PayTM Mobile Solutions Complaints & Reviews

1) Paytm Order #[protected] / Wallet Order Id / Transaction ID : #[protected] / Booking ID : CP[protected] / Kahaani 2, Hindi 3rd Dec 10:00 Pm / Seats EXECUTIV - F13 - 17 / Fun Cinema K Star Mall Chembur. amount deducted Rs.1086.19. Time : 12:55 pm.

2) Paytm Order #[protected] / Wallet Order Id / Transaction ID : #[protected] / Booking ID : CP[protected] / Kahaani 2, Hindi 3rd Dec 10:00 Pm / Seats EXECUTIV - F13 - 17 / Fun Cinema K Star Mall Chembur. amount deducted Rs.1086.19. Time : 12:56 pm.

Same seat number same booking ID has deducted double amount.

On november 30 I paid 5000 to a merchant nd also paid 2000 rs through paytm transaction ID [protected] merchant received only 5000 but the next 2000 was also debited from my account... There are no details of this transaction in my passbook.. . Trying to contact paytm even sent many emails but no response yet... Bad experience ever.. Waiting for refund of my money...

Dear sir mera naam Neelam pathak hai.Mera paytm order no.[protected] hai.Sir mujha iphone 6s ke badle micromax ka mobile mila sir maine return request dala kuch din tk process mai dikh rha tha aaj maine dekha return rejected dikh rha hai .Sir maine paytm se kai baar baat krne ki kosis bhi ki pr unka customer service main computerise instructions deta hai koi baat nhi krta. Sir please help me. Thanks Neelam Pathak [protected]

I have recharge 3 times due to operator found and deduct my balance of paytm mistake. So last two transcation refund in my account. Order no [protected], [protected]

Arun

Sir mere number par paytm care ke naam se call aa rhi hai or mere dedit card detail maang rhe hai or mere paytm wallet se fake transaction ho gai hai jo 420₹ ki mujhe [protected] or [protected] number se call kar rhe hai or fake transaction kr mera wallet balance mei se 420 ₹ le liye hai or fake transaction kr du hai transaction id[protected] hai please inke against action le or mere blance refund kraye please mera number hai [protected] or ye fake number aapki website par hai complain number se issue hai or truecaller par bhi paytm show kr rha hai or apne aap ki woh Noida headoffice se bol rha tha or apna naaam abhinav soni btta rha tha

Please refund my payment which is still in pending since last five days evrytime when i m complaning the mail is coming that it will be resolved in 2 working days but this thing is repeating since 5 working days i want it to get resolved today or i will go to consumer form.all the toll free numbers and customer complaints number fake fraud company.

I have order place from 1mg.com and payment from paytm but transaction fail some technical problem but debit my account rs 469 and till date no credit in my account so this regarding i have 2-3 times complain reference id10911597 and 10865900. This regarding some person from ur office call me & they try fraud transition rs 9985 today but unfortunately he fail i have given fraud call no. [protected] and u also check my account. So request please response my debit amount and this case also
My cell no [protected] & [protected].

Reminder - 3

Dear sir

This is the third reminder i am giving to you.

Even after providing all the proof i am not excepting such a kind of reply from you. For the same issue i have lodged the complain 3 times, the previous reference id is[protected] and 10916674

How can you say casually like this that you should have go the refund without checking my passbook.

I am also enclosing the screen shots of my passbook as proof that after taking a ride of rs. 123.57 from uber, not credit is there in my account for 25% cash back.

You can check the passbook your self and be sure before giving any reply.

Please don't delay the issue much more and credit the amount of *rs-31/- (25% of 123.57) in my paytm wallet immediately otherwise the faith of the customer will be lost.

Already 15 days has lost, if you don't credit the amount, i will raise the issue in the consumer forum, face book as well as higher authority of the company.

Please don't harass the old and genuine customer.

With regards

Dear Team,
I would like to inform you that since 28 Nov i have do 2 transaction one of transfer successfully 2nd not transfer due to my daily limit is 5000-/Rs.
After that i click to Return to Bank option but my amount is not transfer in my account since 6 days. many log the call in Paytm and also mail to paytm support/paytm cybercell but waiting for Paytm revert still?

Transaction to Bank Wallet Transaction id-[protected]
Added to Paytm Account Transaction id- [protected]
Paytm Cybercell Ticket id[protected]

Hello,

On 17th November, I was trying to add rs 500 to paytm wallet account so that I could book OLA, but It was not added to wallet but the amount got debited from my account. I received a message saying that amount will be credited to my account within 7 working days but still I am waiting for money to be credited to my account. I tried to contact customer care but I didn't get any satisfied response. Please help me regarding this. Otherwise I will stop using paytm.

