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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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D
Deepak jobs
Dec 1, 2016
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Address: 110010
Website: paytm

I have transfered 5000 rupees to my friend wallet on. Amount got deducted but he hasnt recieved any money and when i asked for a refund into my paytm wallet or when i send e mail to paytm care i didnot get any effective response or my money. Really worst service of paytm. My payment is still showimg pending.
I just want my funds back in my paytm wallet.

Order id number [protected]
Date : 27 november 2016
Time: 14:23
Amount: 5000 rs

Regards
Deepak
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    Y
    yuvraj.rajput
    Dec 1, 2016
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    Address: Gurgaon, Haryana, 403712
    Website: www.paytm.in

    I did a recharge with paytm. They debited the amount from the card but recharge was not done. Order no is [protected]. I m tired calling the customer care. They is no option or any executive to answer my queries. Highly disappointing. I tried calling and cancelling my order but it didn't happen. It is not about just rs.100. What if my amount would have been more than 500 or 1000 or this would have happened with a poor man.
    +1 photos
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      M
      Mohammed Masi
      Dec 1, 2016
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      Address: 560008
      Website: [email protected]

      Amount is not received, its showing pending status wallet order id#[protected] i have already sent details through paytm but i'd isn't get any response so please get my money back
      +1 photos
      I have booked an order that no was- [protected] .According to my order I should got Lumia 950 xl flip cover, screen guard & an OTG Cable. But on receiving of delivery pack, there was found that OTG Cable missed. Please check and take necessary action for satisfy us.

      Amount is not added in wallet showing pending - Comment #2608468 - Image #0
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        T
        tcm1988
        from Mumbai, Maharashtra
        Dec 1, 2016
        Resolved
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        Resolved

        Address: 380051
        Website: paytm.com

        Hello,

        I did mobile recharge yesterday at 11 PM from PayTm App.

        My order id is: [protected]

        I have also attached the screenshot. Their system itself is showing processing since yesterday and yet the customer care emailed me this:

        "Greetings from Paytm!

        Thank you for contacting us and apologize for the inconvenience caused.

        We have checked our internal system and found that your recharge is now reflecting as Successful.

        For any further assistance, kindly get in touch with us and we will be glad to assist you.

        We assure you, the best of our service.

        Regards,

        Paytm Care Team"

        I am trying to call their IVR system but they do not have any customer care behind IVR. They just ask to email from the site. If I email from the site this customer guy tells me that it has been recharged.

        This wants to do fraud and take away my money. Request to take action immediately please.
        +1 photos
        Dec 2, 2016
        Complaint marked as Resolved 
        They have fixed the issue. Thank you.
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          S
          sharmakoushlendra
          from Mumbai, Maharashtra
          Dec 1, 2016
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          Address: 452001
          Website: www.paytm.com

          I am facing issue with paytm wallet service when i am refunded my paytm wallet account money on my bank account after 4 ays this process amount not recived in my bank account after this issue i am raised ticket on paytm contact us panel but i have not recived any call back aur complaint solution. Due to this issue i am contacting paytm cutomer cares all toll free no from my registers mobile but 1 of no is only provide ivr information there are no any option to talk customer care executive. Another to nos not contactable. There are no any responsible persons i paytm this is only app bases mail basis aur wesite basis company. Any not a relable company for our paymemts.
          Kosuhlendra sharma
          [protected]
          I recharged on my mobile at around today 9:59am hrs. I got a SMS from paytm that rechargefailed and same time I got a SMS from bank that debited 91 rupees for that recharge so still I don't get refund that my debited amount to my account than what can I do please help me.

          Mobile wallet service - Comment #2608480 - Image #0
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            R
            Radhika Dhanuka
            from Kolkata, West Bengal
            Dec 1, 2016
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            Address: Kolkata, West Bengal, 711204

            Dear sir,

            During the payment of my cesc electricity bill through paytm under order no. [protected] on 28.11.2016 for rs.760, my transaction was failed but the amount of rs. 665/- has been deducted by my bank and the balance rs.95/- from my paytm balance.

