PayTM Mobile Solutions Complaints & Reviews

I made 3 transactions of the same amount on 17th december 2016, that is of rs 4500 each. 2 of them were refunded and 1 of them is still pending ever since. I talked to icici bank too and i was told that its pending from paytm's end.

Please kindly look into the matter.

I have booked a ticket using my irctc account on dated 5/6/17 and the money was refunded by irctc to my paytmag on date 7/6/17
Its been 5 days still i haven't received my cancelled​ money back by paytm.
Transaction id [protected]
Refund i'd [protected]

I hve booked a bus ticket from kolkata-paradeep in a/c sleeper in shivanada bus services through paytm, but i got a call from shivanada that i have to go by das bus vide no. Odo5q4250. Then i went to das bus at babughat and got my seat. After this i found it's a/c was not working the vehicle was having a lot many technical problem. Finally it had broken down at basta, balasore at 0230hrs night at a no man area. Then upto morning 0700hrs we wait for the bus to be in good condition but the owner & the staff couldn't take right step at right time. Then i hired a vehicle along with 04 other fellow passengers. Plz give us the bus fare & the hired vehicle rent.

Dear sir.
I want inform yesterday airtel postpaid bill pay rupee 134 massage reciev pending but try again rupee 634 massage again recieve pending after 30 minutes reflect sucsses. My customer go without payment. My loss 738 rupee reason late process paytm. I request pleas refund my amount i. If not refund money i will complain consumer court.

This happend on june 8. I transferred rs.510 to my friends wallet, it it has not yet been credited till now. My friend's paytm account is verified. I have complained about this 5 times still no response from paytm's side. Really disappointed on how their customers are treated. Kindly refund my money as soon as possible.

I m facing a problem of not getting a refund of amount.
I had booked a ticket through my irctc account and made a payment through my debit card through paytm gateway. Due to some issues i have to cancelled my ticket but i did not get refund but the status shows that it refunded
Transaction booking i'd [protected]
Cancellation i'd [protected]
Amount is 6345
Kindly check it
Refund my amount as soon as possible

I had done recharge through paytm on my reliance no. On 10/6/2017 which till now i have not received. Amount is deducted from my bank account and till now i didn't received the balance.
I informed paytm many times but they are not bothered for the same.
For them there is no value for money of customers.
Immediately provide my recharge, or refund my amount.

I used the paytm mode of transaction in railway reservation. The current status points that money has been released by railways and recieved by paytm. But paytm has not refunded the amount yet to my bank. I used my debit card for transaction.
Transaction id: [protected]
Transaction date: 09 june 2017
I booked a tatkal ticket in train:11466 from katni to ahmedabad.

Dear,

6th of june i want to pay shopkeeper with paytm from my account which i have in hdc bank. But at the time of payment transaction had failed but amount is debited from my account. But still amount is not add in paytm nor add in my hdfc account.

Hello,

This is regarding an iphone that i have bought a month back from paytm and one i have bought 10 days before.

Today i found that the usb that i was provided inside the box was not original. This is really very disappointed from there end that the products that they are providing to there customers is not the original one. The product is been swaped from original to duplicate and they are making fool of there customers.

I went to the service center of iphone and they tols me that the usb is not original and its a duplicate one.

I am there regular customer and finding this kind of services is really disappointed.

Request you to please take some action against this asap.

Your quick response and some strict action will be highly appreciated.

Thanks,
Srishti pahwa
[protected]

This is to inform u that tx no. [protected] was done on 29th of april for which i got the msg that the amount has been refunded. But actually the amount was never refunded to my bank a/c. When i saw the msg i again made the payment against the bill. After sometime i came to know that double amount has been paid i. E. By paytm (Amount which was supposed to be refunded) and me too, which was again through paytm. Plz refund the same.

I placed an order at 4:13 pm, may 21 2017 for lg 1.5 ton 3 star split ac (Js-q18spxd).
I paid rs, 41408 for the same which was eligible for rs. 5000 cashback.
I applied the promo code and waited for my order to be delivered.

But, to my surprise they delivered it after 10 days and no cashback after that.

I asked them, and now they denied that we have applied cashback promo code and now it is removed from orders section in website. They are tampering with the data.

They are not ready to return the product either. Rejected the return request and no cashback.
Same product is available for 38k in other websites but i went for paytm because of better deal, now i am at loss.

