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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 604

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J
jaipalsinghjodha
from Delhi, Delhi
Dec 8, 2016
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Address: Hanumangarh, Rajasthan, 335524
Website: un authorised use of my account

Sir with due respect i want to say that at about 11.50 i got a call from mobile no [protected] he said he was speaking from sbbj head office and want to re generate my account, he said my account will close today so i m sending u a sms to re generate your accout you will have to tell me six digit no, in sun rays i could not see the screen properly and i saw the messsage sent by bz-atm and thought it was from head office so itold him otp and after some time i got amessage that my account no[protected] was debited rs 10491 on pos [protected] at pay tm mobile solution txn#510048, sir kindly grant my rs back to my account sbbj bank khata sankhya [protected] rawatsar(10149 )
When i was booking flight ticket from paytm... i entered otp from my phone .. then wroten your payment is processing please wait then my money was deducted from account and showing error 504 in next page... and my ticket was not booked
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    A
    atul-sharma606
    from Gurgaon, Haryana
    Dec 8, 2016
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    Address: Rohtak, Haryana, 124001

    I have 1000.65 rs in my wallet but after 2 days is showing only 0.67 rs.
    What the hell is that, it is totally fraud with me.
    If paytm will not give my money back. I'll definitely take serious action against paytm.
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      K
      kunal_kapoor27
      from Gurgaon, Haryana
      Dec 8, 2016
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      Address: New Delhi, Delhi, 110002
      Website: Paytm

      Hi there this is kunal kapoor. I deposit Rs 6000/- in my paytm account My paytm wallet shows Rs 6000/- after add money from my bank i.e: Bank Of Maharashtra. I have not done any transaction through paytm, now my paytm passbook shows the balance is 0 (zero) where is my money gone. Please do the needful and check about my query. Thanks/Regards. Kunal Kapoor. Mobile No.: [protected]
      Sir we are facing a problem regarding add money...I add some amount for payment but there is technically issue...it does not show any mode of payment...
      I send money to mobile number [protected] from my account [protected] .
      Money deducted from my account of rs 4300 and not reached to [protected] .
      It showing pending from last 5 days .
      Regards
      satwant singh
      Ticket number 10724392
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        A
        Ajaybaby12
        from Bengaluru, Karnataka
        Dec 8, 2016
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        Address: Pathankot, Punjab, 145001

        If the recharge fails and amount is deducted, Paytm refunds the entire amount of failed recharge back to your Paytm Wallet within 48 hrs. If you have not paid through Paytm wallet and it has been more than 48 hours since recharge failure, the bank will refund the amount within 1-2 working days in your bank account/card. this is my Ticket # 11965610 : Recharge Failed, 11923852, please my refund immediately back
        I have been charged with VIN/PAYTM /[protected]/0 message in my bank statement.

        i have not purchased any item
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          R
          ram khawal
          from Mumbai, Maharashtra
          Dec 8, 2016
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          Address: New Delhi, Delhi, 110059

          I have added rs 20000 in my paytm wallet and I have lost my old no.and I am unable to do transaction due to otp is going on my old no . so plz update my new no [protected] and my old paymt wallet no is [protected]..
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            A
            anchal11
            from Chennai, Tamil Nadu
            Dec 8, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh
            Website: www.paytm.com

            On 6-december-2016 at 9:35 PM I initiated a transaction (Order No : [protected]) in which I was transferring 2000rs from my bank account to my paytm wallet which failed (as per paytm notification) but the amount was deducted from my bank account and I cannot even see it in my paytm wallet.

            Kindly help me with the same. It's been two days now, there is no update regarding my payment even after raising tickets twice. This is really irritating because the amount is high and there is no reply even after the repeated efforts.
            Dear All,

            I have added money 28-Nov-2016 After that i have tried to bank transfer that amount is not going to bank account, That's why Again I will transfer that amount same card but still it is showing 'Refund_Pending' I have raised by query in paytm site but still I am not Receiving any update from the Paytm. Please Help on this
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              M
              Mk254
              from Delhi, Delhi
              Dec 8, 2016
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              On 5th Dec. 2016, At 19:38 I added rs. 13000 to my Paytm account from Bank account no. [protected] of BOI. But when I clicked on transfer button the money has been automatically refunded to my Bank account . This message was received by me from Paytm at 19:39. The related order id is [protected]. On 7th Dec. I received the message from Paytm that BOI just gave a reference no. 85215226340648795706181 for successful refund of money. But still the money has not been credited to my account. Plz give the clear information about where the money is and when it will be credited to my account.
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                G
                Giri Babu M
                from Pune, Maharashtra
                Dec 8, 2016
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                Address: 500096
                Website: www.consumercomplaints.in

                Dear Team,

                Name: Giri Babu M | Email Id: [protected]@gmail.com | one of my friend transferred Rs. 1000.00 money mobile no is. [protected] date:[protected] time: 0212 i received SMS Message: have added money in my wallet my mobile no is.[protected] but when i logged in next day i have showing no balance in my paytm wallet?...So plz take it serious regarding my complaint.

