| Address: Chennai, Tamil Nadu, 500097 |
My mobile number: [protected]
I have used Paytm for booking the flight tickets (family 3 members) from Coimbatore to Chennai for 31st Dec'16. Since i am the first time user, i got confused by seeing only one ticket, i have wrongly cancelled, immediately i realized i have done wrong and immediately i raised complaint thru paytm portal. then I called up spice jet not to cancel it, they refer u need to connect with ease trip, i have contacted them as well, they said ticket is active. Better connect with paytm customer, i have contacted [aytm and requested not inform ease trip to cancel the ticket, due to this i will losing my amount, they denied.
If the mistake happened, is this the way the customer need to be treated, due to this i have lost almost 7000 Rs. for just a small mistake, they would have done something on this, because the tickets are live. Pathetic customer care, i recommend do not use the paytm, You people are misusing the customer lack of awareness and cheating accordingly. I need my cash back.
Dec 18, 2016
Complaint marked as Resolved My complaint is not resolved... No refund of money
Kindly share image of screen shot there and an FIR will be lodged against paytm