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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 601

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S
Shivansh Tiwari
from Indore, Madhya Pradesh
Dec 9, 2016
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Address: Mandsaur, Madhya Pradesh, 458001
Website: Paytm

Dear Sir,

I am Paytm user and i use paytm for Sending money From paytm To bank account But Money was not successfully sending and paytm passbook display my transaction was PENDING . I was Try to contect Paytm Toll Free number, Care Paytm Email through But they was Not Reply me ... An d my Money was Not Refund me . Please I request You my Transaction Try to complete or Refund my sending money ...

My Paytm Id Is .. EMAIL = [protected]
NAME = shivansh tiwari
FROM= MANDSAUR (M.P)
+2 photos
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    R
    rinku nagwan
    from Kanpur, Uttar Pradesh
    Dec 9, 2016
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    Address: New Delhi, Delhi, 110009
    Website: paytm.com

    Sir this is my last request as on 1st December I have added 2000 rs on paytm wallet but there is no any addition infact 2000 rs have been deducted from my account balance now it is more than a week and bank clearly advised me to contact paytm but how as there is no any return mail with proper solution is yet to come so Dont forced me to take some serious step please. Hoping for an early action
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      J
      Jasper Lalbuatsaih
      from Delhi, Delhi
      Dec 9, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: paytm.com

      Transaction id: [protected]
      I was trying to add money to my paytm wallet through my debit card. The money has been deducted from my sbi bank account but the paytm site says payment failure and told me to contact the bank. My paytm wallet is still empty. Is this some kind of fraud? .There is already a thank you message from sbi for the purchase. please help me. I need my money back.
      +2 photos
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        A
        Ankitadubey
        from Rewa, Madhya Pradesh
        Dec 9, 2016
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        Address: 461001
        Website: Consumercomplaints.in

        The order no.[protected] was returned to the seller as its fabric quality was not good but the refund is not processed till date.kindly have a look at my request
        This is my contact no. [protected].I spent 200 for returning the product to the seller.so I want 800 rs as a refund.please solve my problem fast.As i am a regular customer of paytm then also i am facing problem.
        +1 photos
        Dec 09, 2016
        Updated by Ankitadubey
        With mistake i sent the wrong return receipt copy.now new copy i am sending you

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          S
          shahreyarkhan
          from Gurgaon, Haryana
          Dec 9, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: cybersell.paytm.com

          Sir Me Apne Paytm wallet se bank account mein paise transfer kar rha tha ... mujhese sir last hai digit wrong ho gya or Galat account mein paise transfer ho gye... write account no..[protected]
          Wrong account...[protected]
          Mera Paytm wallet no..[protected]
          2000rs kaa balance transfer hua hai... timing...03:44 pm ... translation I'd...[protected] ye hai..
          Plzz help me
          Mera name .. shahreyar Khan ...
          Alternate Mo n..[protected]
          Dec 09, 2016
          Updated by shahreyarkhan
          Plzz help me
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            V
            Vovo94
            from Agra, Uttar Pradesh
            Dec 9, 2016
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            Address: Mathura, Uttar Pradesh, 281003
            Website: Patym.com

            I have filed numerous complaint regarding my bank transaction ID [protected] which is n pending for such a long time when patym has already deducted money from my wallet but I have not got a single response from the patym. Is this a fraud service trying to swindle money from costumers who have trusted patym? I want my money back . Now I having second thoughts whether I should continue using patym or not.
            +1 photos
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              A
              Anwrahmad
              from Vikasnagar, Uttarakhand
              Dec 9, 2016
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              Address: 229302
              Website: [email protected]

              Mobaile no h [protected] abhi tk aye nhi acaunt pe pls ser dekh li jiye pls ser dekh liy jiye acaunt no h
              [protected] h pls send kr di jiye lod krne ke bad waps ritarn ho gya h pls ser dekh lijiye ser 10000 h ser pls pls pls pls pls pls pls pls pls pls ser ye kbtk ho jaye ga pls ser thoda jaldi kr dijiye kbtk ho jaye ga ser mil pe bta dena pls ser
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                Y
                Yoga Raja
                from Delhi, Delhi
                Dec 9, 2016
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                Address: 600042

                Hi,
                I made a transaction with KFC on nov 16th 2016. Same day cancelled my order. KFC informed me that the refunded processed on 28th Nov 2016. But still now I have not got refund money.
                Herewith I have attached the transaction detail image.

                Paytm transaction Id #[protected].