I think there is some bug in the app. Since last many transactions I have observed that without being redirected to payment gateway and entering card security code and OTP, transaction status starts showing payment confirmation awaited and after few hours status is updated, to "Payment Failed". Please help in this issue. Mobile App has some issue, please get it rectified.

Order No is [protected]
CC Transaction No [protected]
cheek fast

Dont go for this app. Worst ever seen. After failed transaction money is deducted from your wallet and not being transferred to payee wallet.Customer care is almost non-existant.You cant track status of your complaint. You cant talk with a customer representative.
Looks like a scam.
App is very bad. Your money will get deducted first then you will get confirmation after some time.

App does the transactions on it own and shows failed transaction and removes the original failed transactions.

Looks like a scam.

paytm galti se bhi mat karo.

I made a transaction of Rs 222 on 24th nov 6pm. It was a app issue and it could not be processed. Refund was initiated that day itself and still unprocessed.

I got a reply from Customer care 3 days back saying "Dear Customer

We apologise for any inconvenienc... We have seen an overwhelming surge in usage and queries which has led to this delay.

In case your transaction at Paytm was unsuccessful, you should have got the refund for same. For the successful transactions, you would have already got the benefits.

However, in case your problem is still not solved, please reply to us on this mail and we will ensure that we solve your problem on priority.

Thank you for your continued trust in us."

Added money in wallet deducted from bank not received in paytm wallet
and paytm also showed transaction successful
it is showing refunded to bank but bank has not got the money
it happened on[protected]
since three days i am trying to contact paytm care but they are not responding
i have tried every mode to contact them
last mode is yet to try that is legal fraud notice

Dear Paytm

Day before yesterday i did a TataSky recharge of Rs 940, the transaction has been done on paytm end and amount also has been deducted from Bank but it still showing "PROCESSING", i lodged a complaint yesterday and complain no. is as follows .Yesterday again i did a recharge and yesterday's transaction has been done from paytm end as well as Tata sky end .

I want to cancel my day before yesterday transaction and want my refund .

Order Id: [protected]
Amount : Rs 940
Complain No.(Refrence No.) : 11437164

Please refund my amount as soon as possible .

Thanks & Regards
Somdev Goyal
[protected]

Dear sir/Madam

my name fayaz mene kuch paisa mere friend ko diya. lekin paisa usko transfer nahi hua or mere bank account se bhi money dedct hua hai or baad me mene us money ko bank me refund karne ke koshish ki to refund bhi nahi hua hai. or option me money pending ka option aa raha hai.or mere paytm waaiet me bhi balance 0 bata reha hai. mujhe bank me money transfer karna hai.mujhe pura information mail kariye gmail id fayaz.[protected]@gmail.com plaes my healp. Bank Txn ID:745771
Wallet Txn ID:[protected]

I have recharged mobile vide Order No #[protected] with Rs.56/.As per BSNL tariff while recharging Rs.56 they offer 15% discount and deduct RS.48/ from mobile balance. where as Paytm has deducted Rs.56 instead of Rs.48/ from my balance.pl.see and solved

On Dec 1 2016 at 8:29 pm I have recharged a amount of 60 in my airtel number. The recharge is still processing and the amount has been deducted from my bank account. I want to cancel this recharge but there is no option of cancel order. I have mailed customer care of paytm but didn't get any hopeful reply. My order no. is [protected]. Please refund me the amount and cancel this order as I don't want to do this transaction now. look into this because I am sending mails from last 2 days.

I am chasing you since last 1 week to get my refund back to my paytm wallet, but still not getting same.
Amazed to see how you cheat peoples like this, refund my amount immediatly else i will take legal action against it.

Mandeep Rathee
Mob: [protected]

On Thu, Dec 1, 2016 at 12:36 PM +0530, "Cybercell Paytm" wrote:

Ticket # 11152563 : Fwd: Request of Rs.650.0 from Deepak Soni cancelled
Hi mandeep rathee,

Thank you for writing in to us. Your ticket no is 11152563.

Name : mandeep rathee | Email Id: [protected]@live.com | Date : 1/12/2016 |
This email is a service from Paytm Cybercell.
ref:_00D28dppr._50028XPlaF:ref

The amount of 334.48 * 3 times = 1003.44 debited for the same tickets which were booked thro axis bank debit card (As paytm system showed as error in transaction). I am supposed to get back the amount of 1003.44, but very irresponsible reply from their customer care saying that we have booked the tickets.

What a shame, that a company giving false claims and cheating customers.

I am going to complain to rbi and other government agencies about how paytm is cheating people.

Mahesh raju