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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 617

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N
naveen mahor
from Gwalior, Madhya Pradesh
Dec 1, 2016
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Address: Bhopal, Madhya Pradesh, 462021
Website: www.paytm.com/care

I am pay Videocon d2h id no.98716090 recharge 270 using paytm app and recharge amount debited to my bank account but transaction is failed to paytm
I give my complaint to paytm care my quiery is not solved my amountis not refunded the paytm
I have a prof to submit my complaint to paytm are and they gives me
Paytm t xn #[protected]
Naveen mahor
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    A
    Arpan Kumar Takil
    Dec 1, 2016
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    Address: Ghaziabad, Uttar Pradesh

    I added money in my paytm wallet on 24 november 2016. But after sometime same date on 24th november 2016 money return to bank, but money is not credit in my bank account (Boi duhai ghaziabad) or not return in my paytm wallet but money transferred from my wallet. So i said to you that my money return in my bank account or in my paytm wallet. Please attention on my complaint
    Phone no-[protected]
    Branch ifsc code-bkid0007201
    I
    Dec 01, 2016
    Updated by Arpan Kumar Takil     Rturn my money in my account
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      J
      jkjaikumar
      Dec 1, 2016
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      Address: New Delhi, Delhi, 110062
      Website: www.paytm.in

      I recharge a videocon d2h recharge last night of ₹700. This recharge always in under process i fill complaint on paytm app there is no response form paytm. Please recharge my d2h as soon as possible my d2h recharge at end of subscription.
      I recharge a videocon d2h recharge last night of ₹700. This recharge always in under process i fill complaint on paytm app there is no response form paytm. Please recharge my d2h as soon as possible my d2h recharge at end of subscription.
      View replies
      Dear Customer,

      Thank you for sharing your details with us. We will have someone contact you as soon as possible.

      Warm Regards,
      Videocon d2h Team
      Reply
      Dear Customer,

      We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you in better way, please write back us along with the below mentioned details:

      · Bank Name
      · Date and Time of transaction
      · Reference Number/ Transaction ID)”

      Warm Regards,
      Videocon d2h Team
      Reply
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        D
        Deepak jobs
        Dec 1, 2016
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        Address: 110010
        Website: paytm

        I have transfered 5000 rupees to my friend wallet on. Amount got deducted but he hasnt recieved any money and when i asked for a refund into my paytm wallet or when i send e mail to paytm care i didnot get any effective response or my money. Really worst service of paytm. My payment is still showimg pending.
        I just want my funds back in my paytm wallet.

        Order id number [protected]
        Date : 27 november 2016
        Time: 14:23
        Amount: 5000 rs

        Regards
        Deepak
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          Y
          yuvraj.rajput
          Dec 1, 2016
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          Address: Gurgaon, Haryana, 403712
          Website: www.paytm.in

          I did a recharge with paytm. They debited the amount from the card but recharge was not done. Order no is [protected]. I m tired calling the customer care. They is no option or any executive to answer my queries. Highly disappointing. I tried calling and cancelling my order but it didn't happen. It is not about just rs.100. What if my amount would have been more than 500 or 1000 or this would have happened with a poor man.
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            M
            Mohammed Masi
            Dec 1, 2016
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            Address: 560008
            Website: [email protected]

            Amount is not received, its showing pending status wallet order id#[protected] i have already sent details through paytm but i'd isn't get any response so please get my money back
            View replies
            I have booked an order that no was- [protected] .According to my order I should got Lumia 950 xl flip cover, screen guard & an OTG Cable. But on receiving of delivery pack, there was found that OTG Cable missed. Please check and take necessary action for satisfy us.
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              T
              tcm1988
              from Mumbai, Maharashtra
              Dec 1, 2016
              Resolved
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              Resolved

              Address: 380051
              Website: paytm.com

              Hello,

              I did mobile recharge yesterday at 11 PM from PayTm App.

              My order id is: [protected]

              I have also attached the screenshot. Their system itself is showing processing since yesterday and yet the customer care emailed me this:

              "Greetings from Paytm!

              Thank you for contacting us and apologize for the inconvenience caused.

              We have checked our internal system and found that your recharge is now reflecting as Successful.

