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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 630

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A
ashu patil
from Sangli, Maharashtra
Nov 14, 2016
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Address: Bangalore, Karnataka, 560102
Website: www.paytm.com

Hello sir.
I paid below msedcl bills on date 01/11/2016 and 02/11/2016 from www.paytm.com but this payments not send to msedcl they using customer money. i complaint to ([protected]@paytm.com) but they not help that they told me you ask to msedcl but msedcl told me this payments not yet received from paytm. please take action and solve this problem. paytm complaint no. id:09542757. id:09607367.

Bills details.
Sr. no. consumer number consumer name paytm order number,
[protected] shri. dhondiram jagannath patil [protected]
[protected] smt. shahira abdulkadir kadavekar [protected]
[protected] shri. vishal laxman bhise [protected]
[protected] vaibhav dhondiram patil [protected]
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    P
    Prakashchandersingh
    from Mumbai, Maharashtra
    Nov 14, 2016
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    Address: Thane, Maharashtra, 400604

    I have not booked any order I have received a message bearing awb[protected] and order no[protected] which is fraud the order is prepaid and i dont have atm or internet banking account I request you to give me all the details regarding company and who paid it under my name and their identity who has carried out this order under my name and phones I spoke to delivery customer care with rohinn mohit and yogesh who gave me a no[protected] where I could not speak to any of your member and toll Free no doesn't exist I have send back the shipment and inspire of complaining to delivery and cancelling the shipment which is fraud I am today again getting a repeat message that the shipment is on way. ...JOURNALIST ASST EDITOR PRAHASH SONI
    Dear sir/madam
    i mr. jitender thakurani have payment by paytm dated 06/11/2016 to BSES fund is debit in my account but in fund is not credit ORDER NO- [protected], [protected], [protected] those are the order for same compliant

    please give me answar as soon as
    On 27 oct 2016 i recieved the packet of my order but in that one piece of necklace was present another one was not in the packet. Payment was done by online method so payment is done and i had not recieved the order..my order id no is [protected]. I had call many time to paytm customer care but they are not responding..please solve my issue.
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      V
      Vanshaj Gupta
      from Pune, Maharashtra
      Nov 14, 2016
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      Address: 208011
      Website: paytm.com

      I Ordered Pizza From Dominos Using Paytm Wallet And The Amount Rs.308 Was Also Deducted But Dominos Was Unsuccessful To Deliver It.Please Look Into This And Refund The Money ASAP back to wallet.
      And This Time Paytm Is Also Taking So Much Time To Resolve it As I Got In Touched With Paytm Care Through Email But No Reply Is Coming And Moreover, Paytm Is Saying That I Received The Order How Can It Be Possible When I Got Nothing What I Ordered ..Please Look Into This And Refund My Money Back!
      Order Id: HPT[protected]
      User Id: [protected]@gmail.com.
      Paytm is providing such a used producted to users and I have proofs for this. Please take it as a priority. I called to customer care also every one is telling 24-28hours will take to resolve and finally they are not replaceingthe product and the are asking for return
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        A
        aditya40000
        from Bengaluru, Karnataka
        Nov 14, 2016
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        Address: 560098
        Website: Paytm.com

        Wallet order id - [protected], Rs. 496.06 was deducted from my Paytm account.Ticket was booked through IRCTC connect android application on November 13.I had also put down this matter on paytm.com/care but no action has been taken yet .I request the authority to look over the matter and refund my money as soon as possible. IRCTC connect order #[protected].Order no. [protected]
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          R
          riyaj khan
          Nov 13, 2016
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          Address: Moradabad, Uttar Pradesh, 244401
          Website: www.Bullbeardivice.com

          Mane 800 rupay transfer kite the udhar we bol rate he ki Paise Nahi aaye he
          Nov 13, 2016
          Updated by riyaj khan
          Status plese
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            N
            Noor Mahammad
            from Mumbai, Maharashtra
            Nov 13, 2016
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            Address: Dakshina Kannada, Karnataka, 0091824

            Iam not getting any returns to my shoppings via paytm at more super markets please find below transaction details: rs. 249.76 order id[protected]
            Rs. 287.71 order id[protected]
            Rs. 76.00 order id[protected]
            Rs 311.34 at more supermarket.
            All shopping at more supermarket
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              A
              afeef8585
              from Kolkata, West Bengal
              Nov 13, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
              Website: paytm

