Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 615

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priyanka Sawhney
from New Delhi, Delhi
Dec 3, 2016
Report
Copy

Address: New Delhi, Delhi, 110018
Website: [email protected]

Dear sir,
My husband trf me from paytm number ([protected]) to my paytm wallet ([protected]) in 2 transactions 1500 & 1200 = 2700.
I received the message also for the same.
But its not showing anywere in paytm wallet.
Pls help me. As I send mail also.
But your people not read the mail properly abd send me wrong answer.
Pls pls help me
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Khurcd Kankroliya
    Dec 2, 2016
    Report
    Copy

    Address: Sabarkantha, Gujarat, 383315
    Website: www.paytm.com

    Hi my mobile nuber is [protected] regiestered in paytm and my wallet balance is rs.930 its not show that time pleace how to get my balance refund.
    Please contact on:
    Email: khurcd.[protected]@gmail.com
    Mo: [protected]

    THANK YOU
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mitesh Rudani
      from Indore, Madhya Pradesh
      Dec 2, 2016
      Report
      Copy

      Address: Raipur, Chhattisgarh, 492009
      Website: Paytm

      I have to add money to my paytm wallet from debit card but amount deducted from debit card but amount not received my wallet. Dated 1dec 16 time 6.40pm amount 2000/- order number [protected]
      From mobile no. [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aniket Gaurav
        from New Delhi, Delhi
        Dec 2, 2016
        Report
        Copy

        Address: New Delhi, Delhi, 110086
        Website: Www.paytm.com

        I intended to transfer 500 rs in my paytm wallet.However after the transaction there was no change in my paytm balance but the amount was deducted from my bank account. Since then i am expecting to get it refunded but to my surprise there was no action taken regarding this from the company. Even the response to a complaint mail was delayed.please look into this matter as soon as possible.

        Email id -aniket.[protected]@gmail.com
        Linked phone-[protected]
        Order no-[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Challagolla
          from Auroville, Tamil Nadu
          Dec 2, 2016
          Report
          Copy

          Address: West Godavari, Andhra Pradesh, 534002

          Mobile number [protected]
          Traction id [protected]
          Time and date 26 Nov 2016& 11:44am
          Money 💰 5000 is in still pending check the status and return the money plaese though it's very emergency to me a
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sunset
            Dec 2, 2016
            Report
            Copy

