| Address: Kolkata, West Bengal, 700027 |
| Website: www.paytm.com |
Dear mr. Brahma,
Greetings from sony india!
This is in reference to your e-mail dated 15/11/2016.
As per your e-mail, we need to inform you that, media enterprises at paytm is not an authorized sony india seller. So, sony india will not entertain warranty on the product.
Secondly, sony always recommends to purchase products from its authorized dealers. Please refer the below mentioned link to find the list of sony authorized dealers:
http://www.sony.co.in/section/retailshops
Only the dealers listed on the given link are authorized by sony to sell its products. The product is required to be purchased from an authorized dealer in order to get any sort of post-sale services under warranty.
Furthermore, as the seller is not authorized, we would suggest you to contact the same seller from where you have purchased the product for further support on the issue.
We seek your kind understanding in this concern.
This is the mail i got from sony india when i asked them about my ps4 with all the details. Paytm is impossible to contact over the phone. Email replies are redundant and useless.
Please note that i am very disappointed with paytm.
When i try to sign up showing mobile number issue