            Please note that the payment is not received by cesc till now and transaction status is showing 'failed' in my order list.

            Kindly help me in this matter as soon as possible.
            I have Done recharge for Airtell 120 rs Mobile Number [protected] I got error but I loss money in my Account .

            Amount deducted by bank but transaction failed - Comment #2608485 - Image #0
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              S
              Shiva Joshi Ji
              from Jaipur, Rajasthan
              Dec 1, 2016
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              Address: New Delhi, Delhi, 11

              I made return transfer of 5000/- rupees from my account to beneficiary account my account has been deducted but beneficiary account has not been credited order number lodge a complaint number but there is no response
              Kindly deposit the money in my bank account or transfer it to beneficiary account
              I am at a loss of 5000/- rupees
              There is no way to contact customer service
              Please help... My paytm wallet no 98719198
              Muje paytm wallet. Se bank me money transfer Krni hai.

              Matlab. Paytm wallet to bank transfer

              Paytm wallet se bank me money transfer krne pr kitne percent % kate jate hai ???

              My contact plzz.
              No. [protected]

              From - Jignesh kapadiya
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                M
                mittal r patel
                from Dhamtari, Chhattisgarh
                Dec 1, 2016
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                Address: 380054
                Website: [email protected]

                Dear Sir,
                We want to inform you that on[protected], we had paid Rs 825 to torrent power through. Bank of Baroda A/c no. [protected]. But transaction was failed but above amount is debited in our above account but no credit bank.
                Bank Detail
                Customer ID[protected]
                Branch Name THALTEJ, AHMEDABAD
                Transaction Date 28/10/16
                Amount Rs 825

                Your thankfully
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                  N
                  Naveen Kharbanda
                  from Delhi, Delhi
                  Dec 1, 2016
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                  Address: New Delhi, Delhi, 110022
                  Website: [email protected]

                  Respectively
                  I was sent 1000rs of amount in paytm to ICICI bank 24/11/16 around 3:00 pm but not receive of any amount in my paytm or bank account so tell me & conform me...
                  Regards
                  Naveen kharbanda
                  +1 photos
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                    R
                    redhot22
                    from Salem, Tamil Nadu
                    Dec 1, 2016
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                    Address: 122016
                    Website: MyAmcat

                    I have made payment for amcat exam through paytm using iob net banking but I did not get any confirmation message from your side below I am attached the copy of my transaction for your reference. I am expecting your favourable response as soon as possible. Without your help I can't move to next level.
                    Mail id: [protected]@gmail.com
                    Mobile:[protected]
                    +4 photos
                    Dec 01, 2016
                    Updated by redhot22
                    Sorry actual mobile number is[protected]
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                      Pramathesh Majumder
                      from Bengaluru, Karnataka
                      Dec 1, 2016
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                      Address: Bangalore, Karnataka, 560029
                      Website: Paytm

                      Yesterday i recharged rs 110/- to my mobile at 8.55 pm through paytm. The amount got deducted from my bank account by still it is showing processing. I contacted paytm care, raised many tickets, mailed to paytm care but no one is bothering. I am really loosing hope on paytm now. I tried many times to contact them but no one is responding. They deducted amount but not processing the recharge. I really dont understand what is happening. Didnt expected this from paytm. It is really frustrating. Kindly look into this matter.
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                        N
                        niraj thakare
                        from Mumbai, Maharashtra
                        Dec 1, 2016
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                        Address: Thane, Maharashtra, 400601
                        Website: www.paytm.com

                        Please find below details had done the transaction of 1490 for MSEDCL amount get deducted from account but transaction was not recived on MSEDCL gatway.

                        Kindly refund the same.
                        Please call Niraj // [protected]
                        +1 photos
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                          A
                          anandmalhotra
                          from Chennai, Tamil Nadu
                          Dec 1, 2016
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                          Address: Ghaziabad, Uttar Pradesh, 201010
                          Website: Paytm

                          Dear Team.
                          yesterdy evening i am doing two pyament but till the time payment not done kindly reoslve, ysterday is my last date,
                          if paymnet not done on timely then who is pay the late payment fees???