              I had ordered a table (Housefull Flint Corner Table Large Wenge) costing 1790 from paytm on 13 october 2016 with order no of paytm - [protected]. the delivery date showed it would take around 20-23 days( 9/11/2016 roughly). in between the company(housefull )sent a sms (attached below)on 25/10/16 that they are out for delivery and gave a phone number[protected] to track ...but the number is on automatic and directs u to some other number where i waited and nobody picked . then i contacted paytm(query Ref :[protected]and told about this.. to which they asked me wait till the mentioned waiting time 9/11/16 to received the product...i agreed. then on 9/11/2016 i received a sms that the product /order has been received by me at home/mentioned address, when i wasnt at home and nobody else at home had received the order. meaning that the company had delivered the order when in fact they didnt deliver and in fact they dont provide any tracking details except for a company phone number which is futile.i have contacted paytm through the grievance section but they act as a machine and repeat that company has delivered and has been received by me and if you have any other query then "contact us".
              please help me receive my product(table) or else atleast my refund.
              my email coversation with paytm is attached.
              I have send my money via paytm to bank but not diposite in my account yet paytm is given me transaction id i given transaction id to bank and bank ay this is wrong id,

              oaytm and axis bank no given clealy answer to me,

              last 24 hours my money was block.
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                R
                rajuponnam
                from Hyderabad, Telangana
                Nov 13, 2016
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                Address: 505451
                Website: patym

                I had transfer money from patym wallet to bank account on 21sep2016 but still it is not credited into bank
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                  A
                  alokkumar11
                  from Noida, Uttar Pradesh
                  Nov 13, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  The company is charging more than MRP. The Government should take strict action against such companies as it is offence to charge more than MRP. Moreover they are not responding properly when complaint is lodged. My complaint is related to price charged from me and not the product or packaging. In the Paytm screenshot, price of product shown Rs.2590/- and thereafter 17% discount offered and final price is Rs.2150/- which is also given in Invoice. But the product price is (M.R.P Rs.1990/- only. It is just a case of cheating and wrong information to customers as any product can't be sold in excess of M.R.P. Please take up with the company for refunding the excess amount charged.

                  alok kumar
                  On 13 oct 2016 i had paid 1800 by paytm but till not credit amount in biller account .also customer care no not connecting
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                    P
                    parimoo
                    from Delhi, Delhi
                    Nov 12, 2016
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                    Address: 180007
                    Website: [email protected]

                    I made my payments towards Airtel digital for Rs.510/- and Rs. 225.- to aircel prepaid mobile by my credit card through Paytm.But it is astonishing to say the same amt. Has not been adjusted. While as the whole amount has deducted from my c.card. It is humbly requested to Pl.adjust the amount towards the concerned. Time 8:00 P.M on 12/11/2016. with regards. [protected]@gmail.com [protected].
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                      J
                      Jaide
                      from Dhilwan, Punjab
                      Nov 12, 2016
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                      Address: 143001
                      Website: [email protected]

                      Sir i have paid my broadband bill through paytm the status of payment is shown success but is not paid yet
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                        S
                        Sony1111
                        from Bengaluru, Karnataka
                        Nov 12, 2016
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka
                        Website: paytm.com

                        I had booked a golden pearl Scania bus through paytm from Bangalore to adoor for 11/11/2016 at 9.45 pm. As soon as I reached the boarding point I called the customer care and asked where the bus was. He answered that the bus was cancelled and he had tried to call but cudnt connect me. I asked him that what shud I do as I have reached the boarding point and the next day I had an important meeting. He then called me after 5 mins and told that I can board the bus which is parked in front of the travels office. I saw him as soon as I got there and he had arrranged me a seat. And then the bus reached some destination and the driver told me that it was the last stop which is not even close to my destination. Again I had to call the golden pearl customer care and now this time they responded very rudely that i shud catch some other transportation and they can't do any thing about it. They asked me to even go and complain about it. Such a disappointing act and I had to pay all the amount and still such a worse service. I'm attaching my details with this hoping they would look upon this issue.
                        Nov 14, 2016
                        Complaint marked as Resolved 
                        They have refunded me the amount which was descent for the travel conveyance from that destination to my original destination. They frequently mailed me from this email ID [email protected]
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                          Y
                          YogeshRita
                          from Delhi, Delhi
                          Nov 11, 2016
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                          Address: New Delhi, Delhi, 110045
                          Website: BSES

                          [protected] two time 1040+1040 plz refund my amount 1040 onliy my debit card no [protected]
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                            V
                            Vivekspj7
                            from Jabalpur, Madhya Pradesh
                            Nov 11, 2016
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                            Address: 560037
                            Website: Consumercomplainta.in

                            I booked ticket from irctc and tried to pay by paytm wallet but i didn't get the ticket and the balance is deducted.