                Thanks,
                Giri Babu
                [protected]
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                  A
                  Athul Zan
                  from Ateli, Haryana
                  Dec 8, 2016
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                  Address: 110021

                  I ordered food from food panda and made payment through paytm.the hotel cancelled my order and i wrote an email to food panda and they processed my refund through paytm as a result of which i got a mesage from paytm that your account is credited with 160 rs from paytm but the money is not being credited to my account.i need my refund as soon as i can or else i will have to take up this matter to the next level.
                  My mobile number registered with paytm is [protected] and the order id with which i ordered food with foodpanda is [protected]@1.
                  Kindly take the necessary step as soon as possible
                  Athul.S
                  Dec 08, 2016
                  Updated by Athul Zan
                  I registered a complaint on this site and i got a phone call from some person and he was asking me a lot of things like otp number cvv number and all sorts of confidential information.i told him my otp number by mistake and after i that i checked my paytm passbook the balance was zero.if i didnt get a proper clarification and compensation for this. I'm gonna take up this matter legally.
                  I 've been manipulated by someone to share my confidential details and my money is gone ...
                  I received the call from these numbers
                  [protected]
                  [protected]
                  Please do contact me for [protected]. I can't explain you clearly...
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                    D
                    Dineash Sharrma
                    from Mumbai, Maharashtra
                    Dec 8, 2016
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                    Address: 400064

                    In PAYTM lost 7000/- ..they have not returned back ..pls chk their other fb page, their are many people who lost thousands in PayTm..theyjust reply we have replied u in Inbox...dnt trust them..dnt put more than 200 in paytm...soon i will file a FIR against them..incoming days u will see many people filing FIR against them as many people are losing money in Paytm and they dnt have call centre...in private message they just say we paid money...they are frauds...there are thousands like us..pls visit their FB page..itsgoing to be mother of alll frauds
                    yes u r right
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                      M
                      from New Delhi, Delhi
                      Dec 8, 2016
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                      Address: 110074

                      I was add money 16500 in my paytm wallet so my account also debit 16500 my account but not credit my paytm wallet so please help me mobile no [protected]
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                        A
                        abcdefghilu
                        from Delhi, Delhi
                        Dec 8, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 711103
                        Website: paytm.com

                        I transfereed Rs 1579 from paytm wallet to my bank account on 9 nov 2106.bt i didnot got the money yet to my bank accout .i mailed so many times to paytm but he is behaving irresponsibly and mailing me a apology letter which is not the solution .i also met my bank branch manager regarding this but hetold me its the faul of paytm.without that money i m facing a lot problems.
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                          S
                          Saurav Vashishtha
                          Dec 8, 2016
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                          Address: Shamli, Uttar Pradesh, 247771

                          Recently i m transfer 2500 to another account through paytm. Amount doesn't transfer added to my paytm wallet.. Then m click to paytm wallet to transfer in my bank account reback... The amount does not transfer and money will be reduce now the third no response of eamil toll free anything... M in hospital.. Its very emergency
                          No i very sad to use paytm where as last m happy to use and share about how it work
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                            S
                            Shweta Minj
                            from Gwalior, Madhya Pradesh
                            Dec 8, 2016
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                            Address: 482020
                            Website: PAYTM

                            I was adding Rs. 500/- into my paytm wallet from Gift Card no.[protected], instead of adding the amount it deducted the amount from the card and two messages flashed that you have successfully made purchase of Rs. 500/- to PAYTM mobile solutions and another message was made payment to ONE97 COMMUNICATION LTD-P. I have not purchased or made any payment.
                            Kindly arrange to refund the amount as soon as possible.
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                              Kaushik Chandiya
                              from Bhopal, Madhya Pradesh
                              Dec 8, 2016
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                              Address: Kutch, Gujarat, 370001

                              Dear sir,
                              i recharge 200 rs. Rechrge not succesfull and payment are not return please take action otherwise i complain
                              Dec 08, 2016
                              Updated by Kaushik Chandiya
                              [protected] this number c'not accept recharge plese refund
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                                S
                                shanmugammanickam
                                Dec 8, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 500094

                                Dear sir/Madam
                                My name is Shanmugam Manickam from Hyderabad.
                                Today around 11.25 AM there was 2 fraudulent transactions made using my SBI credit card [protected] without my knowledge/consent. My mobile number used for ONE TIME PASSWORD is [protected]. I KINDLY REQUEST YOU TO CANCEL/REVERSE THE TRANSACTION AND INTIMATE THE MERCHANT ACCORDINGLY. The corresponding bank approval code used for these transactions as received from bankers are given below and attaching my bank statement supporting my complaint for reference.

