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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 590

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O
om prakash indu
Dec 16, 2016
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Address: 110019
Website: PAYTMSOLUTIONSNOIDAIN

On 12.12.2016 my account with canara bank has been fraudulently debited with following narrations :

Paytmnoidain-12/12/2016 12:21:[protected], 000.00
Paytmmobilesolutionsnoidain-12/12/2016 12:22:[protected], 000.00
Paytmmobilesolutionsnoidain-12/12/2016 12:28:[protected], 000.00

I have never used my account or debit card for above transactions.
Kindly investigate and re-credit my account immediately.
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    C
    csomureddy.mca
    from Chennai, Tamil Nadu
    Dec 16, 2016
    Resolved
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    Address: 600043
    Website: paytm.com

    Please find the below transaction details which is in pending status from past 18 hours and i didn't get any proper response from paytm care.

    I have written many e mails regards to this to [protected]@paytm.com but no response yet.

    O only am raising my concern here. Please do the needful

    Wallet transaction id :- [protected]

    Attached the screenshot for reference.
    Dec 20, 2016
    Complaint marked as Resolved 
    Issue Resolved by PAYTM automatically after 72 HOURS
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      M
      Mankaur Chadha
      from Delhi, Delhi
      Dec 16, 2016
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      Address: New Delhi, Delhi, 110009

      Hello my frnd send me money throuh paytm but which number he is transfer money that was not register on paytm but wen he tranfer the transfer is successful. After i register my mobile no. Where my frnd transfer but yet there is nothing in my account my balance is 0 but my frnd my is debit frm his account so tell me where is my money the money amount is 2300rs and i tried your customer care no. So many times but there is no option to talk any executive. Even i send you email but there is no response back so plz revert me as soon as poasible
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        N
        Nasib shaikh
        Dec 16, 2016
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        Address: Mumbai City, Maharashtra, +91
        Website: [email protected]

        Sir my 5000 rupees painding. Paytm wallet i request transfer to my bank account my mobile number [protected]
        Dec 16, 2016
        Updated by Nasib shaikh
        Plz help me sir

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          M
          Meetsekhon
          from Ludhiana, Punjab
          Dec 16, 2016
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          Address: Patiala, Punjab, 147101
          Website: Paytm

          Yesterday i was add 10, 000 in my paytm accnt and i was send to bank acnt but it show error then i tried more and again same problem when i tried 3rd time then sent money is successfull bt this time another 5000 rupee automaticaly cut my acnt then i back main menu i saw both transfer pending and i wait 24hr but no any responce plz do some thing nd back my money in my wallet i hope so you solved my problem shorlty
          Dec 15, 2016
          Updated by Meetsekhon
          Yesterday 10000 add my paytm nd send to bank but no response and showing pending plz refund my money back please
          Dear Sir,

          i have transfer amount 2000 or 2000 to my bank account from PayTM wallet . but still amount showing pending. so can you please either add to my wallet or send to bank account or atleast
          acknowldge me atleast.
          WALLET Txn ID [protected]
          WALLET Txn ID [protected]

          Email ID : [protected]@gmail.com
          Contact No : +91 [protected]
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            C
            Chander P Verma
            from Delhi, Delhi
            Dec 15, 2016
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            Address: Ghaziabad, Uttar Pradesh, 201014
            Website: paytm.com

            I transferred rs.6000 from my bank account to paytm which failed. I added once again which was successful. But the amount from my account was deducted twice. I raised complaint and was informed that it will settle within 48 hours. The transaction date was 7th dec and now it is 15th. I have not received any resolution. Further, i am unable to open my web paytm account. It is not verifying my mobile no. Unable to reach through phone support too. It doesn't allow us to speak to an executive and ivrs reads our preset stupid messages and irrelevant information.
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              A
              Aamir jameel
              from Srinagar, Jammu and Kashmir
              Dec 15, 2016
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              Address: New Delhi, Delhi
              Website: Www.paytm.com

              Dear sir,
              I booked flight on 09/12/2016 from srinagar to Jammu but the flight got cancelled due to some climatic issues after that I cancelled the tickets from Sir India and called paytm for refund and the reply was very satisfactory.they told my it will be refunded in a maximum time of 72 hours but today is 15/12/2016 and still refund is pending kindly revert as I need the money very badly
              Order I'd.[protected]
              Amount. 29180
              Date of booking.07/12/2016
              Dec 21, 2016
              Updated by Aamir jameel
              There is no response from paytm as well as from you as I am suffering now. Kindly tell me the exact way to take any strict action against paytm...Dear sir,
              I booked flight on 09/12/2016 from srinagar to Jammu but the flight got cancelled due to some climatic issues after that I cancelled the tickets from air India and called paytm for refund and the reply was very satisfactory.they told my it will be refunded in a maximum time of 72 hours but today is 15/12/2016 and still refund is pending kindly revert as I need the money very badly
              Order I'd.[protected]
              Amount. 29180
              Date of booking.07/12/2016
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                S
                sattishmmhatre
                from Mumbai, Maharashtra
                Dec 15, 2016
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                Address: Mumbai City, Maharashtra, 400016

