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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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1738
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Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 589

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S
Shivani Gurung
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank transfer pending amount

Address:New Delhi, Delhi, 110092

I made a bank transfer of amount 3000rs from dena bank debit card to a icici bank account but the amount is not reflected to my bank account. The status is showing pending. Why does it happen, if the amount was not trasferred then it should be back on my paytm wallet but there also its not credited. Where the amount is stuck please go through the matter and let me know.
I am not getting any reply from paytm care while i have send 2-3...
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A
Anandprakashverma
from Varanasi, Uttar Pradesh
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After 38 hour showing pending

Address:Varanasi, Uttar Pradesh, 221103
Website:[email protected]

My a/c i'd is.. [protected]@gmail.com. Maine 14/12/16 ko 8:38 pm ko paisa idbi bank me transfer kiya to massage aya otp expire. But my ballancs was deducted in my paytm wallet. Wallet txn no. Is [protected]. Maine cheque diya hai jo ki bounce ho jayega. So please do something. Maine pahali bar transfer kiya to pending ho gaya but dusari bar success ho gaya but paisa dono bar kat gaya kya karu. Mai bahut frustrated hu...
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K
kishore kumar mandalapu
from Hyderabad, Telangana
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Paytm wallet pending

Address:Khammam, Andhra Pradesh, 507002
Website:Www.consumercompliant.in

Sir my name is kishore i have 5000 rupees send to sbibank account from paytm wallet in dec 14. The amount deducted in paytam wallet but wallet shown transfer to bank account pending. So clear the issue urgently. Inform to many times. Not responding and no replied. My wallet i'd is [protected] my name kishore my phone number [protected] the deducted amount 5000 is very urgent need because my sister birthday part at 16th dec. Solve the problem...
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G
gauravchaube003
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transfer is in pending

Address:110091
Website:paytm.com

Dear sir/ma'am,
I have transferred 2000 rs to a bank account from paytym wallet..
After two days transaction status is showing in pending.
And my amount is detected from my paytm wallet.
I have send mail to "[protected]@paytm.com" as well as try to contact with each possible ways.. But no response is coming from there.

Paytm cash txn id [protected]

From:
Gaurav kumar chaturvedibr...
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R
ramanjiia
from Hyderabad, Telangana
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Money not refunded by paytm

Address:Rangareddy, Andhra Pradesh, 500072
Website:paytm

Hello paytm care,

Please refer the attached screenshots of proofs for money deducted and paytm sms alerts. How you say the money transaction is not processed. The attachment is clearly showing the transaction history on 6th dec, almost 10 days is over. Till the amount is not refunded but paytm sms screen shot shows money is refunded by reference number. With this reference number sbh bank persons are not giving response and...
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R
ravindra@
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Money return to bank

Address:Alwar, Rajasthan, 301035
Website:paytm

Sir, i have return 8000 rup bank but not recive in our bank accunt....
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A
Ashwin Rajput
from Rajkot, Gujarat
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No answer on failed transaction

Address:Pune, Maharashtra, 411027

I was adding money to my paytm wallet bank trasaction was successful and money was debited but paytm trasaction was failed.

Tried to reach paytm on email [protected]@paytm.com but no answer second time I found paytm number on Internet first. Number was not reachable on second.number I got voice message you paytm pin is not set.paytm will contact you to set.your pm but so far I have not received any call from paytm.

Please...
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O
om prakash indu
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Fraudulent withdrawal from my account

Address:110019
Website:PAYTMSOLUTIONSNOIDAIN

On 12.12.2016 my account with canara bank has been fraudulently debited with following narrations :

Paytmnoidain-12/12/2016 12:21:[protected], 000.00
Paytmmobilesolutionsnoidain-12/12/2016 12:22:[protected], 000.00
Paytmmobilesolutionsnoidain-12/12/2016 12:28:[protected], 000.00

I have never used my account or debit card for above transactions.
Kindly investigate and...
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C
csomureddy.mca
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction with pending status from past 18 hours. no reply from [email protected]

Address:600043
Website:paytm.com

Please find the below transaction details which is in pending status from past 18 hours and i didn't get any proper response from paytm care.

I have written many e mails regards to this to [protected]@paytm.com but no response yet.

