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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 628

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R
rksekar
from Chennai, Tamil Nadu
Nov 19, 2016
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Address: Chennai, Tamil Nadu, 600100
Website: Paytm.com

I have booked a ticket from redBus using paytm wallet on October 11 for 4350 INR. I have cancelled the bus and then redBus had initiated for the refund. I reported this to paytm support since I didn't get my amount back. And its more than a month and they haven't taken any action.

Initially I sent a mail to customer support and they didn't resolve and had taken a week. Then I had raised level 2 and 3 complaints as well. Till now, no proper communication and I didn't get my money yet.

I have never experienced this kind of poor support from any operator.
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    Piyush Jangam
    Nov 19, 2016
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    Address: Jaipur, Rajasthan
    Website: [email protected]

    Dear sir
    My paytm number [protected]
    My refund balance is not in my account order id is [protected] and wallet order id [protected] please my refund give me
    Nov 19, 2016
    Updated by Piyush Jangam
    Sir what happen my refund when my in account
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      ukb290365
      from Jorhat, Assam
      Nov 19, 2016
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      Address: 791103

      I have recharged of Rs.39/- for STD call 0.30p/min on 18 Nov 2016 at 1900 hrs vide Paytm order No.[protected]. Amount already debited from my Bank a/c, but the same has not been credited in my mobile account. Request credited the same and outcome may please be intimated through SMS in my mobile No.[protected].
      Thanking you.
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        R
        Ravinder G
        Nov 18, 2016
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        Address: Thane, Maharashtra, 400615

        Hi,

        I have purchased a watch through paytm, while receiving the watch identified that watch got damage, raised a return request to paytm it is accepted. Courier team also pick up the watch.

        Still i didn't receive the money for it.

        Product: mt-g black pu analog digital watch

        Order id: [protected]

        Paytm cash transaction no [protected].

        Current status : return picked
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          M
          madhu_santosh
          from Delhi, Delhi
          Nov 18, 2016
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          Address: 560076
          Website: paytm.com/myorders/2234613979

          Hi

          I have booked event tickets for today from paytm.
          I did not get any mails from paytm about ticket details.
          I have called them up many times and raised many tickets but nothing much happend.

          The customer service is really poor.

          Ticket number #09850411
          The order number is [protected]

          Please help. Another 3 hours to go for the event.

          Thanks and regards
          Madhusmita
          [protected]
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            S
            Seethabaik
            from Bengaluru, Karnataka
            Nov 18, 2016
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            Address: Bangalore, Karnataka
            Website: paytm mobile solution

            Rs.1000/ added on 16.11.2016, and Rs.900/, Rs.200/, Rs.222/ added on 17.11.2016 how come these transactions disappear from wallet kindly furnish details to unable us know.
            From-Seetha baik mob no [protected]
            If this the case how can one trust this type of transactions without information your are not suppose to debit.this will treated very seriously.
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              V
              vinam surana
              from Kolkata, West Bengal
              Nov 18, 2016
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              Address: Kolkata, West Bengal, 700029
              Website: Paytm

              That Payment not yet done . But the amount is deducted what to do ... want to cancel it ... how can I. The pending payment got withdrawn above 12 hrs before ... and the transaction has not yet been done ... I want to cancel the transaction . Plz do the needful
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                S
                shorasi samanta1
                from Pithoragarh, Uttarakhand
                Nov 18, 2016
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                Address: 121004
                Website: paytm

                I have made recharge for 300/, 300/- & 10/- against my mobile no-[protected] through my Debit card on dt 17.11.2016 .transaction id is [protected], [protected] & [protected]. But sorry to inform you that the recharge is not sucessfull and the amount has been deducted from my bank.So how i can return back the money to my account.please inform.

                shorasi samanta
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                  O
                  om chhanwal
                  from Ajmer, Rajasthan
                  Nov 18, 2016
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                  Address: Ajmer, Rajasthan, 305001
                  Website: paytm.com