                Please do the needfull.
                +1 photos
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                  H
                  harish tiwari 4423
                  from Lucknow, Uttar Pradesh
                  Dec 9, 2016
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                  Address: Lucknow, Uttar Pradesh, 226010
                  Website: paytm

                  Dear Sir

                  I have email u my problem via mail dated Mon, Dec 5, 2016 at 12:30 PM
                  and u have replied me on same day but as per your commitment you
                  haven't responded till date its very disappointed & discouraging to
                  use your app as of you are taking so many days but my problem is yet
                  not resolved.

                  I am again sending u mail with same details which was send on Mon, Dec
                  5, 2016 at 12:30 PM as mentioned below or i will take necessary action
                  since it had been almost 10 days

                  I have transferred RS 6000 Transaction Date Nov 29, 2016 11:24:45
                  Transaction ID [protected] from sbi debit card which was successfully
                  added to paytm wallet but i send to back Rs 6000 the amount to bank
                  with Order ID [protected] but i received a message your bank declined
                  to process your refund of Rs.6000

                  i have launch a complain dated 29-Nov-2016 Ticket # 10835489 :
                  Send/Transfer money issue and got reply to contact bank or paytm will
                  refund the amount after 2 working day
                  but fund bank replied that we haven't stop such transition

                  i again launch complain dated 01-Dec-2016 and 02-Dec-2016 but i got
                  same reply of waiting 2 working days twice as of massage is been not
                  read manually and send by automatically reply as i have mentioned
                  details of my problems

                  now i am in very deep trouble since the amount is not credited in my
                  account or paytm wallet and my Rs 6000 is stuck with you its more than
                  6 days i have not balance to spend

                  i want my refund today in my account or in paytm wallet or i will
                  launch complain some ware else

                  Please resolve my problem as i and not able to spend my own money
                  --
                  Regards,
                  Harish Tiwari
                  Project Manager
                  Zacos Infratel Pvt.Ltd.

                  - Hide quoted text -

                  On Mon, Dec 5, 2016 at 2:28 PM, [protected]@paytm.com routing
                  address wrote:
                  Hello Harish,

                  Thanks for writing to us.

                  We reviewed your concern and in order to make this resolved we need to
                  coordinate with concern team. Generally it takes 1-2 working days for
                  such instance, hence we would request you to please allow us 1-2
                  working days to get this resolved

                  Should you need any further assistance, let us know.

                  Thanks and regards,
                  Paytm Care

                  ?
                  Disclaimer: Please do not share your Paytm Wallet password,
                  Credit/Debit card PIN, CVV and any other confidential information with
                  anyone even if he/she claims to be from Paytm. We advise our customers
                  to completely ignore such communications

                  ref:_00D28dppr._50028Xz1CU:ref

                  --
                  Regards,
                  Harish Tiwari
                  Project Manager
                  Zacos Infratel Pvt.Ltd.

                  Dear Sir

                  its miserable and irritating that u people are not able to solve my problem
                  which were mailed

                  --
                  Regards,
                  Harish Tiwari
                  Project Manager
                  Zacos Infratel Pvt.Ltd.
                  +1 photos
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                    N
                    nageshdakhore07
                    from Pune, Maharashtra
                    Dec 9, 2016
                    Resolved
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                    Resolved

                    Address: 443301

                    Paytm money sent but not recceived in bank account (1) paytm to money transefer to bank ac. [protected] gajanan sukhdeo dakhore branch. ghatbori date.7/12/2016 time.6:47:46pm
                    Paytm cash txn id:[protected] rs.5000/ status success but amount not received bank account

                    (2) paytm to money transefer to bank ac. [protected] gajanan sukhdeo dakhore branch. ghatbori date.7/12/2016 time:07:44:36pm
                    Paytm cash txn id:[protected] rs.5000/ status success but amount not received bank. account
                    Dec 14, 2016
                    Complaint marked as Resolved 
                    Dec 09, 2016
                    Updated by nageshdakhore07
                    1)transfer to bank account [protected] gajanan sukhdeo dakhore ifsc code MAHB0000841
                    pay tm cash txn [protected]
                    date.2016/12/07 6:47:46pm rs5000 money sent but not received in bank
                    Dec 09, 2016
                    Updated by nageshdakhore07
                    money sent but not received in bank account
                    account no.[protected] gajanan sukhdeo dakhore ifsc code MAHB0000841 Rs5000
                    Dec 09, 2016
                    Updated by nageshdakhore07
                    Transfer to bank account
                    pay tm cash txn[protected]
                    date.2016/12/07 7:44:36pm Rs500
                    Dec 09, 2016
                    Updated by nageshdakhore07
                    money sent but not received in bank acccount no.[protected] GAJANAN SUKHDEO DAKHORE IFSC CODE. MAHB0000841 RS5000
                    transfer to bank account
                    pay tm cash txn[protected]
                    date.2016/12/07 7:44:36pm
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                      A
                      Ajita Shrimani
                      from Chennai, Tamil Nadu
                      Dec 9, 2016
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                      Address: Mumbai City, Maharashtra, 400058
                      Website: Consumer complaints