O only am raising my concern here. Please do the needful

Wallet transaction id :- [protected]

Attached the screenshot for reference....
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M
Mankaur Chadha
from Delhi, Delhi
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Money send

Address:New Delhi, Delhi, 110009

Hello my frnd send me money throuh paytm but which number he is transfer money that was not register on paytm but wen he tranfer the transfer is successful. After i register my mobile no. Where my frnd transfer but yet there is nothing in my account my balance is 0 but my frnd my is debit frm his account so tell me where is my money the money amount is 2300rs and i tried your customer care no. So many times but there is no option to talk...
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N
Nasib shaikh
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Money transfer bank account

Address:Mumbai City, Maharashtra, +91
Website:[email protected]

Sir my 5000 rupees painding. Paytm wallet i request transfer to my bank account my mobile number [protected]...
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M
Meetsekhon
from Ludhiana, Punjab
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After 24hr still showing pending

Address:Patiala, Punjab, 147101
Website:Paytm

Yesterday i was add 10, 000 in my paytm accnt and i was send to bank acnt but it show error then i tried more and again same problem when i tried 3rd time then sent money is successfull bt this time another 5000 rupee automaticaly cut my acnt then i back main menu i saw both transfer pending and i wait 24hr but no any responce plz do some thing nd back my money in my wallet i hope so you solved my problem shorlty...
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C
Chander P Verma
from Delhi, Delhi
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No resolution of complaint even after 8 days

Address:Ghaziabad, Uttar Pradesh, 201014
Website:paytm.com

I transferred rs.6000 from my bank account to paytm which failed. I added once again which was successful. But the amount from my account was deducted twice. I raised complaint and was informed that it will settle within 48 hours. The transaction date was 7th dec and now it is 15th. I have not received any resolution. Further, i am unable to open my web paytm account. It is not verifying my mobile no. Unable to reach through phone support...
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A
Aamir jameel
from Srinagar, Jammu and Kashmir
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Refund as flight got cancelled

Address:New Delhi, Delhi
Website:Www.paytm.com

Dear sir,
I booked flight on 09/12/2016 from srinagar to Jammu but the flight got cancelled due to some climatic issues after that I cancelled the tickets from Sir India and called paytm for refund and the reply was very satisfactory.they told my it will be refunded in a maximum time of 72 hours but today is 15/12/2016 and still refund is pending kindly revert as I need the money very badly
Order I'd.[protected]
Amount....
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S
sattishmmhatre
from Mumbai, Maharashtra
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Money not received in bank account

Address:Mumbai City, Maharashtra, 400016

I was credited the amoun ofrs 5000 in paytm on 1st dec 2016 and on 10th dec2016 requested to credit again to same bank and from the app of paytm shows wallet txn id [protected] sent to bank however till amount is not credited in bank account....
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A
Anil30misra
from Delhi, Delhi
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Recharged amount not received in paytm account

Address:Bareilly, Uttar Pradesh, 243122
Website:Paytm

Hi,
We recharged the paytm account for inr 1000 through the internet banking. Bank debited the amount in the account whereas the paytm account was not credited with inr 1000. We have written to [protected]@paytm.com but no reply received yet. Please find the below details: username: anil30misra
Phone number: [protected]

Please do the needful.
Regards,
Anil...
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R
Rohit Jayale
from Pune, Maharashtra
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Bill payment fails but money get debited/cut from account

Address:Pune, Maharashtra, 411048
Website:paytm.com

I was paying my bsnl broadband bill rs 3345/- for [protected] through central bank rupay debit card. Initially it show transactions declined. Few minutes later i got message from bank that 3345\- cut off from my account, later i mail paytm about issue then they replay that within 48 hours money will refunded in your bank account but its 15 dec i was payed bill on 9 dec. But till no single response from them i was mail them lots of time. So...
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S
SAI TOUR
from Mohali, Punjab
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Rs. 10k was lost from paytm wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201 01
Website:Paytm.com

Dear PAYTM Team,
My registered mobile number is [protected].

I've added Rs. 10000 to my account and after changing my email id Rs. 10000 was not updated in my wallet.

Kindly do the needful on top most priority otherwise I'll register my complaint with National consumer portal as I've requested you so many times but no response from your end.

Thanks,
Gourav...
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S
shoaib_alam
from Patna, Bihar
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Balance deduct

Address:Patna, Bihar, 801503
Website:Consumer complaint

Dear sir,
On that day 8th nov i was add money to paytm from idbi bank but money not added and my balance deduct from my account. Then suddenly i had received a message by paytm on my registered mobile number that my amount had refunded to my bank account but i have still not recieved my deduct amount of rs 1000.,
So i requested to you please refund my deduct balance on your priority otherwise i escalates very badly to the...
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N
Nitin Miglani
from Jugsalai, Jharkhand
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Lost of wallet balance

Address:Ludhiana, Punjab, 141008
Website:Paytm

I had wallet balance of rupees 6595 on 29th november 2016. But i lost all balance on 4 december 2016 without any transaction.
After many times complaint on paytm customer care email address company reply with same quote.
They are confusing me with email and phone number or password. Not satisfactory reply on my lost balance.
I have sent them my debit card statement in which i made transaction with paytm
I also...
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