PayTM Mobile Solutions Complaints & Reviews

Hi paytm transaction failed for movie tickets so booked again so two times 500 has been debited from account it means 1000 has debited from my account still failed transaction amount was not credited to my account... Please find the attached screenshots for reference, please solve the issue as soon as possible, it has been already 3 days since transaction done..

I have merged my two seperated paytm account into one. Account is merged but money is not merged. On the urgent basis, i logged request. Its been 1 week and no body is responding on this. This is very frustating.

After merging the account is disabled and money is lost. I need to return an item also which is not possible now.

My ticked number is ticket # 10381468.

My Mobile no. is [protected]. I have completed my KYC at your Parle Mumbai office on 21/11/2016. But still I cannot complete my transaction paytm to my bank. please help me . i had done on same day only one time

I have recharged my delhi metro card no. 76534345 on 28.11.2016 for rs. 100/- through pay tm, and contacted the nearest metro station at uttam nagar east, but they refused to recharge my card for rs. 100/- and asked me to claim refund from pay tm. You are accordingly requested to refund the amount of rs. 100/- for credit back to my icici debit card against your order no. [protected] under intimation to me urgently.

Thanks.
Rupal sharma

I have made payment of rs.4000 on 14th november 2016 by my debit card to your paytm ac and for some reasons i wanted to to have it back for which i completed all formailiies and was informed would be done by 3to4 working days it has been more than week for that... Kindly try to pay back as soons as possible to. For further details pls contact me
Kiran anoop bedi ac. Contact on [protected] or email me [protected]@yahoo.co.in
Thanks

I am using OTP but receiving following massage again and again.

My Mob. No. is [protected]

Enter OTP (One Time Password) Sent To [protected]

Resend OTP

New phone number is recently linked with another account. For further
queries, please raise a query at paytm.com/care.

Please unblock it.

Thanks,
Jagdish Chander Vijayvargiya
34 Nandpuri ( C ),
Bais godam,
Jaipur-302019

I ordered 2 quantity of landon fashion belt and wallet.
but i have received only 1 Qty,
Item [protected]
Item [protected]

Order no.
[protected]

Hello,

My order no :[protected].
I have recharge on 22 nov '16 7:56 am for rs.147, somehow my payment failed.
Till now paytm not refund my amount, even i compaint to paytm via email, & when i tried to contact via paytm customer care my call not connect to them,
Very poor customer service. Need to improve customer care service.

I am very disappointed from paytm,

Please do some legal steps agianst this matter.

Thanks & regards.,
Prashant patel

I have tried to pay electricity on 25 Nov, 2016..though there was certain amount in my wallet for remaining amount I enetered my card detail at last the payment failed..so I tried one more time by entering all card detail..this time payment was successful then after this I checked my bank statement and I came to know that that amount was deducted twice and no refund was provided from paytm so I contacted many times to customer care but there is no response from them till date..I really feel helpless
Order no:[protected](in which payment was failed)
Order no:[protected](in which payment was successful)
I have contacted them many time but there is no response from them
My complaint ref I'd:10686905

Order id: [protected]

I recently paid my first bill through paytm, on 25.11.2016 for my
Electric supply. After giving my card details, the payment was successful,
As shown on app and the amount was debited from my bank account. It asked to wait for 48 hours to hear from service provider. After 24 hours from my payment, i received sms from cesc stating
'transaction was unsuccessful, please ignore if the subsequent transaction
Was successful'. I immediately raised a ticket through the app regarding
The issue but didn't hear back. Also sent an email to [protected]@paytm.com but wasn't addressed.

My complain ticket numbers are #10548217 and #10674326

Order id: [protected]
Request id: 35970050
Refund amount: rs. 2588.4
Wallet: paytm wallet
Refund initiation date: 19th nov 2016
Arn/rrn: [protected]

I have being waiting for the refund for more than a week and i have still not recived my amount yet. The rule is it takes 7 days to reflect in my account and from 19th its being 8 days now and still the amount is nowhere! This is really frustating and dissapointing. Please take this matter at high priority and resolve the issue.

Mobile reacharge Reverse 123 rs my[protected] ron reacharge so please reverse

Payment of Rs.210 was initiated by me through my card for eatables but at the completion stage some problem occurred from the Paytm side and I cancelled the transaction. I again initiated the payment of Rs. 210 and completed it. But my account has been debited twice and my paytm wallet is also having zero balance that is nothing been added to my wallet also and 210 Rs deducted twice... I enquires with the shopkeeper as well and according to paytm passbook statement also the payment is received by him only once!! So where are my 210 Rs. I'm having all relevant transaction records for the same.

As I way transferred my money to wrong account .how could I get back

I did a paytm transaction through paytm app from my mobile no. [protected] on 19th Nov at around 5:47pm. I had transferred rs 3000 to the receiver hemant patil. This amount got deducted at once from my paytm account however, the receiver did not receive this amount. The transaction/order status was appearing as pending for some time and later on the status changed to failed. But still the amount got dedited from my paytm account and now even after a week I havent yet heard back from paytm. I have raised several tickets to paytm customer care from past few days and not in even a single response from them. This is so ridiculous.

Adding to this frustration, today all my previous failed order details through which I use to raise tickets to customer care have been disappeared from the history of the transaction.

This is the worst experience I ever had with any app. Please get my money transferred to my paytm account asap.

Dear sir i transfer 5000 to our paytm account to other our bank account, my payment was debit but my amount is not transfer, i request and paytm send me message ur payment refund to ur account but i check my account but my money no refunded, my email id is [protected]@gmail.com

I have used PayTm gateway to pay a bill on Nov 4th 2016 and amount 220.42 INR is deducted from bank account and it is not paid to vendor

I have checked with vendor they confirmed amount is not received.

Checked with bank they mentioned its been paid to paytm.
Merchant ref no.[protected]/CCAPAYTMCOM

I have raised a request with paytm on November 21st 2016 reference ID:10074161 till date they haven't even turned back with update and I been sending emails for update still they are not responding..

Sir mainay paytm se apne mobile pay recharge kiya tha 220rs ka date 27.11.2016 timing 12.17 pm lakin mera mobile pay recharge nahi huwa aur meray account say 220rs cutting hogay hai 5din hogai hai complain dai kay mera complain ka kya huwa, aap kitaraf say koi rply nahi aya hai mera paisa mera account me kabtak credited ho jayaga mera refrence id haiOrder No is[protected]. please refund my money urgently.

Need Urgent action against the complain- I couldn't pay my exam fees as it is stuck from paytm end.
I added 5060 from my personal bank account to paytm wallet so that i can transfer same amount to my learning institute bank account.[protected] this is the transaction id i made day before yesterday.Now Its been two days the status of my transaction is in pending state only.I also confirmed with the intended receiver the payment has not been received yet. Kindly look into it asap and revert the amount back to my paytm wallet .

I purchased "Flat Rs 200 Cashback On Couple Movie Vouchers For Force 2 @ Paytm" for INR 500 on 17 Nov 2016. I redeemed it successfully. The issue is that for this offer i was eligible for 200 INR cashback(which was to be processed withing 72 hours). I didn't get the cashback till now. I've sent multiple mail regarding this, but didn't got any satisfactory reply from their side.
I want my cashback of INR 200, to be processed immediately.
Details:
Order Number: [protected]
Order amount: 500
Order Link: Link: https://paytm.com/shop/p/flat-rs-200-cb-on-couple-movie-vouchers-for-force-2-mov...⇄
Date and Time: 11:07 am, Nov 17 2016