Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 591

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
My fraud Reviews
from Delhi, Delhi
Report
Copy

Recharge failed and refund not happened even after 17 days.

Address:Chennai, Tamil Nadu
Website:paytm.com/mtsindiaidinstmxacyze

I done my mts prepaid recharge on[protected] for [protected] of 299rs. Amount of 299 debited from my account but recharge dint happened and i dint even receive any email or sms regard the recharge.

On[protected] i called to mts customer care ([protected]). They said amount will be refunded with in 7 days. But still i dint receive any of such amount in my account. Again i called them after 7 days i got a irresponsible reply from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bimalc94
from Agra, Uttar Pradesh
Report
Copy

Excess deduction of mobile recharge

Address:Budaun, Uttar Pradesh, 243601

Dear paytm group
Yesterday i have recharged a mobile no [protected] aroun 10.10pm which is my relative no. Today when i saw my walet i don't found any balnace after checked i came to know that the recharge amount of rs. 298 three times deducted from my wallet. Now i request you to kindy refund the excess deduction of rs 596. Or suggest me how should i got the amount.
Bimal
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mabdul2912
from Mansa, Punjab
Report
Copy

Refund not yet received

Address:Mohali, Punjab, 160022

Hello team.
This is third time i am writing you the mail regrading my money.

I have recently created a paytm account and my registered mobile number is [protected]. I have made an transaction through paytm on 8 december 2016. I have made a transaction of 5000 through my credit card and add to my passbook paytm account and later i clicked on return to bank. And yet till now i haven't received amount to my credit card....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Tinsukia, Assam, 786125
Website:[email protected]

I am complaining about transaction. I have booked a train ticket, but it was failed. But the money has been debited from my bank account. There is no notification about the ticket confirmation. Now i don't know anything about my ticket. So, i want my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopalakrishnan D
from Hyderabad, Telangana
Report
Copy

Account merged wallet amount 0.00

Address:Chennai, Tamil Nadu, 600096

I have two paytm account, one is my mobile number and another one is mail id, mobile number id have wallet amount. Two account are merged and now showing wallet amount 0.00
I had two paytm accounts linked to my mai account id account and mobile number account. However, i wanted to merge these tow accounts into one and as per instruction provided by paytm - these accounts are merged and now i can only access one / new paytm account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This is regarding the complaint no 12625082. I ordered two milton bottle but receive only one. I wrote the mail to paytm customer care and they replied back and confirmed me that refund amount of 848 will be refund back in my paytm wallet ([protected]) in 48 hours.48 hours has already been passed but still waiting for the refund amount. Could you please check....
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
V
Venkataraman Pachanna Setty
from Vellore, Tamil Nadu
Report
Copy

Receipt of faulty led bulbs through paytm

Address:635109

I have ordered a set of 4 av led 15w bulbs vide order no.[protected] dated[protected], whereas i received xingda led bulbson[protected].in that 1 no. Is faulty, not lighting. Would you please send me a good led 15w bulb (In lieu of faulty one) at the earliest.
Thank you,
P. Venkataraman,
Hig-47, avalapalli road,
Avalapalli hudco,
Hosur-635109
Tamil nadu.
Cell : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikm1515
from Pune, Maharashtra
Report
Copy

Paytm w

Address:411014
Website:www.paytm.com

On 13th dec 2016 i have added 200 rs in to my paytm wallet from my bank account. 200 rs has been debited frm my bank account but not credited into my paytm wallet. I hv transaction id also. Id: [protected].
On that time i got a msg that ur transaction is successful but the 200 rs was not reflecting into my paytm wallet
Please help.
I am attaching the screenshot of the msg which i hv recieved from your side....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gurkirtan
from Ludhiana, Punjab
Report
Copy

My money transfer to bank but not reached in bank account

Address:151203

My name is gurkiratn singh from kotkapura punjab service of paytm is very bad they cant care of their custmers they have to care my order no is #[protected] my money sent from paytm but not received in bank account so please send my 20, 000 rps in my bank account i need this money so much iwill thank fully...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kailly.0
from Delhi, Delhi
Report
Copy

Rs 4093 is deducted for irctc transaction but no refund

Address:110008
Website:paytm.com

I have made a transaction for rs 4093 towards irctc payment, transaction got failed but money got deducted from my bank account against order id [protected]. Bank has confirmed that they have paid to paytm, in my paytm app there is no such order id is getting reflected, what the hell id this fraud? I think paytm is biggest fraud and doing fraud at large scale. They have claimed that they in case of failed transactions money shall be refuned...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Konika Arora
from Delhi, Delhi
Report
Copy