                I was credited the amoun ofrs 5000 in paytm on 1st dec 2016 and on 10th dec2016 requested to credit again to same bank and from the app of paytm shows wallet txn id [protected] sent to bank however till amount is not credited in bank account.
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                  A
                  Anil30misra
                  from Delhi, Delhi
                  Dec 15, 2016
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                  Address: Bareilly, Uttar Pradesh, 243122
                  Website: Paytm

                  Hi,
                  We recharged the paytm account for inr 1000 through the internet banking. Bank debited the amount in the account whereas the paytm account was not credited with inr 1000. We have written to [protected]@paytm.com but no reply received yet. Please find the below details: username: anil30misra
                  Phone number: [protected]

                  Please do the needful.
                  Regards,
                  Anil
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                    R
                    Rohit Jayale
                    from Pune, Maharashtra
                    Dec 15, 2016
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                    Address: Pune, Maharashtra, 411048
                    Website: paytm.com

                    I was paying my bsnl broadband bill rs 3345/- for [protected] through central bank rupay debit card. Initially it show transactions declined. Few minutes later i got message from bank that 3345\- cut off from my account, later i mail paytm about issue then they replay that within 48 hours money will refunded in your bank account but its 15 dec i was payed bill on 9 dec. But till no single response from them i was mail them lots of time. So please take strong action against it.
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                      S
                      SAI TOUR
                      from Mohali, Punjab
                      Dec 15, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201 01
                      Website: Paytm.com

                      Dear PAYTM Team,
                      My registered mobile number is [protected].

                      I've added Rs. 10000 to my account and after changing my email id Rs. 10000 was not updated in my wallet.

                      Kindly do the needful on top most priority otherwise I'll register my complaint with National consumer portal as I've requested you so many times but no response from your end.

                      Thanks,
                      Gourav
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                        S
                        shoaib_alam
                        from Patna, Bihar
                        Dec 15, 2016
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                        Address: Patna, Bihar, 801503
                        Website: Consumer complaint

                        Dear sir,
                        On that day 8th nov i was add money to paytm from idbi bank but money not added and my balance deduct from my account. Then suddenly i had received a message by paytm on my registered mobile number that my amount had refunded to my bank account but i have still not recieved my deduct amount of rs 1000.,
                        So i requested to you please refund my deduct balance on your priority otherwise i escalates very badly to the manager.

                        Order id -[protected]
                        Registered mob - [protected]
                        Deduct amount - 1000
                        Deduct date - 8 nov 2016
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                          N
                          Nitin Miglani
                          from Jugsalai, Jharkhand
                          Dec 15, 2016
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                          Address: Ludhiana, Punjab, 141008
                          Website: Paytm

                          I had wallet balance of rupees 6595 on 29th november 2016. But i lost all balance on 4 december 2016 without any transaction.
                          After many times complaint on paytm customer care email address company reply with same quote.
                          They are confusing me with email and phone number or password. Not satisfactory reply on my lost balance.
                          I have sent them my debit card statement in which i made transaction with paytm
                          I also send them a phone number from i got rupees.
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                            A
                            ashu@7595
                            Dec 15, 2016
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                            Address: New Delhi, Delhi, 110092
                            Website: paytm.com

                            I transferred 1000 rs. To my bank account no.
                            [protected] (Sbi/ifsc-sbin0006211) from my wallet on 12th dec at 14:31
                            Having paytm cash txn id:[protected] but it is yet pending. It is
                            Neither
                            Credited to account nor returned to wallet.

                            I am not getting any reflect action from their side about my
                            Payment, even not a single reply of my mail.
                            Solve this as soon as possible.
                            I would paid BSNL bill for RS.825/- by order no.[protected] dt.28.10.2016, i added to wallet for the same, but due to non connectivity issue i could not get the balance in wallet and also not refunded to my bank account. I was told to bank for the same, they told me that we have made the payment to Paytm if they will refund us then we will refund to you.

                            Now what is the solution for the not getting the amount by Paytm or refund to bank ???

                            I have also sent the bank pass book to Paytm, you are denied for the payment...

                            Pl. co-operate me and do the needful.

                            Thanking you,

                            Mittal Patel.
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                              Z
                              Zubinmuhd
                              Dec 15, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: paytm.com

                              I tried to to add money to paytm wallet 11 months before, and these 11 months i was mailing to paytm regarding the transaction failure. Either they are not ready to add the cash to wallet nor refund my amount to bank account. They are even not giving proper reason for the failure. Please let me know if further details are required. They are really cheating people.
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                                M
                                Mayaji
                                Dec 15, 2016
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                                Address: 411026
                                Website: Paytm application

                                Hi,

                                I am writing this to inform that through paytm wrong pack got activated on my mobile twice.

                                My name is vidya raut,
                                Contact number : [protected]
                                Mobile operator : idea.
                                City : pune

                                On date 15 december 2016, i activated the idea 3g pack of rs 348.
                                On paytm, the pack description was 2.5 gb 3g internet.
                                However, when i received the confirmation message it was for unlimited local and std calls for validity of 28 days.

                                I want the amount of 348 rs to be reimburse asap.
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                                  M
                                  meghaljain
                                  from Panaji, Goa
                                  Dec 15, 2016
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                                  I ordered prestige 4.0 2.2l air fryer (Black) with order #[protected] for a price of rs 5199/- on which cash back of 1039/- was available which was said that at the time of purchase within 24 hrs it would be credited into my paytm account but it has been 96 hrs now and it has not been credited so please look into following matter and credit it in my account.
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                                    P
                                    pmmmmmmp
                                    from Unnao, Uttar Pradesh
                                    Dec 15, 2016
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                                    Address: Allahabad, Uttar Pradesh, 211004
                                    Website: same

                                    Sir i have transferred balance (Yesterday 6:15pm nearly) from m-clip to paytm account and balance transferred successfully.. But balance not received in my paytm wallet.. So i talked and mailed also to m-clip department.. And they told me it's not problem from m-clip side but it's problem from paytm side and also given a reference no..11c3rw..
                                    So please urgently receive balance in my paytm wallet...
                                    Paytm wallet mo no..[protected]
                                    Please contact and help me urgently..
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                                      V
                                      varun himmatramka
                                      from Mumbai, Maharashtra
                                      Dec 15, 2016
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                                      Website: paytm.com

                                      My order no [protected] got failed even after successful transaction. I even got a mail and text from paytm stating that they have received the funds but still the order was not successful.
                                      Even after mailing them 3-4 times i've got no response.
                                      It's been around 5 days but neither i got any response nor the the amount got reverse credited to my bank account.
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                                        B
                                        bhumikapaul
                                        from Delhi, Delhi
                                        Dec 15, 2016
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                                        Address: 110095

                                        Sir/mam,
                                        I am regular customer of paytm.. But now i am very disappointed. On 6th of december 2016 i done a payment from paytm, amounting rs. 2470/-. Same time amount deducted from my account but in your paytm transaction shows failed or contact to paytm customer care deptt. Still amount not debit in my a/c. My order id no is [protected]. Kindly do the needful asap.

                                        Thanks
                                        Bhumika
                                        Dec 14, 2016
                                        Dadan saha21's response
                                        My wallet upgrade is pending for many days upgrade my wallet as soon as possible
                                        My mobile no. Is [protected] .I m new user . My friend send me 200 rs but this 200 rs not add in my paytm wallet. Last 4-5 days i request for paytm but no any response in last 4 -5 days . I have a order number [protected] & cc transection no. 731127
                                        Maine 500 ka account transfar kiya tha jo hua nahi par panding mai chala gaya hai jiska detail paytmpass book mai nahi dikha raha hai par mare accout se balance cut hua hai pleace halp to how return to my case refund.mara a/c no.[protected]
                                        Mara card no.[protected]
                                        Dear sir
                                        Today morning i hv add money in paytm wellat but after that i have return the money to the bank but still money is not refunded so please do the necessory step as soon as possible. I shall be thankful for ur kindness.
                                        Thanks & regards
                                        Rahul mittan
                                        Paytm no [protected]
                                        I opened a paytm ac under uber app in my mobile phone [protected]. I transferred from my bank Rs2200 into the paytm account. The uber app does not work with the windows mobile. I want to transfer back the amt with paytm into my paytm account in a android phone. But I amm unable to access my paytm ac in mobile [protected]
                                        Vatsala Sivasubramanian

                                        PayTM Mobile Solutions — Wallet upgrade is pending

                                        Upgrade wallet is pending
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