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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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A
amitmaurya4965
from Azamgarh, Uttar Pradesh
Dec 15, 2016
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Address: Hyderabad, Andhra Pradesh, 500001
Website: www.sabbuy.com, www.paytm.com

Dear paytm team,

I have done a transaction to a merchant (www.sabbuy.com) through paytm wallet but still order not processed by merchant. And no information clearly shown her web portal.
I want to cancel my order and return cash back to my wallet from merchant.

Please help me out from this...

Paid for order sabbuy.com
Order #16617
Paytm cash txn id [protected]
[protected]:40:18 pm

Thanks
Amit maurya
+91-[protected]
[protected]@gmail.com
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    M
    mahesh safi
    from Gurgaon, Haryana
    Dec 15, 2016
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    Address: New Delhi, Delhi, 110001
    Website: google

    Dear sir,

    My paytm registerd mobile no:91-[protected], i have transfered sum of 3665/- rupies in account no:[protected] hdfc bank with the name of sincere markrting services pvt. Ltd,
    Amt debited from my paytm account but not credited above account, detail is showing pending,
    Transfer date is[protected]
    Wallet txn no:[protected]
    Time:16:21 pm
    Kindly resolved the problem

    Thanks & regards
    Mahesh kumar
    Mob no:91-[protected]
    Email address:[protected]@gmail.com
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      I
      inderjeetrajput
      Dec 15, 2016
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      Address: 335062
      Website: [email protected]

      Wallet txn id [protected] sir mere bank account se to belens to cut pr mere paytm wallet me rupye add nhi huye
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        $rfan9573
        from Hyderabad, Telangana
        Dec 15, 2016
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        Address: 500008
        Website: [email protected]

        Sir my name md irfan alam a/c no. [protected].. (txn id [protected]) (order id [protected]) money transfer through paytm. money will be debited successfull in paytm but not credited in my bank account plz resolve my issue
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          P
          Pksredmi
          from Surat, Gujarat
          Dec 15, 2016
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          Address: New Delhi, Delhi, 110003
          Website: Paytm. Com

          I have booked redmi note 3 mobile where there was a tag of Rs. 5000 cash back. But till date I didn't receive any cash back. I did not open the packet and requested for return but they didn't allow this. No body is picking the phone. I really shocked to face such a pathetic customer care approach. Please help me to get cash back or to return the product.
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            R
            Rinku Kalra
            from Unnao, Uttar Pradesh
            Dec 15, 2016
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            Address: Sri Ganganagar, Rajasthan, 335001

            Order id: | message: my mobile no is [protected]
            My account was automatically signed out, my balance was about 2500. when i again login, then my balance was 0.
            Plz sort this problem asap. | issue type: others | time: 29/11/2016 |

            Order id: | message: mera paytm me 2500 about hai but apne aap logout ho gaya login kiya to paytm ac me bal 0 show kar raha hai or passbook bhi nahi show ho rahi, ab kya karo, paytm ka koi customer care phone no. hai kuch bat kar sake is bare me,
            Kya ab mera bal nahi mile ga muje help plz?... | issue type: others | time: 29/11/2016 |

            Ir i have allready complaint to paytm many time by phone or email. but there is no responce from your side. and your all coustmor care phone no. is not in working condition.

            Ir please do something
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              B
              binnu111
              from Pune, Maharashtra
              Dec 15, 2016
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              Address: 201301
              Website: www.paytm.com

              Sir/madam,
              I had placed 2 orders on 10th dec 2016 (order no [protected]). i had clearly stated in the complaint tickets that rs 618/- from my bank account and rs 44/- from my paytm wallet (that is a total of 662/-) has deducted.

              Anwering to your reply to my email,
              "as per your concern, i checked and found that your order is not successfully placed and would also like to inform you that we do not receive amount of inr 662?.??"

              If you didn't receive the amount, where is the cashback amount of rs 44/- which was there in my paytm wallet before.

              Even i can see in the order list that payment failed and order is not placed. that is the main concern. if the order is not placed, then how the money got deducted?

              I asked in bank regarding the same and they were telling that the amount has deducted from noida. prcr/0000000000000000000000/noida. (from paytm head office). that day itself i got a message from my bank account that rs. 618/- has been deducted from the bank account. (that message i have attached) and i have attached the bank statement too in the mail.

              So please take strong action against it. refund the money as soon as possible.
              Dec 22, 2016
              Updated by binnu111
              Sir/madam,
              I had placed 2 orders on 10th dec 2016 (order no [protected]). i had clearly stated in the complaint tickets that rs 618/- from my bank account and rs 44/- from my paytm wallet (that is a total of 662/-) has deducted.

              Anwering to your reply to my email,
              "as per your concern, i checked and found that your order is not successfully placed and would also like to inform you that we do not receive amount of inr 662?.??"

