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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 586

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S
sivaat84
from Chennai, Tamil Nadu
Dec 17, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 110096
Website: paytm.com

WORST CUSTOMER CARE AT PAYTM.

My issue is not yet resolved for last two weeks. I haven't got the refund to my Paytm wallet yet. There is no order placed at the seller end www.swayamindia.com ( swayamindia order no #36306 - as shown in Paytm passbook). But the Paytm wallet order id - [protected] says as amount Rs 2545.75 was paid out successfully.

Please do verify the wallet transaction and initiate refund.
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    D
    Disharth Suneja
    from Noida, Uttar Pradesh
    Dec 17, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: Paytm.com

    I have made a payment of 2983 for bsnl broadband bill, recharge status shows it is succesful but service is not recieved
    It is very imp for me to be done this service immediately
    I request for refund of money or complete the service as soon as possible!
    Order no. [protected]
    Please do it as soon as possible
    It is just so much imp for me right now!
    Its been 2 days that service is pending!
    This is not the good service by paytm!
    +1 photos
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      M
      Mohit Hooda 123
      from Mumbai, Maharashtra
      Dec 17, 2016
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      Address: 4355124397
      Website: paytm

      Wallet order id #[protected]
      money transfer from paytm wallet but not received in bank account please look after this . my paytm numbaer is [protected] and the amount is pending from 08 Dec, 2016.
      please refund my amount 2000 either in my paytm wallet or in my bank account
      i shall be thankful to you for this .
      its your responsibility that every customer is satisfied on your revert

      Thanks & Regards
      Mohit Hooda
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        Jitendra Nahak
        from Tumkur, Karnataka
        Dec 17, 2016
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        Address: Bangalore, Karnataka, 8658395023

        Please help me sir
        I sent 1000/- rupees for my paytm wallet to my bank account.
        Because I have not receive for my bank account.within 9 days after
        On Dec 9, 2016 1:25 PM,
        Paytm mobile number-[protected]
        Dec 17, 2016
        Updated by Jitendra Nahak         Sir I sent 1000/-rupees for my paytm wallet to my SBI bank account.
        I have not receive my bank account.
        But paytm wallet display transaction successful
        Please help me sir

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          S
          spandana devabhaktuni
          from Pune, Maharashtra
          Dec 17, 2016
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          Address: 411018
          Website: paytm

          On 9/12/2016 I tried recharging my account for 2500 rupees.The recharge failed but the money got deducted from my account. Order no [protected]. Though it says cash has been refunded the money has not been credited to my account. Its been a week and there are no customer numbers to contact regarding the issue. I tried sending mails and calling the customer care no[protected] but the response was not helpful.
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            H
            Harsh Vaish
            from Lucknow, Uttar Pradesh
            Dec 17, 2016
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            Address: New Delhi, Delhi, 226004
            Website: Paytm.Com

            Few days later I have transfer a money through paytm the paytm customer executive said that your money could transfer in 7 working days but the money does not credit in my bank account and then the money could not transfer In my bank account I will drop a mail on paytm but their executive could not resolve my problem so please gave strict action against the paytm and gave my money back
            +1 photos
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              A
              amanwithcam
              from Delhi, Delhi
              Dec 17, 2016
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              Address: New Delhi, Delhi, 110059

              I have made a transfer on 15 Dec 2016 from my paytm wallet [protected] to my icici bank account[protected] but no amount is credited in bank account. As this time everyone is trying to get on paytm, so paytm should maintain its repo in market. Ref./ Txn.ID - [protected].
              Kindly resolve the matter as soon as possible.
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                M
                Madhav Shinde
                from Mumbai, Maharashtra
                Dec 17, 2016
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                Address: Mumbai City, Maharashtra, 400022
                Website: paytm

                On 10th Dec i have done the payment for electricity i got the failure message from paytm but money was deducted from my account. upto now i didnt got any refund or any call from paytm. even i m trying to call no one is responding
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                  R
                  Ramesh seervi
                  from Bengaluru, Karnataka
                  Dec 17, 2016
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                  Address: Bangalore, Karnataka, 560073

                  SBI just gave us a reference number 74332746332633169222303 for successful refund of Rs 8000 from Paytm to your bank account. Please contact your bank for any further query quoting Hi there!

                  We have refunded Rs 8000 to your SBI bank for your Order ID[protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.

                  Still I Not get my 8000 rs in my paytm account and my SBI bank and I send image of passbook please check.

                  Thanks,
                  Paytm team number.
                  +1 photos
                  Dec 17, 2016
                  Updated by Ramesh seervi                   Raw
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                    B
                    Bhishm pratap
                    from Dehra Dun, Uttarakhand
                    Dec 17, 2016
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                    Address: Pilibhit, Uttar Pradesh, 262001
                    Website: Www. paytm. Com

                    I transfer money to uco bank account from PUNJAB NATIONAL BANK dabit card through paytm wallet accout
                    My money credited from PUNJAB NATIONAL BANK debit card and added my paytm wallet account
                    But when I transfer money to uco bank account then I put the verify code and after it my transfered money showing pending
                    But finally that money is not send to my uco bank account
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                      B
                      Bhavesh Sorathiya
                      from Noida, Uttar Pradesh
                      Dec 17, 2016
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                      Address: Ahmedabad, Gujarat, 382350

                      HI,

                      paytm id : [protected] email: [protected]@gmail.com

                      as per i write message about Payment failed on dated 14th Dec.

