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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025

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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: New Delhi, Delhi

Website: [email protected]

Maine 30.11.2016 ko paytm se metro card ka 200 rs. Ka card recharge kiya mere paise account mai se 167 cut gaya lekin card recharge nahi hua order fail ho gaya per ye paise mere account mai vapis nahi aaye. Please check & take strong action against it. Paytm no [protected]
Payment of rs. 200 failed! Your order no is [protected]
3:52 pm, nov 30 2016.

Dec 02, 2016

Updated by Arti Keer Maine 30.11.2016 ko paytm se metro card ka 200 Rs. ka card recharge kiya mere paise account mai se 167 cut gaya lekin card recharge nahi hua order fail ho gaya per ye paise mere account mai vapis nahi aaye. Please check & take strong action against it. paytm no [protected]
Payment of Rs. 200 failed !Your Order No is [protected]
3:52 pm, Nov 30 2016.

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Address: 517501

I have transferred money of rs.2000 from my paytm wallet to a bank account using paytm app. The transaction is showing pending status. When will it get transferred to that account. Please process the transaction as it is urgent.
My wallet id is [protected]. I have transferred to another account from my wallet. I have raised ticket also. But i haven't got any mail to my email id regarding the comlaint and ticket. Please resolve the problem and transfer my money

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Paytm

I got fraud two times by paytm, yesterday i added 4000 rs to my paytm wallet
The amount has been deducted from my bank account but i haven't received any balance on my paytm wallet, and the same has been happened with me earlier i also got cheated of 100 rs by paytm.
I have been trying the customer care number since yesterday but there is no option to connect with customer care executive, the call is disconnected by itself, we cannot reach to the customer care executive,
There is no any option in paytm to connect with the customer care executive,
This website is fraud please take immediate action about it

Dec 02, 2016

Updated by mi123 or please provide me a contact number of Paytm Senior Department whom I can connect directly

Dec 03, 2016

Updated by mi123 Sir,
I added 4000₹ to my Paytm wallet day before yesterday, and the balance has been deducted from my bank account but i did not received any money in my Paytm wallet, since that day I m trying your customer care number but I can't reach to the executive to talk with,
Please contact me as soon as possible

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On 1st-Dec-2016 I have added money of 15000 to pay Tm wallet, after that i have selected return to bank option.I got a message like pay Tm has refunded to bank it will get in a 7 working days for any queries contact to your bank.But the bank people are saying we are not responsible for that, i have mailed to pay Tm they are not giving response to mail.There is customer care number to talk with pay Tm people, then what about my money.The transaction details are given below.

Added to pay Tm Account
From: SBI
pay Tm cash Txn ID:[protected]
[protected]/ 03:44 AM

Transferred to Bank
Bank Txn ID:[protected]
pay tm cash Txn ID:[protected]
[protected]/ 03:54 AM

Dec 02, 2016

Updated by vishnu@1993 I have attached transactions id in a photo, please resolve the issue.
otherwise i will take serious action.I will file a case on this issue.

Dec 05, 2016

Updated by vishnu@1993 Hello

Please refund the amount, and reply to mail

Dec 05, 2016

Updated by vishnu@1993 Hello Sir/Madam

This is K.Vishnuvardhan reddy

On 1st-Dec-2016 I have added money of 15000 to pay Tm wallet, after that i have selected return to bank option.I got a message like pay Tm has refunded to bank it will get in a 7 working days for any queries contact to your bank.But the bank people are saying we are not responsible for that, i have mailed to pay Tm they are not giving response to mail.There is customer care number to talk with pay Tm people, then what about my money.The transaction details are given below.other wise i will file case on you.

Added to pay Tm Account
From: SBI
pay Tm cash Txn ID:[protected]
[protected]/ 09:44 AM

Transferred to Bank
Bank Txn ID:[protected]
pay tm cash Txn ID:[protected]
[protected]/ 09:54 AM

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Address: Bangalore, Karnataka, 560097

Website: Paytm.com

I transfered 5000rs to a bank account the status is still showing pending for last 2 days.
I dont know how to get that transfered money back.
I raised many complaints but there is no response from customer care...
Plzz help me
I want the money to be transferred to the account or i want it to be refunded
There is no response from the customer care.
We are absolutely cluelessl wat to do

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

My paytm account is registered under this following no - [protected], and i had added 200 rupees yesterday on my wallet and today when i check my paytm wallet, its showing me zero balance, i also tried to check the passbook for transaction history but its also not showing anything, and its also not showing any transaction history, so how could be my paytm wallet zero balance

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Address: 570011

Please cancel IMMEDIATELY Rs 170 Recharge of mobile number [protected] vide my Order No is [protected] 9:10 pm, Nov 30 2016.
since it is not needed now. pl Return the money to my paytm wallet

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Address: Gorakhpur, Uttar Pradesh, 273004

Website: Paytm.com

Paytm order no.- [protected]
Cc transaction number - [protected]
Amount - 251
Date[protected]:39pm
Recharge in processing. I complaint 4 times but no action taken by paytm
It seems lika fraud service provider. Theyeven not tell how much time taken to resolve
Return my money in my wallet or my bank account
I will never again use paytm, this is my last time

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Website: Paytm

I recharged my Vodafone no. [protected] from Paytm yesterday for 275/- . The amount was deducted from my a/c but recharge is showing is processing status since 24 hrs.
Also I complained abouy it in mail. And even called the helpline no. But no executive attended the line.
I need to cancel the transaction and refund of my deducted balance.