              If you didn't receive the amount, where is the cashback amount of rs 44/- which was there in my paytm wallet before.

              Even i can see in the order list that payment failed and order is not placed. that is the main concern. if the order is not placed, then how the money got deducted?

              I asked in bank regarding the same and they were telling that the amount has deducted from noida. prcr/0000000000000000000000/noida. (from paytm head office). that day itself i got a message from my bank account that rs. 618/- has been deducted from the bank account. (that message i have attached) and i have attached the bank statement too in the mail.

              So please take strong action against it. refund the money as soon as possible.
              Dec 23, 2016
              Updated by binnu111
              Reply people.. I want the money back as soon as possible. Its really irritating not to reply even after so many messages. Shame on you paytm service😏😏.. I want my cashback and money in the bank account back. check the documents
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                N
                Nayak Dipti Ranjan
                from Haridwar, Uttarakhand
                Dec 15, 2016
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                Address: Bangalore, Karnataka, 560102
                Website: paytm.com

                Order number - [protected], you can check my order history, i order lots of items from paytm only. I work for den snapdeal tv shop and lead the business excellence function. I have ordered a fossil watch on 7th oct and on 8th i moved to orissa as my mother was hospitalized. The courier boy ajay kumar jha (Mob:- [protected]) delivered the product to my nearest flat (Room no-16) without my knowledge. My mother passed away on 16th and i had to stay with my family for few days in orissa. I came back on 31st night. On 1st nov (Morning), i asked for my parcel at room number 16 and saw the packet was damaged and there was no product, even no dabba and invoice or shipping level. And the person (Abhijit mob:- [protected], abhijit's wife - [protected]) is saying he doesn't know anything. Then i raised a complaint (Id:[protected] and talked to shweta and got no proper response. Request you to kindly assign somebody to investigate and resolve the issue. I can provide you the flight tickets (On 7th, cancelled ticked on 16th due to mother's death, return ticket on 31st and the death certificate - after a week as it's pending from the hospital end).

                PayTM Mobile Solutions — I try to recharge but amount debit 499rs

                I try to recharge my mobile number but recharge got failed and amount debited from my bank account. transaction id [protected] kindly reverse the amount
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                  C
                  Chandra shekar k
                  from Mudigere, Karnataka
                  Dec 15, 2016
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                  Address: Bangalore, Karnataka, 563101
                  Website: Www.paytm.com

                  I have added money to my paytm wallet of 10000rs... After that i clicked the option back to bank the money is deducted from my wallet but not transferred to bank account the order summary is showing pending... Plz solve it today itself i have gave a complaint even in [protected]@paytm but no replay sucha worst thing about paytm... Plz refund it fast... Otherwise i will go to consumer court... My paytm mobile no us [protected]
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                    M
                    My fraud Reviews
                    from Delhi, Delhi
                    Dec 15, 2016
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                    Address: Chennai, Tamil Nadu
                    Website: paytm.com/mtsindiaidinstmxacyze

                    I done my mts prepaid recharge on[protected] for [protected] of 299rs. Amount of 299 debited from my account but recharge dint happened and i dint even receive any email or sms regard the recharge.

                    On[protected] i called to mts customer care ([protected]). They said amount will be refunded with in 7 days. But still i dint receive any of such amount in my account. Again i called them after 7 days i got a irresponsible reply from the mts agents.

                    I think this recharege is done through paytm site. Hence they also responsible for this kind of cheating.

                    Please make the process fasther.

                    Ph. No:[protected]
                    Transaction id:[protected] - paytm
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                      B
                      Bimalc94
                      from Agra, Uttar Pradesh
                      Dec 15, 2016
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                      Address: Budaun, Uttar Pradesh, 243601

                      Dear paytm group
                      Yesterday i have recharged a mobile no [protected] aroun 10.10pm which is my relative no. Today when i saw my walet i don't found any balnace after checked i came to know that the recharge amount of rs. 298 three times deducted from my wallet. Now i request you to kindy refund the excess deduction of rs 596. Or suggest me how should i got the amount.
                      Bimal
                      [protected]
                      Vimal just submit your complaint to paytm contactus page. They will call you with in next 24 hours. They will provide you the solution of your problem.
                      http://www.jaishivshankar.com/
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                        M
                        mabdul2912
                        from Mansa, Punjab
                        Dec 15, 2016
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                        Address: Mohali, Punjab, 160022

                        Hello team.
                        This is third time i am writing you the mail regrading my money.

                        I have recently created a paytm account and my registered mobile number is [protected]. I have made an transaction through paytm on 8 december 2016. I have made a transaction of 5000 through my credit card and add to my passbook paytm account and later i clicked on return to bank. And yet till now i haven't received amount to my credit card. I have tried to reach you through customs care number but no use. Kindly look into this and revert back to me.
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                          Probably das
                          from Guwahati, Assam
                          Dec 15, 2016
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                          Address: Tinsukia, Assam, 786125
                          Website: [email protected]

                          I am complaining about transaction. I have booked a train ticket, but it was failed. But the money has been debited from my bank account. There is no notification about the ticket confirmation. Now i don't know anything about my ticket. So, i want my money back.
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                            G
                            Gopalakrishnan D
                            from Hyderabad, Telangana
                            Dec 15, 2016
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                            Address: Chennai, Tamil Nadu, 600096

                            I have two paytm account, one is my mobile number and another one is mail id, mobile number id have wallet amount. Two account are merged and now showing wallet amount 0.00
                            I had two paytm accounts linked to my mai account id account and mobile number account. However, i wanted to merge these tow accounts into one and as per instruction provided by paytm - these accounts are merged and now i can only access one / new paytm account using mail id / mobile number linked to it.
                            But after merger of accounts my worry come to live - as i did not see money linked to old account and it seems the account have been merged but the money has not been transferred to new account.
                            Since last 10 days - i have sent loads of followup mails but to no avail.
                            I request to paytm to live up to their brand goodwill and resolve this issue sooner.
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                              Y
                              from Noida, Uttar Pradesh
                              Dec 15, 2016
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                              This is regarding the complaint no 12625082. I ordered two milton bottle but receive only one. I wrote the mail to paytm customer care and they replied back and confirmed me that refund amount of 848 will be refund back in my paytm wallet ([protected]) in 48 hours.48 hours has already been passed but still waiting for the refund amount. Could you please check.
                              Dear sir this is utpal yesterday paytm passbook to transfer money to othes bank account showing pending Money got deducted from my account, No customer care number also to check.Didn't got any reply from the care paytm

                              Haven't got my refund amount yet even after 48 hours - Comment #2617273 - Image #0
                              Hello,

                              I have ordered Micra All in One Multi Purpose Vapourizer with order no.[protected], product came with damaged so i applied for return but no return request accepting by company and all customer care numbers are coming as busy every time.

                              Haven't got my refund amount yet even after 48 hours - Comment #2617274 - Image #0
                              My order id is - [protected]. My money deducted from my bank account but paytm shows payment/transaction failed. i sent many mail but they told me it refund in your account soon.After four days still i did not get my money back. so please refund my money soon.

                              Haven't got my refund amount yet even after 48 hours - Comment #2617276 - Image #0
                              I hve charged customers by paytm received messages but my wallet has not been credited neither the payments reflects in the statement whereby image sent by customer shows payment debited.
                              Also payment order done by me to idea cellular on 9th dec 16 has been debited two times for the same order.

                              Haven't got my refund amount yet even after 48 hours - Comment #2617282 - Image #0
                              Haven't got my refund amount yet even after 48 hours - Comment #2617282 - Image #1
                              I have applied refund of 500 yet it not get

                              Haven't got my refund amount yet even after 48 hours - Comment #2617303 - Image #0
                              I made money transaction of rs.1400 on 12:24 pm, dec11 2016 and my Order No is [protected] through paytm mobile application. money from my account got debited but i can see status in my profile as payment confirmation awaited. Transaction also not done??

                              Haven't got my refund amount yet even after 48 hours - Comment #2617340 - Image #0
                              I ant to refund amount
                              I dint get refund in my wallet...ihad purchased some goods from ebay..they have returned the money but it did not reflect to my account even after 15 days
                              transaction number hpt[protected] was refunded to my account on 26 novmber 2016
                              please do the needful
                              Sir, by mistake I paid an amount of 1000 to a number now once after transferring I cannot do anything . Plz tell me how to get it back . I'm a student so 1000 matters for me . Plz help the number to on which I paid is [protected].
                              Sir my complaint Paytm not show my ammount res 100
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                                V
                                Venkataraman Pachanna Setty
                                from Vellore, Tamil Nadu
                                Dec 15, 2016
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                                Address: 635109

                                I have ordered a set of 4 av led 15w bulbs vide order no.[protected] dated[protected], whereas i received xingda led bulbson[protected].in that 1 no. Is faulty, not lighting. Would you please send me a good led 15w bulb (In lieu of faulty one) at the earliest.
                                Thank you,
                                P. Venkataraman,
                                Hig-47, avalapalli road,
                                Avalapalli hudco,
                                Hosur-635109
                                Tamil nadu.
                                Cell : [protected]
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                                  N
                                  nikm1515
                                  from Pune, Maharashtra
                                  Dec 15, 2016
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                                  Address: 411014
                                  Website: www.paytm.com

