PayTM Mobile Solutions Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.paytm.com

I tried sending 1850/- rupees from my wallet to another paytm account through its phone number. The amount was deducted from my paytm account but has been showing pending status for more than 72 hrs.

Transaction Time: 26 november 2016, 8:10PM
Wallet Order ID: [protected]

Request you to kindly cancel this transaction asap.

No response from your email id for sending complains. Why the hell such a reputed company dont have a customer care helpline to talk to a live person instead of bots?
A very frustrating experience with paytm!!!

Dec 6, 2016

Complaint marked as Resolved

raised a ticket with the paytm customer care email id.

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Address: Guntur, Andhra Pradesh, 522002

Website: paytm.com

Sir, today at 12.36am i recharged 250/- for airtel prepaid mobile. then that time my paytm wallet maintains 10/- only. so, bank deducted 240/- only. bank account that time not deducted my balance.so, i recharged with paytm wallet balance 10/-. then after at 5.57am bank account deducted recharge bal 240/-. but my mobile not recharged with 240. in my wallet 240/- was not there. please check it sir. my recharge order number is [protected] 29 Nov'16.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 250004

Website: [email protected]

Hi,
I had paid our electricity bill (UPPCL) of Rs. 855/- thru my paytm wallet on 15-Nov-16 but still outstanding is showing on UPPCL site even i did not received any confirmation massage yet and amount has been deducted from my paytm wallet also.
You are requested to have a look on this as i have already registered my complaint on customer care ( #[protected] on 22-Nov-16 but there is no response from their side also.

Transaction details are mentioned below:

*Uttar Pradesh Power Corporation Ltd.*
Account Id: [protected]
Name: Om Prakash Gupta
Amt.: 855

- *Paytm Order #[protected]*
- *Paytm Cash Txn ID# [protected]*
My Paytm Registered Mob. No.: [protected]

So,

You are requested try to solve this issue on asap.

Regards,

Gaurav
[protected]

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Address: New Delhi, Delhi, 110043

As everyone know due to money problem now a days everyone is looking for alternative for payment options, on 24 Nov i wanted to buy double bed and I went to shop and ask him to take payment using paytm, he accepted and I paid him 8500/-(5000+3500) in two transactions, but he didnt received the amount not till today even after 6 days. The transaction shows status in PENDING mode and its not even came to my account back or not in second person account, I paid cash next day because of the Paytm's rubbish, I created more then 10 tickets for my problem not got response for single one except default auto IVR response.
My Paytm Account: [protected]

+1 photos

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Address: Bhiwani, Haryana, 127022

Website: Musafir.com

Sir mane musafir mobile aap se flight book kiya tha lekin naam ki galti ki wajah se mujhe wo flight cancell karwani padi
Indigo airline ne payment refund kar diya but mai use receve nhi kar paya
Maine payment paytm se kiya tha
Plz help me
Dear Mr singh -Your IndiGo PNR CCFLGD is cancelled. Use our app- http://mobile.goindigo.in to book next time.

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Address: 401209

My ordar nambar [protected] no pay bill

Nov 29, 2016

Updated by Sandip Madeshiya Kandu Mera bill abhi tak mahavatan me pahocha nahi hai plz aap use apne yaha se send kare

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Address: 410205

I am making bill payment on paytm on 27th Nov 2016.
Paytm shows recharge failed but money is deducted from my account.
there is no any proper contact number. so i do write mail to paytm but till now no reply from them.
i do 730 Rs recharge for electricity bill payment.
here i attached photo of my transaction to paytm

+1 photos

Nov 12, 2018

Complaint marked as Resolved

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Address: Pune, Maharashtra

Website: paytm.com

I sent 370 via paytm wallet on my mobile. Both accounts of the transaction showing pending still. I even raise a complaint but no reply yet.
Paytm do not have any customer care to be truthful and they do not reply to mails. I want my money to be refunded.
They say that if the transaction is in pending state for more than 2 hrs then we can get the transaction cancelled and have the money back in our wallet but there is no such provision.

Order Id: [protected]
Ticket # 10657483

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Address: 560083

Website: [email protected]

I have transferred money from my friend bank account to my bank account, ihave received successful message but amount has not credited to my account yet kindly resolve or provide details regarding this issue. Kindly transfer the money to my account hoping for immediate response from paytm team. The transaction date is[protected]

With regards,
THEERTHA KUMAR,
[protected]

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Address: 500015

Website: Paytm

Sir i was purched a tab droidsurfe with keyboard order id no [protected] amount of rs 4, 699/- on 13 nov 16 by paytm with online payment. The package recd by me on 18 nov 16, after opening the package, it contains waste books found inside. There is no tab inside the package. On that time i raised the complaint to paytm support along with complaint form and supporting photos of package. Somany times i logged the complaint but paytm told. Ur problem was resolved. I can't understand why this type of cheating being done. Pl resolve my problem. Refund my total amount.

