PayTM Mobile Solutions Complaints & Reviews

On 13th dec 2016 i have added 200 rs in to my paytm wallet from my bank account. 200 rs has been debited frm my bank account but not credited into my paytm wallet. I hv transaction id also. Id: [protected].
On that time i got a msg that ur transaction is successful but the 200 rs was not reflecting into my paytm wallet
Please help.
I am attaching the screenshot of the msg which i hv recieved from your side.

My name is gurkiratn singh from kotkapura punjab service of paytm is very bad they cant care of their custmers they have to care my order no is #[protected] my money sent from paytm but not received in bank account so please send my 20, 000 rps in my bank account i need this money so much iwill thank fully

I have made a transaction for rs 4093 towards irctc payment, transaction got failed but money got deducted from my bank account against order id [protected]. Bank has confirmed that they have paid to paytm, in my paytm app there is no such order id is getting reflected, what the hell id this fraud? I think paytm is biggest fraud and doing fraud at large scale. They have claimed that they in case of failed transactions money shall be refuned withing 48 hours but nothing is happining. Its more han 5 days, i m thing to file an fir against them under ipc 420, other provisions of forgery and it act. Along with these criminal cases, under the consumer act also a parallel comlaint can be made for harrassment and compensation. How such a big company is doing fraud on a large scale. They dont even have any customer complaint telephone line.

Dear sir/ma'am,
I am a doctor. Yesterday a patient paid for his medicines through paytm. The amount was rs.1200/-. His name was sachin chawla and his phone no. [protected]. Although the amount has been deducted from his account, but in my passbook, it is showing 'pending '.
Which means i have not received the payment.
Kindly look into the matter and revert.
My phone number is [protected] and name is dr. Konika arora.

I have made a transaction with paytm wallet to bank account. My money is deducted but not credited in that account and no refunded in my wallet. My transaction id is [protected]. My paytm no is [protected]. My talking number is [protected]. It should not be happen in this cashless i. Ndia

I have written about this to paytm.com but responded.
Please do the needful.

Money didn't recieve till today from 04/12/2016 i was add 2300rs. On my wallet but amount transact from accounts but didn't recieve in my wallet and also paytm care does nit contact me and cant resolve my problem very bad services of paytm
Daily i send mails to paytm but they dont reply me for my queries very bad services of paytm my wallwt no. Is [protected] also contact no.

I have transferred 10000rupees from my andhrabank account to my paytm wallet and my mobile number is [protected] on[protected]. And i clicked on return to bank option by mistake and my 10000 rupees got deducted from my paytm wallet and the money is not transferred to my andhrabank account upto now. I need that money its urgent. When do i get the money? Please help..

I am a paytm user...
I was trying to pay cesc electric bill from my paytm account on 14.12.2016.
I was paying through sbi debit card.
I paid rs.470...
After sometime bill amount deducted from my bank account...
But in paytm order details its showing payment failed...
I thought paytm will refund the amount in paytm wallet..
But htey would not...
I mailed my problem in [protected]@paytm.com... But did not get any reply...
I contact their customer care mobile no... And place my complain.. But no customer care executive was there...
Please take some action against it as early as possible..

I was ordering on grocermax when my payment got stuck and not added in my wallet so paytm promised to refund the money ie around rs 988 if the order is not placed but now even after multiple complains they are not even replying and not refunding the money on top of that they dont even have a customer care helpline. Such horrible experience is not expected from a company like paytm.

Dear personnel,

I have made recharge of dmrc smartcard no. 75443956 through paytm of rs.200 on 1st dec, 2016 with order id:- [protected] through paytm. The payment receipt is attached here with. The recharge was successful but not has been reflected on metro card.

As i have tried paytm and dmrc both related to this issue, both of them didn't replied me till now. I have continuously mailed them related to this issue. But failed everytime.

Kindly find the attached mail from dmrc for my complain (Reference no.[protected] to paytm. They have mentioned that your transaction has not been reflected to their system. Kindly make positive and needful action and resolve the issue asap.

Kindly look into this issue and resolve asap.

