PayTM Mobile Solutions Complaints & Reviews

I have tried to book a ticket to KVCL(kochuveli) from SBC Bangalore using IRCTC mobile app. I have chooses net banking payment method. But during transaction some error is occured and the ticket charge is deducted from my account. But the booking was not successful. Please do something. I tried to book the ticket for June 17 (kochuveli express). I want the refund.I got this link only to contact you.
INB/[protected]/PAYTM MOBILE SOLUTIONS PVT LTD/

On 9th May, 2016, I saw a laptop (HP 13-D014TU) being offered at a discounted price and that caught my interest as the current market value of the product was approximately 75, 000 INR and i brought making necessary payment.

Order was successfully generated (Order # [protected])
Amount Paid: 35, 089 (34, 990 +99 Shipping Charges)

Events on the below dated:

11th May 2017 - I had raised a concern regarding the shipping of the product and i did received an email response that they are following up with the seller on the same. I had responded on the email that I need the delivery of the item and no refunds needs to be processed and in case of that kindly contact me prior of making refund.

13th May 2017 - I had again raised a concern regarding the shipping of the product and i did receive an email and also received a call from the representative stating that the order will be delivered.

15th May 2017 - I received an email stating that order has been cancelled by the seller and the refund has been initiated without me being contacted via phone [emphasis added]

Now my only concern is when I have entered into an obligatory contract of making the payment I made the payment and confirmed the order so now why the seller (PayTM) does is not fulfill his part of obligation by delivering the product which he is obliged to do.

I also might not be aware but there would be many consumers facing this issue and further to this I already have been treated in the past for one more order which the seller did not fulfill. [Emphasis added]

Here I would like to use the word “Cheating” in specific that the PayTM (seller) is doing as when he feels like the order is generating a loss to him he would go ahead and cancel the same.

I would insist PayTM to fulfill its obligation by delivering the item per the Order # [protected] at the earliest.

And I would also to inform that I would just not sit back this time and will take this issue with the highest authority in the country as I believe every voice is heard and will be answered.

Kind Regards,
Anil Chaudary
(91) [protected]

As I made payment to indiamart through Paytm Order ID [protected], Payment debited from My Debit Card No. XXXX-XXXX-XXXX-5503 linked with [protected] on 11th May 2017 at 2.51 P.M .
But transaction Failed .
Payment is not credit in my account till Now. Please Ckeck

Respected sir,
I transferred rs.450 to wrong number [protected],, i have requested paytm to revert my money but they declined.. The receiver also rejected to send my money back.. Please help me.. The transaction details are as follows:
Sender’s mobile number: [protected]
Incorrect receiver’s mobile number: [protected]
Amount: 450
Date and time of the transaction:[protected]:10:12
Transaction id: [protected]
Please help me sir..

Dear sir,

I had booked a rail ticket (Lucknow to chandigarh) through my irctc account having made an online payment of inr 1451.5 with transaction id [protected] towards payee paytm mobile solution from my account xxxxxxxx2944 of my icici bank account on may, 14, 2017 at 22:38 hours.

The transaction was depicted as 'successful' and the amount has been debited from my sb account, however, the message after the payment flashed 'transaction had failed'. As a result, my rail ticket has not been generated despite the payment having been made through your gateway.

Kindly enquire into the matter and take corrective action in this matter. Request treat the issue as most urgent.

Awaiting your early response.

Major sanjay choubey
14, jalvayu vihar phase - ii
Mansarovar yojna sector 'p'
Kanpur road
Lucknow - 226012
(Uttar pradesh)

Mob : +91 [protected]
E-mail: sanjay. [protected]@yahoo.com

Someone has stolen my money through the paytm from my attached sbi account and their is no otp or info. Msg. Send on my mobile no. From the side of paytm. This is wrong txn. Without info. Me so i want my money back. The txn. Detail are
07/05/2017
Time of deduction :[23:00 to 23:30]
Bank txn. Id :[protected] [protected] (3) [protected]
Wallet order id : (1) [protected] (2) [protected] (3) [protected]
Amount deducted : (1) -3061.22 (2) +62 (3) +3000
And i also know that what the security you do your customer. And i again tell that i want my money back. And this is an account hacking case so. Do it on priority bases otherwise i will lodge an fir.

On 05/14/2017

Sir i. Booked a train ticket at irctc site and paid rs 867. From my paytm wallet but the screen closed immediately and the money was deducted from my account. But no confirmation revealed from irctc and. No tickets booked please look in to this matter and arrange to refund my money wallet order id is pos [protected] at irctc_paytm txn#[protected]
[protected]@gmail.com

By
Your customer
C ashok,

Hi,
I am minoy kansara, i have done airtel recharge from paytm site on 14/05/2017
Date of recharge : 14/05/2017
Operator : airtel
Mobile number : [protected]
Amount paid through paytm : rs 200/-
Actual amount received as recharge : rs 170/-
Total deducted by operator : rs 30/-
Problem : as per information display in paytm site rs 200/- full talk time, so i proceed with rs 200/- recharge, than i found i got only rs 170/-, rest i was deducted as service tax. Rs 200/- recharge was closed by airtel in 2016, which is still display in paytm site. The information display in paytm site is misleading, due to which i have to bear loss of rs 30/- as a service tax. I would have done of higher recharge without giving service tax, if i know that rs 200/- full recharge does not exists.