                            I want to know that when i will get my paytm money back.

                            I also mailed with neccessary details but nothing happened.

                            You should improve your transaction facility.

                            Please reply when i will get it back...
                            As soon as possible..
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                              N
                              Neeru Kumari
                              Nov 11, 2016
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                              Address: Mahendragarh, Haryana, 123001
                              Website: paytm.com

                              Hi sir,
                              am neeru frm haryan narnaul.i hv facing some problems when i added money credit card .But Paytm Does not refund back the Cash back amount to the Bank from where the amount was paid by the Customer but keeps it in the form of Cashback only on Cancelled / Returned Orders which is totally incorrect. Thus matter needs to be reported to RBI / Govt. authoritijes.
                              Nov 11, 2016
                              Updated by Neeru Kumari
                              Hi sir,
                              am neeru frm haryan narnaul.i hv facing some problems when i added money credit card .But Paytm Does not refund back the Cash back amount to the Bank from where the amount was paid by the Customer but keeps it in the form of Cashback only on Cancelled / Returned Orders which is totally incorrect. Thus matter needs to be reported to RBI / Govt. authoritijes.
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                                C
                                carakeshraj
                                from Delhi, Delhi
                                Nov 11, 2016
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                                Address: New Delhi, Delhi, 110092
                                Website: paytm

                                Dear sir,

                                I have orderd parker vector pen set on 20th october, 16 and same were received within week but when pacage were open i found that internal package were already open and 1 item were missing same time i have complaint to the customer care and till date missing item were not provided also my return request was rejected, in this regards lots of mail sent to the company and on mail they offer me amount of rs 208/- as compensation but i can't agree to take compensation. i want either give full package or take material back and refund full amount.

                                Please intervene in this matter and resolved my problem.

                                Thanks
                                Rakesh kumar singh
                                Order no[protected]
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                                  S
                                  shafi8145
                                  from Aluva, Kerala
                                  Nov 11, 2016
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                                  Address: Ernakulam, Kerala, 682028
                                  Website: www.paytm.com

                                  Sir,

                                  Today (11.11.2016) I recharged my paytm account ([protected]) with an amount 200 INR but it is not reflecting in my account still it shows 0INR
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                                    K
                                    kumgiri
                                    from Thiruvananthapuram, Kerala
                                    Nov 11, 2016
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                                    Website: paytm.com

                                    I had ordered for coirfit mattress (order no. [protected]) on 26th oct 2016. just when the delivery date was nearing (14th nov 2016) they cancelled the order without any intimation. they have also blocked my money in paytm wallet.

                                    Customer's cannot talk to any representatives on their customer care number. i am not sure if i will ever get my money back.

                                    I waited for getting the product for 18 days and this came as a rude shock after making the payment. there is no response to the e-mails and customer care recorded options i had given.

                                    This is a big fraud where they are taking the white money from customers and not delivering the ordered product and blocking it in their paytm wallet without customer's consent.

                                    Request all to be careful when shopping with paytm fraudster using your hard earned money.
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                                      A
                                      AnujHarshe
                                      from Delhi, Delhi
                                      Nov 11, 2016
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500081
                                      Website: paytm.com

                                      I added 1000 rs in paytm wallet on 28-10-16 which was deducted from my bank and showing status "awaiting for confirmation" even after 9-10 days same status. And now that record itself removed. I complaint on paytm customer care but no replay. I have the bank transaction detail but no paytm record.
                                      I requested for refund or atleast add in my wallet.
                                      Nov 14, 2016
                                      Complaint marked as Resolved 
                                      I had sent a mail at Paytm Care "[email protected]" and the issue is solved in 3 days.
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                                        vikas1z
                                        from Durg, Chhattisgarh
                                        Nov 10, 2016
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                                        Address: Agra, Uttar Pradesh, 282005
                                        Website: paytm

                                        Sir i buy online from paytm side but deliverd a fake product i was contact paytm team he said that to unable to pick up product not refund amount. i buyed a raban sunglass but deliverd used and wrong product so please help me what i do paytm dis not accept a fault so what is processior to complaint aginst paytm i very dissapointment to this type of work of paytm i buy online 23/10/2016
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