                  I were order for new INTEX mobile phone but seller sent use mobile. my invoice date was 29/10/2015 but my warranty expire on 17/08/16. when I went Aadinath telecome service center in Ajmer for repair on 10/10/16 he said your mobile is not warranty period because warranty expire on 17/08/16 and say this is use mobile, I write to Paytm from 14/10/16 to till date many time one answer every time I contact seller give 48 to 72 hours and last said please sent mobile to seller for repair. I decline and write I do not know seller I buy from Paytm and his loyalty If you pickup and replace or refund my amount I can sent to you.
                  Last he said I am unable to solve your problem.
                  You are requested please look in to the matter and replace my mobile.
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                    S
                    Shankar3553
                    from Noida, Uttar Pradesh
                    Nov 17, 2016
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                    Address: 110086
                    Website: Dominos mobile app

                    Hi my name is shankar kumar mishra. And paytm mobile number is [protected].
                    I am from new delhi amd long time paytm user.
                    I made two transactions to order an online pizza from doninos app using paytm.
                    Both the transactions failed and order was cancelled due to fault from dominos.
                    Transaction amount:- rupees 133 & rupees 433. Date:- 17th nov 2016, time around 6pm in the eve.
                    I want my refund asap. Can't wait too much because of dominos's fault.
                    Thanks
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                      A
                      Arvind Dhadse
                      from Mundi, Madhya Pradesh
                      Nov 17, 2016
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                      Address: Indore, Madhya Pradesh, 3820697005
                      Website: www.consumercomplaints.in/new_complaint

                      I am arvind dhadse by mistake I am transferred 3000 rupees this number[protected].

                      Please help me.
                      Please return my money.
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                        A
                        Ajay Krr
                        from Surat, Gujarat
                        Nov 17, 2016
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                        Address: New Delhi, Delhi

                        Hello sir I bansi all yesterday 10.24 am I took money 5000 from my account at my payment after one minute there was no balance my money gone on txt no [protected]pl help me my mobile no [protected]
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                          L
                          from Ramtek, Maharashtra
                          Nov 17, 2016
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                          Address: 440023

                          Dear sir

                          My consumer number is[protected]. I have paid my electricity bill for rs.580/- of oct 16 online on 4th nov. 16 through paytm this amount is debited from by axis bank account.

                          I have recharged by mobile no. [protected] through paytm for rs.101/- vide transaction id[protected] this amount is also debited from my axis bank account but mobile is not recharged.

                          Request urgent help

                          With regards
                          Leena gomkar
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                            Narahari jena
                            from Mumbai, Maharashtra
                            Nov 17, 2016
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                            Address: Mumbai City, Maharashtra, 022

                            Dear Paytm Partner,
                            kindly due the clear which has showing pending amount, my paytm number [protected]/[protected].i m the business man which effect us with my guest, please clear as possible as slove this issue. pending amount clear and the transaction.this matter happing from 10 days prior.how we can handle with my guest, and kyc document i have filled so it should not be shoot this kind of issue.
                            Nov 17, 2016
                            Updated by Narahari jena
                            Dear Paytm Partner,
                            kindly follow the important calling paytm, no one received, may be some fake call was of this number-[protected]/[protected], both number not opening and minus balance showing, taken money number[protected], password ([protected]@1234)name of poonam, please do the immediately .
                            I m a new user
                            When i try to sign up showing mobile number issue
                            Yesterday i recharged my mobile with 200/- then my bank account deducted my money also. but it shows 'waiting for confirmation for your order'. paytm sends a message to my mobile 'wait for 2hrs, it was processing'. still iam not getting recharge amount. my order id is [protected] 10th Nov'16 8:51pm.
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                              O
                              opsdsp
                              from Pune, Maharashtra
                              Nov 17, 2016
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                              Address: 411001
                              Website: irctc.co.in

