PayTM Mobile Solutions Complaints & Reviews

Address: 700102

Website: Paytm.com

Sir, i have order an item from paytm at the payment time the money was deducted from my account but it was shows payment failed/order failed.
It was happen on 10.12.16 but still did not get refund rs 6385.
This is my order id [protected]. Please refund my money.

[ pos [protected] at one97 communication txn#[protected] ]

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Address: 411028

Website: www.paytm.com

Dear sir,
I have made transaction from paytm wallet rs.172.00 unfortunately it was not completed due to network issue and hence order was not completed still my wallet amount has been diducted. After complain to pyatm cc found the transaction even it is true they are no returning the amount back in my wallet. By compliant reference number with paytm is 10841020. Require help in this.

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Address: Khordha, Odisha, 751012

Website: paytm.com

I am not able to add money to my wallet from sbi bank, it shows your bank disable this option. Contact me-[protected], i wrote mail to customer care also but they are not giving satisfying answers. Here i m faced problems for sending money or any payment transactions. They are not taking any serious about this type of issues when demonitisation is going on all over our country. Take the necessery action at your end.

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I am ajeet kumar and i have ordered my meal on 3rd november from food panda and the total cost was rs.325 and the payment was done through paytm. But the order was cancelled automatically. When i contacted foodpanda and told them about my matter they said that the money is refunded in your wallet but it was not refunded in my wallet. I also contacted paytm and they also said that the money is refunded in your wallet but it is still not refunded in my wallet. My order id of foodpanda was [protected]@1 and the transaction id of paytm was [protected]. Please concern my issue.

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Dec 28, 2016

Complaint marked as Resolved

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Address: 560025

Website: PAYTM

Hi,

With register mobile no. [protected] and reference order no. [protected], i have purchased one dslr camera and there was a 15% cash back offer on same, which i have applied while buying. But it's not get credited into my account. I raised 2-3 times ticket as well but no response from your side. Request you to investigate the same and give the cash back/credit into my paytm wallet asap or call me on [protected].

Thanks

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Address: Faizabad, Uttar Pradesh, 224001

Website: Paytm

My name is aanchal nigam from faizabad, up. On 26th november 2016 8:30 i ordered for rs.3000 in my paytm account, order id [protected]as it was not used at that time in v-mart, i refunded my money back in my vijaya bank account on the same day at 9:30 pm. I received a mail from paytm also with the same reference mentioned above. After more then 15 days is going today but still my amount is not refunded in my bank account.

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Last day at night after submitting my consumer complaint I have received call from mobile No [protected].The person told me that he is talking from Samsung India and my claim for phone is approved . He asked my debit card No. after that he asked for OTP generated for transfer of 13500 Rs from MY account No to PAYTM account.on checking I found that No is activated somewhere in Bihar.When I refuse to asked OTP number he disconnect the phone.I have recorded phone conversation with him.how can I complaint against individual PAYTM account.

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Address: Gautam Buddh Nagar, Uttar Pradesh

I had recharged my Paytm acc with Rs 2000 on 8 Nov using a Friend's canara bank card. Somehow the transaction was done 2 times and I had extra 2000 rs in my paytm wallet that I didnt need. So i clicked on "Return to bank" option. Now all it shows is "REFUND_INIT". The amount has not been transferred to bank. I do not know how long it will take. No option to cancel the refund. I dont know if i should pay back to my friend some other way.
Customer care mail gives only copy paste replies. No number where i can talk to any live person.
sharad jain
[protected]

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Address: 560086

Website: paytm

My paytm id – [protected]
I booked ticket Kammardi To Bangalore by SRS travels (Karnataka)
Booking date - Dec 13-2016, 15:53 time.
Journey date is Dec 25th -2016, night 8.45 PM bus, sleeper seat 4L
4L seat ticket not booked but 680 Rupees debited my account,
SRS order id - #15673143
Paytm wallet id – [protected]
Please credit my amount as soon as possible to my paytm id – [protected]
Below image for your reference (red color marked)

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Sir, I have used paytm for getting money from my account to paytm wallet.the money was deducted from my account but it was not added in my paytm wallet... the following was the information which i have the proof that the made the transaction.
[ Thank you for using your SBJ Debit Card 459XX1588 for a purchase worth Rs7500 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected] sir help me @ please my money added to my wallet
My number [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Account No.KAILASH AHIRAVAR([protected])AmountINR 1, 141.84Transaction TypeDebit
Transaction Date05 Dec '16Transaction DescriptionECOM PUR/irctc_PayTM/SBIPG/051216/17:34

Failed Transactions Details
Transaction ID: [protected] Train No./Name: 13430/ANVT MLDT EXP Date of Booking: 05-Dec-2016
Date of Journey: 17-Dec-2016 Date Of Boarding: 17-Dec-2016 Date of Arrival: 18-Dec-2016
From: ANAND VIHAR TRM (ANVT) To: MALDA TOWN (MLDT) Boarding At: ANAND VIHAR TRM (ANVT)
Resv Upto: MALDA TOWN (MLDT) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
Payment Status: Payment Requested Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm) Reservation Status: Not Booked
Transaction Amount: 1141.84 No. of Adults: 2 No. of Children: 0
Ticket Type:E-ticket

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Website: paytm.com

Wallet Txn Id : [protected].
On 12th December at 20:06, Rs 3745 got debited from my Paytm Wallet and not credited in the bank account. It's been 2 days and it is still showing PENDING and there has been no response from Paytm regarding where my money is. This is not the service accepted from Paytm. Atleast have the decency to keep your customer informed.

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Address: 631001

Website: www.paytm.com

I have made a transfer to bank account through Paytm app on Dec 8, 2016.The transaction has failed but the amount of Rs 2000 has been debited from my bank account. My order no: [protected].It has been 6days till now but the refund has not been reflected on my bank account.I have tried making complaints to Paytm about this issue through email but the issue is not resolved yet.

