PayTM Mobile Solutions Complaints & Reviews

We had booked bus in paytm.com
FROM TO DATE OF JOURNEY
pune kolhapur[protected]

PNR:
OLVRFI

bus was cancelled by Neeta team, Same was not informed to us
We reached to boarding point which is 8 km from our site which took 200 rs for cab, my elderly parents 55+ age . my mother leg is operated.
We were completely harassed by this situation waited for long time around 3 hrs and no bus appeared on boarding place. we enquired then we came to know bus was cancelled.
Neeta said they tried to call to mobile which was registred to them which is [protected]

abhibus

above number is unknown to me

however booking was done from [protected]. where ticket was delivered.
No information nothing for cancellation.

they had to return from site with another cab to home.
I left my office half day and my payment was cut..
My mother and father both were harassed by this.

I need compensation from their side
How come they can provide anybodies number to bus booking and moreover non of Neeta member was picking phone.

very bad customer support from Paytm, they made e wait for 30 mins on call. after the call was and when I provided them my details of this ... 30 mins call waiting after that.they were not transferring call to senior person also.

I need my refund total along with compensation of cab services.
No sorry and assurance needed for my parents harassment in that condition.

FROM TO DATE OF JOURNEY
pune kolhapur[protected]
REPORTING TIME DEPARTURE TIME STATUS PAYTM TICKET ID
12:50 PM 1:05 PM BOOKED OLVRFI
PASSENGER NAME SEAT TICKET PNR
Laxman N 51969816
Urmila M 51969816
BOARDING POINT ADDRESS BUS TYPE
Hinjewadi-2 [protected], Hinjewadi-2
[protected], Hinjewadi-2 [protected] 2 X 2 - 41 A-C SEATING KOLHAPUR
Neeta Tours & Travels TOTAL FARE
608

Sir,
My amount is deducted and it can't be shown on bank account aur wallet...plzz refund my 395 rs quick as possible...there in paytm seems successful transaction of amount to bank but where is my amount the bank didn't have any transfer account from wallet..plzz help to increase have submitted my transaction details in image attached.. rs 295 amount in paytm not successful there is no mony added from paytm to my bank account this is fraud plzz help me.. and rs 100 is pending from 1 week.

Sir,
I have made a bank transfer through paytm to SBI Account amounting to Rs 4040 on 6th Dec. 2016.The Wallet Order ID is [protected]. the transfer Status is showing pending till today.It was told by the paytm customer support that in case the transaction gets cancelled they would refund the money in my paytm wallet but the transfer was IMPS so the money have to be transferred immediately then also i waited for 2 days . Yet there is no response from the PaytmCare. They are just sending autogenerated emails instead of checking the issue.
Kindly help me as i am in urgent need of that amount.

Sir i had purchased a jacket from paytm which was returned due to size problem. On refund i got option to have my money in bank acc, i selected d option but i have not yet received refund of 1200.i have confirmed from bank but they are saying talk to paytm. Paytm is not responding properly so i request you to pls make my refund available as soon as poosible

Dear Sir,

I am Paytm user and i use paytm for Sending money From paytm To bank account But Money was not successfully sending and paytm passbook display my transaction was PENDING . I was Try to contect Paytm Toll Free number, Care Paytm Email through But they was Not Reply me ... An d my Money was Not Refund me . Please I request You my Transaction Try to complete or Refund my sending money ...

My Paytm Id Is .. EMAIL = [protected]
NAME = shivansh tiwari
FROM= MANDSAUR (M.P)

Sir this is my last request as on 1st December I have added 2000 rs on paytm wallet but there is no any addition infact 2000 rs have been deducted from my account balance now it is more than a week and bank clearly advised me to contact paytm but how as there is no any return mail with proper solution is yet to come so Dont forced me to take some serious step please. Hoping for an early action

Transaction id: [protected]
I was trying to add money to my paytm wallet through my debit card. The money has been deducted from my sbi bank account but the paytm site says payment failure and told me to contact the bank. My paytm wallet is still empty. Is this some kind of fraud? .There is already a thank you message from sbi for the purchase. please help me. I need my money back.

The order no.[protected] was returned to the seller as its fabric quality was not good but the refund is not processed till date.kindly have a look at my request
This is my contact no. [protected].I spent 200 for returning the product to the seller.so I want 800 rs as a refund.please solve my problem fast.As i am a regular customer of paytm then also i am facing problem.

Sir Me Apne Paytm wallet se bank account mein paise transfer kar rha tha ... mujhese sir last hai digit wrong ho gya or Galat account mein paise transfer ho gye... write account no..[protected]
Wrong account...[protected]
Mera Paytm wallet no..[protected]
2000rs kaa balance transfer hua hai... timing...03:44 pm ... translation I'd...[protected] ye hai..
Plzz help me
Mera name .. shahreyar Khan ...
Alternate Mo n..[protected]

I have filed numerous complaint regarding my bank transaction ID [protected] which is n pending for such a long time when patym has already deducted money from my wallet but I have not got a single response from the patym. Is this a fraud service trying to swindle money from costumers who have trusted patym? I want my money back . Now I having second thoughts whether I should continue using patym or not.

Mobaile no h [protected] abhi tk aye nhi acaunt pe pls ser dekh li jiye pls ser dekh liy jiye acaunt no h
[protected] h pls send kr di jiye lod krne ke bad waps ritarn ho gya h pls ser dekh lijiye ser 10000 h ser pls pls pls pls pls pls pls pls pls pls ser ye kbtk ho jaye ga pls ser thoda jaldi kr dijiye kbtk ho jaye ga ser mil pe bta dena pls ser

Hi,
I made a transaction with KFC on nov 16th 2016. Same day cancelled my order. KFC informed me that the refunded processed on 28th Nov 2016. But still now I have not got refund money.
Herewith I have attached the transaction detail image.

