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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 618

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T
Tausif Sama
from Kolkata, West Bengal
Dec 1, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 782001
Website: www.paytm.com

Hello, I ordered a recharge of Rupees 88 for my Aircel number [protected].But, I haven't recieved it, it has been more than 12 hours, I don't find and option to cancel it either, I used two free promos that paytm was providing the promos were redeemed but my recharge was still pending.My order number is [protected].I submitted a ticket it said I can cancel my order after 4hours but still there's no option to cancel.
Dec 1, 2016
Complaint marked as Resolved 
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    Neeraj Vermaj
    from Raebareli, Uttar Pradesh
    Dec 1, 2016
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    Address: New Delhi, Delhi, 110094

    Order No- [protected]
    Order No-[protected]
    Order No-[protected]
    time- 8:25pm
    pls resolved this my problem
    my Contact No is -
    [protected], [protected]
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      D
      Dinesh Dhanwani
      from Ajmer, Rajasthan
      Dec 1, 2016
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      Address: Ajmer, Rajasthan

      Sir i have mailed 3 days before at your mail but u havent got any answer from your side ...my reference ID:10755863. plz solve this as soon as possible..i have transferres the payment of Rs2000 to wrong account number ..plzz reverse the money tp my paytm no.. [protected]
      plzz get back on this as soon as possible...bcz i m facing a big problems due to this you customer care are also not getting back to me if this happend then there is no use of paytm ...if the money is not transferred to my acc then this is worth using
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        L
        Lalit Narula
        from Delhi, Delhi
        Dec 1, 2016
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        Address: Gurgaon, Haryana, 122017
        Website: [email protected]

        Payment of rupees 1992 has been done thrice; one at 21:41 and twice at 21: 46 for the same bill on November 30 of my Airtel broadband number [protected] for the period October 26 to November 25.
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          S
          StarlordAshish
          from Gurgaon, Haryana
          Dec 1, 2016
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          Address: 282007
          Website: paytm.com

          Got a recharge from the Paytm Website
          Did not get the recharge for 10 hours plus the email says

          "However, if you don't wish to wait, you can cancel your order after 4 hours via App/Web, by following these simple Steps: Go to Order history Click on the order click on cancel."

          but there is no cancel option even after 10 hours
          so the emails are misleading and should be done something about
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            M
            Manoj Krishnan 91
            from Salem, Tamil Nadu
            Dec 1, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: paytm.com

            I made a recharge yesterday
            my order no is [protected]
            it is still processing but amount has been deducted from my account
            please do something
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              U
              ujjawalkumar007
              Dec 1, 2016
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              Address: Jehanabad, Bihar, 804422

              Dear sir/madam

              I am writing here to complain about my mother sbi davit card xx...1496 used to pay through paytym (mobile s) account by fraud member and purchased total worth of 85k inr by calling my mother and getting all the detail of davit card. my mother lives in village (makhdumpur, jehanabad bihar india pin -804422) and she does not understand what going on.

              I am attaching detail of transaction for your reference. can you help here to stop these purchased.
              My email id: ujjwal. [protected]@gmail.com
              Phone no. +[protected]
              Mob.: [protected]

              Regards,
              Ujjawal
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                S
                Sudhir Lohani
                from Delhi, Delhi
                Dec 1, 2016
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                Address: Faridabad, Haryana, 121003
                Website: Paytm

                My Name is Suresh Chandra Lohani Residence of Faridabad & my Mobile no. is [protected]. Yesterday I tried to use paytm & hence deposited Rs.1000/- in my Paytm Wallet thru PNB debit card. Amount of Rs.1000/- got debited from my Punjab National Bank account but is not reflecting in my Paytm account. You are thereby requested to pls suggest & sort out the issue as soon as possible.
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                  R
                  Rohit Khanduri
                  from Noida, Uttar Pradesh
                  Dec 1, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
                  Website: www.uppclonline.org

                  My electricity bill for Rs 6170 for UPPCL (Uttar Pradesh Power Corporation Limited) is still processing. I created many tickets /complaints but havent got any response for paytm. I've been trying to contact paytm since the past 8 hours but havent got any response. My order number is [protected]. Please refund the amount as soon as possible. I have used your application for paying a Utility bill and if that payment had failed then it's your responsibility to refund the money.
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                    R
                    Ravish Kamra
                    from Mumbai, Maharashtra
                    Dec 1, 2016
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                    Address: 400706

                    Hi

                    Some fraud just initiated a transaction from my debit card of Rs. 188.07 which I never being the card Holder never did,
                    The message says the following