                              Amount is debited to my account for failed transaction with irctc,
                              Failed transactions details
                              Transaction id: [protected] train no./name: 12127/intercity exp date of booking: 17-nov-2016
                              Date of journey: 23-nov-2016 date of boarding: 23-nov-2016 date of arrival: 23-nov-2016
                              From: mumbai cst (Cstm) to: pune jn (Pune) boarding at: mumbai cst (Cstm)
                              Resv upto: pune jn (Pune) quota: general (Gn) class: chair car (Cc)
                              Payment status: payment settled bank name: credit & debit cards / net banking / wallet (Powered by paytm) reservation status: not booked
                              Transaction amount:421.0 no. Of adults: 1 no. Of children: 0
                              Ticket type:e-ticket
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                                M
                                Manaswini123
                                from Bhubaneshwar, Odisha
                                Nov 17, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: paytm.com

                                I have booked two movie ticket through paytm. the booking was successful & money has been deducted from my wallet but neither i got any sms to my registered no nor there was any order showing in my order list regarding the confirmation of the same. after approaching the customer care through mail they are giving me false excuses & moreover adamant in their behaviour. sometimes they are saying no transaction showing in the booking id after providing the details now they are saying yes the transaction is successful & sms sent to your mobile but when i asked where is my order copy & why it is not showing in my order list they are not answering to this. They are not ready to accept the technical error for which the service provider has to borne the cost. Without having any confirmation details how someone will get to know that the booking was successful.
                                Nov 12, 2016
                                Narahari jena's response
                                my order id[protected]/[protected] not credit my account
                                Transfer twice done but in account credited one time and please update email id my both numbers .please refunded amount rs-986 and 400 this amount not credit.
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                                  Piyush98
                                  from Bengaluru, Karnataka
                                  Nov 17, 2016
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                                  My friend sent me Rs 2300 in my wallet but due to limitation of amount upto 10000, i didn't receive the amount but i could see the cash received notification nd it's still pending..now that money neither came in my wallet when i spent all my previously stored money, nor it had returned to my friend's wallet..what should i do to restore the money in any of the wallets? Nd how long will it take as i urgently need the money...please do the needful soon..Thank u.
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                                    A
                                    Amit R Wasnik
                                    from Delhi, Delhi
                                    Nov 17, 2016
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                                    Address: Pune, Maharashtra, 410401
                                    Website: paytm

                                    Dear sir

                                    I am mr. Amit r wasnik
                                    Deduction amount rs.217 two times during paytm airtel postpaid bill payment on 25 oct 2016
                                    I also request to customer care but nobady replay, kindly consider this case give my reply as soon as possible.

                                    So, i requesting you to return amount rs.217 from paytm account to my sbi account.
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                                      Vishvamohan Sharma
                                      Nov 17, 2016
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                                      Address: Jaipur, Rajasthan, 302029

                                      [protected] recharge not done and my amount is not refund so please help me .i want to recharge of my mobile on paytm .my recharge is failed again repeately .paytm is worst.i am not satisfying fore this websites.these are fraud .and i want to make good .so please help me to get my balance .and contact to paytm to find this solution .thanks and regards
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                                        Mahim Tripathi
                                        from Raipur, Chhattisgarh
                                        Nov 16, 2016
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                                        Address: Raipur, Chhattisgarh, 492006
                                        Website: paytm.com

                                        I have ordered safari bagpack on paytm and in 1st use itself it is tear.
                                        I have not find any safari service center, please provide me list of service center here at raipur (C. G.)
                                        Also requesting you to remove seller those are selling these 2nd quality products on paytm.
                                        This is my 2nd bad experience with you previously i was order vivo v3 32 gb (Rose gold) (Order no is[protected]) that was also a second hand product that your seller sent me and again this bag
                                        I am feeling cheated by you & your seller in this safari bag pack, those i had used 1st time and got tear.
                                        If this will happen again and again i will not going to recommend any one to use paytm and start negative adverting against you.
                                        I am really very disappointed to you and your seller.
                                        I have recharged of Rs.39/- for STD call 0.30p/min on 18 Nov 2016 at 1900 hrs vide Paytm order No.[protected]. Amount already debited from my Bank a/c, but the same has not been credited in my mobile account. Request credited the same and outcome may please be intimated through SMS in my mobile No.[protected].
                                        Thanking you.
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