Paytm transaction Id #[protected].

Please do the needfull.

Dear Sir

I have email u my problem via mail dated Mon, Dec 5, 2016 at 12:30 PM
and u have replied me on same day but as per your commitment you
haven't responded till date its very disappointed & discouraging to
use your app as of you are taking so many days but my problem is yet
not resolved.

I am again sending u mail with same details which was send on Mon, Dec
5, 2016 at 12:30 PM as mentioned below or i will take necessary action
since it had been almost 10 days

I have transferred RS 6000 Transaction Date Nov 29, 2016 11:24:45
Transaction ID [protected] from sbi debit card which was successfully
added to paytm wallet but i send to back Rs 6000 the amount to bank
with Order ID [protected] but i received a message your bank declined
to process your refund of Rs.6000

i have launch a complain dated 29-Nov-2016 Ticket # 10835489 :
Send/Transfer money issue and got reply to contact bank or paytm will
refund the amount after 2 working day
but fund bank replied that we haven't stop such transition

i again launch complain dated 01-Dec-2016 and 02-Dec-2016 but i got
same reply of waiting 2 working days twice as of massage is been not
read manually and send by automatically reply as i have mentioned
details of my problems

now i am in very deep trouble since the amount is not credited in my
account or paytm wallet and my Rs 6000 is stuck with you its more than
6 days i have not balance to spend

i want my refund today in my account or in paytm wallet or i will
launch complain some ware else

Please resolve my problem as i and not able to spend my own money
--
Regards,
Harish Tiwari
Project Manager
Zacos Infratel Pvt.Ltd.

- Hide quoted text -

On Mon, Dec 5, 2016 at 2:28 PM, [protected]@paytm.com routing
address wrote:
Hello Harish,

Thanks for writing to us.

We reviewed your concern and in order to make this resolved we need to
coordinate with concern team. Generally it takes 1-2 working days for
such instance, hence we would request you to please allow us 1-2
working days to get this resolved

Should you need any further assistance, let us know.

Thanks and regards,
Paytm Care

?
Disclaimer: Please do not share your Paytm Wallet password,
Credit/Debit card PIN, CVV and any other confidential information with
anyone even if he/she claims to be from Paytm. We advise our customers
to completely ignore such communications

ref:_00D28dppr._50028Xz1CU:ref

--
Regards,
Harish Tiwari
Project Manager
Zacos Infratel Pvt.Ltd.

Dear Sir

its miserable and irritating that u people are not able to solve my problem
which were mailed

--
Regards,
Harish Tiwari
Project Manager
Zacos Infratel Pvt.Ltd.

Paytm money sent but not recceived in bank account (1) paytm to money transefer to bank ac. [protected] gajanan sukhdeo dakhore branch. ghatbori date.7/12/2016 time.6:47:46pm
Paytm cash txn id:[protected] rs.5000/ status success but amount not received bank account

(2) paytm to money transefer to bank ac. [protected] gajanan sukhdeo dakhore branch. ghatbori date.7/12/2016 time:07:44:36pm
Paytm cash txn id:[protected] rs.5000/ status success but amount not received bank. account

When Paytm is having the offer of 50% cashback on movie tickets.

Why movie fee option is given in promo codes.

As I was buying movie tickets thru Paytm one hour before the show. Moviefee promo code I thought as movie free.

Later realised it's not the proper promo code.

Just wondering which person would choose the option of only fee refund when the 50% cash back offer is going.

Feeling bad for loosing the discount under your offer.

Suggest you to remove options which are confusing to customers.

Thanks

At 5 Dec, I Saving Account no.[protected] transferred 500 rupees to Paytm Account no. ([protected]) he got sms about transaction but paytm a/c is still show Rs.0. PayTM says that if money is not received. But My saving Account no.[protected] has dedebited Rs. 500/- .
So, I request PayTM to refund my money (Rs. 500/-) on my saving Account no.[protected] in few days. If they not, I will take serious legal...

Dear Paytm

am using the paytm wallet on 3rd dec-2016 i have added the money in my icici account to wallet 4000/- for making the kotak card payment but infuriatingly i cant the make the payment in kotak card . same day i have transfer the money 4000/- my wallet to icici account today is 8th dec-2016 u r not credit my money my account wallet txn. id [protected] bank txn id is--[protected].
please confirm which date transfer my money in my account my mobile no-[protected]

Regards
anil yadav
[protected]

We transfer through netbanking rs. 1400/- on dated 08/12/2016 state bank of patiala Rohini new delhi. But my account debited because my paytm wallet empty. We call many time on customer care but no response. Noida office staff not pick the phne call. WE email toady many time but not any answered received on paytm sidePlease you clear and transfer my amount in my wallet. My contact no. Is [protected]

Purchased a philips Home theater
Code HTD5580/94
Transaction no. [protected]
Order no [protected]
Price 19190/-
Received the product without remote and screws informed through email for return through mb no [protected] [protected]@gmail.com. but return not made till date either send us remote and screws of the product. Kindly instruct the company to do the needfull or take back the product

I have tired to reach paytm support Team by all way but they are not responding us at all. therefore i m seeking help here if anyone can pls.

while adding money into wallet the transaction was field dated[protected] and the amount not yet reflected into my paytm wallet nor they have returned to my bank account. details are below

Paytm Registered number :- [protected]
Paytm Cash Txn ID [protected]
Contact Details [protected]