PayTM Mobile Solutions Complaints & Reviews

Money deduct to my acount but not recieve
Order no. - [protected]

Help me quick please Hi i sent some money in my bank thru paytm date 26 november 9.31 pm night .i need quick assist.in paytm it shows sucsessfull but not shown in my bank . bank says we not recived anything thru paytm . so plese reply me as soon as possible my number registerd on paytm [protected] . any more email me [protected]@gmail.com need quick assistance. vinay kumar

Dear team,

My friend harwinder singh transfer money to his cousin 5000 on friday 25/11/17 &
Transfer money was successful & money also deduct from the bank but his cousin didn't get money. Kindly sort out the problem. I also send you slip snapshot check attached also. I have submitted the complaint also paytm care but they are not replying.

Regds
Puneet
[protected]

My purchase order [protected] dt 22/10/2016. Item not delivered but paytm update it as a diliverd.
I am purchase two saree one is delivered and one is still pending during telephonic conversion my father told one saree was dilevered and pay tm team update the both was delivered.
India post (Ex[protected]in) also shows this was not delivered. Complain also lock to india post via complain no. [protected].
After my repetitive followup paytm was not refund my money or not send my product. I am also ask for dilevery receipt that they was unable to produce.
Complain locked with paytm via ref no. 09218430
Request you to help me for getting my money back.

Hi paytm transaction failed for movie tickets so booked again so two times 500 has been debited from account it means 1000 has debited from my account still failed transaction amount was not credited to my account... Please find the attached screenshots for reference, please solve the issue as soon as possible, it has been already 3 days since transaction done..

I have merged my two seperated paytm account into one. Account is merged but money is not merged. On the urgent basis, i logged request. Its been 1 week and no body is responding on this. This is very frustating.

After merging the account is disabled and money is lost. I need to return an item also which is not possible now.

My ticked number is ticket # 10381468.

My Mobile no. is [protected]. I have completed my KYC at your Parle Mumbai office on 21/11/2016. But still I cannot complete my transaction paytm to my bank. please help me . i had done on same day only one time

I have recharged my delhi metro card no. 76534345 on 28.11.2016 for rs. 100/- through pay tm, and contacted the nearest metro station at uttam nagar east, but they refused to recharge my card for rs. 100/- and asked me to claim refund from pay tm. You are accordingly requested to refund the amount of rs. 100/- for credit back to my icici debit card against your order no. [protected] under intimation to me urgently.

Thanks.
Rupal sharma

I have made payment of rs.4000 on 14th november 2016 by my debit card to your paytm ac and for some reasons i wanted to to have it back for which i completed all formailiies and was informed would be done by 3to4 working days it has been more than week for that... Kindly try to pay back as soons as possible to. For further details pls contact me
Kiran anoop bedi ac. Contact on [protected] or email me [protected]@yahoo.co.in
Thanks

I am using OTP but receiving following massage again and again.

My Mob. No. is [protected]

Enter OTP (One Time Password) Sent To [protected]

Resend OTP

New phone number is recently linked with another account. For further
queries, please raise a query at paytm.com/care.

Please unblock it.

Thanks,
Jagdish Chander Vijayvargiya
34 Nandpuri ( C ),
Bais godam,
Jaipur-302019

I ordered 2 quantity of landon fashion belt and wallet.
but i have received only 1 Qty,
Item [protected]
Item [protected]

Order no.
[protected]

Hello,

My order no :[protected].
I have recharge on 22 nov '16 7:56 am for rs.147, somehow my payment failed.
Till now paytm not refund my amount, even i compaint to paytm via email, & when i tried to contact via paytm customer care my call not connect to them,
Very poor customer service. Need to improve customer care service.

I am very disappointed from paytm,

Please do some legal steps agianst this matter.

Thanks & regards.,
Prashant patel

I have tried to pay electricity on 25 Nov, 2016..though there was certain amount in my wallet for remaining amount I enetered my card detail at last the payment failed..so I tried one more time by entering all card detail..this time payment was successful then after this I checked my bank statement and I came to know that that amount was deducted twice and no refund was provided from paytm so I contacted many times to customer care but there is no response from them till date..I really feel helpless
Order no:[protected](in which payment was failed)
Order no:[protected](in which payment was successful)
I have contacted them many time but there is no response from them
My complaint ref I'd:10686905

Order id: [protected]

I recently paid my first bill through paytm, on 25.11.2016 for my
Electric supply. After giving my card details, the payment was successful,
As shown on app and the amount was debited from my bank account. It asked to wait for 48 hours to hear from service provider. After 24 hours from my payment, i received sms from cesc stating
'transaction was unsuccessful, please ignore if the subsequent transaction
Was successful'. I immediately raised a ticket through the app regarding
The issue but didn't hear back. Also sent an email to [protected]@paytm.com but wasn't addressed.

My complain ticket numbers are #10548217 and #10674326

Order id: [protected]
Request id: 35970050
Refund amount: rs. 2588.4
Wallet: paytm wallet
Refund initiation date: 19th nov 2016
Arn/rrn: [protected]

I have being waiting for the refund for more than a week and i have still not recived my amount yet. The rule is it takes 7 days to reflect in my account and from 19th its being 8 days now and still the amount is nowhere! This is really frustating and dissapointing. Please take this matter at high priority and resolve the issue.

Mobile reacharge Reverse 123 rs my[protected] ron reacharge so please reverse

Payment of Rs.210 was initiated by me through my card for eatables but at the completion stage some problem occurred from the Paytm side and I cancelled the transaction. I again initiated the payment of Rs. 210 and completed it. But my account has been debited twice and my paytm wallet is also having zero balance that is nothing been added to my wallet also and 210 Rs deducted twice... I enquires with the shopkeeper as well and according to paytm passbook statement also the payment is received by him only once!! So where are my 210 Rs. I'm having all relevant transaction records for the same.

As I way transferred my money to wrong account .how could I get back

I did a paytm transaction through paytm app from my mobile no. [protected] on 19th Nov at around 5:47pm. I had transferred rs 3000 to the receiver hemant patil. This amount got deducted at once from my paytm account however, the receiver did not receive this amount. The transaction/order status was appearing as pending for some time and later on the status changed to failed. But still the amount got dedited from my paytm account and now even after a week I havent yet heard back from paytm. I have raised several tickets to paytm customer care from past few days and not in even a single response from them. This is so ridiculous.

Adding to this frustration, today all my previous failed order details through which I use to raise tickets to customer care have been disappeared from the history of the transaction.

This is the worst experience I ever had with any app. Please get my money transferred to my paytm account asap.

Dear sir i transfer 5000 to our paytm account to other our bank account, my payment was debit but my amount is not transfer, i request and paytm send me message ur payment refund to ur account but i check my account but my money no refunded, my email id is [protected]@gmail.com