              For any further assistance, kindly get in touch with us and we will be glad to assist you.

              We assure you, the best of our service.

              Regards,

              Paytm Care Team"

              I am trying to call their IVR system but they do not have any customer care behind IVR. They just ask to email from the site. If I email from the site this customer guy tells me that it has been recharged.

              This wants to do fraud and take away my money. Request to take action immediately please.
              Dec 2, 2016
              Complaint marked as Resolved 
              They have fixed the issue. Thank you.
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                S
                sharmakoushlendra
                from Mumbai, Maharashtra
                Dec 1, 2016
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                Address: 452001
                Website: www.paytm.com

                I am facing issue with paytm wallet service when i am refunded my paytm wallet account money on my bank account after 4 ays this process amount not recived in my bank account after this issue i am raised ticket on paytm contact us panel but i have not recived any call back aur complaint solution. Due to this issue i am contacting paytm cutomer cares all toll free no from my registers mobile but 1 of no is only provide ivr information there are no any option to talk customer care executive. Another to nos not contactable. There are no any responsible persons i paytm this is only app bases mail basis aur wesite basis company. Any not a relable company for our paymemts.
                Kosuhlendra sharma
                [protected]
                View replies
                I recharged on my mobile at around today 9:59am hrs. I got a SMS from paytm that rechargefailed and same time I got a SMS from bank that debited 91 rupees for that recharge so still I don't get refund that my debited amount to my account than what can I do please help me.
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                  R
                  Radhika Dhanuka
                  from Kolkata, West Bengal
                  Dec 1, 2016
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                  Address: Kolkata, West Bengal, 711204

                  Dear sir,

                  During the payment of my cesc electricity bill through paytm under order no. [protected] on 28.11.2016 for rs.760, my transaction was failed but the amount of rs. 665/- has been deducted by my bank and the balance rs.95/- from my paytm balance.

                  Please note that the payment is not received by cesc till now and transaction status is showing 'failed' in my order list.

                  Kindly help me in this matter as soon as possible.
                  View replies
                  I have Done recharge for Airtell 120 rs Mobile Number [protected] I got error but I loss money in my Account .
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                    S
                    Shiva Joshi Ji
                    from Jaipur, Rajasthan
                    Dec 1, 2016
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                    Address: New Delhi, Delhi, 11

                    I made return transfer of 5000/- rupees from my account to beneficiary account my account has been deducted but beneficiary account has not been credited order number lodge a complaint number but there is no response
                    Kindly deposit the money in my bank account or transfer it to beneficiary account
                    I am at a loss of 5000/- rupees
                    There is no way to contact customer service
                    Please help... My paytm wallet no 98719198
                    View replies
                    Muje paytm wallet. Se bank me money transfer Krni hai.

                    Matlab. Paytm wallet to bank transfer

                    Paytm wallet se bank me money transfer krne pr kitne percent % kate jate hai ???

                    My contact plzz.
                    No. [protected]

                    From - Jignesh kapadiya
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                      M
                      mittal r patel
                      from Dhamtari, Chhattisgarh
                      Dec 1, 2016
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                      Address: 380054
                      Website: [email protected]

                      Dear Sir,
                      We want to inform you that on[protected], we had paid Rs 825 to torrent power through. Bank of Baroda A/c no. [protected]. But transaction was failed but above amount is debited in our above account but no credit bank.
                      Bank Detail
                      Customer ID[protected]
                      Branch Name THALTEJ, AHMEDABAD
                      Transaction Date 28/10/16
                      Amount Rs 825

                      Your thankfully
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                        N
                        Naveen Kharbanda
                        from Delhi, Delhi
                        Dec 1, 2016
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                        Address: New Delhi, Delhi, 110022
                        Website: [email protected]

                        Respectively
                        I was sent 1000rs of amount in paytm to ICICI bank 24/11/16 around 3:00 pm but not receive of any amount in my paytm or bank account so tell me & conform me...
                        Regards
                        Naveen kharbanda
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                          R
                          redhot22
                          from Salem, Tamil Nadu
                          Dec 1, 2016
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                          Address: 122016
                          Website: MyAmcat

