PayTM Mobile Solutions Complaints & Reviews

Delhi Metro Card No. 77656046 for Rs.500.00 was not recharge
Paytm Order Id is [protected]. But is deducted my account. Pleas solve the problem

I have raised mail many time and even complained as below mention
" My name is gopimanjunath my no [protected], on 19th i got notification from paytm app, notification of "request money (paytmloot dear customer pay 1000 and get 1500 rupeess...)" to my mobile app. once i clicked it went to the screen pay or send money the same content (paytmloot dear customer pay 1000...) i found there and there was send button once i selected it went directly to card details. once i given details i got a success message but my wallet is 0.
I raised a request for not update of wallet i get response over mail like
The amount inr 1000.0 under order id [protected] was credited to your paytm wallet on 19/10/2016. however, you have already used this amount in your recent transaction. but i have not used any transaction on the single transaction it loaded and credit.
During the transaction no where it asked me to enter receiver or promocode,
Either it should be loaded in my wallet of 1000 rs without 500 for not using promo code which was not loaded, either it should sent to any receiver which does not asked me any option during the transaction, i was asked only three steps which i have added the screenshot.
If call to the customer care they are answering different way as their backend team is working will be credited in 48 hours the same from 19th october every time i call from my register mobile no i loose 30 to 50 rs call charge already i called more than 10 times"

Dear sir I got a call on 01.11.2016 he asked me my ATM card no. Mob no.is [protected]. He said i am speaking from canara bank and your ATM card is blocked.After this an amount of rs. 9662 deducted from my account.transaction is shown by paytmmobilesolutions.I informed bank they asked me to contact paytmcare.please help me to resolve my problem. My no.is[protected] parveen Bhardwaj

Sir
I have ordered "redchief rc5038 black formal shoes ORDER NO#[protected] wortg rs 1995 only.but i found some problem than i cancelled it than rs 550 PAYTM CASH TRANSACTION ID [protected] and 1445 rs. CC TRANSACTION NO [protected] got in my paytm wallet succesfully.bcause rs 1445 showing option TRANSFER TO BANK A/C so i clicked this option in 21 oct 2016 time WALLET ORDER ID [protected]. this record showing clearly in my passbook status but till today i have not received my money in my bank a/c and also status showing my passbook PENDING till today.i haved raised this issue to ur paytm care option about 50 -60 times but they only gave option to wait for 24 to 48 hrs.i have also received call from u by commiting to resolve my problem within 24 hrs.now they are totally ignoring me and not replying my mails so i went to CONSUMET COURT.where i consulted to my lawyer they suggested me to try this issue by kindly requesting ur service provider and i done that.i written this all issue to ur paytm care team but they are not showing interest in me.
Then by frustating i am last time telling u all problem bcause i am very old customer o[censored] and always use ur website for shopping and recharge purposes so i want not breakup relations from u.but in these circumstances i am in sad.i have done these requests in the time whenDEWALI SALE was in PAYTM and i had also described that i am waiting for my payment for dewali shopping from u but they totally ignoring me.now this is my last attempt to conveying u my whole problem and i believe that u will pay ur time to resolve my problem and will again create my old friendly relation.i want to tell u my believe in u that in these critical time i also done order and received it.so i know that u will highlight my issue and resolve it.i
I am attaching my PASSBOOK page which clearly showing pending status from 21 oct.
I am also giving u some refrence ids o[censored]r mails.

PERSONAL INFORMATION
AMIT TIWARI
M OLIVE 211 RUCHI LIFESCAPES BHOPAL
PIN -462026
REGISTERED E [protected]@gmail.com
REGISTERED MOB-[protected]

ATTACHMENTS-
1.UR SOME MAILS
2.Passbook status which highliting pending status
3.my order page

Hii
i have pay electricity bill but my cash back was not recived by me
my order number was-[protected]
use promo code-DIGITALGOLD
I am loyal customer of Pay TM
Plz quackly give my cash back because i wish doing other transection with payTM

On october 6, 2016 at more mega store Bangalore I purchased for Rs 509/.from my wallet 2 times recovered .order id[protected] and[protected].kindly you may refund one payment. k kamaraju cell no [protected] mail id [protected]@yahoo.co.in

Mene paytm se 220 ka recharge kiya tooh us time (promocode: paytmfun) code lgaya tha and then fir usske bad free movie ticket ka (promocode :movie4recharge) lga rha hu tooh nhi lag rha bolta h...#has been expire... or yeah code 6hour k liye hi valid h...
Dc transection no :- [protected]
Order no:- [protected]
1 nov.2016 / 10:02pm
[protected]
Shivam soni

Dear Team,

Can you please advised me how many times I have to fresh order?

I have ordered 4 times the same order with in a month but all the 4th times my order cancelled due to seller & Paytm customer service unnecessary.

I sent complaints 50-60 mails approximately but haven’t received satisfactory answer or resolution from Paytm customer care service.

How many times I trust upon your service. This is my worst experience in whole life. I fed-up mailing to customer service & making fresh order again and again.

Please find the below details of my order placed whole details regarding my order item.

Number of times Order Order Number Item Detail Quantity Amount Date of order placed & payment Order cancelled & refund date Reason provided by seller & paytm Team Action taken against seller as per your mail
1st time Order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 3-Oct-16 8-Oct-16 due to stock unavailability The seller has also been penalized for this glitch.
1st time Order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 3-Oct-16 8-Oct-16 due to stock unavailability The seller has also been penalized for this glitch.
1st time Order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 3-Oct-16 8-Oct-16 due to stock unavailability The seller has also been penalized for this glitch.