Solution : i need my rs 30/- back from paytm.

This is to inform u that a sum of money 5220 has been deducted from my account on 14th march 2017 and the payment status is showing to be failed...
My customer id is -[protected]
Bill no- [protected]
Pls look into the issue at the earliest...

Hello sir today 13, /06/2017 i m sent a wrong no.[protected] wallet order id [protected] paytm id 100rup so plz need to help nd refund my acount

I have requested for return of order placed in paytm.com
Your order no is [protected]
12:15 pm, apr 17 2017

I had requested through many emails regarding size issue of the shirt that i ordered. They are not agreeing with what customer say. Paytm cancelled the return request.
Paytm.com don't care about what customer facing problem.

I request everyone don't order any product from paytm.com. Its not trust worthy

Hi,
I purchased sony xperia xa dual mobile on 27/04/2017 from paytm website. Order id is [protected]. After the delivery I have requested for the replacement for the mobile which i bought from paytm website due to the problems in it. I have explained the problems i am facing with the mobile which i bought from from paytm website from the date of delivery itself. Simply paytm have kept the status " Your request for replacement accepted successfully " in my order page till last day ( return/replacement period got expired). But today paytm has changed it to " Return request rejected ". Am i looking like a fool for paytm??? I have paid and bought the mobile from your paytmwebsite and Paytm is responsible for delivering the genuine product. But paytm have sent me a refurbished/used mobile it seems. I have explained all the issues with the images representing those issues clearly through email to the person who has contacted me with email from paytm. But simply paytm has rejected the replacement request. It shows that paytm is a cheap and fradulent website. I invested my hard earned money by beleiving paytm is a genuine and worthy shopping website. I don't know what to say more than this. Really paytm has disappointed and frustrated me a lot. I want the genuine reason for the rejection of my replacement request. Also need the cashback which paytm shown me at the time of purchase. Till now cash back has not not added to my wallet. I need the replacement for the mobile which i bought from paytm. I don't want my hard earned money to be a playing thing for paytm by sending me a worst product. I went to the sony service center and enquired about the problems which i am facing, they told me that it must be the motherboard problem. You just think why i need to buy a problematic mobile from your website paytm with my hard earned money????
I need the replacement or i need the refund for the mobile which i bought from paytm. Till now i am unable to use that mobile because of the problems in it. Paytm must act responsibly in resolving my problems soon. I hope paytm will take necessary steps to resolve my issues... I request you to kindly help me in this case.

When i transfer money from wallet to the bank account, its show successful but money was not transfer to my bank account.
I need refund my money

I have added fund of rs.11000 into my paytm account then after that it got blocked whenever I am trying to login it says temporarily blocked and it was blocked before 4 days still no reply from them. I already sent my complaint details via online ticket almost 6 tickets raised but no reply please help to get my money back or unblock my account so that I can utilise I am very need of money.
My mobile number -[protected]
Email I'd-santosh.[protected]@gmail.com

Wrong payment huva he return chahiye but vo cellphone switch off kr diya he bda fraud huva he plz ku6 solution nikalo

I ordered a body brace hip shape but the product when delivered are not same as per the descriptions provided in paytm. And seller doesn't have return policy.
I want to return my product and want my money back. So my question is why seller doesn't have return policy. It doesn't have the return policy so it shows that seller and paytm just want to mint money.

Order no :[protected]order total :rs 20
13 may '17 5:32 pm
I was recharging today my airtel number through paytm but it shows it's payment is failed, may you please fix this problem.
Account
These are previous orders when i got recharged failed, please update me if any assistance is accessible.
Thank you.

Payment confirmation awaited
Rs 20
[protected]
11 may '17 9:53 am
Rs 20

Payment failed
Rs 48
[protected]
23 apr '17 9:46 pm
Rs 48

Payment failed
Rs 48
[protected]
23 apr '17 9:39 pm
Rs 48

Payment failed
Rs 48
[protected]
23 apr '17 9:30 pm
Rs 48

Payment failed
Rs 48
[protected]
23 apr '17 9:27 pm
Rs 48

Payment failed
Rs 48
[protected]
21 apr '17 7:09 pm
Rs 48

I was placed an order of vivo v5 on paytm.com on 29-april.
It delivered on 1st may when its delivered i got seal broken box of vivo vp inside paytm box. I was requested on 1st april for replacement of this order id. I got on 5th may a mail from paytm that share some images regarding phone nd cover.
I was shared succesfully. Now i got a mail on 12 may that ur imei no. On phone nd imei no on box both are note same. If seller dispatched seal broken phone than hw could be same?

I am dineshkumar from coimbatore. My mobile number [protected]. I forgot my paytem password. So please help. To create new password. One week before my paytem locked. So my money 999 also locked. I facing many problems. I am not happy to money transferred. So you will help me. I already completed in your toll free number. But not response. That completed.

Sir I booking my ticket though paytm wallet transaction no [protected] on 9 may amount 341 ruppes but ticket was not booked on irctc and payment is debit on my ATM card
Please help me
Thanks