| Address: Lucknow, Uttar Pradesh, 226010 |
| Website: paytm |
Dear Sir
I have email u my problem via mail dated Mon, Dec 5, 2016 at 12:30 PM
and u have replied me on same day but as per your commitment you
haven't responded till date its very disappointed & discouraging to
use your app as of you are taking so many days but my problem is yet
not resolved.
I am again sending u mail with same details which was send on Mon, Dec
5, 2016 at 12:30 PM as mentioned below or i will take necessary action
since it had been almost 10 days
I have transferred RS 6000 Transaction Date Nov 29, 2016 11:24:45
Transaction ID [protected] from sbi debit card which was successfully
added to paytm wallet but i send to back Rs 6000 the amount to bank
with Order ID [protected] but i received a message your bank declined
to process your refund of Rs.6000
i have launch a complain dated 29-Nov-2016 Ticket # 10835489 :
Send/Transfer money issue and got reply to contact bank or paytm will
refund the amount after 2 working day
but fund bank replied that we haven't stop such transition
i again launch complain dated 01-Dec-2016 and 02-Dec-2016 but i got
same reply of waiting 2 working days twice as of massage is been not
read manually and send by automatically reply as i have mentioned
details of my problems
now i am in very deep trouble since the amount is not credited in my
account or paytm wallet and my Rs 6000 is stuck with you its more than
6 days i have not balance to spend
i want my refund today in my account or in paytm wallet or i will
launch complain some ware else
Please resolve my problem as i and not able to spend my own money
--
Regards,
Harish Tiwari
Project Manager
Zacos Infratel Pvt.Ltd.
- Hide quoted text -
On Mon, Dec 5, 2016 at 2:28 PM, [protected]@paytm.com routing
address wrote:
Hello Harish,
Thanks for writing to us.
We reviewed your concern and in order to make this resolved we need to
coordinate with concern team. Generally it takes 1-2 working days for
such instance, hence we would request you to please allow us 1-2
working days to get this resolved
Should you need any further assistance, let us know.
Thanks and regards,
Paytm Care
?
Disclaimer: Please do not share your Paytm Wallet password,
Credit/Debit card PIN, CVV and any other confidential information with
anyone even if he/she claims to be from Paytm. We advise our customers
to completely ignore such communications
ref:_00D28dppr._50028Xz1CU:ref
--
Regards,
Harish Tiwari
Project Manager
Zacos Infratel Pvt.Ltd.
Dear Sir
its miserable and irritating that u people are not able to solve my problem
which were mailed
--
Regards,
Harish Tiwari
Project Manager
Zacos Infratel Pvt.Ltd.
please take action immediately, &immediately reply, ( refundable Rs1466/ ) ( thanks paytm team.) evidence attachement
my request first mail.dt, 2/11/2016 next mail, 9/11/201
1)[protected]@one97.com
2)[protected]@paytm.com
kuppusamy govindasamy CELL, 9486878725.
today my walet is not upgrade so(display session timed out ) please resolved to my problem.
note: money deduct from account but not add Rs1466/ in my wallet,
please call me, thanks regard, ,