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Address: Ludhiana, Punjab, 141001

For the past one month, despite of various request n calls no action has been taken .kindly do the needful as early as possibe on URGENT BASIS. I am user of above said Paytm no. After getting enrolled to vip customer by submitting KYC to the representative I called upon to Paytm customer care number so many time but no one pickup the phone nor any one replied to my mail. I need QR code to display on my shop. And want to know how authenticated us Paytm back line as no one is bothered to pick the phone to revived the mail by email on any other source

My paytm no.[protected]
Mr. Rajesh

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Address: Ahmedabad, Gujarat, 382449

Website: www.paytm.com

Yesterday i paid my torrent elicticity bill... 800rs but 1600rs is debited wtf.. And till the time i haven't get my 800rs back.. So kindly check it and refund it.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Paytm

Yesterday around 8:45 pm, I tried to add 500 rupees in my paytm wallet from my bank account .After some time i got a message from the bank saying that transaction has been completed and 500 rupees has been deducted from your account but it is showing 0 in my wallet and bank says that transaction has been done and reduced my bank balance by 500 rupees.

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Dear Sir

I had done a transaction of transferring Rs 1000 from my payTM Wallet to HDFC Bank Account No. [protected] on 25/11/16 at around 12:30pm.

I have still not recieved the money in my bank account and the App shows the transfer to be As Success.

Details of Transaction:
Bank Txn ID:[protected]
Pay TM Cash Txn ID: [protected]

Please refund my amount as soon as possible.

Regards,
Ajay Arora
Mob:[protected]

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Address: Ahmedabad, Gujarat, 380058

Dear all
i am requesting you not to buy product from paytm as it is a fake website and they are making fool to customer. as i had purchased 3 product from paytm and return back all there as it is a fake product and not original. and they had given me money of only 2 product.I had given complaint many times also i had phone conversation but there is no satisfied reply so i am requesting you not to take product from paytm.
if my issue is not solved then i am going to mail to consumer court if anybody want to join me then plese let me know

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Www.Paytm.com

I transferred rs 5000 from my paytm wallet to my bank account on 25 november 2016. With wallet order id : [protected]
The amount of 5050 has been deducted from my wallet and yet not transferred to my bank account even after 3 days.
Paytm wallet showing pending status since then..
Kindly resolve my issue fast.
Ticket #10758714
Kanahaiya jha
[protected]

+1 photos

Nov 29, 2016

Complaint marked as Resolved

I woke up today and found my money back in paytm wallet.

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Address: Ghaziabad, Uttar Pradesh, 201012

On 25th november, i have had to pay an amount of rs.650 to dominos via paytm. But the payment was failed and the money also got deducted from my bank account.
There was no transaction history present on paytm passbook. Moreover, i again did the payment and it got failed as well but this time the transaction history was present still the payment was not completed. Now, i am in a loss of rs.1300 for which i have no idea what do. Paytm is also not replying to my complaint.

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Address: Betul, Madhya Pradesh, 460440

Money deduct to my acount but not recieve
Order no. - [protected]

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Address: 847201

Help me quick please Hi i sent some money in my bank thru paytm date 26 november 9.31 pm night .i need quick assist.in paytm it shows sucsessfull but not shown in my bank . bank says we not recived anything thru paytm . so plese reply me as soon as possible my number registerd on paytm [protected] . any more email me [protected]@gmail.com need quick assistance. vinay kumar

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S

s. purohit

Nov 28, 2016

My refunde not recved

Reply

Mohd Mansoor Mansoor's reply, Nov 29, 2016

My refund is not credit my bank account

M

mastan panuganti

from Hyderabad, Telangana

Nov 28, 2016

Please sir my wallet money mot rechaged, please solve my problm or contact me my mother tongue telugu longuage customer care service plz urgent

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S

suresh kumar1674

from Delhi, Delhi

Nov 28, 2016

I recharge my delhi metro card And cut my balance in my account and the transection is showing successful but my card is not recharge. many Time I want to talk custumar care but not posibale. My metro card no.is 76750366. and order Id is. [protected]
Thanks

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Address: 144001

Dear team,

My friend harwinder singh transfer money to his cousin 5000 on friday 25/11/17 &
Transfer money was successful & money also deduct from the bank but his cousin didn't get money. Kindly sort out the problem. I also send you slip snapshot check attached also. I have submitted the complaint also paytm care but they are not replying.

Regds
Puneet
[protected]

+1 photos

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T

Tarunshine

from Faridkot, Punjab

Nov 28, 2016

I have paid mobile postpaid bill on 25 Nov, time 12.40 am. Order no [protected] bt by mistake I entered the wrong last digit of mobile no, now I want to refund my amount to paytm account, bt the customer care executive said that once the amount transfer is successfully initiated from our end, regretfully we are enable to roll back the amount..

Transaction issue - Comment #2606101 - Image #0

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J

j Murthy

Nov 28, 2016

Dear Paytm,

My mobile post paid bill transaction declined and amount not refund to my account till date,

Pls find the refund transaction details
253 rupees as on 24/10/2016 and 460 rupees as on 22/11/2016

Pls refund my amount and confirm.
I don't have loyalty on your Paytm app, why delayed in refund which caused to more inconvenience

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T

tasumanoj

from Noida, Uttar Pradesh

Nov 28, 2016

I was submitting the bill of BSES Yamuna Power Grid, CA No.[protected] did not get submitted but amount get deducted from my account.

Reply

J

jay619

from Asansol, West Bengal

Nov 28, 2016

MY recharge is unsuccessful but my saving bank account money is debit so plz plz plz help me my mobile is [protected] and transaction number[protected]

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