Not receiving the payment

Address:Faridabad, Haryana, 121006

Dear sir/ma'am,
I am a doctor. Yesterday a patient paid for his medicines through paytm. The amount was rs.1200/-. His name was sachin chawla and his phone no. [protected]. Although the amount has been deducted from his account, but in my passbook, it is showing 'pending '.
Which means i have not received the payment.
Kindly look into the matter and revert.
My phone number is [protected] and name is dr. Konika arora....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
Address:New Delhi, Delhi, 110008
Website:paytm.com

I have made a transaction with paytm wallet to bank account. My money is deducted but not credited in that account and no refunded in my wallet. My transaction id is [protected]. My paytm no is [protected]. My talking number is [protected]. It should not be happen in this cashless i. Ndia

I have written about this to paytm.com but responded.
Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
rupesh.sharma.123
from Delhi, Delhi
Report
Copy

Money didn't receive

Address:Ghaziabad, Uttar Pradesh, 201010
Website:paytm.com

Money didn't recieve till today from 04/12/2016 i was add 2300rs. On my wallet but amount transact from accounts but didn't recieve in my wallet and also paytm care does nit contact me and cant resolve my problem very bad services of paytm
Daily i send mails to paytm but they dont reply me for my queries very bad services of paytm my wallwt no. Is [protected] also contact no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yalamati sivakumarchowdary
from Delhi, Delhi
Report
Copy

Return to bank not done

Address:122018

I have transferred 10000rupees from my andhrabank account to my paytm wallet and my mobile number is [protected] on[protected]. And i clicked on return to bank option by mistake and my 10000 rupees got deducted from my paytm wallet and the money is not transferred to my andhrabank account upto now. I need that money its urgent. When do i get the money? Please help.....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank account.. But payment failed

Address:Kolkata, West Bengal, 700030
Website:paytm.com

I am a paytm user...
I was trying to pay cesc electric bill from my paytm account on 14.12.2016.
I was paying through sbi debit card.
I paid rs.470...
After sometime bill amount deducted from my bank account...
But in paytm order details its showing payment failed...
I thought paytm will refund the amount in paytm wallet..
But htey would not...
I mailed my problem in [protected]@paytm.com......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vedansh mehta
from Gurgaon, Haryana
Report
Copy

Money not refunded even after multiple complaints

Address:Gurgaon, Haryana, 122001
Website:paytm.com

I was ordering on grocermax when my payment got stuck and not added in my wallet so paytm promised to refund the money ie around rs 988 if the order is not placed but now even after multiple complains they are not even replying and not refunding the money on top of that they dont even have a customer care helpline. Such horrible experience is not expected from a company like paytm....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sheth.abhishek
from Sitarganj, Uttarakhand
Report
Copy

Metro card recharge has not done from paytm

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Dear personnel,

I have made recharge of dmrc smartcard no. 75443956 through paytm of rs.200 on 1st dec, 2016 with order id:- [protected] through paytm. The payment receipt is attached here with. The recharge was successful but not has been reflected on metro card.

As i have tried paytm and dmrc both related to this issue, both of them didn't replied me till now. I have continuously mailed them related to this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Jagdish Malhotra
from Gurgaon, Haryana
Report
Copy

Wally transaction

Address:110016
Website:Paytm.com

Dear sir,
I had made a addition of rs.2910/- to my paytm wallet held in the with mobile number:[protected] on 07/12/2016 through my debit card but the payment even when the same has been debited from my savings bank account does not seem to have been credited to my pattm wallet, the payment was debited from my canara bank account vide reference number:[protected] to paytm mobile solutions noida....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rupesh.sharma.1231
from Delhi, Delhi
Report
Copy

Money deduct from account but not add in wallet

Address:Ghaziabad, Uttar Pradesh, 201010

Money deduct from account but not add in wallet on 4/12/2016 2300rs. And on 6 december paytm send the message bank give clearification of amount deduct after that no reply from paytm fraud paytm m daily mail toto paytm but they didn't reply me and also remove my order history from order list fraud... And also i call to the customer care but they didn't gave back call my paytm wallet no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
apoorva choumal
from Jamshedpur, Jharkhand
Report
Copy

Wallet status showing pending transaction

Address:Bikaner, Rajasthan, 334001
Website:Paytm.com

Money got deducted from wallet but transaction status showing pending. I really needed to transfer this money by tomorrow. Transaction Id is #[protected].
Can you please cancel the transaction and transfer it back to my wallet.
Registered mobile number is [protected]
Email address [protected]@gmail.com
Please i request you to help me with this problem and give response within 24hrs...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy