PayTM Mobile Solutions Complaints & Reviews

I ordered one on (optimum nutrition) 100% whey protein 5lbs strawberry flavoured on 16th november through paytm app ordered number:- [protected] @ rs 7399. they had given me time of delivery in b/w period 21 nov-24th november. but one day late finally i received our ordered on 25 nov 16 with packing when i opened that package i surprised to see that the whey protein is come without seal pack inside and outside and it was already open by someone else. i ordered strawberry flavored but they sent to me a chocolate flavored with lass quantity. i tried to contact him telephonically @ customer care no [protected]. and sent many time email to them but didn't get any reply so finally i write to you. i want my cash back and return that product. please help me

I give you all the details for my product as following as under:-
Optimum nutrition gold standard 100%whey protein 5lb delicious strawberry
Ordered date :- 16 november 2016
Ordered number:- [protected]
Resisters phn number on paytm :- [protected]
Email id [protected]@gmail.com
Price :-7399

Dear Sir/ Mam,

I placed an order of Washing machine which is on discounted price offered by Paytm on 28th November 2016 and paytm accepted my order on website itself after making online payment paytm website showed a message that your transaction is successful and estimated delivery time taken by paytm shall be 5 to 7 days. But on the subsequent day i received a message from paytm that your order has been cancelled due to non availability of product.
My concern in this regard is that we place an order after investing a lot of time on website to search those products which are on heavy discount so that we could get a better deal. and if product was not available at paytm then it should show as a OUT OF STOCK Item.

Please help me to get my product as soon as possible and if the price of such product was due to mistake in their information system then this is not my mistake so why they cancel my order & why should i suffer.

My Order No( Alloted by Paytm ).- [protected]

Hi this is srikanth I have order Home smart car vacuum cleaner once after delivery boy left from my place I have opened the box I found it is broken. I have tried to cal to customer care but un able to reach them.

the following are the details
Invoice No 287395/2016-17/165
Paytm order ID [protected]
Date:[protected]

Shipped from
Spice Tele services
345, dj complex, door no 21, second floor, 7th street, ganthipuram, coimbatore

Kindly replace the item ASAP

Srikanth
[protected]

Paytm gave me an offer in which i have to send 1000inr to paytm and you will give me 1500 in my paytm wallet. So i sent 1000inr to paytm but paytm did not give me any single penny!!!
Why paytm cheat people this much, I always face inconvenience becoz of paytm, I lost my so much money in paytm, Kindly help me to get my 1000inr back!!!
Transection id-[protected]
Order no-[protected]
Date-16/11/2016
Time-05:10 PM
I attached the screenshot of offer

On 26th nov 2016 my friend has send rs 3900 to my mobile no. [protected] for purchasing a shoe i got the message in my mobile but till today the amount is not reflecting in my paytm wallet, i have send mail to pay tm and no response from their side, no way of talking to customer care, please help,
transaction id. [protected]. I have a reference no query. #10666597.

PayTM Mobile Solutions — Payment not received tata power electric bill using paytm and my atm card.

I got a failure (not sucessful) message.
The amount of rs 708 has been deducted from my bank account.

Date of transaction : 18 nov 2016
ref : paytm [protected]
debit card used - kotak bank

as the transaction has failed and money is deducted from my bank account, kindly arrange to refund my money of rs 708 into my paytm account.

Rgds
Rajeshree
[protected]...

I have sent Rs1000 money from Paytm account to my bank account on 23st november, 2016 but still today the amount not received in bank account, and i have raised 20 tickets from 23nd novermber, but nobody responding my tickets.

Order Id: [protected]| Message: Money not received in my bank account

Transition failed while adding money to my paytm wallet. It happened twice.
Money deducted from my account. I've lost Rs.10, 000/-

my andhra bank account :
paytm order No: [protected](first time)
paytm order No: [protected](second time)
Status: Payment Failed
Date: 25 Nov, 2016 12.30PM and 12.28PM
Phone: [protected]
email: [protected]@gmail.com

Please do the needful.

I have sent money from Paytm account to my bank account on 21st november, 2016 but still today the amount not received in bank account, and i have raised 10 tickets from 22nd novermber, but nobody responding my tickets.

Order Id: [protected] | Message: Money not received in my bank account. | Issue Type: Send/Transfer money issue | Time: 24/11/2016 |

I paid my tata power electric bill using paytm and my kotak bank debit card.

I got a failure (Not sucessful) message.
The amount of rs 3097 has been deducted from my bank account.

