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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 374

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H
Hitesh Mangaroliya
from Surat, Gujarat
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Company is not ready to replace or refund the phone

Address:Surat, Gujarat, 395006

We bought mobile. Only one day mobile is corrupted. Company is telling go to service station. But dont want faulty product. Many complaints paytm is just answering but they are not ready to solve problem. Company have clear policy for replacement of product. If failed then they need to efund. They did more and more conversations but did not ready to replace. And finaly they passed all days of replacement offer...
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G
Goswamirahul94
from Pune, Maharashtra
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Product not delivered yet.. Pls help

Address:Pune, Maharashtra, 411018

Placed my order on 4th of june 2016.. I had placed to products under same order no. Bt have received only one product other product is showen shipped but i m unable to track it.. Tried to contact costumer care they didnt respond.. Have contacted them through helpline.. I have not got response from last 5 days... Pls help me.. My order no [protected].

Regards
Rahul goswami
[protected]...
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V
Venkatesh Kollisetti
from Hyderabad, Telangana
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Amount sending wrongly

Address:530016
Website:www.paytm.com

Dear sir
I have requested paytm to revert the amount sent wrongly to [protected].
And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person....
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N
Nayan Wankhade
from Yaval, Maharashtra
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Delivery shipment error

Address:Buldhana, Maharashtra, 444303
Website:Paytm.com

Hi.. I am nayan wankhade. I have ordered two pair of jeans for my dad worth rs.1572. The order id is [protected]. Actually i have listed 2 quantities while ordering. The paytm delivered me only 1 pair in the shipment. And the rupees for two jeans has been deducted. Help me to sort out this issue. My. Phone no -[protected]
[protected]@gmail.com...
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N
NIMIT KHIMASIYA
from Mumbai, Maharashtra
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No refund or cashback

I have purchased adidas sports shoes from registerd id-[protected] and applied promo code worth 2000/- which could be applied only on flights and hotels. I didn't receive the promo code on due date and i redressed the problem to them and paytm stated they would resolve it in 48 to 72 hours and they didn't stayed by their commitment and gave me promo code after 7/8days, by then i had already booked the flights tickets and the promo code is...
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J
jitesh1230
from Delhi, Delhi
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Money sent to wrong mobile number

Address:Gautam Buddh Nagar, Uttar Pradesh, 110009
Website:www.paytm.com

Hello sir,

I have made a payment of ₹500 to a wrong mobile number [protected] via paytm. I have tried to contact this person but she refused to send the money back. What is the procedure to get my money back?
Is there any legal procedure or it is something like i cannot get my money back.
If it is so then you people need to develop some procedure to get back the people's money in case of wrong transfer as there's...
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V
vinkeshshah
from Rajkot, Gujarat
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Waiting to receive money in my bank account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Paytm has deactivated my account & they have yet not transferred my wallet balance to my account.

Since 22-may-2017 i am chasing them for my account status as i am not able to log to my account and money which is there in my wallet but they are not responding with the all the details which i have requested. I have already provided my bank account details with them but after that they are neither transferring my balance to my...
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M
Mayur Arai
from Ahmedabad, Gujarat
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For deducted amount from paytm wallet buy online order cancelled

Address:Rajkot, Gujarat, 360003
Website:paytm

I complaint against paytm for my amount of worth rupees 6015 /- was deducted from paytm wallet but my online ordered which was go air merchant flight booked on 8th june journey onward 9th june from delhi to leh on the name of mr jitendra singh jhala was cancelled but my amount is still not getting back.
So pls kindly pay attention to my request and solve this problem as soon as possible....
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D
divy205
from Delhi, Delhi
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Unauthorized charge

Address:New Delhi, Delhi, 110062
Website:paytm

Hi team,

There were 2 unauthorized charges (Rs 3000 and rs 1000) from my paytm account.

Kindly reverse back the charge. Its been almost a week and i haven't got any solution.
I had contacted paytm many times and they just provide the information of the reciever but i am not able to reach to the receiver.

Provide some solution.

Thanks,
Divyansh.