                    ECOM PUR/PayTM/SBIPG/301116/15:45

                    Pls have my money refunded asap as this kind of fraud is not at all acceptable and some positive step needs to be taken from paytm to stop this kind of fraud activities.
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                      T
                      tanumay lodh
                      Nov 30, 2016
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                      Address: Hooghly, West Bengal, 712203

                      Videocon dth recharge not done today morning but amount of rupees 270 deducted in my account . And its not refunded in my account so I complain here . Because the customer id is wrong, The id is[protected] and the order number is [protected] so pls do something as soon as possible.
                      Dear Customer,

                      Thank you for sharing your details with us. We will have someone contact you as soon as possible.

                      Warm Regards,
                      Videocon d2h Team
                      Dear Customer,

                      We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you in a better way, please write us back along with the correct customer id in which the amount needs to be transferred.

                      Warm Regards,
                      Videocon d2h Team
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                        N
                        Niku123
                        from Jaipur, Rajasthan
                        Nov 30, 2016
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                        Address: Jaipur, Rajasthan, 302017
                        Website: paytm

                        Hello paytm,
                        you guys are dam BS yr u have feeded ivr on your number none of the executive attends the call ivr says just to mail but you dont reply also
                        coming to concern my money has debite on 28th/11/2016 but not credited to my sbi account its still showing pending, if you cant give the support i request please close the compnay.
                        Paytm Cash Txn ID [protected]
                        [protected]:01:47 PM
                        Because you guys are really headache to me please solve this issue
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                          S
                          Snehal_Mohite
                          from Mumbai, Maharashtra
                          Nov 30, 2016
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 411017
                          Website: www.paytm.com

                          I paid postpaid bill of some other number and requested refund through the customer care.The money got refunded to paytm wallet and I clicked on Return to Bank.Got the Message amount has been refunded to bank account but still not reflected in bank account.

                          Paytm for order #[protected]

                          I have raise a ticket but no reply from the customer care

                          How much it will take to reflect it in bank account?
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                            G
                            Gopichand Bapurav Khaladkar
                            from Bengaluru, Karnataka
                            Nov 30, 2016
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                            Address: 411017

                            Balance in my account showing less and I transfer amount to my bank account paytm charge me on transfer.
                            I read in economics Tiems not charges on transfer. I don't understand why paytm charge me. Please give clarification.
                            Paytm contact no not working or not proper communication system.
                            I think it is very good but not in actual.
                            Please provide me solution as early as possible
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                              D
                              drdrdrprashant
                              from Bengaluru, Karnataka
                              Nov 30, 2016
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                              Address: 560016
                              Website: www.paytm.com

                              Hi paid my electricity bill no- [protected]on 16 nov . The money dedicated from my account status was successful. But bill was not cleared. Order no [protected] ...ref no 1768431...raised many tickets .sent mail also .called customer care but only machine answering ...do clear my bill or refund my money
                              Dr Prashant
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                                S
                                sownthara
                                from Coimbatore, Tamil Nadu
                                Nov 30, 2016
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                                Address: Coimbatore, Tamil Nadu, 641038

                                Respected sir

                                My Name is V.Kaliappan, from Coimbatore, TamilNadu, India.
                                there has been ATM PHISHING from my account on 29.11.2016 thru ur Service for the amount of Rs.21000/-

                                pls do the needful to stop the payment.

                                TheTrancation details are below

                                Net Payment, 940827 At PAYTM on 29/11/2016 18:03 Rs.5000/-
                                Net Payment, 601567 At ONE97 Communication LTD on 29/11/2016 18:07 Rs.5000/-
                                Net Payment, 925048 At SBI Buddy_BD on 29/11/2016 18:07 Rs.5000/-
                                Net Payment, 604557 At ONE97 Communication LTD on 29/11/2016 18:13 Rs.5000/-
                                Net Payment, 605917 At ONE97 Communication LTD on 29/11/2016 18:15 Rs.1000/-

                                Account Details

                                V.Kaliappan
                                Acc No. 011300xxxxx5945
                                Corporation Bank
                                Coimbatore, saibaba colony Branch
                                Contact number : [protected]

                                Pls do the need ful

                                --
                                Regards
                                Kaliappan V
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                                  N
                                  Narasimhulu.L
                                  from Bengaluru, Karnataka
                                  Nov 30, 2016
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                                  Address: 560100
                                  Website: paytm.com

                                  On 26th Nov 2016, I Ordered food in KFC and payed through my PAYTM wallet and transaction is showing success in Paytm.
                                  But when i call to KFC, they said that they didn't receive the money, my order was not processed.