                          I have made payment for amcat exam through paytm using iob net banking but I did not get any confirmation message from your side below I am attached the copy of my transaction for your reference. I am expecting your favourable response as soon as possible. Without your help I can't move to next level.
                          Mail id: [protected]@gmail.com
                          Mobile:[protected]
                          Dec 01, 2016
                          Updated by redhot22                           Sorry actual mobile number is[protected]
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                            P
                            Pramathesh Majumder
                            from Bengaluru, Karnataka
                            Dec 1, 2016
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                            Address: Bangalore, Karnataka, 560029
                            Website: Paytm

                            Yesterday i recharged rs 110/- to my mobile at 8.55 pm through paytm. The amount got deducted from my bank account by still it is showing processing. I contacted paytm care, raised many tickets, mailed to paytm care but no one is bothering. I am really loosing hope on paytm now. I tried many times to contact them but no one is responding. They deducted amount but not processing the recharge. I really dont understand what is happening. Didnt expected this from paytm. It is really frustrating. Kindly look into this matter.
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                              N
                              niraj thakare
                              from Mumbai, Maharashtra
                              Dec 1, 2016
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                              Address: Thane, Maharashtra, 400601
                              Website: www.paytm.com

                              Please find below details had done the transaction of 1490 for MSEDCL amount get deducted from account but transaction was not recived on MSEDCL gatway.

                              Kindly refund the same.
                              Please call Niraj // [protected]
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                                A
                                anandmalhotra
                                from Chennai, Tamil Nadu
                                Dec 1, 2016
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                                Address: Ghaziabad, Uttar Pradesh, 201010
                                Website: Paytm

                                Dear Team.
                                yesterdy evening i am doing two pyament but till the time payment not done kindly reoslve, ysterday is my last date,
                                if paymnet not done on timely then who is pay the late payment fees???

                                Call me on urgently
                                anand malhotra
                                [protected]
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                                  A
                                  anshusingla
                                  from Amritsar, Punjab
                                  Dec 1, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 136118
                                  Website: PAYTM.COM

                                  I send 4500rs from [protected] to [protected]...7 days has past still in pending...Customer care r not replying ...
                                  Paytm cash txn id [protected]...I want my refund back of money oteherwise ... I am going to lodge fir against you all... You r cheating cutomers...Doing frauds...They said your money get back in 48 hours...But 7days has past ...No money recieved
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                                    S
                                    Sai Kiran11
                                    from Hyderabad, Telangana
                                    Dec 1, 2016
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                                    Address: Adilabad, Andhra Pradesh, 504208

                                    I have added Rs.5000 from bank account (No: [protected]) to my wallet (Ph: [protected]) and requested refund that amount to same bank account. I have received an SMS confirming refund but money is not received into account.
                                    And also there is a suggestion of an anonymous bank account (shown in picture below).Please solve my problem
                                    Paytm Cash Txn ID [protected]
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                                      M
                                      murmuchris
                                      from Burla, Odisha
                                      Dec 1, 2016
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                                      Address: Godda, Jharkhand, 814133
                                      Website: paytm

                                      I made transfer of 5000/- rupees from my account to beneficiary account my account has been deducted but beneficiary account has not been credited order number [protected] I lodge a complaint number [protected] but there is no response
                                      Kindly deposit the money in my bank account or transfer it to beneficiary account
                                      I am at a loss of 5000/- rupees
                                      There is no way to contact customer service
                                      Please help
                                      Dec 01, 2016
                                      Updated by murmuchris                                       I transferred money from my account to beneficiary account paytm gave me order number [protected] money has been deducted from my account but it was not deposited in the beneficiary account I lodge a complaint number [protected] but no action was taken
                                      Kindly deposit money in my bank account or transfer it to the beneficiary account
                                      I am in 5000/- rupees loss please help
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                                        C
                                        Chereddy Teja Reddy
                                        from Hyderabad, Telangana
                                        Dec 1, 2016
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                                        Address: 516162
                                        Website: Paytm.com

                                        30/11/2016 I do two recharges in my paytm wallet deducted 306rs and second recharge 306rs . but not Recived the recharge . 20hrs complite but not received. I am Email the problem paytm care but he not respond.[protected]
                                        Number is paytm care Num but not working . Paytm shows 24/7 Help
                                        Is not correct.
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