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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 620

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H
Hepsiba Ch
from Vijayawada, Andhra Pradesh
Nov 29, 2016
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Address: Guntur, Andhra Pradesh, 522002
Website: paytm.com

Sir, today at 12.36am i recharged 250/- for airtel prepaid mobile. then that time my paytm wallet maintains 10/- only. so, bank deducted 240/- only. bank account that time not deducted my balance.so, i recharged with paytm wallet balance 10/-. then after at 5.57am bank account deducted recharge bal 240/-. but my mobile not recharged with 240. in my wallet 240/- was not there. please check it sir. my recharge order number is [protected] 29 Nov'16.
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    G
    gaurav.aajtak
    from Gurgaon, Haryana
    Nov 29, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 250004
    Website: [email protected]

    Hi,
    I had paid our electricity bill (UPPCL) of Rs. 855/- thru my paytm wallet on 15-Nov-16 but still outstanding is showing on UPPCL site even i did not received any confirmation massage yet and amount has been deducted from my paytm wallet also.
    You are requested to have a look on this as i have already registered my complaint on customer care ( #[protected] on 22-Nov-16 but there is no response from their side also.

    Transaction details are mentioned below:

    *Uttar Pradesh Power Corporation Ltd.*
    Account Id: [protected]
    Name: Om Prakash Gupta
    Amt.: 855

    - *Paytm Order #[protected]*
    - *Paytm Cash Txn ID# [protected]*
    My Paytm Registered Mob. No.: [protected]

    So,

    You are requested try to solve this issue on asap.

    Regards,

    Gaurav
    [protected]
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      K
      kumarsunilsangwan
      from New Delhi, Delhi
      Nov 29, 2016
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      Address: New Delhi, Delhi, 110043

      As everyone know due to money problem now a days everyone is looking for alternative for payment options, on 24 Nov i wanted to buy double bed and I went to shop and ask him to take payment using paytm, he accepted and I paid him 8500/-(5000+3500) in two transactions, but he didnt received the amount not till today even after 6 days. The transaction shows status in PENDING mode and its not even came to my account back or not in second person account, I paid cash next day because of the Paytm's rubbish, I created more then 10 tickets for my problem not got response for single one except default auto IVR response.
      My Paytm Account: [protected]
      +1 photos
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        N
        Navdeep phogat
        from Delhi, Delhi
        Nov 29, 2016
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        Address: Bhiwani, Haryana, 127022
        Website: Musafir.com

        Sir mane musafir mobile aap se flight book kiya tha lekin naam ki galti ki wajah se mujhe wo flight cancell karwani padi
        Indigo airline ne payment refund kar diya but mai use receve nhi kar paya
        Maine payment paytm se kiya tha
        Plz help me
        Dear Mr singh -Your IndiGo PNR CCFLGD is cancelled. Use our app- http://mobile.goindigo.in to book next time.
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          S
          Sandip Madeshiya Kandu
          from Pune, Maharashtra
          Nov 29, 2016
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          Address: 401209

          My ordar nambar [protected] no pay bill
          Nov 29, 2016
          Updated by Sandip Madeshiya Kandu
          Mera bill abhi tak mahavatan me pahocha nahi hai plz aap use apne yaha se send kare
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            D
            dipakghag
            Nov 28, 2016
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            Resolved

            Address: 410205

            I am making bill payment on paytm on 27th Nov 2016.
            Paytm shows recharge failed but money is deducted from my account.
            there is no any proper contact number. so i do write mail to paytm but till now no reply from them.
            i do 730 Rs recharge for electricity bill payment.
            here i attached photo of my transaction to paytm
            +1 photos
            Nov 12, 2018
            Complaint marked as Resolved 
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              A
              Agnit Chatterjee
              Nov 28, 2016
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              Address: Pune, Maharashtra
              Website: paytm.com

              I sent 370 via paytm wallet on my mobile. Both accounts of the transaction showing pending still. I even raise a complaint but no reply yet.
              Paytm do not have any customer care to be truthful and they do not reply to mails. I want my money to be refunded.
              They say that if the transaction is in pending state for more than 2 hrs then we can get the transaction cancelled and have the money back in our wallet but there is no such provision.

              Order Id: [protected]
              Ticket # 10657483
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                T
                THEERTHA KUMAR BV
                from Bengaluru, Karnataka
                Nov 28, 2016
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                Address: 560083
                Website: [email protected]

                I have transferred money from my friend bank account to my bank account, ihave received successful message but amount has not credited to my account yet kindly resolve or provide details regarding this issue. Kindly transfer the money to my account hoping for immediate response from paytm team. The transaction date is[protected]

                With regards,
                THEERTHA KUMAR,
                [protected]
                +1 photos
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                  L
                  Lichi Sri
                  from Surat, Gujarat
                  Nov 28, 2016
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                  Address: 500015
                  Website: Paytm

                  Sir i was purched a tab droidsurfe with keyboard order id no [protected] amount of rs 4, 699/- on 13 nov 16 by paytm with online payment. The package recd by me on 18 nov 16, after opening the package, it contains waste books found inside. There is no tab inside the package. On that time i raised the complaint to paytm support along with complaint form and supporting photos of package. Somany times i logged the complaint but paytm told. Ur problem was resolved. I can't understand why this type of cheating being done. Pl resolve my problem. Refund my total amount.
                  +6 photos
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                    S
                    swastik2712
                    from Jalandhar, Punjab
                    Nov 30, 2016
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                    Address: Ludhiana, Punjab, 141001

                    For the past one month, despite of various request n calls no action has been taken .kindly do the needful as early as possibe on URGENT BASIS. I am user of above said Paytm no. After getting enrolled to vip customer by submitting KYC to the representative I called upon to Paytm customer care number so many time but no one pickup the phone nor any one replied to my mail. I need QR code to display on my shop. And want to know how authenticated us Paytm back line as no one is bothered to pick the phone to revived the mail by email on any other source

                    My paytm no.[protected]
                    Mr. Rajesh
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                      Y
                      yasmin malek
                      Nov 28, 2016
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                      Address: Ahmedabad, Gujarat, 382449
                      Website: www.paytm.com

                      Yesterday i paid my torrent elicticity bill... 800rs but 1600rs is debited wtf.. And till the time i haven't get my 800rs back.. So kindly check it and refund it.
                      +1 photos
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                        A
                        Akshaj Gupta
                        from Rawatbhata, Rajasthan
                        Nov 28, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Paytm

                        Yesterday around 8:45 pm, I tried to add 500 rupees in my paytm wallet from my bank account .After some time i got a message from the bank saying that transaction has been completed and 500 rupees has been deducted from your account but it is showing 0 in my wallet and bank says that transaction has been done and reduced my bank balance by 500 rupees.
                        +1 photos
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                          A
                          ajayaroragurgaon
                          from Agra, Uttar Pradesh
                          Nov 28, 2016
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                          Dear Sir

                          I had done a transaction of transferring Rs 1000 from my payTM Wallet to HDFC Bank Account No. [protected] on 25/11/16 at around 12:30pm.

                          I have still not recieved the money in my bank account and the App shows the transfer to be As Success.

                          Details of Transaction:
                          Bank Txn ID:[protected]
                          Pay TM Cash Txn ID: [protected]

                          Please refund my amount as soon as possible.

                          Regards,
                          Ajay Arora
                          Mob:[protected]
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                            V
                            vijay_vyas
                            from Mumbai, Maharashtra
                            Nov 28, 2016
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                            Address: Ahmedabad, Gujarat, 380058

                            Dear all
                            i am requesting you not to buy product from paytm as it is a fake website and they are making fool to customer. as i had purchased 3 product from paytm and return back all there as it is a fake product and not original. and they had given me money of only 2 product.I had given complaint many times also i had phone conversation but there is no satisfied reply so i am requesting you not to take product from paytm.
                            if my issue is not solved then i am going to mail to consumer court if anybody want to join me then plese let me know
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                              K
                              kanahaiya jha
                              from Vasai-Virar, Maharashtra
                              Nov 28, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: Www.Paytm.com

                              I transferred rs 5000 from my paytm wallet to my bank account on 25 november 2016. With wallet order id : [protected]
                              The amount of 5050 has been deducted from my wallet and yet not transferred to my bank account even after 3 days.
                              Paytm wallet showing pending status since then..
                              Kindly resolve my issue fast.
                              Ticket #10758714
                              Kanahaiya jha
                              [protected]
                              +1 photos
                              Nov 29, 2016
                              Complaint marked as Resolved 
                              I woke up today and found my money back in paytm wallet.
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                                S
                                sid4293
                                Nov 28, 2016
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                                Address: Ghaziabad, Uttar Pradesh, 201012

                                On 25th november, i have had to pay an amount of rs.650 to dominos via paytm. But the payment was failed and the money also got deducted from my bank account.
                                There was no transaction history present on paytm passbook. Moreover, i again did the payment and it got failed as well but this time the transaction history was present still the payment was not completed. Now, i am in a loss of rs.1300 for which i have no idea what do. Paytm is also not replying to my complaint.
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                                  S
                                  Suresh Sen
                                  Nov 28, 2016
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                                  Address: Betul, Madhya Pradesh, 460440

                                  Money deduct to my acount but not recieve
                                  Order no. - [protected]
                                  +1 photos
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                                    V
                                    Vinay Chy
                                    from Bettiah, Bihar
                                    Nov 28, 2016
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                                    Address: 847201

                                    Help me quick please Hi i sent some money in my bank thru paytm date 26 november 9.31 pm night .i need quick assist.in paytm it shows sucsessfull but not shown in my bank . bank says we not recived anything thru paytm . so plese reply me as soon as possible my number registerd on paytm [protected] . any more email me [protected]@gmail.com need quick assistance. vinay kumar
                                    My refunde not recved
                                    Mohd Mansoor Mansoor's reply, Nov 29, 2016
                                    My refund is not credit my bank account
                                    Please sir my wallet money mot rechaged, please solve my problm or contact me my mother tongue telugu longuage customer care service plz urgent
                                    I recharge my delhi metro card And cut my balance in my account and the transection is showing successful but my card is not recharge. many Time I want to talk custumar care but not posibale. My metro card no.is 76750366. and order Id is. [protected]
                                    Thanks
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                                      M
                                      Mocky
                                      from Gurgaon, Haryana
                                      Nov 28, 2016
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                                      Address: 144001

                                      Dear team,

                                      My friend harwinder singh transfer money to his cousin 5000 on friday 25/11/17 &
                                      Transfer money was successful & money also deduct from the bank but his cousin didn't get money. Kindly sort out the problem. I also send you slip snapshot check attached also. I have submitted the complaint also paytm care but they are not replying.

                                      Regds
                                      Puneet
                                      [protected]
                                      +1 photos
                                      I have paid mobile postpaid bill on 25 Nov, time 12.40 am. Order no [protected] bt by mistake I entered the wrong last digit of mobile no, now I want to refund my amount to paytm account, bt the customer care executive said that once the amount transfer is successfully initiated from our end, regretfully we are enable to roll back the amount..

                                      Transaction issue - Comment #2606101 - Image #0
                                      Dear Paytm,

                                      My mobile post paid bill transaction declined and amount not refund to my account till date,

                                      Pls find the refund transaction details
                                      253 rupees as on 24/10/2016 and 460 rupees as on 22/11/2016

                                      Pls refund my amount and confirm.
                                      I don't have loyalty on your Paytm app, why delayed in refund which caused to more inconvenience
                                      I was submitting the bill of BSES Yamuna Power Grid, CA No.[protected] did not get submitted but amount get deducted from my account.
                                      MY recharge is unsuccessful but my saving bank account money is debit so plz plz plz help me my mobile is [protected] and transaction number[protected]
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                                        R
                                        Rashmi2016
                                        from Jamshedpur, Jharkhand
                                        Nov 28, 2016
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                                        Address: Banda, Uttar Pradesh, 210205
                                        Website: paytm.com

                                        My purchase order [protected] dt 22/10/2016. Item not delivered but paytm update it as a diliverd.
                                        I am purchase two saree one is delivered and one is still pending during telephonic conversion my father told one saree was dilevered and pay tm team update the both was delivered.
                                        India post (Ex[protected]in) also shows this was not delivered. Complain also lock to india post via complain no. [protected].
                                        After my repetitive followup paytm was not refund my money or not send my product. I am also ask for dilevery receipt that they was unable to produce.
                                        Complain locked with paytm via ref no. 09218430
                                        Request you to help me for getting my money back.
                                        Sir I transfer rs 5000 a wrong mobile number, I call to the person but he refused refund my money, can u help me ?

                                        Transfer id [protected]

                                        User-
                                        Abdul Karim [protected]

                                        Ref no. 09218430 (product not delivered) - Comment #2606077 - Image #0
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