Regards
Abhishek sheth
No:-[protected]

Dear sir,
I had made a addition of rs.2910/- to my paytm wallet held in the with mobile number:[protected] on 07/12/2016 through my debit card but the payment even when the same has been debited from my savings bank account does not seem to have been credited to my pattm wallet, the payment was debited from my canara bank account vide reference number:[protected] to paytm mobile solutions noida.

Money deduct from account but not add in wallet on 4/12/2016 2300rs. And on 6 december paytm send the message bank give clearification of amount deduct after that no reply from paytm fraud paytm m daily mail toto paytm but they didn't reply me and also remove my order history from order list fraud... And also i call to the customer care but they didn't gave back call my paytm wallet no. [protected]

Money got deducted from wallet but transaction status showing pending. I really needed to transfer this money by tomorrow. Transaction Id is #[protected].
Can you please cancel the transaction and transfer it back to my wallet.
Registered mobile number is [protected]
Email address [protected]@gmail.com
Please i request you to help me with this problem and give response within 24hrs

I have paid my friend a sum of 5000 through the paytm but it iss still pending and it has not beeen credit back to me. I need the money urgently. Please help.
I seriously want this money as soon as possible as this is kind of an emergency, ot satisfied that no one has contacted me baack from paytm. I have submitted maanu tickets rregarding this issue but no feedback from paytm.

Hi,

I have transferred 5k from paytm account [protected] to my savings account and the transaction shows pending. Amount has been taken from the credit card but the same is not credited to my savings account. There is no 24x7 support that we can talk to and take help. I called the paytm number but that's of no help. Can someone answer how it works and when will i get the money transferred or returned to the bank from where it was taken?

Dear sir,
Please note my problem. Mene apne bank se 6500 paytm wallet me jama kiye to or fir bapas bank me transfer ki 6500 but mere bank account me transfer nhi huye abhi tak. Bank txn i'd.[protected]. Or wallet i'd.[protected]. Please refund my amount 6500 urgent sir

I oder a watch from paytm
But i don't know its fail site.
I order a watch with paytm cash and its shipping in 3 day.. But when open the box.. When i see this watch is not on and its damage.. Its cost about 1200.. Plzz its exchange fastlyy. U don't change i complain ur site

I wanna exchange it fastlyy
Order # [protected]
Shipment # [protected]

I am shoyeb ali khan. I am a paytm user from almost 2 years. My paytm no. Is [protected]. I recharged on my mothers aircel no. Of rs 100 on 06/10/16 (See attach.). The offer on the recharge was of flat rs 100 cashback (See attach.). The offer was that from the next month you will get rs10 every month. I didnt see the terms and condition carefully. That time i didn't knew that company will make me literally beg for my cashback.in november they credited it easily. But this month they told me that they have send me an email with a promo code (See attach.) which in real they didn't even send me and another executive from the twittercare told me to apply loot promo code on the recharge of 100 or more and you will get 10 rs cashback for the next 10 month to get cashback (Every month). (See attach) this condition is nowhere written in the terms and condition of the offer (See attach.) when i tried to do a recharge of rs 101 the paytm denied this offer for my account (See attach.).
From 2 month i have written hundreds of message on their grievance platform, facebook, twitter but they dont care to reply and if they reply after 4 to 5 days they just tell to describe the whole story again.
I am really humilated by paytm customer service. I want you sort this issue and tell paytm to deposit my rs90 in my paytm wallet in one time.
Thanks
Shoyeb ali khan
[protected]@gmail.com

Dear sir, this is to inform you that on 9th of december 2016 at 8.36 am. I have done payment of rs 900 from my e wallet wide wallet transaction id [protected] to mobile no [protected], payment was immediately debited from my wallet ([protected]).
This incident has shaken my confidence in pay tm, i again tried to transfer rs 10 to the same number and it was successful. I don't know why it has happened first time,
Kindly look into the matter and try to resolve it as early as possible.

Pl refund the same amount to my wallet and oblidge.

Regards

Ranjan jain

Hello sir,

My name is sheik, and i have transferred rupees 500 from wallet to my bank account but it is pending!!!
Wallet transaction id is [protected] and i transfered it on[protected] at 13:15... Please refund my money...
My mail id is [protected]@gmail.com... My transfer status is still pending...