                                  On 13th dec 2016 i have added 200 rs in to my paytm wallet from my bank account. 200 rs has been debited frm my bank account but not credited into my paytm wallet. I hv transaction id also. Id: [protected].
                                  On that time i got a msg that ur transaction is successful but the 200 rs was not reflecting into my paytm wallet
                                  Please help.
                                  I am attaching the screenshot of the msg which i hv recieved from your side.
                                  +1 photos
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                                    gurkirtan
                                    from Ludhiana, Punjab
                                    Dec 15, 2016
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                                    Address: 151203

                                    My name is gurkiratn singh from kotkapura punjab service of paytm is very bad they cant care of their custmers they have to care my order no is #[protected] my money sent from paytm but not received in bank account so please send my 20, 000 rps in my bank account i need this money so much iwill thank fully
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                                      kailly.0
                                      from Delhi, Delhi
                                      Dec 15, 2016
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                                      Address: 110008
                                      Website: paytm.com

                                      I have made a transaction for rs 4093 towards irctc payment, transaction got failed but money got deducted from my bank account against order id [protected]. Bank has confirmed that they have paid to paytm, in my paytm app there is no such order id is getting reflected, what the hell id this fraud? I think paytm is biggest fraud and doing fraud at large scale. They have claimed that they in case of failed transactions money shall be refuned withing 48 hours but nothing is happining. Its more han 5 days, i m thing to file an fir against them under ipc 420, other provisions of forgery and it act. Along with these criminal cases, under the consumer act also a parallel comlaint can be made for harrassment and compensation. How such a big company is doing fraud on a large scale. They dont even have any customer complaint telephone line.
                                      Dec 13, 2016
                                      ankur bansal's response
                                      dear sir,
                                      kindly plz update urgnt need back to my wallet refund money

                                      Maine 3.12.2016 ko return to bank option dwara 500 rs apne bank me transfer kiye the...jo abhi tak bank me nahi pahuncha hai...isiliye aap se nivedan hai ki please aap mujhe check karke bataiye ki paisa kaha gaya hai...mera to vishwas hi khatm hota nazar aa raha hai...paytm se...thanks...

                                      Rs 4093 is deducted for irctc transaction but no refund - Comment #2617295 - Image #0
                                      Dear sir/madm

                                      kindly plz update why are pending transfer 6000 rupees plz update plz sujjest

                                      ticket num - wallet txn ID [protected]

                                      Rs 4093 is deducted for irctc transaction but no refund - Comment #2617313 - Image #0
                                      Paytm is offering upto 100% casback on meny deals.its just attracting customers and there is no specified amount of cashback customers are just fooled by giving a small amount of cashback.the casback given by them should be specified.
                                      I transferred amt of 1670 to shree medicine..my money was deducted..but they doosent receive the money...plss resolve my problem..thnk u..
                                      I transferred amount of rs. 2500 from my paytm wallet to bank but the request showing is pending but I need money urjently...plz do something fast
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                                        K
                                        Konika Arora
                                        from Delhi, Delhi
                                        Dec 15, 2016
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                                        Address: Faridabad, Haryana, 121006

                                        Dear sir/ma'am,
                                        I am a doctor. Yesterday a patient paid for his medicines through paytm. The amount was rs.1200/-. His name was sachin chawla and his phone no. [protected]. Although the amount has been deducted from his account, but in my passbook, it is showing 'pending '.
                                        Which means i have not received the payment.
                                        Kindly look into the matter and revert.
                                        My phone number is [protected] and name is dr. Konika arora.
                                        1000 rs deducted frm my bank accnt, i gt cnfrmtn rgrdng it i hv enclosed d screenshot of that, bt it dint come to my paytm, m vry tnsd plz help me asap, i want my money back, there is no customer executiv of paytm who cn ans my cls

                                        Not receiving the payment - Comment #2617315 - Image #0
                                        My name biplab saha
                                        M : [protected]
                                        [protected]@gmail.com

                                        PAYTM ID. [protected]

                                        no body help paytm care...

                                        my acount automaic blocked...
                                        and my trasaction-
                                        RS. 1530 - date 29-11-16
                                        RS. 5000 - date 04-12-16
                                        send to bank acount...
                                        status show succcess.
                                        but money not send bank acount.

                                        any paytm executive no help me.
                                        I have tried to transfer funds to another bank account on 6th Dember from Kotak Mahindra to SBI account. But due to an error on Paytm page money is not showing on my bank account neither on receiver's bank account. I just want to know when and how will I get my money page. I am at a loss of 5000 due to Paytm page error.
                                        Mene paytm money me 200 add Kia par mere account se paisa katgeya paytm wallet pe nehi aaya...my mob -[protected]
                                        Plz check and reply...
                                        Thanks
                                        Not got recharged my Airtel data card for Rs193/- since morning 0740 am..order number [protected]
                                        My no is [protected]. As i try to pay bill by paytm on 28 nov. 2016. money deducted from bank ac but bill not paid.
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