            Address: Haridwar, Uttarakhand, 249407

            Transferred to axis bank. Bank tonight I'd [protected] date on 2 December 2016 time 14:34 Amount 2000 thousands And Transferred to Axis bank. Bank ten I'd [protected] Date 2 December 2016 time 14 :33 Amount 4000 thousands I use paytm at this number [protected] I have add money from my axis bank account date on 2 December 2016 and after that I open pass book and press the offsen send to bank than show my balance 4 thousands and 2 thousands and write under of it that return to bank and press at this offsen and have shown in the paas book that go back your money in the Axis bank on 2December 2016Amount 4 thousands and 2 thousands but don't show in the Axis bank account statement now please help me and solutions this problem many many thanks
            Dec 02, 2016
            Updated by Sunset
            Transferred to axis bank. Bank tonight I'd [protected] date on 2 December 2016 time 14:34 Amount 2000 thousands And Transferred to Axis bank. Bank ten I'd [protected] Date 2 December 2016 time 14 :33 Amount 4000 thousands I use paytm at this number [protected] I have add money from my axis bank account date on 2 December 2016 and after that I open pass book and press the offsen send to bank than show my balance 4 thousands and 2 thousands and write under of it that return to bank and press at this offsen and have shown in the paas book that go back your money in the Axis bank on 2December 2016Amount 4 thousands and 2 thousands but don't show in the Axis bank account statement now please help me and solutions this problem many many thanks
            Dec 02, 2016
            Updated by Sunset
            Transferred to axis bank. Bank tonight I'd [protected] date on 2 December 2016 time 14:34 Amount 2000 thousands And Transferred to Axis bank. Bank ten I'd [protected] Date 2 December 2016 time 14 :33 Amount 4000 thousands I use paytm at this number [protected] I have add money from my axis bank account date on 2 December 2016 and after that I open pass book and press the offsen send to bank than show my balance 4 thousands and 2 thousands and write under of it that return to bank and press at this offsen and have shown in the paas book that go back your money in the Axis bank on 2December 2016Amount 4 thousands and 2 thousands but don't show in the Axis bank account statement now please help me and solutions this problem many many thanks
            Dec 02, 2016
            Updated by Sunset
            Transferred to axis bank. Bank tonight I'd [protected] date on 2 December 2016 time 14:34 Amount 2000 thousands And Transferred to Axis bank. Bank ten I'd [protected] Date 2 December 2016 time 14 :33 Amount 4000 thousands I use paytm at this number [protected] I have add money from my axis bank account date on 2 December 2016 and after that I open pass book and press the offsen send to bank than show my balance 4 thousands and 2 thousands and write under of it that return to bank and press at this offsen and have shown in the paas book that go back your money in the Axis bank on 2December 2016Amount 4 thousands and 2 thousands but don't show in the Axis bank account statement now please help me and solutions this problem many many thanks
            Dec 02, 2016
            Updated by Sunset
            Transferred to axis bank. Bank tonight I'd [protected] date on 2 December 2016 time 14:34 Amount 2000 thousands And Transferred to Axis bank. Bank ten I'd [protected] Date 2 December 2016 time 14 :33 Amount 4000 thousands I use paytm at this number [protected] I have add money from my axis bank account date on 2 December 2016 and after that I open pass book and press the offsen send to bank than show my balance 4 thousands and 2 thousands and write under of it that return to bank and press at this offsen and have shown in the paas book that go back your money in the Axis bank on 2December 2016Amount 4 thousands and 2 thousands but don't show in the Axis bank account statement now please help me and solutions this problem many many thanks
            Dec 02, 2016
            Updated by Sunset
            Transferred to axis bank. Bank tonight I'd [protected] date on 2 December 2016 time 14:34 Amount 2000 thousands And Transferred to Axis bank. Bank ten I'd [protected] Date 2 December 2016 time 14 :33 Amount 4000 thousands I use paytm at this number [protected] I have add money from my axis bank account date on 2 December 2016 and after that I open pass book and press the offsen send to bank than show my balance 4 thousands and 2 thousands and write under of it that return to bank and press at this offsen and have shown in the paas book that go back your money in the Axis bank on 2December 2016Amount 4 thousands and 2 thousands but don't show in the Axis bank account statement now please help me and solutions this problem many many thanks
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SonyPV1
              from Bengaluru, Karnataka
              Dec 2, 2016
              Resolved
              Report
              Copy
              Resolved

              Address: 689581

              Hi Team
              Last Week i try to add money in wallet. But transactions was failed 2 times the amount deducted from my bank account.
              Still I didn't get the refund amount. I created around 8 tickets but now one responded my query

              Kindly advice your customer care to respond

              Pls do the needful

              Mob [protected]
              Dec 3, 2016
              Complaint marked as Resolved 
              How come it should be resolved ? Still I didn't any email or phone call Also doesn't credit the amount in my account Pls let me know
              Dec 03, 2016
              Updated by SonyPV1
              Still I didn't get any updates

              Dec 05, 2016
              Updated by SonyPV1
              Any updates regarding this query.

              Kindly do some needful ASAP
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yashank Thaware
                from Chennai, Tamil Nadu
                Dec 2, 2016
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400053
                Website: www.paytm.com

                To the paytm,

                Dear sir/madam,
                It has been almost a month I am using paytm it is a very good app for instant recharge. But there is a issuse with metro payment whenever I put my card no.It shows invalid no. I have tried many times but all time it's showing invalid card no. Atlast I have to use another app(freecharge) and it has done my payment in seconds. So I request you to please solve this issue as soon as possible. Your loyal customer.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  manojkatkoria
                  from Mumbai, Maharashtra
                  Dec 2, 2016
                  Report
                  Copy

                  Address: 400068

                  Sir i have account with pay tim on mobile no. [protected], having balance of Rs. 150/- but your executive came to my office for business and deleted the account and try to remake it many times, in the due course my account is sized, your executive was unable to start, he asked me another no. i gave [protected], he made account but cannot make it, in the mean time he has transfer the amount to other party because he said the balance will go, now my balance is gone, executive is gone, account is gone and i am gone help less to use paytm for my self or my business, now how do i start the account who is gong to help me and how long it will take, its my humble request to you to look in to the matter, he also gave me one sticker for my shop which is lying at my office unused,
                  please advice me and take immediate action for money and for account too, or this will be a fraud case with me, and i need to take immediate action, hope you will do needful, for your reference to talk to me i gave you my mobile no, my email id is [protected]@gmail.com
                  Dec 02, 2016
                  Updated by manojkatkoria
                  i thank you for the paytm online executive to help me open my account, now i can operate the paytm, but now my worry is the executive who has transfer my Rs. 150/-, how do i get it?, paytm executive asked me give the credit card no, which i dont want to give online, in this regard, i can furnish transaction id and no. of the executive. which is [protected], and my transaction id is [protected], please transfer amount to my account
                  thanks
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vivek Mahendran
                    from Bengaluru, Karnataka
                    Dec 2, 2016
                    Report
                    Copy