                      I got your response about it refund in 7 days.

                      Today its 8th Day and steel i not seen any activity on my paytm vollet or my bank account,

                      Also now it very terrific experience about my all order history and payment history removed.

                      May i know why this happen???/

                      Is this your service to loyal customer?

                      I can wait next 2 to 3 days after i submit application to consumer court with All snaps which i have taken during payment and this email communication.

                      I kindly request you process my refund and update me.

                      Thanks (you are not eligible for this "Thanks" but I have to write to show my loyalty)
                      +3 photos
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                        A
                        Anuj227
                        from Coimbatore, Tamil Nadu
                        Dec 17, 2016
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                        Address: Ahmedabad, Gujarat, 380015

                        [protected] had made transaction through Paytm but by mistake I entered the last digit of account number wrong. The transaction is successful I coordinate with both bank they are ready to reverse the entry but the thing is they want the confirmation from Paytm that transaction made through Paytm but the biggest fraud Paytm not having any consumer number no contact not email revert.
                        Before a month ago no one cares Paytm but due cash shortage this fraud sites business starts.
                        Now what to do.
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                          G
                          Goverdhanlal Choumal
                          from Sheoganj, Rajasthan
                          Dec 17, 2016
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                          Address: Bikaner, Rajasthan, 334001
                          Website: paytm

                          My transaction is pending and its urget to make it continue and there is no such responce through paytm this time. poor service through paytm. i want you to provide a proper response about my problem. its really important. my registered number is [protected]. i hope a proper measure should be taken in respect of this issue. i want to talk to customer care executive.
                          Dec 17, 2016
                          Updated by Goverdhanlal Choumal                           On dated 15/12/2016 at 8.23Hrs, fake transaction of Rs.14000/- has been made from my paytm wallet . I registered complaint to Paytm regarding this, but yet no response received from company .
                          I also complaint to CEO Paytm Mr.Vijay Shekhar Sharma, but no any response received from his side
                          I have complaint to cybercell paytm and my Ticket No. is 13971604 & 13797753
                          I request to Paytm for quick response .
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                            S
                            shammi dhiman
                            from Jalandhar, Punjab
                            Dec 17, 2016
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                            Address: Ludhiana, Punjab, 141001

                            I did 4000 rs transfer / refund to my bank account from paytm wallet but now 14 days compleete i dont recive any amount in my bank account plz tell me wheres my money
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                              A
                              Afzal703
                              from Ankleshwar, Gujarat
                              Dec 17, 2016
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                              Address: 393010
                              Website: www.paytm.com

                              I had transfer 1500rs. from my paytm wallet to bank account on 14 dec 2016 but amount was deducted from my paytm wallet and not credited in my bank account when i saw in passbook transactions it appear pending. I didn't get my 1500rs refund in bank account or paytm wallet. kindly resolve the problem. i have attached the screen shot of passbook. I have already lodged a complain 3 times but no response. please resove my problem.
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                                E
                                engrKushagra
                                from Lucknow, Uttar Pradesh
                                Dec 17, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 226028
                                Website: www.paytm.com

                                Sir I tried to transfer money from the paytm wallet to bank but it got stuck and showing pending status. I just want you to cancel this transactrion and transfer it back to my wallet so that I can perform other transaction as soon as possible.
                                Paytm Cash Txn ID [protected]
                                Paytm Mob number: [protected]

                                I submitted two three tickets on your paytm but no one replied. Please make it possible.
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                                  V
                                  vimlesh.singh17
                                  from Ingraj Bazar, West Bengal
                                  Dec 17, 2016
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                                  Address: 734435
                                  Website: [email protected]

                                  Dear team,

                                  I had transferred amount of 4000 rs into paytm wallet (Mobile app) from my bank of india debit card (Mobile number [protected]) on 7 dec at10:00pm. But it is not showing the amount now in the wallet.
                                  I had raised complaint in paytm website.. But there is no response.

                                  Below are the transaction details.

                                  07-dec-2016 transfer of rs4000 failed from my debit card to paytm account
                                  08-dec-2016 paytm claimed the money but its not 8 days and they have not credited money into my paytm account

                                  Requesting for immediate help.

                                  Regards,
                                  Vimlesh kumar singh
                                  [protected]
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                                    D
                                    deepanshu123456
                                    Dec 17, 2016
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    I was transfering money from paytm wallet to my bank account rs 5000 and it stuck in middle .
                                    2 days have been passed but no reply to my complaint has been informed to me.
                                    please look into this matter as soon as possible .
                                    wallet txn ID: [protected]

                                    I have seen various other complaints too about this matter which means this company has some issue with this type of functions.
                                    Please see this issue as soon as possible by which other customer may not get involved in this.
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                                      R
                                      Rudra Mehra
                                      Dec 17, 2016
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                                      Address: 483110
                                      Website: paytm

                                      Yesterday i was send a money to bank account but transfer is pending.. and my amount was also deducetd.. plzzz help me fast and refund my balance
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                                        A
                                        aayushjain14
                                        from Delhi, Delhi
                                        Dec 17, 2016
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                                        Address: New Delhi, Delhi, 110007

                                        I had transferred to RS. 5000 from my Paytm wallet to my bank account on 14/12/2016 at 11:58 am. I haven't received the amount in my bank account till date and no further communication from Paytm side. What type of service are they providing. Their aim is to only earn money and not providing customer service.

                                        My transaction id is [protected].

                                        Please help me get back my Rs. 5000.
                                        +1 photos
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