                          Call me on urgently
                          anand malhotra
                          [protected]
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                            A
                            anshusingla
                            from Amritsar, Punjab
                            Dec 1, 2016
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 136118
                            Website: PAYTM.COM

                            I send 4500rs from [protected] to [protected]...7 days has past still in pending...Customer care r not replying ...
                            Paytm cash txn id [protected]...I want my refund back of money oteherwise ... I am going to lodge fir against you all... You r cheating cutomers...Doing frauds...They said your money get back in 48 hours...But 7days has past ...No money recieved
                            +1 photos
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                              S
                              Sai Kiran11
                              from Hyderabad, Telangana
                              Dec 1, 2016
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                              Address: Adilabad, Andhra Pradesh, 504208

                              I have added Rs.5000 from bank account (No: [protected]) to my wallet (Ph: [protected]) and requested refund that amount to same bank account. I have received an SMS confirming refund but money is not received into account.
                              And also there is a suggestion of an anonymous bank account (shown in picture below).Please solve my problem
                              Paytm Cash Txn ID [protected]
                              +2 photos
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                                M
                                murmuchris
                                from Burla, Odisha
                                Dec 1, 2016
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                                Address: Godda, Jharkhand, 814133
                                Website: paytm

                                I made transfer of 5000/- rupees from my account to beneficiary account my account has been deducted but beneficiary account has not been credited order number [protected] I lodge a complaint number [protected] but there is no response
                                Kindly deposit the money in my bank account or transfer it to beneficiary account
                                I am at a loss of 5000/- rupees
                                There is no way to contact customer service
                                Please help
                                Dec 01, 2016
                                Updated by murmuchris
                                I transferred money from my account to beneficiary account paytm gave me order number [protected] money has been deducted from my account but it was not deposited in the beneficiary account I lodge a complaint number [protected] but no action was taken
                                Kindly deposit money in my bank account or transfer it to the beneficiary account
                                I am in 5000/- rupees loss please help
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                                  Chereddy Teja Reddy
                                  from Hyderabad, Telangana
                                  Dec 1, 2016
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                                  Address: 516162
                                  Website: Paytm.com

                                  30/11/2016 I do two recharges in my paytm wallet deducted 306rs and second recharge 306rs . but not Recived the recharge . 20hrs complite but not received. I am Email the problem paytm care but he not respond.[protected]
                                  Number is paytm care Num but not working . Paytm shows 24/7 Help
                                  Is not correct.
                                  +1 photos
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                                    T
                                    Tausif Sama
                                    from Kolkata, West Bengal
                                    Dec 1, 2016
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 782001
                                    Website: www.paytm.com

                                    Hello, I ordered a recharge of Rupees 88 for my Aircel number [protected].But, I haven't recieved it, it has been more than 12 hours, I don't find and option to cancel it either, I used two free promos that paytm was providing the promos were redeemed but my recharge was still pending.My order number is [protected].I submitted a ticket it said I can cancel my order after 4hours but still there's no option to cancel.
                                    Dec 1, 2016
                                    Complaint marked as Resolved 
                                    Kk
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                                      N
                                      Neeraj Vermaj
                                      from Raebareli, Uttar Pradesh
                                      Dec 1, 2016
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                                      Address: New Delhi, Delhi, 110094

                                      Order No- [protected]
                                      Order No-[protected]
                                      Order No-[protected]
                                      time- 8:25pm
                                      pls resolved this my problem
                                      my Contact No is -
                                      [protected], [protected]
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                                        Dinesh Dhanwani
                                        from Ajmer, Rajasthan
                                        Dec 1, 2016
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                                        Address: Ajmer, Rajasthan

                                        Sir i have mailed 3 days before at your mail but u havent got any answer from your side ...my reference ID:10755863. plz solve this as soon as possible..i have transferres the payment of Rs2000 to wrong account number ..plzz reverse the money tp my paytm no.. [protected]
                                        plzz get back on this as soon as possible...bcz i m facing a big problems due to this you customer care are also not getting back to me if this happend then there is no use of paytm ...if the money is not transferred to my acc then this is worth using
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