Aditi shrimali

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Address: New Delhi, Delhi, 110076

I tried to purchase using the paytm wallet, when the money got deducted from my bank account but it didnt reflect in my paytm wallet. I have been trying to complain regarding the same but there is no customer care. I have raised so many tickets and even given feeddback but havent gotten any reponse from their end. Its money we are talking about!!! How can a company be so irresponsible by debiting the amount from bank and acting like nothing happened!
Oh and did i mention there is no customer care! Its frustrating the hell out of me that with my money gone, they are not even answering!...
My transaction id-[protected]b4ea82.
Mob-[protected]

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Address: New Delhi, Delhi, 110045

Website: paytm

On 25-11-16 i transisted rs4809 it got deducted from bank but does not show in paytm walllet and after this rs4909 got deducted and then credited in bank this happend 2 times why is this happening and remaining amount shows rs10 but it should be rs 5000 if you need more information please let me know any information regarding transaction details or any

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

I have booked 2 goair flight tickets on 25th nov 2016 and paid via paytm. 1st ticket was booked but for second ticket amount of rs 3566 has been deducted from my account but not reflected anywhere. I mailed them about it. Initially i got response but now they were not even responding. What can i do? Some please help me about that. There contact number not even working. Really felling like cheated here.

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Address: 560005

Website: paytm

I am 76 years old. I used to use uberrides by adding money to their account which was under paytm. A month back i had transferred rs. 5000/- to that account and used to have cashless rides.

But few days back i downloaded the paytm app on my mobile and transferred rs. 100/- to start with to be on safer side. And then in the uber account it started showing only rs. 100/- and not my balance which was more than
Rs.4000/- as on my last ride late last month.

Today just to check, i transferred via paytm app rs. 200/- and in uber app also it is showing the total balance as rs. 300/-.

Where has my big paytm balance of over rs.4000/- disappeared on uber app?

Something not pleasant. Please go through all my transaction via paytm app as well as uber linked paytm app, look into the issue and respond.

Ramesh sampige
Bangalore
Mobile: [protected]
Email: [protected]@gmail.com

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Address: Mandsaur, Madhya Pradesh

Website: [email protected]

First time added my money 500rupies after than showing 500rupies in my wallet, suddenly after than my wallet balance showing -500 rupees .how can do my withdraw money in paytm wallet . please insteadly, pease sir solve my problems. Paytm company doingtrouble me.this companFirst time added my money 500rupies after than showing 500rupies in my wallet, suddenly after than my wallet balance showing -500 rupees .how can do that me .

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Address: Bangalore, Karnataka, 560082

Website: www.paytm.com

I tried to make payment from a third party app called cartisan from ios.
I chose to pay through paytm, transaction failed.

At this point, my credit card was debited. I have checked paytm, no transaction record in paytm passbook.

I was not sure of problem, contacted paytm for help. No response for 2 hrs. I had to make payment, so i did retry after 2 hrs and succeeded with payment.
1st try: 28-nov-2016 7:57 pm (Failed)
2nd try was at: 28-nov-2016 10:22:11 pm (Success)
I see only the 2nd try in paytm, not 1st one. No one is responding from paytm.

Now, i had made payment of 4442.00 inr twice. Paytm team asked for some details on 29th and i had provided them.

They are not getting back with any info from 3 days. Hence, i am trying to raise complaint here.

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Address: Bangalore, Karnataka, 560017

Website: Paytm.com

I tried to purchase using the paytm wallet, when the money got deducted from my bank account but it didnt reflect in my paytm wallet. I have been trying to complain regarding the same but there is no customer care. I have raised so many tickets and even given feeddback but havent gotten any reponse from their end. Its money we are talking about!!! How can a company be so irresponsible by debiting the amount from bank and acting like nothing happened!
Oh and did i mention there is no customer care! Its frustrating the hell out of me that with my money gone, they are not even answering!

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Address: Bhopal, Madhya Pradesh, 462021

Website: www.paytm.com/care

I am pay Videocon d2h id no.98716090 recharge 270 using paytm app and recharge amount debited to my bank account but transaction is failed to paytm
I give my complaint to paytm care my quiery is not solved my amountis not refunded the paytm
I have a prof to submit my complaint to paytm are and they gives me
Paytm t xn #[protected]
Naveen mahor

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Address: Ghaziabad, Uttar Pradesh

I added money in my paytm wallet on 24 november 2016. But after sometime same date on 24th november 2016 money return to bank, but money is not credit in my bank account (Boi duhai ghaziabad) or not return in my paytm wallet but money transferred from my wallet. So i said to you that my money return in my bank account or in my paytm wallet. Please attention on my complaint
Phone no-[protected]
Branch ifsc code-bkid0007201
I

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Dec 01, 2016

Updated by Arpan Kumar Takil Rturn my money in my account

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Address: New Delhi, Delhi, 110062

Website: www.paytm.in

I recharge a videocon d2h recharge last night of ₹700. This recharge always in under process i fill complaint on paytm app there is no response form paytm. Please recharge my d2h as soon as possible my d2h recharge at end of subscription.
I recharge a videocon d2h recharge last night of ₹700. This recharge always in under process i fill complaint on paytm app there is no response form paytm. Please recharge my d2h as soon as possible my d2h recharge at end of subscription.

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Videocon Industries Customer Care

from Mumbai, Maharashtra

Dec 2, 2016

Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dec 3, 2016

Dear Customer,

We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you in better way, please write back us along with the below mentioned details:

· Bank Name
· Date and Time of transaction
· Reference Number/ Transaction ID)”

Warm Regards,
Videocon d2h Team

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Address: 110010

Website: paytm

I have transfered 5000 rupees to my friend wallet on. Amount got deducted but he hasnt recieved any money and when i asked for a refund into my paytm wallet or when i send e mail to paytm care i didnot get any effective response or my money. Really worst service of paytm. My payment is still showimg pending.
I just want my funds back in my paytm wallet.

Order id number [protected]
Date : 27 november 2016
Time: 14:23
Amount: 5000 rs

Regards
Deepak

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