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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 584

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M
Mourya Boy
from Petlad, Gujarat
Dec 18, 2016
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Paytm team I am already sabmit a complaint 13 December. But not response me please sir resolve my money problems
Sir I am paytm user 10 December transaction failed but 7500 rs money deducted from debit card but not added in my paytm wallet we call many times customer care but not response. Noida office staff not pic phone. I email many times from [protected]@paytm.com and not answer my mail. And many times mail [protected]@paytm.com but only send me ticket number but no more details my transaction
Sir I request you for refund my money 7500 rs return my account ya my paytm wallet
Transaction id. POS[protected]
My number [protected]
My name sunil mourya
Sir solve the my problem @ and return my money 7500 rs my account
Dec 18, 2016
Updated by Mourya Boy
Sir please resolved my problem fast already 10 day to deducted money
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    Pramila Dixit
    from Ahmedabad, Gujarat
    Dec 18, 2016
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    On 13.12.2016 rs 250/- paid for mobile recharge. but no recharge occurred.
    sequence no 698292
    please refund my money.
    ref[protected]
    my account debited for rs 250/-
    no refund received yet.
    Dec 18, 2016
    Updated by Pramila Dixit
    ok
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      R
      Ram Kumar Saxena
      from Tonk, Rajasthan
      Dec 18, 2016
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      Address: Gurgaon, Haryana, 122002
      Website: [email protected]

      My transection id [protected] and ticket no. 13273206 transfer paytm wallet to paytm wallet is confermetion correct but not many send before 6 days not resolve my problem.
      Please proretybase my issue resolve

      Thanks
      Ram kumar saxena
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        N
        Narendra Kanumalli
        from Surat, Gujarat
        Dec 18, 2016
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Paytm.com

        Money transfer from one wallet to another wallet is not successful my money deducted but still showing status is pending, it's been 24 hours since transaction no Cashback no successful transaction and I have raised two tickets and one query no reply from any side
        I want my money back
        Wallet txn id: [protected]
        Dec 19, 2016
        Complaint marked as Resolved 
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          K
          Kushalkangire01
          from Mumbai, Maharashtra
          Dec 18, 2016
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          Address: 400706
          Website: Paytm.com

          I have complaint about money lost during money transfer to friend via paytm wallet
          I send Rs. 13000 to my friend but he only got Rs. 10000.
          During money transfer by debit card I got an message about to crossing of daily limit of money transfer by bank it declined 2-3 times but and I got another message about completed transition but my friend doesn't got any money from me but my money is gone from my account
          Dec 18, 2016
          Updated by Kushalkangire01
          Date:-09/12/2016
          https://www.facebook.com/FIRpaytm/

          Kindly share image of screen shot there and an FIR will be lodged against paytm
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            C
            Chetanya Chopra
            from Patiala, Punjab
            Dec 18, 2016
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            Address: Patiala, Punjab, 140401
            Website: paytm.com

            Paid from paytm wallet amount of 1577 rs airtel postpaid bill it showed transaction was successful and balance was deducted but bill payment was not done actually please take strong action against it... My Paytm linked mobile no is [removed] issue with Paytm Order #[protected] and Paytm Cash Txn ID [protected] ..[protected]:44:57 PM
            I Complaint on paytm's contact us section but no response from there side i m really pissed of now
            Dec 19, 2016
            Complaint marked as Resolved 
            Dec 18, 2016
            Updated by Chetanya Chopra
            I paid bill of airtel postpaid through my paytm wallet of amout 1577 it was showing transaction as successful but bill was not paid ..my linked mobile no is [removed] i have issue with Paytm Order #[protected] Paytm Cash Txn ID [protected][protected]:44:57 PM
            please take strong action on it as soon as possible
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              S
              sainisanket
              from Dehra Dun, Uttarakhand
              Dec 18, 2016
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              Address: 136118
              Website: [email protected]

              Dear Sir.
              At dated 05/12/2016 a payment was made by me to a Shop owner throw Paytm. But during entering the Mobile no of that Shop owner any digit insert wrong by me by mistake. Rs: 3040 Deduct from my Paytm wallet. after making the payment i informed by the shop owner that he did not received the same.regarding this wrong payment many time i try to contact to Paytm throw various sources Like Mail & Phone. but did not get any appropriate ans from them. i am very upset due to this. please help he to get my money back.

              when we are going to make any payment throw paytm to any mobile no. before sending or transferring the money their is ( in paytm ) not any dool to ask conformation the Mobile Number. so paytm is not safe to make any Money transaction. txn id is. [protected] time was: 05:11 pm.

              Please Sir Help me to get my RS:3040 back.
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                M
                Mv1407
                Dec 18, 2016
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                Address: Jaipur, Rajasthan, 302033

                On 17 dec 2016, i have tried to transfer 2600 rs to bank account, tried two times order no[protected] and [protected], both failed but my wallet shows zero balance, ie money not refunded after failing transaction.
                it shows cause of failure that user cancelled to add money transfer, but i have not cancelled money was in my wallet after failing transaction it becomes nil

                Manish verma
                [protected]@gmail.com
                https://www.facebook.com/FIRpaytm/

                Kindly share image of screen shot there and an FIR will be lodged against paytm
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                  N
                  from Bengaluru, Karnataka
                  Dec 18, 2016
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                  Address: Raigad, Maharashtra, 410101

                  Dear sir/madam,
                  My name is nishikant jadhav. I have done recharge for tata sky. But i want to recharge rs. 645, but by mistake i have done 6450 rs. Recharge. So please refund my amount on my bank account. My order no. Is [protected] and my dc transaction no. Is 570581.
                  Yesterday i have called to tata sky customer care. They told me they are refunding my amount in paytm. They told me to contact paytm customer care. So please help me. Its urgent. Plz reply me on my number or email.
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                    S
                    Samim Shah
                    from Noida, Uttar Pradesh
                    Dec 18, 2016
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                    Address: 110068
                    Website: www.paytm.com

                    I did a transaction on 30 Nov of Rs 500 to Paytm. It got credited in my Paytm wallet. I accidently transfered Rs 200 back to the bank on the same day. I got a message from Paytm that it will be transfered in your bank account in next 7 days. But it has been around 20 days, I haven't received them. I contacted paytm through mail as they don't have any customer care number. The reply I received after 5 days wasn't even written by a person, it was computer generated email and that email said you need to reply to that mail so that my request would be entertained. And again I had to tell them about the problem which I faced and to this day I haven't received any reply from them. I am using Paytm from Mobile number [protected] in case Paytm needs information about my account.

                    P.S: I know what answer paytm would give, that it is the problem of the bank, you need to contact your bank, we have transfered the amount to your bank account, it might be pending with the bank.
                    Dec 18, 2016
                    Updated by Samim Shah
                    I got a call from +[protected] telling he is from Paytm and asked for my card number, expiry date and cvv Which I gave, after that he was asking for OTP which I received on my phone Which said " To pay Rs 10000 to PAYTM from your card use OTP xxxxxx". I asked him to give me the explanation why you want to transfer 10000 to PAYTM from my bank account he said it is policy of gateway that the minimum amount has to be 10000. I dont know what kind of fraud they are running but Please beware of this. Dont give any OTP and card details to anyone who is calling from PAYTM. And as I said earlier they sent me an email which said you have to contact your bank because the amount is pending with your bank. I am attaching the screenshot for this.

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                      F
                      Farah Shkh
                      from Mumbai, Maharashtra
                      Dec 18, 2016
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                      Address: Mumbai City, Maharashtra, 400050

                      Dear Sir

                      i have paid an electricity bill No.[protected] and Oder No.[protected] initially payment has decline but bank deducted Rs.380 balance from my account so what can i do for refund my money.
                      kindly find the attachment file.
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                        V
                        viveksk9809
                        from Mavoor, Kerala
                        Dec 18, 2016
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                        Address: Thiruvananthapuram, Kerala, 695029
                        Website: www.paytm.com

                        I transfered rs 5000rs from my paytm wallet to state bank of travancore account number [protected] .The money is debited from my wallet but the amount is not credited to that account...transaction id is [protected].my mobile number:[protected]
                        Email:[protected]@gmail.com
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                          S
                          sahil dev banjare
                          from Indore, Madhya Pradesh
                          Dec 18, 2016
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                          Address: 492001
                          Website: [email protected]

                          I am sahil dev banjare from korba I telling about my paytm app I returned the money to bank account is cleared from my paytm account.and the not send it shows in pending.and I talk to SBI bank and the bank says we have no money come from paytm.so I want the pending money back in my paytm account. So I request give my money back I can't wait please trying to understand...
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                            S
                            Sowmya Hemanth
                            from Bengaluru, Karnataka
                            Dec 18, 2016
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                            Address: Bangalore, Karnataka, 560076

                            I have transferred ₹4000 from my PayTm wallet to my Hdfc bank account.Money from my wallet is deducted but not deposited in my bank account and the status is showing as pending.Please help immediately

                            I have transferred ₹4000 from my PayTm wallet to my Hdfc bank account.Money from my wallet is deducted but not deposited in my bank account and the status is showing as pending.Please help immediately
                            I have transferred ₹4000 from my PayTm wallet to my Hdfc bank account.Money from my wallet is deducted but not deposited in my bank account and the status is showing as pending.Please help immediately
                            Dec 18, 2016
                            Updated by Sowmya Hemanth
                            My amount from PayTm wallet is deducted but not transferred to my bank account.Please do the same immediately
                            Dear Costumer,

                            Request you to raise your complete issue at [protected]@hdfcbank.com along with your issue details, transaction details, registered contact and account details .with ref-TTU[protected] in the subject line. Will get back to you.
                            -Bejoy HDFC Bank Customer Assistance
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                              M
                              Mdafroz Alam
                              Dec 18, 2016
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                              Address: 110034
                              Website: [email protected]

                              Sir mai 10/12/2016 ko shopping kye the Rs 684 ka lekin hamare paytm SE 25 rupees Kate baki 659 rupees hamare accounts se kata the
                              Lekin hamare accounts SE 2 bar transaction hue lekin abtak hamara paisa abhi take nahi aya hai
                              Plz apne tarike SE check karke paisa return kar de
                              Thanku
                              Dec 18, 2016
                              Updated by Mdafroz Alam
                              Duel time shipping charge
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                                S
                                Sapan Mohanty
                                from Bengaluru, Karnataka
                                Dec 18, 2016
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                                Address: 560037
                                Website: www.paytm.com

                                Dear sir
                                I have requested paytm to revert the amount sent wrongly to [protected]
                                And after it was sent I called to that number to revert me back money but he is not responding.i have submiited coplaint to the paytm, but paytm denied to return the money.I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
                                Paytm need to respond and got my money back.
                                I am disappointed as I got no reply yet. It's an issue to be dealt early.

                                Paytm Cash sentTo: pradiptakumar Das
                                Paytm Cash Txn ID [protected]-12-17 06:41:58 PM

                                this is the wrong transaction details.i m also sending u the snapshot

                                my contact [protected]@gmail.com
                                contact-[protected]
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                                  D
                                  dasrhileee
                                  from Ahmedabad, Gujarat
                                  Dec 18, 2016
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                                  Address: 380005

                                  I did 2 bank transaction from my paytm wallet. And even after 48 hours still it pending.
                                  when i get my money back?
                                  they didnot respond to any call or mail also.
                                  email:::[protected]@gmail.com
                                  please get in touch with me through my registered email id.
                                  Details:
                                  1)Transferred to Bank Account
                                  Paytm Cash Txn ID[protected]amount:1570
                                  [protected]:45:50 PM
                                  2)Transferred to Bank Account
                                  Paytm Cash Txn ID[protected]amount 3250
                                  [protected]:41:21 PM
                                  Dec 18, 2016
                                  Updated by dasrhileee
                                  By mistakes i give wrong transaction id please consider below transaction details which is right.
                                  1)Transferred to Bank Account
                                  Paytm Cash Txn ID [protected]---amount:1570
                                  [protected]:45:50 PM
                                  2)Transferred to Bank Account
                                  Paytm Cash Txn ID [protected]--amount 3250
                                  [protected]:41:21 PM
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                                    Vikram 2002
                                    from Unnao, Uttar Pradesh
                                    Dec 18, 2016
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                                    I am vikram from surajpura village I telling about my paytm app I returned the money to bank account is cleared from my paytm account.and the not send it shows in pending.and I talk to SBI bank and the bank says we have no money come from paytm.so I want the pending money back in my paytm account. So I request give my money back I can't wait please trying to understand
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                                      N
                                      Nithyanandan
                                      from Chennai, Tamil Nadu
                                      Dec 18, 2016
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 500097

                                      My mobile number: [protected]

                                      I have used Paytm for booking the flight tickets (family 3 members) from Coimbatore to Chennai for 31st Dec'16. Since i am the first time user, i got confused by seeing only one ticket, i have wrongly cancelled, immediately i realized i have done wrong and immediately i raised complaint thru paytm portal. then I called up spice jet not to cancel it, they refer u need to connect with ease trip, i have contacted them as well, they said ticket is active. Better connect with paytm customer, i have contacted [aytm and requested not inform ease trip to cancel the ticket, due to this i will losing my amount, they denied.

                                      If the mistake happened, is this the way the customer need to be treated, due to this i have lost almost 7000 Rs. for just a small mistake, they would have done something on this, because the tickets are live. Pathetic customer care, i recommend do not use the paytm, You people are misusing the customer lack of awareness and cheating accordingly. I need my cash back.
                                      Dec 18, 2016
                                      Complaint marked as Resolved 
                                      My complaint is not resolved... No refund of money
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                                        ajitbits4u
                                        from Durgapur, West Bengal
                                        Dec 18, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        A call has come on[protected] from mobile no [protected] & [protected] at 11.50 am and he was telling that he is from sbi corporate office and he wants to renew the validity of my debit card, in this way Rs 10, Rs9716, Rs9751, Rs9704 & Rs9887 respectively has been deducted from my account by convincing and frauding me. after going through internet banking, i found my whole amount is transferred to payTM mobile solution noida.so what i have to do to refund the deducted amount back to my account
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