PayTM Mobile Solutions Complaints & Reviews

Nov 24, 2016

Updated by achaudhari91 I have paid my bills from paytm.com with successful transaction (order Nos. [protected] & [protected]) from Date 16/11/2016 with total amount of my bills 1000 & 1920 rs. via Net Banking from my Bank of Maharashtra Account.
the sum of money was deducted from my account paytm has shows the flag of successful Transaction but now i have check the Bill Gateway site of MSEB (https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill) to check my status of Payment there was not seen any History of my Bill Payment from this month
whats going on wrong turn with paytm... just a fake site

again second from for my Wallet has been deducted 45 rs from my wallet
first i have load my wallet via Net Banking from Bank Of Maharashtra and after load 80rs to Wallet i have recharge my 3 numbers for sms pack and balance with successful transaction (order Nos. [protected] &[protected] &[protected] ) from Date 18/11/2016 with total amount of my bills 15& 10 & 10 rs. via Net Banking from my Bank of Maharashtra Account. the recharge has successful transmitted to my mobile but paytm company has been deducted my another wallet balance of 45 rs incidentally where goes my money of paytm balance please answer it.

when i have call to their customer care[protected] he IVR has tell that **to talk with our customer care executive press 9** i have follows it in twice tried calls but cant be forwarded to any agents of CSA.
Paytm had not leaves any ways to directly contact with customer care...

Nov 26, 2016

Updated by achaudhari91 i have posted my complaint past 2 days but still not seen any solution on it by PayTM

yesterday i have received an call from [protected] (she said i m calling from Consumer Complaint and your cal being recording now)

whats the matter

she asked me for what do i want (refund) i have refused her for she's fake caller and then she had dropped my call ...

Nov 29, 2016

Updated by achaudhari91 my issue not solve yet... please solve it

Nov 24, 2016

Updated by Ramesh Peddi Hi Team,

Om Prakash from Paytm team Call me after i dropped email for solving(Ticket #[protected] from my email id to help me on below ticket.
Ticket # 09857666

He taken my confidential data like CCVV of debit card and 3Digital secured pin number of my credit card.
After that he is deducted 10, 000.00 rs from my Debit Card using paytm account.

When i ask him why you deducted money from paytm he said its because of System Failure..

I asked him to revert back the money back to my account looks he tried but i didn't received money.

Now 10, 000.00 rs money needs to back to my debit card and 20% wallet amount needs to back.
Transaction Desc:Paytm Mobile [protected]--taken from icici bank transaction desc

My Card Number:[protected]
My paytm registered mobile:[protected]

Below are the Customer care person details from Paytm..

Mobile Num:[protected].
EmpId:T21106.

He told me to wait for 24 hour for returning the money..(:

I am not able to reach the paytm number that's what i am mailing the details.

I am not feeling good with Customer care service regarding on this issue..

Immediately revert me the deducted money 10K and 20% cash back also, otherwise i will go for High Level escalation.

Thanks,
Ramesh Peddi.
+91-[protected].

Nov 23, 2016

Updated by Anwar Ahmed 12345 I have recharge 275 Rs, my Vedeocon D2h (customer ID[protected] through Paytm today dated 23 nov-2016, Time approx 9:30 am. by net banking.
275 Rs. debited in my account but till not recharge my TV.
please take needful action.