                      When Paytm is having the offer of 50% cashback on movie tickets.

                      Why movie fee option is given in promo codes.

                      As I was buying movie tickets thru Paytm one hour before the show. Moviefee promo code I thought as movie free.

                      Later realised it's not the proper promo code.

                      Just wondering which person would choose the option of only fee refund when the 50% cash back offer is going.

                      Feeling bad for loosing the discount under your offer.

                      Suggest you to remove options which are confusing to customers.

                      Thanks
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                        R
                        Rsvy Nal
                        from Delhi, Delhi
                        Dec 9, 2016
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                        Address: 803107
                        Website: [email protected]

                        At 5 Dec, I Saving Account no.[protected] transferred 500 rupees to Paytm Account no. ([protected]) he got sms about transaction but paytm a/c is still show Rs.0. PayTM says that if money is not received. But My saving Account no.[protected] has dedebited Rs. 500/- .
                        So, I request PayTM to refund my money (Rs. 500/-) on my saving Account no.[protected] in few days. If they not, I will take serious legal...
                        Dec 09, 2016
                        Updated by Rsvy Nal
                        At 09 Dec, I Saving Account no.[protected] to dedebited for your paytm Manager mr. rahul kumar verma, Imployee ID. No. 709145R.
                        So, I request PayTM Manager mr. rahul kumar verma, Imployee ID. No. 709145R to refund my money (Rs. 5000/-) on my saving Account no.[protected] in Today days. If they not, I will take serious legal...
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                          A
                          annyanny
                          from Delhi, Delhi
                          Dec 9, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110095
                          Website: paytm.com

                          Dear Paytm

                          am using the paytm wallet on 3rd dec-2016 i have added the money in my icici account to wallet 4000/- for making the kotak card payment but infuriatingly i cant the make the payment in kotak card . same day i have transfer the money 4000/- my wallet to icici account today is 8th dec-2016 u r not credit my money my account wallet txn. id [protected] bank txn id is--[protected].
                          please confirm which date transfer my money in my account my mobile no-[protected]

                          Regards
                          anil yadav
                          [protected]
                          +1 photos
                          Dec 10, 2016
                          Complaint marked as Resolved 
                          many calls receive thats whay am delits this complaint
                          my pay tm outstanding amount Rs 2000/ 16/11206 till date, pay tm 4nos 23.11.2016 date orders deduction amount Rs, 534/ balance amount Rs1466/my first attempt on line shopping through paytm.com my balance was deducted unnecessarily.!(cell no [protected])
                          please take action immediately, &immediately reply, ( refundable Rs1466/ ) ( thanks paytm team.) evidence attachement
                          my request first mail.dt, 2/11/2016 next mail, 9/11/201
                          1)[protected]@one97.com
                          2)[protected]@paytm.com

                          Payment not returns in my account - Comment #2614039 - Image #0
                          Payment not returns in my account - Comment #2614039 - Image #1
                          Payment not returns in my account - Comment #2614039 - Image #2
                          Payment not returns in my account - Comment #2614039 - Image #3
                          Payment not returns in my account - Comment #2614039 - Image #4
                          Kuppusamy Kuppusamy's reply, Dec 16, 2016
                          from. To, paytm complain, ,
                          kuppusamy govindasamy CELL, 9486878725.
                          today my walet is not upgrade so(display session timed out ) please resolved to my problem.
                          note: money deduct from account but not add Rs1466/ in my wallet,
                          please call me, thanks regard, ,
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                            K
                            kasera85
                            from Delhi, Delhi
                            Dec 9, 2016
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085
                            Website: [email protected]