                                  But money is deducted from my wallet.
                                  I raised complaint in Paytm on 26th Nov.
                                  Almost 6 days over, but I didn't get any response from Paytm.
                                  I remind twice, but no use.
                                  When i called to customer case number[protected], auto speech will come to raise complaint in Paytm website.

                                  Customer service is very bad. No response for complaint.
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                                    S
                                    sssshivesh
                                    from Delhi, Delhi
                                    Nov 30, 2016
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                                    Address: New Delhi, Delhi, 110092
                                    Website: Paytm.com

                                    Hello Dear,

                                    I have sent 7000 in my paytm wallet before 4 days, but till now i didn't received try to slolve my problem asap.

                                    Paytm contact [protected]
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                                      Pritha Chakrabarti
                                      from Delhi, Delhi
                                      Nov 30, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: paytm mobile app

                                      You suck big time! you and your bloody pm sucking the lifeblood of common people. I was forced to download your bloody app and recharge in order to pay my utility bills in the beginning of the month due to the cash crunch. First I signed in with my FB account. I recharged with Rs 500. The transaction went through and they showed me ac/ bal Rs 500. I was exploring the app and saw the online merchandize below. When I clicked on one of them, the app aske dme to log in again. I tried to log in with my FB account but it said that it is sending OTP to some weird phone number which is no way connected to my FB account. So I was forced to create an account by entering my mobile number. I was asked if I want to merge my account I said yes. That's it, then I see my Rs 500 has vanished. You better return my money right away or I am not going to leave you. You bloody blood sucker criminals. Also I tried calling your customer care, which by the way is not even toll free and wasted some 10 rs phone balance
                                      even then could not find an option to talk to customer care executive
                                      is this how you run a business?
                                      I have recharge on [protected] of 60 Rs through debit card but this payment is not done and money debited from bank account also recharge is not done 57Rs not credited on bank account (3rs from wallet +57rs from debit card=60rs)
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                                        G
                                        Gautam.Ahuja94
                                        Nov 30, 2016
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560059
                                        Website: Paytm.com

                                        Hi
                                        I am Gautam . my contact Number is [protected] Was doing Transaction of 5000 money debited from paytm wallet status showing pending Either give my money back in paytm wallet or transact it to the bank account please solve this issue as early as possible

                                        Thank You

                                        Gautam Ahuja
                                        Nov 30, 2016
                                        Complaint marked as Resolved 
                                        neither paytm problem is solved so how it is resolved please check it
                                        Dec 01, 2016
                                        Updated by Gautam.Ahuja94
                                        they are constantly giving fake call dear customer don't use this side paytm dosent give call to any of his customer
                                        Paytm transaction pending of transfering money from walet to bank of amount 5000. wallet id [protected]. Please help me out. Its emergency.
                                        On 28/11/2016.. i have a send to money from my friend account to my account but money is received my account.. amount is successful in detected to my friend account. Amount is not there in my bank account.. please help me.

                                        Regards..
                                        THEERTHA KUMAR
                                        [protected]
                                        Send money to paytm wallet the transaction was failed money was deducted to paytm wallet money not received

                                        Order numbee : [protected]

                                        Please reply and contact me
                                        Order no.-[protected]
                                        No money wallet added
                                        Transaction is fail
                                        But Bank account money cut
                                        Please rufent to bank account
                                        Transaction no complaint
                                        My paytm account is blocked .
                                        phone no. [protected], [protected]

                                        paytm id =[protected]

                                        mail id .prabhat.[protected]@gmail.com
                                        jp.[protected]@gmail.com
                                        I signed up with Paytm a couple of months ago. After the demonetisation want to use the account but unable to open the same. I tried thru the customer care interactive phone call. It first unblocked and then blocked. Since their are no customer care executives, I'm stuck. Pls. need an immediate redress all.
                                        Rupees 3000 transferred to wrong bank account number. Please hold the transaction.
                                        Sri Balaji veg kabab biryani corner to transfer fraud Kiya he ishne order sopping ki link se mere order see R.p.2199 rupees ka fraud Kiya he
                                        Raja Chaudhry's reply, Nov 23, 2019
                                        Rakesh Kumar ahirwar Mera name he mere paytm see 2199 rupees Jo order ka ka tha name se shi Balaji veg kabab biryani corner near fraud Kiya he
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