their denial inspite of showing them bank statement. Please akosha solve the issue and make sure they pay penalty for their lack of professionalism and dishonesty.

I have full information about a person who is fraudster's looted me by offering a job opportunity and i have made transaction through paytm can you take any action against him and is there any chance can i get my money back. He is abeshik as he told me and he looted 20000 from me and again trying to take another 25500 from me and i came to found out he is fraudster's by his website ip address and domain address and indiancomplaints.com please try to help me is there any chance of my money refunded to me i have my message to whome i have transferred the amount. Please help me paytm.

Sir kal mene apnne Paytm AC se galti se wrong Tata sky ki I'd no.[protected] par galti se Rs.1350 ka recharge kar diya hai jiska order no.[protected] hai
Please sir is recharge ko mere Paytm AC me transfer kare
Sir me yesterday customer care par call laga raha hu par call hi nahi lag raha hai

Sir,
I receipt mobile samsung j3 pro on 25. May17. And mobile was used for just 10 day. Then problem started from 12 june17 like below
Home key & power key not work
Automatic google screen & cemera open & close.
Then
No sim show. Bettary temperature low show & not charge bettary.

I want replacement of this defected item.
Regards, ranjit gurjar

Recently i have bought shoes from www.paytm.com but i have size issue and i was trying to return but by mistake i had select wrong color instead of wrong size and now paytm.com saying that my account flagged by miss using of their service. I wish you could help me.

After that no one is able to handle in proper way with my concern problem.
Whatever i have got product that is useless for me, i can't able to thing what i can do for that?

My order id is [protected].

I was booking irtc ticket through app. Money was deducted but ticket was not granted. I have received the sms of refund of money. But till date i haven't received it. Ticket was from kalyan to malkapur. Bank name bank of baroda. It was done on june 6. At 12 oclck. Amount of 580+580+480 deducted.3 times.. And then through another card confirm ticket was booked

I bought 2 apple earpods on 14-6-17 in gst paytm sale. I got the delivery on 15-6-17. But when i check the earpods both earpods are fake. My order no-[protected]. I will not buy any product from paytm in future. And i am requesting you plz take some strict action about them who's delever this fake product to me. And this the rong way to sell out company product

Hi

i am not received Refund of INR 490 for PRZM Tint Cotton Non Lycra Jeans against order [protected] .

Thanks
Deepak
[protected]

I ordered a orient wall fan from paytm during my house renovation and i received the item. Because of space and time constraints i could not open the package immediately. It was kept safe because painting was going on. When the painting finished and i opened the package, i found the item received is a used exhaust fan (No-name, no original packing, no bill inside). I immediately contacted paytm with photos of the package and they refused return saying that after 15 days they cannot do anything.

Does this mean that you can commit a fraud and there is no resolution to the greivance after 15 days.

Just 10 days before this incident i got a chinese motherboard (Less than 2000 rs) instead of an asus motherboard (Worth 7000 rs), thank god, i was able to return it. I am yet to get a refund for it though

I have bought many things from paytm, but my recent experiences are just plain horrible. Stays away from paytm

I do not hold a paytm app.. However my bank account was wrongly debited online yesterday in mumbai for rs 2500.

I request you to kindly revert on my nunber n email i will give you complete details of the fraud transaction

I am a senior citizen. And need help immediately

I want to know the number where the money is trasfered.

[protected]
[protected]@gmail.com

Sir, kal date 14/06/2017 ko sham ko mai ajad hind maine apne paytm se apne sbi account se rs.5000 add kiya aur maine ek allahabad bank account me rs.4900 bhejna thalekin add karte samay mere mobile par otp aya aur paisa kat gaya aur payment wallet me maine rs.5000 add karliya lekin jab mai khate me bhej rha tha tab otp bhej rha tha lekin nhi aya aur mere rs.5000 wallet se bhi kat gaye aur jis account me bhejna tha usme pahucha bhi nhi ple refund my balance please

Dear sir
This is to inform you that its i paid the indraprastha gas bill amount of rs 2554 on dated 07/06/2017 order no [protected] its already 9 days passed but till date amount is not credited on my gas provider. Kindly check into the matter and revert back asap.

I write a complaint many times complaint reference no.: 31527146 but till date my problem is not solve or i have not received any mail from paytm.

Thanks
Regards
Raju mukherjee

I had ordered food by travel khana and paid online by paytm. But they are telling that the had not received the payment, but my money had been deducted from account. They asked for payment is i had give them wallet i'd but the told me that it is wrong. Plz look into this problem as soon as possible
Name - amritanshu
Paytm mobile no - [protected]
Merchant - travelkhana
Wallet i'd - [protected]
Date -15 june 2017

I had placed an order at paytm for a fossil watch. My order number is [protected]. I just received the order and there is no watch in the box, i have received an empty box!

I immediately called the delivery person but he asked to lodge a complaint. I am not able to get through the support center, it puts me on hold forever.

Let me know what is the next step i should take to get refund of my hard earned money.