                    Address: 560100
                    Website: paytm.com

                    My Order No [protected] for Bill payment to airtel postapid number is showing as with status "processign" for more almost 24 hours. Money got deducted from my account, but recharge not done.No customer care number also to check.I have raised 3 requests but till now i didn't got any reply from the [protected]@paytm also. Very very worst response from paytm.
                    Dec 02, 2016
                    Updated by Vivek Mahendran
                    Please resolve this issue at the earliest.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      maddyD
                      from Nagpur, Maharashtra
                      Dec 2, 2016
                      Report
                      Copy

                      Address: Nagpur, Maharashtra, 440013
                      Website: paytm. com

                      Hello, I made a payment of electricity bill of rs 890 through my debit card using paytm app on 19th December 2016 the money is deducted from my bank account, I got the Sims, paytm shows the bill on pending status and then failed... but no money is returned to me or the bill is also not paid... I'm continuously calling paytm care, emailing my problems.. but no reply... it's very dispointed for me as the due date of bill is over bill is not paid and no money refunded to me... pls do needful...

                      I need help...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        chat14121991
                        Dec 2, 2016
                        Report
                        Copy

                        Address: 143001

                        Sir i send money on wrong number and when i ask to cancel my transaction they said ones payment deduct we cant refund it but i cheak on which number i send the payment that number is not valid. if the number is not valid so how can my transaction fullfill i try to contact you again but no any reply i get from your server i want my cash back its my request to you my paytm number is [protected] and on which number i send the amount number is [protected] and my ref id is 10864700 plz help me
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          saty narayan mishra
                          from Jabalpur, Madhya Pradesh
                          Dec 2, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Katni, Madhya Pradesh, 483501

                          Dear sir, I am sumit tanwani my bob account no is [protected] I have added 5000 rs in my paytm account my paytm account no is [protected] this is name of jay asrani I have added 5000 rs but itz not showing my paytm account and my 5000 rs deducted my bob account so I want to refund my money in my account my account no is [protected] name of account holder sumit tanwani ifsc code BARB0KATNIX branch katni bank of baroda kindly refund my money In my account I didnot usess any pay tranction but my amount had deducted when I had gone in opetion return to bank so showing in error I have attacheted error kindly refund my money my contact no is [protected]...
                          Dec 3, 2016
                          Complaint marked as Resolved 
                          plz delete my complaint
                          Dec 03, 2016
                          Updated by saty narayan mishra
                          Dear sir, I am sumit tanwani my bob account I have added 5000 rs in my paytm account my paytm account no is [protected] this is name of jay asrani I have added 5000 rs but itz not showing my paytm account and my 5000 rs deducted my bob account no **22404 so I want to refund my money in my account my account no is branch katni bank of baroda kindly refund my money In my account I didnot usess any pay tranction but my amount had deducted when I had gone in opetion return to bank so showing in error I have attacheted error kindly refund my money my contact no is [protected]... i have complaint first time so some one hacked my pay tm account i had sighnup my paytm account again on this no so i request to u kindly refund my money on my account i had created complaint already so plz return my money ... and some one hacked my account and debited 16000 on 2 dec from my bob account so plz do needfull and call me
                          Mera paytm account mo.[protected] un me se maine date 27/11/2016 Ko 5000rs Ko [protected] pe transfer kiya to vaha pe pending likha huaa bata raha hai to krupya mu je apna belence refund kraye.mera order id no.[protected] hai please manager sab
                          Mera paytm account mo.[protected] un me se maine date 27/11/2016 Ko 5000rs Ko [protected] pe transfer kiya to vaha pe pending likha huaa bata raha hai to krupya mu je apna belence refund kraye.mera order id no.[protected] hai please manager sab
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            therobot.venki
                            Dec 2, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
                            Website: www.paytm.com