[protected]@gmail.combr...
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T
timesh
from Indore, Madhya Pradesh
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Order status showing successful but payment not done

Address:Indore, Madhya Pradesh, 452001

I make payment electricity bill but oder status showing 100% successful than after i m going to electricity office and asking show my bill statement officer said no payment, i am soaked i asking paytm but no response... Qury ref no 31448263

And i trying to costumer care many time but he call disconnects without any response

Totally no-responsible given paytm...
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S
Subrato Paul
from Jaipur, Rajasthan
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Non receipt of Ordered Item

Address:Ghaziabad, Uttar Pradesh, 201010

MY ORDER REF. # [protected]
Nexa Accupressure Men's Grey Slippers

Above ordered item not yet delivered to me whereas I have received the SMS from PAYTM that goods has been delivered.
Lodged complaint through Active Voice Telephone on 9th & 11th Jun but till
date (13th Jun) no reply.
Please help....
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M
Mahfoozali
from Patna, Bihar
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Wrong product received

Address:711102

Dear sir,
Am requesting you please help me out this matter, please help me out
What should i have to do, am really suffer too much, i cant do anythings bcoz the case against paytm company.
This my order id [protected] i order sumsung split ac 1.5 ton but paytm delivered different products what i will do i m trying to contact so many time but they don't want to solve this matter.

Thanks
Regards br...
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K
Khush21k
from Morena, Madhya Pradesh
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I didn't get my refund

Address:Indore, Madhya Pradesh, 452010
Website:Paytm

I ordered a ps4 slim 1 tb with watch dogs 2 from the seller zupitex on paytm
I selected the cash back of rs 4000 and i didn't got any cash back. The seller policy was that he will give the cash back in 7 days and i still haven't got any cash back.
And now they are not accepting any returns or refund. I need my cashback as soon as possible. If you can help i'll be glad....
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M
meghrajpoojari
from Hyderabad, Telangana
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Refund problem - no proper response

Address:Noida – 201 301
Website:paytm.com

Hi my name is roja tatipalli

I have purchased blackberry passport from paytm on may 22 2017 with order no: [protected].

The product which i received was defective as it was over heating very frequently and raised a request and replacement and they did replacement for it. Then i got the replaced product which is worst than the first one. List of problems if i line up but for few if i access youtube it will play...
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B
Brahmraj Meena
from Patna, Bihar
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Mobile recharge unsuccessful

Address:313001
Website:paytm.com

Respected sir
Subject: regarding recharge problem.
On today, i have done a recharge of 99 rs in aircel service provider through paytm mobile recharge but recharge not successfully done. Its showing payment confirmation awaited regularly from 8 hrs on contact no [protected] and my order id is [protected]. I want to.
I want to my money back in my bank account. I dont know there is a hanging problem or whatever.
Thanks....
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A
ashutosh uuu
from Muzaffarpur, Bihar
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Delivery problem

Address:Vaishali, Bihar, 844101
Website:paytm

Maine ek saman oder kiya paytm. Uske baad2 din se delivery ka msg aa raha hai ki out ofdelivery. Kl koi phn thak nhi aaya aaj ek phn aaya ki aap 5 baje thak ghar pe rahna maine kaha ohke. Jab mai phn kiya toh bola hum delivery nhi karenge aapko aa ke lena hoga nhi toh agar delivery karana hai toh 5-10 din rukna hoga. Aur rudly baat kiya.
Oder no [protected]...
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S
Sakshi Exports
from Kolkata, West Bengal
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Fraud by hackers

Address:700064
Website:paytm.com

My account was hacked and hackers debit rs. 2245/- from my account, yesterday some one hacked my google and facebook account, for the recovery of account demanded some amount, in hurry my daughter transferred money to his paytm account cell no [protected], after that this mobile is switched off no response.

They called from - [protected] - jio - cyber crime center (True caller id)

They changed this no in google...
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S
singhabhii
from Hojai, Assam
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Haven't got refund

I had ordered a bike mirror set on 11 may 2017. My order id is [protected]. I returned as the product didnot fit in my bike. They sent me a reference number 74678447144417098124532 regarding the refund but i have not received the money till now. I have gone to the bank also regarding this but they told me they have nothing to do with the reference number. Please help me...
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Address:734101

I have tried to log into my account for the past week. I am not using my sim card and right now currently based in nepal, so using the wifi and internet to make transactions. Paytm was perfectly fine while i was in india, but since i'm here in nepal i can't seem to log in. Can you please help me. Some transactions and payment has been sent to my account and i can't seem to view it. Please resolve this issue with log in....
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F
Flavy noronha
from Nizamabad, Telangana
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About receiving stones instead of hawkins futura

Website:paytm.com

This complaint is in regard with order no [protected] made to paytym. i hae received an box full of black stones instead of hawkins futura hard anodized cooker 5 lts. paytym offers a a very bad customer care service, contanting them takes me no where near the customer exective. kindly register my complain agains the company....
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