2nd time order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 10-Oct-16 10-Oct-16 Without any reason Paytm Executive cancelled unnecessary No action
2nd time order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 11-Oct-16 11-Oct-16 Without any reason Paytm Executive cancelled unnecessary No action
2nd time order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 11-Oct-16 11-Oct-16 Without any reason Paytm Executive cancelled unnecessary No action

3rd time order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 13-Oct-16 18-Oct-16 due to stock unavailability The seller has also been penalized for this glitch.
3rd time order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 13-Oct-16 18-Oct-16 due to stock unavailability The seller has also been penalized for this glitch.
3rd time order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 13-Oct-16 19-Oct-16 due to stock unavailability The seller has also been penalized for this glitch.

4th Time Order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 23-Oct-16 29-Oct-16 seller could not ship the product on time No action
4th Time Order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 23-Oct-16 29-Oct-16 seller could not ship the product on time No action
4th Time Order [protected] AXE Signature Mysterious Body Perfume 122 ml 1 250 25-Oct-16 29-Oct-16 seller could not ship the product on time No action

Now You advise my what to do with Paytm service & Paytm customer service.
Is this your world class customer service you are providing to us?? Is this kind of trust you wants to make with customer??

Now all offer expired along with the advised item(MUSTBUY / 3CKGFLHEFGK3, JAGGQJGZGGM4 and UGXCULGVU9QG / TGWAGGC9Z2U7, 7W9QMNGYQG46, VPCWGCFGZXQG, VGPALVJLMYG4).

Looking for your resolution or solution regarding the above.

Thanks & Regards
Paras Kuradia
[protected]

Dear Sir,

Paytm promo code paytm20 not working please solve this complaint

Date: 29th October
I was recharging airtel net pack on my mobile number [protected], my money got deducted but recharge was not done..
Somehow I managed to do from airtel website.
So I want my money back.

Please take necessary action to my complaint. I recharged 3g net pack on my number but still I' did not get the recharge .but amount is credited in my account.i recharge 265 rupees 3g net package yesterday kindly take action still I didn't get the recharge amount.Please take necessary action to my complaint. I recharged 3g net pack on my number but still I' did not get the recharge .but amount is credited in my account.i recharge 265 rupees 3g net package yesterday kindly take action still I didn't get the recharge amount.

Payment transaction no[protected] against electricity bill amont 1138 debit from my account but still payment not done. Showing still pending for payment.
Axis bank gas been used for this transaction on date 21.10.16.
Help to get resolve the issue.

Order some cloths on 12th oct and the expected delivery date was 20th oct
Still waiting for the same to be delivered which was expecting to be delivered before diwali
No idea what is going on
When i try to track the order it shows the same has ben retured back to the seller, no idea why and what is the reason behind it

Ref no:[protected]
I want some one to contact me on through a call
Best time to reach 10-12 am

Sir main online shopping site paytm se ek laptop purchase kiya. Jo baad me stock nahi hone ke karan mera order automatic cancel kar diya gaya. Aur mera amount refund nahi hua. Customer care me call karne par har samay 24 se 48 hour ka time diya jata hai. Lekin abhi tak amount refund nahi hua hai.. Paytm id-[protected] order no.[protected] 11:03 am oct 14 2016 paytm cash transaction no [protected] rs. 5 dc transaction no [protected] rs-28363 total ammount-28368

I had requested paytm for wallet money refund to source bank, i had rs 3731 in my paytm wallet, they transferred rs 2580 rupees to source bank (karnataka bank account), but remaining amount of rupees 1151 should have been transferred to its source canara bank (which is my sisters bank account), but still i have not received amount of rs 1151 to canara bank, i am waiting from more than one and half month, and also sent so many mails about this, shared bank details, statement pdf etc, but they are saying they have transferred to icici bank account, but i do not have any account in icici bank and also source bank is canara bank not icici, i have told them about this but still they are not looking at this issue. paytm is cheating customers.

Sir i don't order to recharge to this no-[protected] and, order id-#[protected]

I query for then I have nothing aer order so what is the solution thatthareturn my money i r

Order number: [protected]
Order number: [protected]
Order number:[protected]
These 3 orders for mobile recharge worth rupees 400 and you people are not even acknowledging this. i have been repeatedly complaining and not even receiving a response... please make sure u reply me. this also happened within a span of 3 to 5 days... and i have generated complaint and haven't received a response

Hi, made a purchase of order num in subject and same has been shipped on 22nd oct, but promised cash back not credited yet, have written to paytm care multiple times with no response ref id[protected], 08977690, 08489825,[protected]

Have also called customer care and was asked to upgrade my wallet, which has been done successfully, still no resolution, customer care is numb and not even responding to any of my emails

Mobile number: [protected]

Please assist

I send a option refund to the bank 1st it shows pending while transferring to the bank now it shows transferred to the bank but i got a text message that your declined the refund amount process so now the money of 275 rs is not available in the wallet balance as well as not available in the bank i don't know where my 275 rs goes so kindly help as soon as possible

Is someone really solving our complaints if we people post on this site, I dont think so. I lodged a complaint against Paytm to not refund my payment of Rs 1000, I am still waiting.I am not even sure if they are real or scam. They told me they will transfer me on my account with in 48 hours but its 5 days gone. still have not got anything, could you please call me on[protected]