Date of transaction : 29 nov 2016
Ref : paytm97998
Debit card used - kotak bank

As the transaction has failed and money is deducted from my bank account, kindly arrange to refund my money of rs 3097 into my paytm account.

Rgds
Manuel
[protected]

Paytm order id.[protected], ordered fancy step 3 in travel kit, qty 2nos, billed and payed for 2 qty. But delivered single qty. Here attaching photos of delivered items

Dear Sir,
I want to refund Rs. 4319 from my patm wallet to my SBI account which was I added to paytm from same SBI account and my Order ID is [protected]. But you send me an email saying that SBI just gave you a reference number 75425316333400357000115 and paytm successfully refunded to account. But the fact is still I don't get the refund. Please look into this matter we trust on your service butin the return you are giving such a ridiculous headaches to your customers and such things are not showing your professional attitude.

Mene paytm account [protected] se panjab National bank me transfer money abi tak bank account me save nhi hui 25nov.2016 ko
Thank you

Placed order # [protected] on 13 Oct
Cancelled it got money in wallet - Paytm Cash Txn ID [protected] - 13 Oct
created a request to refund money to credit card

Contacted on 23 Oct asking for refund - you asked 48-72 hours to resolve
Contacted on 1st Nov - No Reply
Contacted on 4th Nov - they told by 5 we will resolve

on 8th money refunded to credit card- Paytm Cash Txn ID [protected]

this whole process took 26 days

during 26 days credit card has charged financial charges of 1045.50 + 161.06 + 5.74

This was a fault of paytm or technical problem of paytm.com

I have contacted the credit card people as well, they have told we got the refund late so we have imposed the charges

why i should i bare this charges ?,

21 november 2016 make two payments but still now i didnt get any cash back

Your order no is[protected]
3:12 pm, nov 21 2016
Bill payment for bescom account/ consumer id [protected]bill payment for bescom account/ consumer id [protected]
Sold by: bangalore electricity supply company limited (Bescom)
Promo code: billpay
Applied
Thank you for participating in "billpay" contest. You will get 100% paytm wallet loyalty cashback within 24 hrs if you are lucky one.

Order no is[protected]
3:08 pm, nov 21 2016
Recharge of airtel digital tv dth [protected]recharge of airtel digital tv dth [protected]
Sold by: airteltv
Promo code: lucky7
Applied
Thank you for participating in "lucky7" contest. You will get 100% paytm wallet loyalty cashback within 24 hrs if you are lucky one

I added money in my Paytm wallet in order to send somebody.but It was not send. Then I choose the option of refund to bank.after that within 3 day I received a message from Paytm that my money is refunded but when I check my bank account I was shocked. I haven't receive my cash back in my bank account.Paytm said that they have refunded money.but its not true.I sent mails to Paytm many times but there is no response.please refund my money..
Even in the message there was also a reference no. About which Paytm said that in any query contact with you bank with this no. But when I contacted with my bank.they said its not our problem, go and contact with Paytm, if the refunded then you will get you money back.

Dear sir
on november 25 i have transferred rs 2240 from my wallet into my bank account.but till today i have not recieved my money in my account.i have sent them many emails but i only got one email in which they said that pnb has given them a refrence number indicating that the transaction is successfull.they also told me to visit my bank .i went to bank and told them about the issue but bank employees said that there is nothing like refrence no and asked me to again contact paytm and they said that the problem is from paytm side.but paytm is not helping me they also dont have customre care number.plz help me i want my rs 2240 back.
i am attaching some screenshots below

A date[protected] time 1:39 pm i have transfer 14, 900 rs wallet to my account. but wallet is debit my amount and creditable amount is not receive my account. order id [protected].

Pls creditable amount transfer my bank account.

Sir 28/11/2016 yani kal mene debit card se add money 5000 rup ki uske bad mene use bank me transfer karna chaha lekin paytm wallet se vo pese kat gaye or order pending bata raha hai mera pending no [protected] hai.sir please help me.paytm wallet me bank se money aa gai uske bad jese hi bank me tranfer hetu pay batan dabaya money kat gai ho bank pending order aa raha .please help me sir.sir yadi apko meter samaj me na aaye to order no se chek kar sakte ho ya mere no par content karna sir [protected]

I tried sending 1850/- rupees from my wallet to another paytm account through its phone number. The amount was deducted from my paytm account but has been showing pending status for more than 72 hrs.

Transaction Time: 26 november 2016, 8:10PM
Wallet Order ID: [protected]

Request you to kindly cancel this transaction asap.

No response from your email id for sending complains. Why the hell such a reputed company dont have a customer care helpline to talk to a live person instead of bots?
A very frustrating experience with paytm!!!