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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 593

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dip121
from Delhi, Delhi
Dec 14, 2016
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Address: New Delhi, Delhi, 110043

Hello
I am writing this mail due to some delay of payment transfer in my bank account actually today i have send ₹ 3000 in my own bank account through my paytm wallet but the status i have seen in transaction history is pending till right now and i have some urgency for that so please do the needful for me and kindly help me to send this payment transfer of 3000 ₹ as soon as possible into my bank account and please find the below attachment of screenshot.

Registered mobile number - [protected]
Account number[protected]
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    S
    Sanket More
    from Mumbai, Maharashtra
    Dec 14, 2016
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    Address: Mumbai City, Maharashtra, 400012
    Website: Paytm.com

    They debited my money and they still didn't refunded my money those are the proofs they scammed me, multiple times j called them, messaged them and they didnt reply either they treat us like slaves even the mobikwik is better than this, its not the first time its hapoening see the images you can check yourself they scammed me 2 times, i want my refund back
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      N
      nageshdakhore07
      from Pune, Maharashtra
      Dec 14, 2016
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      Address: 443301

      1) money transferred to other bank ifsc code wrong
      Paytm cash txn id [protected] date2016/12/07 06:47:46pm rs.5000
      Account no.[protected] gajanan sukhdeo dakhore ifsc code mahb0000841 branch ghatbori

      12) money transferred to other bank ifsc code wrong
      Paytm cash txn id [protected] date2016/12/07 07:44:36pm
      Account no.[protected] gajanan sukhdeo dakhore ifsc code mahb0000841 branch ghatbori
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        S
        Shivv Kumar
        from Hyderabad, Telangana
        Dec 14, 2016
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        Address: Hyderabad, Andhra Pradesh, 0203
        Website: paytm

        Hi, this to inform u that i had transtered money from my paytm wallet but it not transfered to my bank account and it showing me that it is in pending and it deducted from my paytm wallet also and it is of 2000 rs. So kindly slove my problem...
        Dec 14, 2016
        Updated by Shivv Kumar         not transfered to bank account

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          S
          suman177
          from Kolkata, West Bengal
          Dec 14, 2016
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          Address: 700102
          Website: Paytm.com

          Sir, i have order an item from paytm at the payment time the money was deducted from my account but it was shows payment failed/order failed.
          It was happen on 10.12.16 but still did not get refund rs 6385.
          This is my order id [protected]. Please refund my money.

          [ pos [protected] at one97 communication txn#[protected] ]
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            N
            nilesh2016
            from Pune, Maharashtra
            Dec 14, 2016
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            Address: 411028
            Website: www.paytm.com

            Dear sir,
            I have made transaction from paytm wallet rs.172.00 unfortunately it was not completed due to network issue and hence order was not completed still my wallet amount has been diducted. After complain to pyatm cc found the transaction even it is true they are no returning the amount back in my wallet. By compliant reference number with paytm is 10841020. Require help in this.
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              P
              praveen k.p.
              from Kolkata, West Bengal
              Dec 14, 2016
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              Address: Khordha, Odisha, 751012
              Website: paytm.com

              I am not able to add money to my wallet from sbi bank, it shows your bank disable this option. Contact me-[protected], i wrote mail to customer care also but they are not giving satisfying answers. Here i m faced problems for sending money or any payment transactions. They are not taking any serious about this type of issues when demonitisation is going on all over our country. Take the necessery action at your end.
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                A
                ajeet055
                from Zirakpur, Punjab
                Dec 14, 2016
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                Resolved

                I am ajeet kumar and i have ordered my meal on 3rd november from food panda and the total cost was rs.325 and the payment was done through paytm. But the order was cancelled automatically. When i contacted foodpanda and told them about my matter they said that the money is refunded in your wallet but it was not refunded in my wallet. I also contacted paytm and they also said that the money is refunded in your wallet but it is still not refunded in my wallet. My order id of foodpanda was [protected]@1 and the transaction id of paytm was [protected]. Please concern my issue.
                Dec 28, 2016
                Complaint marked as Resolved 
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                  A
                  Ashwani Roushan Jha
                  from Delhi, Delhi
                  Dec 14, 2016
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                  Address: 560025
                  Website: PAYTM

                  Hi,

                  With register mobile no. [protected] and reference order no. [protected], i have purchased one dslr camera and there was a 15% cash back offer on same, which i have applied while buying. But it's not get credited into my account. I raised 2-3 times ticket as well but no response from your side. Request you to investigate the same and give the cash back/credit into my paytm wallet asap or call me on [protected].

                  Thanks
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                    A
                    Aanchal Nigam
                    from Delhi, Delhi
                    Dec 14, 2016
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                    Address: Faizabad, Uttar Pradesh, 224001
                    Website: Paytm

                    My name is aanchal nigam from faizabad, up. On 26th november 2016 8:30 i ordered for rs.3000 in my paytm account, order id [protected]as it was not used at that time in v-mart, i refunded my money back in my vijaya bank account on the same day at 9:30 pm. I received a mail from paytm also with the same reference mentioned above. After more then 15 days is going today but still my amount is not refunded in my bank account.
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                      P
                      PARMOD KUMAR Verma
                      from Khalilabad, Uttar Pradesh
                      Dec 14, 2016
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                      Last day at night after submitting my consumer complaint I have received call from mobile No [protected].The person told me that he is talking from Samsung India and my claim for phone is approved . He asked my debit card No. after that he asked for OTP generated for transfer of 13500 Rs from MY account No to PAYTM account.on checking I found that No is activated somewhere in Bihar.When I refuse to asked OTP number he disconnect the phone.I have recorded phone conversation with him.how can I complaint against individual PAYTM account.
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                        S
                        sharad0995
                        from Lucknow, Uttar Pradesh
                        Dec 14, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        I had recharged my Paytm acc with Rs 2000 on 8 Nov using a Friend's canara bank card. Somehow the transaction was done 2 times and I had extra 2000 rs in my paytm wallet that I didnt need. So i clicked on "Return to bank" option. Now all it shows is "REFUND_INIT". The amount has not been transferred to bank. I do not know how long it will take. No option to cancel the refund. I dont know if i should pay back to my friend some other way.
                        Customer care mail gives only copy paste replies. No number where i can talk to any live person.
                        sharad jain
                        [protected]
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                          B
                          Bagali
                          from Delhi, Delhi
                          Dec 14, 2016
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                          Address: 560086
                          Website: paytm

                          My paytm id – [protected]
                          I booked ticket Kammardi To Bangalore by SRS travels (Karnataka)
                          Booking date - Dec 13-2016, 15:53 time.
                          Journey date is Dec 25th -2016, night 8.45 PM bus, sleeper seat 4L
                          4L seat ticket not booked but 680 Rupees debited my account,
                          SRS order id - #15673143
                          Paytm wallet id – [protected]
                          Please credit my amount as soon as possible to my paytm id – [protected]
                          Below image for your reference (red color marked)
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                            M
                            Mourya Boy
                            from Petlad, Gujarat
                            Dec 14, 2016
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                            Sir, I have used paytm for getting money from my account to paytm wallet.the money was deducted from my account but it was not added in my paytm wallet... the following was the information which i have the proof that the made the transaction.
                            [ Thank you for using your SBJ Debit Card 459XX1588 for a purchase worth Rs7500 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected] sir help me @ please my money added to my wallet
                            My number [protected]
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                              P
                              Pankaj Halder
                              from Noida, Uttar Pradesh
                              Dec 14, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                              Account No.KAILASH AHIRAVAR([protected])AmountINR 1, 141.84Transaction TypeDebit
                              Transaction Date05 Dec '16Transaction DescriptionECOM PUR/irctc_PayTM/SBIPG/051216/17:34

                              Failed Transactions Details
                              Transaction ID: [protected] Train No./Name: 13430/ANVT MLDT EXP Date of Booking: 05-Dec-2016
                              Date of Journey: 17-Dec-2016 Date Of Boarding: 17-Dec-2016 Date of Arrival: 18-Dec-2016
                              From: ANAND VIHAR TRM (ANVT) To: MALDA TOWN (MLDT) Boarding At: ANAND VIHAR TRM (ANVT)
                              Resv Upto: MALDA TOWN (MLDT) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
                              Payment Status: Payment Requested Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm) Reservation Status: Not Booked
                              Transaction Amount: 1141.84 No. of Adults: 2 No. of Children: 0
                              Ticket Type:E-ticket
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                                A
                                Akashm05
                                from Hyderabad, Telangana
                                Dec 14, 2016
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                                Website: paytm.com

                                Wallet Txn Id : [protected].
                                On 12th December at 20:06, Rs 3745 got debited from my Paytm Wallet and not credited in the bank account. It's been 2 days and it is still showing PENDING and there has been no response from Paytm regarding where my money is. This is not the service accepted from Paytm. Atleast have the decency to keep your customer informed.
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                                  K
                                  karthickrajans
                                  from Kavaratti, Lakshadweep
                                  Dec 14, 2016
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                                  Address: 631001
                                  Website: www.paytm.com

                                  I have made a transfer to bank account through Paytm app on Dec 8, 2016.The transaction has failed but the amount of Rs 2000 has been debited from my bank account. My order no: [protected].It has been 6days till now but the refund has not been reflected on my bank account.I have tried making complaints to Paytm about this issue through email but the issue is not resolved yet.
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                                    K
                                    Kritee Pandey
                                    from Delhi, Delhi
                                    Dec 14, 2016
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                                    Address: Gurgaon, Haryana, 122002
                                    Website: PayTM solutions

                                    Hi,

                                    This is with reference to the received amount in the passbook wallet in Paytm. I didn't receive last two transaction amount of Rs. 500 & Rs. 270. However these amounts have been deducted from sender's end and are reflected in their passbook. Payee's no has already been validated. However, the transactions haven't been updated in the received column of my paytm passbook. I would request PayTM to send a mail with past five received transaction details.

                                    Payee details : Kritee Pandey, [protected]

                                    Regards,
                                    Kritee Pandey
                                    [protected]
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                                      S
                                      Sunil Rajmane
                                      from Gevrai, Maharashtra
                                      Dec 14, 2016
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                                      Address: Sangli, Maharashtra, 416416
                                      Website: www.paytm.com

                                      Dt. 08/12/2016 evening timing 05: 27 we make recharge of rs.- 46/- from online banking o[censored]nion bank of india. we send grievance to [protected]@paytm.com., but no result till after 2 days. we call to paytm toll free no.[protected]., but we are not recalled from paytm toll free no.

                                      So please... we request to you again that after you received this message, you call me on [protected] as early as posssible
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                                        V
                                        vivekambare1
                                        Dec 14, 2016
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                                        Address: 422601

                                        Payment order no _ [protected]

                                        Dear Sir,
                                        We/our costumer care representative already discussed about my balance debited issue my Kotak bank
                                        Bank AC no [protected]
                                        Today send kotak account to SBI account payment through paytem, but not placed payment to SBI account & debited the kotak account

                                        Please help me to resolve this problem as early as possible.& Refund me.

                                        Thanks.
                                        Vivek Ambare
                                        [protected]
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