Paytm must give proper reasons for all this cheating they have done.

Dear concern,

It was very bad experience which i faced with paytm

I have thinking of starting paytm vollet two month before, one day i. E. On 13 th may 2017, i had created my account in paytm and have added rs 5000 from my sbi account in my vallet, on same day my account was blocked... Before intimating me or provided any quary.
I have called to the customer care executive many time for proper guidance also i have received email from paytm care for sorry mail... But the problem was not solicitated.. I have called mr. Arun yadav ref. No. 30215004 dated 25th may 2017 for the solution in paytm care but the solution was not solved, then i received one e-main in which it was clearly mention that i have to provide the transaction details i. E. Sms which came from bank side and paytm side along with kyc, and the same i have provided on the due date along with voter id card as kyc, again i have called on 31st may 2017 for my account unblock and the agent was mr. Sakir ali ref. No. 30686762 who has told that we have received all details from your side and the issue will get resolved with in 48 hours... It was just a face service from the same agent... Again my problem was not yet resolved and the date was 10th june 2017... Again i have called paytm care and the agent was mr. Akhilesh bin ref no..29475246 for the same support for id unblock he has taken complain for the same and have also confirmed that i have submitted all information with respect to the transaction details and kyc and has given time for apprx...48 hours for resolution...

It was very bad experience from paytm side... As i had used the paytm service from the first time

Let see whether my account will get unblock or not, i am giving 48 hours to the paytm service to release my account else i will complain to the payment forum or in social media for the the bad experience

Regards
Alok
Mob - [protected]
Email id : [protected]@gmail.com

I have orderd car 4d mats. It has shipped, i was waiting 10 days but i havnt recieved product.
After 10 days i got a message that they refund my money, instead of sending my product.
It has wasted my time and i did not use mats for my car.

Hiii good evening
My paytm. Alc had showing blocked n errror so plz help me i have 5000amout in my paytm wallet
Registerd mobile no:-[protected]
Its showinng error again n again from when i m. Trying its showing sometimes error and sometimes paytm id is blocked i request u to refund the amout from oaytm wallet to my bank alc plz i hope u will solve my problem n find solutions as soon as possible

Dear team,

I booked busticket on 8th june pnr no:-3891344, through ur paytm, rs 2038/- (Date of journey:09-june-17 place of journey: hubli to goa traveler; seabird) but this amount not credited to my account. I have sent complaint to customer care as they have collected cash from customer while travelling even though we made payment through paytm and also very bad response we received from the seabird travellers which was very worst experience. The bus was actually booked morning at.5:15 am and we received call from seabird stating your bus cancelled due to some bus technical problem hence we have rescheduled at 1:00 am at the same time they collected cash even though we booked ticket through paytm. So my humble request u to take necessary action and kindly give solution to me and this might help other as well to be aware of such things.

Im contacting to paytm support team [protected]@paytm.com but not a solved problem my account temlarory blocked logging in but im providing all documents and details orignal and statement all details provided not a replyd my mails plz solve my problem i need ergent helped plz unblock my account and inform me [protected] fbhot.[protected]@gmail.com

Actually i ordered two laptop bags but i have received only one bag and i pay the amount for two bags and i return the product for delivery of less quantity and i receive the amount for one bag. So please refund my amount for my second bag.
Actually i received a damaged laptop and put a request to replace the laptop but still it is not replaced. Please respond to this complaint as soon as possible.

Order no. [protected]
From
Delhi

To
Shimla
Date of journey
[protected]
Reporting time
8:20 pm
Departure time
8:20 pm
Status
Booked
Paytm ticket id
Opr28a
Passenger name seat ticket pnr
Garimella ramana murthy 17
12739
Garimella sowjanya murthy 21
Pilaka bhagya lakshmi 20

I have already submitted a complaint in regard to the above ten days back. The said service is cancelled. We did not avail. Refund has not been made so far. Hope you will extend your support and see that amount is refunded at the earliest. G v ramana murthy [protected] mail id [protected]@gmail.com

Dear team,
my name is akshat kapoor and i'm an active user of paytm wallet.
On 4th june 2017, i was about to receive a payment of rs.546.
For which i received an sms alert also mail confirmation with transaction id: [protected].
But the said payment was not reflected in my paytm wallet, also my paytm wallet is not reflecting correct balance.
Need urgent help and support.