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Address: Gurgaon, Haryana, 122002

Website: PayTM solutions

Hi,

This is with reference to the received amount in the passbook wallet in Paytm. I didn't receive last two transaction amount of Rs. 500 & Rs. 270. However these amounts have been deducted from sender's end and are reflected in their passbook. Payee's no has already been validated. However, the transactions haven't been updated in the received column of my paytm passbook. I would request PayTM to send a mail with past five received transaction details.

Payee details : Kritee Pandey, [protected]

Regards,
Kritee Pandey
[protected]

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Address: Sangli, Maharashtra, 416416

Website: www.paytm.com

Dt. 08/12/2016 evening timing 05: 27 we make recharge of rs.- 46/- from online banking o[censored]nion bank of india. we send grievance to [protected]@paytm.com., but no result till after 2 days. we call to paytm toll free no.[protected]., but we are not recalled from paytm toll free no.

So please... we request to you again that after you received this message, you call me on [protected] as early as posssible

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Address: 422601

Payment order no _ [protected]

Dear Sir,
We/our costumer care representative already discussed about my balance debited issue my Kotak bank
Bank AC no [protected]
Today send kotak account to SBI account payment through paytem, but not placed payment to SBI account & debited the kotak account

Please help me to resolve this problem as early as possible.& Refund me.

Thanks.
Vivek Ambare
[protected]

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Address: Thane, Maharashtra, 400601

Website: paytm.com

Sir,

I have made a payment of Rs. 1200 through my mobile having mobile no.[protected] to other mobile number no. [protected]. (Abhijeet Joshi, local Internet provider, Thane city, Maharashtra)

The payment has been deducted from my account immediately on 23/11/2016, but till date not been credited to other mobile number stated above.

I have raised this issue with paytm care but they are responding that the payment is showing successful and when I again asked them to provide the details of transaction, paytm is not responding to this.

Secondly I have registered my complain on their customer care no. and till date I have not received any call nor any message from them.

Pl. help..

Regards, Nilesh Naik
[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Www.paytm.com

I have purchased iball laptop on Dec 3rd and I received defective product so I requested to cancel the order after 1 week follow up they recently emailed they cancelled and refuding amount to my wallet and later on they emailed Me they have refunded it to my icici bank account where as icici Customer care saying it was not refunded my order Id with Paytm is [protected] i request your help as it is my hard-earned money of 8850 rupees

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Address: Banswara, Rajasthan, 327001

Sir I paid my bsnl broadband bill through paytm on 11 December 2016 but recharge is not done... the bsnl company men is saying that we didn't got your payment information.. I have paid 1692 rs..and my order id is [protected].
Actually I am recharging my broadband for first time from paytm and this kind of issue is not acceptable.. I used paytm for mobile recharge and d2h recharge and they were successful but why this is not getting successful...
In order chart it is showing your bill payment is successful but I havnt receive service of broadband and bsnl company has blocked my internet connection as they have not received payment. Even I am providing proof of my transaction but they are not ready to accept.
Please solve this issue either recharge my broadband or refund my money as soon as possible..thank you

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Address: Pune, Maharashtra, 411045

I have done payment of INR 374 which I cancelled later due to long process it was taking. I have done this payment to merchant by other mode of payment.
Even in my order list it is showing that payment failed, but this amount is not available in my balance.
Can you please revert the amount in my paytm balance. How much time usually it takes to revert the charges?
Wallet Txn ID: [protected]

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Kuppusamy Kuppusamy

from chennai, Tamil Nadu

Dec 15, 2016

kuppusamy Govindasamy

dt, 15.12.2016

my mobile no, [protected], PAY TM COMPLAIN

From: kuppusamy Govindasamy
Date: 13 December 2016 .

To:[protected]@one97.com / [protected]@paytm.com

Iam kuppusamy, cellno, [protected], pay tm complain,
november, 15.12. 2016,
my pay tm 16.11, 2016 outstanding amount Rs 2000/ till date, paytm 4 nos.
23.11.2016 my orders & your deduction amount Rs, 534/
my account balance amount Rs1466/ my first attempt on line shopping
through paytm.com my balance 1466/ was deducted unnecessarily.!
please take action immediately, evidence attachment see the mail
my request first mail.dt, 2/12/2016 next mail, 9/12/2016. third mail,
10.12.2016, . fourth mail 13.12.2016. fifth mail, dt, 15.12.2016
dosen, t resolved the problem
thanks regards,

Order number 2365363982 - Comment #2617703 - Image #0

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Kuppusamy Kuppusamy

from chennai, Tamil Nadu

Dec 18, 2016

kuppusamy Govindasamy

dt, 18.12.2016

my mobile no, [protected], PAY TM COMPLAIN

From: kuppusamy Govindasamy
Date: 13 December 2016 .

To:[protected]@one97.com / [protected]@paytm.com

Iam kuppusamy, cellno, [protected], pay tm complain,
november, 18.12. 2016,
my pay tm 16.11, 2016 outstanding amount Rs 2000/ till date, paytm 4 nos.
23.11.2016 my orders & your deduction amount Rs, 534/
my account balance amount Rs1466/ my first attempt on line shopping
through paytm.com. my balance 1466/ was deducted unnecessarily.!but not add in wallet, , , , , ,
please take action immediately, evidence attachment see the mail
my request first mail.dt, 2/12/2016, next mail, 9/12/2016. third mail,
10.12.2016, . fourth mail 13.12.2016. fifth mail, dt, 15.12.2016 seventh mail, 18/12/16
dosen, t resolved the problem,
thanks regards,

PayTM Mobile Solutions Complaints & Reviews

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