                            We transfer through netbanking rs. 1400/- on dated 08/12/2016 state bank of patiala Rohini new delhi. But my account debited because my paytm wallet empty. We call many time on customer care but no response. Noida office staff not pick the phne call. WE email toady many time but not any answered received on paytm sidePlease you clear and transfer my amount in my wallet. My contact no. Is [protected]
                            Dec 14, 2016
                            Complaint marked as Resolved 
                            MY COMPLAINT NOT SOLVE . WE WAS SUBMIT OUR COMPLAINT ON DATED 9/12/2016 BUT POSITION SAME.
                            Dec 09, 2016
                            Updated by kasera85
                            We was transfer through net banking, from state bank of patiala branch rohini new delhi . Rs. 1400/- transfer in paytm wallet . Today my complaint (id 1442858) at 2.30 pm one of representative mr. Rahul call from this no. [protected]. He want my user id or atm card number but we was not disclose he was block my paytm account.Please ypu take action against this person and remove the blockage . Some doubt he was transfered my amount in other account.Please you check and transfer my amount and take action. My contact no. Is [protected]
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                              M
                              Mehta sk
                              from Ambala, Haryana
                              Dec 9, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Purchased a philips Home theater
                              Code HTD5580/94
                              Transaction no. [protected]
                              Order no [protected]
                              Price 19190/-
                              Received the product without remote and screws informed through email for return through mb no [protected] [protected]@gmail.com. but return not made till date either send us remote and screws of the product. Kindly instruct the company to do the needfull or take back the product
                              Dec 10, 2016
                              Updated by Mehta sk
                              Not sure that complaint is reached or not
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                                S
                                sayeedul haque
                                from Delhi, Delhi
                                Dec 9, 2016
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                                Address: 110025
                                Website: paytm.com/paytmwallet

                                I have tired to reach paytm support Team by all way but they are not responding us at all. therefore i m seeking help here if anyone can pls.

                                while adding money into wallet the transaction was field dated[protected] and the amount not yet reflected into my paytm wallet nor they have returned to my bank account. details are below

                                Paytm Registered number :- [protected]
                                Paytm Cash Txn ID [protected]
                                Contact Details [protected]
                                +1 photos
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                                  S
                                  Sharaz Mir
                                  Dec 9, 2016
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 180007
                                  Website: paytm.com

                                  On Dec 8, I transferred Rs 10000/- to my paytm wallet through paytm app vide order no.([protected]).the amount got deducted from my icici bank account but was not added to my paytm wallet.i have raised ticket twice and also sent an email at [protected]@paytm but the issue remains unresolved.as it is my only monthly salary, I am in great need of it.pathetic service.
                                  +1 photos
                                  Dec 10, 2016
                                  Complaint marked as Resolved 
                                  paytm has refunded my amount which was deducted on 8 Dec 2016 and the amount has been credited to my bank account.
                                  Dec 10, 2016
                                  Updated by Sharaz Mir
                                  Now its have been more than 48 hours and neither the money has been refunded nor any status regarding the complaint has been updated.these paytm people only reply with those pre generated mails. I was left only with those last Rs. 10000/-. I don't have a single penny in my pocket and my son needs a medical checkup as he is suffering from severe cold and cough.shame on paytm
                                  nnn
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                                    B
                                    bhrt gala
                                    from Mumbai, Maharashtra
                                    Dec 9, 2016
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                                    Address: Mumbai City, Maharashtra, 400064
                                    Website: [email protected]

                                    I deposited Rs:6000 on my Mobile wallet id no [protected] on 28.11.2016 for my bill payment, but due some reason tranx failed & on same day i transfer same amount to my bank account tranx id no [protected] but still today i not received my payment, i complaint by mail to company Ticket id no 10948080 : Send/Transfer money issue, but there is no response
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                                      K
                                      kapilp21
                                      from Mumbai, Maharashtra
                                      Dec 9, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 400103
                                      Website: www.paytm.com

                                      I am based out of Mumbai. However, my PayTM wallet was fraudulently for a transaction done in Gujarat totalling to Rs 180 for purchase of 3 movie tickets (see attached image). There is a serious breach of security on my PayTM wallet and I need my money refunded immediately. The PayTM care cell and Cyber Crime cell have given standard responses, washing their hands out of the situation. I will take this to the consumer court if need be. PayTM cannot take its customers for granted.

                                      Complaint # 09974400
                                      +1 photos
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                                        I
                                        incharkumar
                                        from Bihpuriagaon, Assam
                                        Dec 9, 2016
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                                        Address: Bangalore, Karnataka, 560081
                                        Website: paytm.com

                                        One of the pathetic customer service from this company. No response from customer care. They deducted INR 2000 and didn't refund. It really sucks when you lose money and there is no response form company side.
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