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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
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5032
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 378

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Address:New Delhi, Delhi, 110041

Product bought from paytm received local & not working.
I want to return the product & want cash back. Memory card is faulty showing 32gb but not working, data is not transferring from one source to another.
I have complaint many times but there is not any response.
Product is sold by
Ganpati traders d-6/10, ground floorrana partap bagh.
Delhi - 110007
Plz help & do not buy from paytm...
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B
bhadreshdoshi
from Mumbai, Maharashtra
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Amount not deposited in my PayTM Wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 400104
Website:paytm.com

Paytm team,

I used paytm mobile app to add money to my wallet from hdfc credit card. The transaction got failed. But after receiving the credit card statement, i see amount got deducted and the description shows "paytm app noida".
I have made call to customer care, who asked to drop an email to [protected]@paytm.com. After writing repeated emails, i am getting same reply asking for registered mobile number, order number and...
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K
kumar deepak
from Jammu, Jammu and Kashmir
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Cheating hub paytm

Address:110095
Website:Paytm

Ordered a mobile n received empty box of 9000/- on 4 apr 17.

Various complaint r submitted till now 6 june 17.

Good thing for customer dealing.

Hidden communication n timelimit submission o[censored]ndertaking form is nice.

Proud for losing 9000/- by paytm which is branded by our honourable pm modi.

Nice cashless experience.

Must share everywhere...
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M
MallaiahM
from Chirala, Andhra Pradesh
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Money deducted from my hdfc credit card

Address:Khammam, Andhra Pradesh, 507002

In my latest hdfc credit catd syatement dated 6th june 2017, i found 4 transactions amounting to rs.10000.00 in the name of paytm mobile solutions on 28th may for rs.2000, on 3rd june for rs 2000, on 3rd june for rs.3000, again on 3rd june for rs 3000 and 2 transations amounting to rs.3000 in the name of paytm app noida - on 28th may for rs. 2000 and again on 28th may for rs. 1000total amont rs. 13000, which i have not done st all. Kindly...
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S
Shrashti Chaturvedi
from Bengaluru, Karnataka
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Didn't get my money back

Address:560043
Website:Paytm

My colleague has transferred me 3000 and 5000 rupees on my number which was not registered in paytm... I have changed my no. So that i can get my payment but still on my changed number that is [protected] the wallet amount is still 0.00
Hereby i request to recert back the 5000 and 3000 rupees to the wallet txn id: [protected] and [protected] respectively...
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M
m001
from Basti, Uttar Pradesh
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Regarding balance deduction

Address:Palwal, Haryana, 121102

Respected sir, this is manoj kumar nd m using my paytm from [protected]... Sir, i want to say that from yesterday there was a deduction of amount nearby (Rs.80) without any prior information from ur side to me. My humble request to u to plz refund my this balance as soon as possible... For this i shall always be obeliged urs... Thanx & regards manoj kumar [protected]...
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C
Ccbhatti
from Varanasi, Uttar Pradesh
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Money deducted my account but not receive in my other sbi account

Address:Jhajjar, Haryana, 124109
Website:[email protected]

Sir/ mdm
I am chetan from jhajjar haryana. My account has been already for paytm. I have transection on other sbi account but money deducted my account but not receive in sbi account. I have complaint for long time but no solution.
I have all detail received on dated on 9/12/2016 & 12/12/2016.. All detail send to my email id [protected]@gmail.com...
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N
nidhika ohri
from Ahmedabad, Gujarat
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Worst customer care

Address:Gautam Buddh Nagar, Uttar Pradesh, 122001
Website:WWW.Paytm.com

I have made a purchase on 16/10/2016 for 2 items with cashback of amount 279 and 139 resp. I have returned 1 item for which i have received refund excluding cashback amount to my wallet.
I cant see any cashback received in my wallet transaction but credit of refund was there.
When i get back to there customer care they are saying it was added to your account which you have used for next purchase on so and so date.
My...
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S
shraddha Raut
from Mumbai, Maharashtra
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Amount deducted from bank not credited in paytm wallet

Address:Mumbai City, Maharashtra, 400012
Website:Paytm

1. On 6th june 2017 at 04:39 pm i have tried to add rs 400 from my sbi debit card to paytm wallet.
2. I have received a message that the money is debited from my account.
3. But i can see that its not credited into my paytm wallet. And the status is : transaction is waiting for four hrs.
4. Today i have tried calling to paytm customer care help line number, was able to go to the "speak to customer care executive". Help...
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S
shradha nagarajan
from Bengaluru, Karnataka
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Refund not processed yet

Address:New Delhi, Delhi, 110018
Website:paytm.com

On may 22, order [protected] and [protected] placed through paytm, where both the orders got failed. But for one of the order, money (Inr 4010) got deducted from my account. Its not refunded yet.
I raised 2 tickets for verification, where i got a reply i shall reach to bank and confirm. As confirmed from them, they said the transaction have been successful. Ask paytm. Its been more than 15 days, money is not refunded.

Process...
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A
Abhishek710
from Pune, Maharashtra
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Irctc payment through paytm gateway

Address:Pune, Maharashtra, 411046
Website:Paytm

I have booked rail ticket through irctc rail connect app the payment was done using paytm gateway but not paytm account amount got deducted but ticket not booked and it is mentioned on the irctc receipt that money is settled to paytm but no money is credited in my bank account
I have mailed at paytm customer care but there were no solution or settlement provided i am attaching the receipt screenshot....
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M
meghana thakkar
from Mumbai, Maharashtra
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Return request not accepted

Address:Mumbai City, Maharashtra, 400051
Website:www.paytm.com

Had ordered a dress from paytm, the dress dint fit me and tried placing return request for the same. Paytm not accepting the return request....
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S
singh4019
from Noida, Uttar Pradesh
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I had transferred amount from PAYTM to my bank but its not arrived

Address:Deoria, Uttar Pradesh, 274502
Website:PAYTM

Sir,
On 3/march/2017 i had done a recharge through paytm of rs355 but the recharge was failed and the money deducted fro my pnb bank debit card and had appeared in paytm account after that i had transfered my amount to my bank and sir, the amount had not come in my account i had mailed paytm about these issue and they had said that amount had been already refunded in bank account... But the amount had still not arrived in my account......
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H
Hsoberoi
from Delhi, Delhi
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Refund not credit from 1 month

Address:New Delhi, Delhi, 110015
Website:paytm

Dear sir,
I was done one transaction through paytm software on dated - 01.05.2017 but my account was debit instantly and the beneficiary was not received till now and the refund was not credited in my account. I am also sending the mail to paytm customer care center but they replied me the payment was not done by our software. I am also sending you the screen shot of payment.

Kindly resolve the matter at the earliest.br...
+1 photos
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N
npkcse
from Vasai-Virar, Maharashtra
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Money deducted from bank but not credited into wallet

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:paytm.com

1. On 6th june 2017 at 10:39 pm i have tried to add rs 5000 from my icici credit card to paytm wallet.
2. I have received a message that the money is debited from my account.
3. But i can see that its not credited into my paytm wallet. And the status is : transaction failed.
4. I have tried calling to paytm customer care help line number, was able to go to the "speak to customer care executive" option in the 3rd attempt...
+3 photos
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D
Dhimant zaveri
from Bhopal, Madhya Pradesh
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Wrong transfers money

Address:390023

From mobile no [protected] amount rs 5000 transferred to wrongly in [protected] instead [protected] please help to recover I had talk to [protected] but no response...
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P
pradeep yajamanam
from Bengaluru, Karnataka
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Wrong product delivered - redmi note 4 case cover

Address:Bangalore, Karnataka, 560055
Website:paytm.com/care

Hi

I have ordered redmi note 4 case cover which is delivered on 06/06/2017.
The product what i have ordered is mismatch and they have delivered wrong case cover which is un usable for note 4.
Image
Order no is[protected]
Ordered case cover snapshot will be sent in attached image

Please verify the mobile exterior design and send the product accordingly.

Can you able...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 415002
Website:www.paytm.com

On the day of 20th april 2017, I have added 220 rupees in my paytm account. But that amount was not added to my paytm wallet. I have contacted 3 times to paytm by email. I got 1st reply saying that wait for 15 days and then your money refunded to your bank account. I waited for 15 days but still money haven't refunded. Then i again mailed to paytm then i got mail saying that wait for 7 working days. Again i waited for 7 days. Till the date...
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S
Saudhabh Bose Sarvadhikary
from Delhi, Delhi
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Refund not received more than 15 days have passed

Address:New Delhi, Delhi, 110026
Website:www.paytm.com

This is regarding order no #039bd22b.

The order was not placed and the payment got declined from the merchant but the amount of 200 was deducted from my wallet but till now i am waiting for any refund or anything to hear from paytm
I have already written them thrice but not a single revert i ahve received from them.
I have been facing issues with paytm every now and then as while placing the order they display...
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K
Kanth67
from Bengaluru, Karnataka
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Money is deducted from my bank

Address:560100
Website:paytm.com

I am trying to add 1, 000/- rs to patym wallet on 4th june 2017 around 5:20 pm. Transaction failed. But money is deducted from my bank (Dena bank).

Bank transaction details :
Account number:[protected]
Transaction date : 04/06/2017
Transaction amount :inr 1, 000.00
Transaction type : dr
Transaction description :one97 communicatio/331451/[protected]:

Paytm transaction...
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