                                Your help in this highly appreciated.

                                Transaction name Approval code from Bank Amount in INR
                                Pay TM mobile solutions Noida IN 092145 5000
                                ONE 97 COMMUNICATION LILTED-PNOIDA IN 092597 5000
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                                  A
                                  arun1509
                                  from New Delhi, Delhi
                                  Dec 8, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.paytm.com

                                  I tried to do prepaid mobile recharge of Rs. 199 but the payment deducted from my bank account & recharge not done. After some days I got refund of Rs. 199 in my paytm wallet, but there is an option of return to bank in paytm wallet. I clicked on that option of return to bank & followed further procedure but even after 10 days I didn't get refund of Rs. 199 in my bank account. I followed them several times by mailing & calling them but they didn't picked the call & don't even replied to my mail. Now there is NO record of that transaction shown on paytm. Kindly take suitable action
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                                    vrrana93
                                    from Jaunpur, Uttar Pradesh
                                    Dec 8, 2016
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                                    Address: Bhiwani, Haryana, 127021
                                    Website: paytm.com

                                    Sir, on 29 november i added 10, 000 rupees in my paytm wallet from my bank of patiala account, after that i wanted to return that money to my bank account and i clicked on return to bank, amount deducted from paytm wallet but not deposited inmy bank account, today is 8 december and still amount is not deposited, wallet shows transaction successful.i mailed to paytm care every time they reply with same mail copying and paste saying it normally take 2-3 days .but it has been 9 days.please solve my problem as soon as possible
                                    thanks
                                    my paytm account number- [protected]
                                    paytm cash transaction id-[protected]
                                    bank transaction id- [protected]
                                    may bank of patiala account number- [protected]
                                    IFSC CODE-STBP0000819
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                                      S
                                      Sachin Pednekar
                                      Dec 8, 2016
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                                      Address: 411058
                                      Website: paytm.com

                                      It has been more than 5 days today but still I have not received any acknowledgement from Paytm on my email sent to them at their customer support email address - [protected]@paytm.com
                                      I ordered a pizza online on 3rd December 2016 at 19:15 IST for an amount of Rs 1040/- I selected the option to pay via Paytm on the Domino's website. At that time, the balance in my wallet was not sufficient so the site redirected me to recharge my wallet. I recharged my wallet with an amount of Rs 1040/- (Paytm Cash Txn ID [protected]-12-03 07:13:51 PM and Bank Transaction ID - [protected]).
                                      The same amount of Rs 1040/- was deducted from my paytm wallet under BILLDESK Order #HPT[protected] and Paytm Cash Txn ID [protected]-12-03 07:13:53 PM. However the payment failed at the merchant website (Domino's pizza website). So I had to make another transaction using my Credit card to eventually make the payment (screenshot of the Domino's pizza bill is attached for reference).
                                      However despite sending 2 emails in the last 5 days to [protected]@paytm.com and [protected]@paytm.com they have not even bothered to acknowledge my email.

                                      Please help me on how to pursue this matter. If any bank statement is required I am willing to furnish the same as well. My paytm account # is [protected] and email id is [protected]@gmail.com

                                      Regards
                                      Sachin
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                                        R
                                        razanaveed
                                        from Dhing, Assam
                                        Dec 8, 2016
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                                        Address: 577001
                                        Website: www.paytm.com

                                        Sir
                                        I add money in my paytm account
                                        Data[protected] time 07:53 pm
                                        Order no [protected]
                                        Pay tm mobile solutions txn#[protected]
                                        Bank transtaction pos id [protected]
                                        Amount 1700
                                        My number [protected]
                                        Paytm id [protected]@gmail.com was deleted so request new id [protected]@gmail.com

                                        Ir so i my paytm account did nt credited to me paytm consumer care not response mei need my refund amount of rs.1700
                                        Otherwise consumer court complaints i need call back from your side
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