                            I have ordered for a pizza for Rs.214 through paytm wallet.My order ID is HPT[protected].The aamount was deducted but the order failed.so i registered a complaint about it in http://www.consumercomplaints.in/ at 1.30P.M today.And now(5.25P.M) I got a call from [protected].A lady spoke to me.she said that she is speaking from paytm and she asked my card details.also she added that i should remove the complaint from forum as soon as my problem gets resolved.so i believed and said my card details.Thank god.OTP saved my money.To my utter shock, A message came to my mobile having OTP code for debiting RS.5000.So i said that lady that am gonna connect to local police station.And she cutted the call.I dont know who called me.I have doubt on PAYTM.com whether they are planning to cheat people..My paytm registered number is [protected].Herewith i attached some images for proof.First one is the proof that paytm deducted money.Second one is the copy of my complaint in http://www.consumercomplaints.in/.And third one is the copy of OTP that i recieved.SO i want this forum to take action against Paytm.com and do need the needful.
                            Dec 7, 2016
                            Complaint marked as Resolved 
                            Amount refunded
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mehul Padia
                              from Mumbai, Maharashtra
                              Dec 2, 2016
                              Report
                              Copy

                              Address: 400097

                              I had received a deal vide order no: # [protected], where there was a scheme that if i pay from my paytm account for more than or equal to 5 taxi trips in a day, i will get a cashback o[censored]pto 100% of the fare amount i have paid from my paytm account.

                              I had traveled on 30th november, 2016 in uber taxi services and had taken 5 different trips and paid for all the trips from my paytm account, but still i have not received any cashback from paytm.

                              Please resolve the matter at the earliest and do the needful.
                              I ordered for pizza through my paytm wallet today.the amount was deducted but order was failed.Order id is HPT[protected].My name is Prasanna.My number is [protected].I need a refund now immedaitely as soon as possible.
                              My below orders are showing pending from long time. Money got deducted from my account, but recharge not done.No customer care number also to check. Order no: Paytm order no:[protected]:10 pm, Nov 25 2016 Recharge of Airtel Karnataka 3g data
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                namangupta
                                from Chandigarh, Chandigarh
                                Dec 2, 2016
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110034
                                Website: paytm.com

                                Dear team,

                                I tried to book ticket through irctc using paytm wallet twice yesterday morning (I. E.01/12/2016) during booking process i made successful payment but irctc didn't book ticket. I have checked and found that amount is deducted twice. Please have raised complaints over paytm app also. Request you to please resolve this issue.

                                Regards
                                Naman gupta
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jitendra_Ahuja
                                  Dec 2, 2016
                                  Report
                                  Copy

                                  Address: 382345
                                  Website: www.paytm.com

                                  I tried to pay the electricity bill using Paytm using my debit card and 1400 rs were debited but Paytm showed an error and bill was not paid. Tx ID[protected]. I complained on Paytm but they are not replying and their customer Care number is also useless no one is picking call there. It has been 3 days but no response from their side. I am really frustrated with this now.

                                  Please get me my money back.

                                  Thanks,
                                  Jitendra Ahuja
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Awadhesh Khanna
                                    from Delhi, Delhi
                                    Dec 2, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 201301
                                    Website: PayTM

                                    Bad paytm service. They cheated on my hardearned money. Booked movie tickets worth rs 732. Got a cashback of rs 200. When i reached tgip mall at big cinemas at showtime then i came to know that the payment was not processed further and no booking id was generated hence the seats were not allotted. I had to buy fresh tickets with my credit card. Straight loss of rs. 532. Later booked a complaint with paytm same day giving them proofs. My complaint reference no. Is #10600333 which is still unresolved. Paytm guys still say that the relevant messages were sent. I did not receive any thing from them on email as well as sms for my show booking. My thumbs down for paytm
                                    Dec 5, 2016
                                    Complaint marked as Resolved 
                                    The complaint was resolved in 3 days after exchange of two more emails.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sahana S Gowda
                                      Dec 2, 2016
                                      Report
                                      Copy

                                      Website: paytm. com

                                      Hi,

                                      I have recharged 225 rupees for my airtel mobile number from paytm, order number is [protected], they are credited my amount from my account but my status still is in process from past 1day. I mailed [protected]@paytm.com also but still I won't get any reply from then. Even we are not able to cancel that order also. Cancel it and refound my money.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        ojj
                                        from Namakkal, Tamil Nadu
                                        Dec 2, 2016
                                        Report
                                        Copy

                                        I have recharged my mobile for Rs. 499 and its been 24 hours that the cash had been deducted from my account and the status still shows PROCESSING. I have chosen paytm for fast processing but it made me loss of time and money. I have sent several requests to cancel my order but no response. As per the feedback received from [protected]@paytm, they says that to cancel the recharge by going to 'Your Orders'. But I couldn't find a cancel option there.

                                        My order no. is [protected].
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit